Great support and easy to work with. Can't wait to park my new 5th Wheel here. Very clean, plenty…read moreof maneuver space, and the price beats other local RV storage by ALOT!

AVOID THIS STORAGE COMPANY AT ALL COSTS, REGARDLESS OF CONVENIENT LOCATION!!!…read more I agree with earlier reviewers about frequent rate changes. But my biggest complaint is how the facility is managed. Before 10Federal took over there was an actual human manager with an office in the little shack out front who could answer questions and take payments if needed. Now the place is 100% "'managed" through an AI system. You can't reach a human. And the online portal is next to useless. I changed my debit card and called to update the information for automatic payments, but the AI CAN NOT DO THAT! Instead I got put on hold with the promise that I would soon be speaking with a flesh and blood human. I have now been on hold for three HOURS. I'm leaving my phone on hold until someone answers. I'm vacating at my first opportunity. DONT SAY YOU WERENT WARNED!!!!!

Rental increase twice in 6 months! No additional services for the customer. In fact, onsite…read moresecurity and assistance was removed. The company does not answer when you call for assistance. DO NOT RENT from this company!

I stopped in to ask questions about renting a storage unit, and Camille was so friendly and…read morepatient. I told her I was new to the area and was checking out other facilities too. She gave me her business card, and suggested with confidence I was at the best place. A week later when I got the rest of my stuff, I came back, and secured a unit with her. She's warm and friendly and very knowledgeable. Her work ethics are spot on (I used to manage a storage facility years ago).

I came in last minute and got a unit in less than an hour! Staff super friendly and very helpful. I…read morecould be happier.

Michael was helpful and very professional!! glad I got a storage here I was confused on some things…read moreand he was very patient and helpful thanks Michael

Got my storage room quick and for an affordable rate. The gentleman on desk was nice and even…read moreoffered me a cool water or some snacks! Definitely deserving of 5 stars, highly recommend.

After searching all over the Killeen area for an adorable storage unit that won't break the bank;…read morewe decided to store our belonging here! I must say the customer service is excellent, 5 plus star, and have never had a issue with anything! Absolutely best storage unit in the area! So grateful we found this wonderful all round great storage unit!

From the owner: Excellent Customer Service Many sizes availableread more

Started out great. $165 a month but in one year my rent has been raised to $221 a month. No reason…read more Always paid on time. I'm looking for another storage company but it's a hassle and just want to let folks know what a rip this company is. They get you to move your things in and they know it's hard to move it out again so let's raise the rent.

This place is straight up garbage. More than doubled our rent with no heads up and now we have to…read moremove our stuff out in less than 5 hours. Im sick of lazy, don't give a damn about the business they are operating, shit bag people here. Do not give these clowns your money. And the app made me give it 1 star. I'd rather give it negative stars.