I was involved in an early morning accident on I75, Jeremy P was dispatched from Russ's Towing and…read morewent over and beyond in helping my family and I. Great driver and great company!

Great in-person customer service (in my limited experience anyways) and relatively quick too, all…read moreat a much better cost than Jimmie's, the local AAA-approved towing service.

The following is my experience with Affordable Towing, and I think that will give you an idea of…read moretheir service: The other day, my car wouldn't start in the driveway. We tried all sorts of things but couldn't get it to start. When I looked in the phone book for a Tow company, I was instantly drawn to Affordable Towing, because of it's name, and because it said "Friendliest Tow in Town!". Being new to Jackson, I thought, "That would be great to meet a friendly local business worker." The office assistant on the phone was very nice, and quoted me 40 dollars. That is very affordable! So, I am pleased with the price. However, their employee that they sent, gave me the absolute worst and grumpiest service I have ever paid for, anywhere. First, when he pulled up, he yelled down the driveway at my husband, "Is it running again?" in a very rude tone. My husband said, "No." Then he walked closer and yelled the same question. He received the same response. When I walked out, I said "Hello," and he just looked at me, and didn't say a word. So first of all, he did not even greet either of us appropriately. Second, we stood there watching him hook up the car, hoping for some friendly conversation, but he didn't say a word. He just grunted here and there. Then, he drove the car down the street. And it is notable that he had no idea if we were going to meet him at the car shop or not. He literally just hooked up the car, got in the truck, and drove away...without a single word! We hadn't even paid him yet. So, we got in our other car and followed him down a street, where he had stopped to do a few things, and my husband told him we would meet him at the garage. From there, we met at the shop and got everything paid for. So, as a customer who values feeling valued by those performing the service, I called Affordable Towing to politely voice my feedback. The office assistant was once again very nice, and I recognize that it was not his fault. However, he took down my number and said his boss would get in touch with me. Well, his boss never called. Needless to say, they should not be advertising that they are "The Friendliest Tow in Town" in the phone book, if they are not going to uphold those standards. We may have gotten the result of what we paid for, but we did not get the service that we paid for and were promised. We will not be using Affordable Towing, again.

They go above and beyond your typical tow company abilities. Very mechanically inclined leads to…read morecosting the customer less! Quality service is what you get. You make the choice.

DO NOT USE THIS TOW COMPANY! They WAY over charge for their service. We had a truck stuck in a…read moreparking lot that could not get up a slight hill in a snow/ice storm and they charged me $1250. Our truck was never towed anywhere just a winch out. They only had to drive 19 miles from their shop to meet us and it only took about 15 mins........ absurd! I am an owner of trucking company in Michigan and we typically would pay somewhere around $300 for this. I'm not one to normally post negative reviews however we were robbed and want to give fair warning to all.

Excellent service! Had been waiting for 3 days through AAA,…read morethey claimed "due to high volume no technician was available". Called Bud's and they were here in 30 minutes! Alrx was professional and got my vehicle started right away!! Highly recommend

Amazing service! I called needing to get my son towed from a town we are not familiar with. Dakota…read morewas awesome! He was very quick to get to my son and his car, made sure my son was safe by giving him a ride home. I met Dakota at the repair shop for payment and he was very punctual and so nice! Thank you Bud's towing and Dakota for making a stressful situation easier to handle!

Got my car towed in and worked on at Jimmie's. Their drivers and mechanics are great!read more

I needed to get my Excursion checked out before taking it on a long road trip to southwest Florida…read more I talked to Paul in their service department and he said they would work it in. I flooded it trying to start it in the 15-degree weather, called them back and they sent a truck right over for a jump start. I drove to their Michigan Ave shop and left it there a few hours. They checked everything out, got it road ready and had me on my way. Their crew is super helpful and professional. They've won my business from now on!

Horrible shop. They kept telling me they would have my car done next week. It has now been 2…read moremonths. I called in every week just to hear "next week" again and again. Called my insurance and canceled the whole thing with this shop and instead went to another shop and he got it fixed in 3 days. Very untrustworthy shop. Avoid at all costs!

Let's be honest there are a ton of body shops to take your car to. But how many have been owned…read moreand operated by the same guy as Mackey's. Al Mackey is an honest and terrific guy. He only hires skilled automotive craftsman that can make your car look better than it did before whatever unfortunate mishap it was involved in. I have personally seen Al argue and win with the insurance company on how they wanted to not pay to get something right and Al wins. If you don't care how your car looks or if it rusts out 1 year later because some guy just learned how to paint did your repair then take it to one of the 30 other body shops. If you care about getting your car back and having the right work done and the repairs lasting then call Al or stop by for an estimate. I hope to not get in an accident but if I do there is no question I'll be on mechanic street at Mackey's

My car broke down. Called the owner who was out of town. He called Phelps Towing and had Todd from…read morethat business tow my car to Crank-n-Go! Todd also drove me to church in his tow truck! Now that is quality service Bill Hewitt at Crank-n-Go and Todd at Phelps Towing!

My car broke down after visiting my sister back home in Jackson for her birthday. Luckily, we were…read morenot far from town and were able to get help. I had my car towed to Crank-n-Go after a quick Google search as I no longer live in the area and had no idea where to go. I've gone to other Jackson area places when I lived there and nothing but hassle. I digress. Google has this rated at 4.9 and the choice was made. Bill and his crew are absolute gems to work with. He called me first thing Monday morning and asked me what the problem was. Unfortunately, it was nothing good and much more expensive than I had hoped, but that's how it is with cars sometimes. When I picked up my vehicle, they made sure to show me the damaged parts and even lifted the car so I could see underneath. I honestly had never seen the underside of my car ever. They even sealed up a crack in my exhaust that GM quoted me over $2k to fix. The car runs as it should and I have been driving it all over the state ever since. Bill also texted to check up on the car's performance a few days later, which I've never had. Hopefully I don't break down in Jackson again, but if I ever do, it's going there again. Highly recommend.

Had them run some wires through my firewall and also hook up a led bar for me . It took over an…read morehour but was only charged for one hour labor. Honest and reliable service , I will definitely be a return customer if I need anything else done. Highly recommend.

Had my windows tinted today n my truck here and they did an amazing job! Even noticed my windshield…read morehad a crack on the edge that I didn't even know was there got it fixed and they finished the tinting for me. Very courteous staff.