Came for the 2nd time to work my way through the menu. Got the bbq chicken, mashed potatoes with…read moregravy, fried gizzards, mac n cheese and hot lemon pepper wings. It was packed with a line. So be patient it's worth it.

I'm from Chicago I've had a lot of food from sharks I appreciate the fact that they're trying to…read morebring a taste of home but it's close but no cigar the staff are friendly I've had an Italian beef but the meat just doesn't taste the way I remember, I've had the chicken fried hard with salt pepper and lemon pepper and they give you the sauce on the side instead of on the chicken I've also had the catfish nuggets which were fried a little too hard and the inside was mushy they also offer Philly cheese steak egg rolls these were very tasty

The fries are good well seasoned crispy exterior soft interior the tender is big and flavorful…read moremoist inside well put together plate

Service suck and food nearly killed me wings were hard as a rock them fries had no flavor my dog…read moredidn't even want the food

I recently had the pleasure of dining at this restaurant, and the experience exceeded expectations…read morefrom start to finish. The atmosphere was welcoming and well-designed, striking a perfect balance between comfort and sophistication. From the moment we arrived, the staff was attentive, courteous, and genuinely focused on providing excellent service. The menu offered a great variety of options, and each dish was prepared with clear attention to detail. The presentation was impressive, and more importantly, the flavors were outstanding--fresh, well-balanced, and thoughtfully crafted. It's evident that high-quality ingredients and skilled preparation are a priority here. Service throughout the meal was prompt without feeling rushed, and the staff remained attentive to our needs. The overall dining experience felt seamless and enjoyable. I would highly recommend this restaurant to anyone looking for a high-quality meal paired with excellent service and a great atmosphere. I look forward to returning in the future.

The standards for food service are horrible!! My son ordered a grilled cheese sandwich, it was…read moreliterally two slices of cheese on bread. The bread wasn't toasted the cheese wasn't melted. The kid tried to eat it because he was hungry but he just couldn't do it. Yes, they took it off our bill but he was without a meal. So sad this place has gone down hill. Don't order the mom's grilled cheese!!

Food was great and fresh! They even gave me an extra wing. Service was pretty much straightforward,…read morebut the lady at the counter was super patience with me as it was my first being there. It's a cute little spot. The place has benches as seats. Real chill vibe. Clean!

01.22.2024 - Wing Town Killeen, Texas - honestly I was ready to go to Chau's Vietnamese restaurant…read moreto continue with my banh Mi search. Trying to find the best banh mi in town. Too bad their restaurant closes on the dot when I'm done with work. Anyhow I decided to just go next door and buy some@chicken wings. The place appears to be a mom& pop shop. The cashier took my order but facial expression was very monotonous and blank. It's like it didn't matter if I needed to see if she's friendly. But that won't subtract a star. I ordered the lemon pepper and garlic Parmesan wings. It appears the lemon pepper wings is a dry rub while the garlic Parmesan appears to be a wetter rub. Both tasted delicious. They had the traditional flavors like the other wings restaurants. So I'd say it's pretty good.

This is a great little place, the food is affordable and tasty. The owner is also very friendly. I…read moreeat here at least once a week. Try the combination fried rice...

Five stars ONLY for our experiences when the owner is there and the quality of the food. Upon our…read morefirst visit, she offered us several tastings of the various flavors they had with great description for each so that we found the most fitting ones for our appetite. Although the wait is a bit long, it seems as though it's all made to order. The wait was worth all of the flavor we got! However, on other times when the owner isn't around, you can tell the service vastly differs. The cooks in the back talk poorly really loud about how much they hate working and don't want to be there. The host/waiters at the front look miserable and are unpleasant to talk to both with their faces and attitude in interactions. At least the quality of the food was still there during these times which brings us back for more. But, we probably won't be dining in again and would prefer takeout after these latter meals we had there.

First of all the service was great, the guy at the register was very nice and helpful. He gave me…read moreplenty of recommendations and was very respectful. The food took about 10 minuted to come out and you could tell it was made to order, it was all fresh and tasted like it. The restaurant was clean, they even have a sink you can wash your hands at when you get done so your hands arent sticky.

Yessir, if you haven't had pumpkin chicken you need to get some ASAP... my man is on point. Always…read morefresh and the only taste around.

Wings is always on point and I don't know what kind of fries he makes but they are always soooo…read morecrisp and crunchy and not in an overcooked way or anything like that. Just recently started to order the catfish plate and it's not too shabby he throws in two hush puppies and I've never had them before and they are so good! Tuesdays he sells red beans and rice and mannnnnn, is it sooooo good! Service is always good, I usually do phone orders and can pick up with 10 to 15 minutes. The ambiance is casual, think yummy take out/food to go.

5 stars for Chaz. 2 stars for management…read more Chaz excelled tonight. Thank you! Management, you failed your bartender by not getting her help on a Friday night, College Football Playoff game.

This is the worst Buffalo Wild Wings I have ever been to, and honestly one of the most poorly…read moremanaged restaurant experiences I've had anywhere. I sat down at the bar and ordered a beer and buffalo chicken dip. After waiting 40 minutes with no food, I watched multiple people around me sit down after I did, place full meal orders, and receive their food while I was still waiting on an appetizer. Only then did the bartender go to the back and remind the kitchen that my food had apparently never come out. He returned and apologized. Ten more minutes passed and the food still never arrived. At that point I told the bartender to just cancel the order. He spoke with the manager, who walked over to the register to remove the item from my ticket, but never even acknowledged me, apologized, or said a single word. He literally walked right past me. The bartender later asked if the manager had spoken to me, and I told him no. The bartender apologized again. The bartender was the only person who acted professionally. The management was terrible. A manager should have come directly to me, apologized for the complete breakdown in service, and comped the food that still had not arrived after nearly 50 minutes. Based on this experience, ownership needs to seriously evaluate the leadership at this location because the lack of accountability and customer service was unbelievable. The entire place felt disorganized, neglected, and poorly managed. I paid my tab and walked out, and I won't be returning.

So absolutely love the food. This review centers ar on customer service. At the end of it all I'm…read morestill a customer that will come back, eventually, but I want to highlight how really good customer service can make a big difference for a customer and why this particular visit for me was negative. COVID is the reason most places have changed their mode of operations and I get it. I didn't know the dining was going to still be closed when my coworker and I agreed to have a business lunch there today. I have eaten at other places here locally in Killeen that have opened back up to limited capacity. Take safety measures. That's great. Wingstop chairs and tables are stacked up right there. I asked if we could take 2 chairs and a table and place it outside. They declined. I offered to pay extra $15 bucks and we offered to do it ourselves. Request denied. I was not mad at the guy. Just disappointed. We walked two doors over and sat In the dinning area of Schlotzsky's. I gave the same $15 I offered Wingstop employee to the first worker I saw in Schlotzsky's. They allowed us to sit and eat lunch and talk business and that's what I wanted from Wingstop. Some might disagree with my assessment. It would have cost nothing to accommodate our request and I was willing to pay more. Customer service is huge. Thank you Schlotzsky's for making our Wingstop lunch lotz better. I appreciate the response of the business. I'm always glad to see businesses takes a proactive approach to customer complaints. It's interesting to see the contrast in companies and individuals as we respond to the current business climate.

This place taste too long with orders if you're overwhelmed do not take new orders. I don't…read moreunderstand why this place is so slow.