Big Softie's ice cream is soooooo good and creamy!!! The waffle cones are fresh as well. When you bite into them, they melt in your mouth just like the ice cream. My brother and I have come three times since our first time going. So we're kinda regulars now lol. The service is amazing as well!!! read more

Big Softie - Chocolate Vanilla Swirl in a waffle cone - Ice Cream & Frozen Yogurt Near Me - Atlanta, Georgia

Came by Big Softie to have some ice cream after lunch on Friday. I'd had this bookmarked for a while and so I was excited to give it a try. Big Softie is right next to its sister restaurant, Little Tart (a bakery). It's a small shop with only a couple of counter seats, so definitely plan on taking your treat to go! No big deal and not unusual for ice cream shops, just something to know. Honestly, the vibes were immaculate, and I almost rounded up to a 4 based on those alone. Very progressive space that feels welcoming. I was personally happy to see the extra surcharge that goes toward employee health insurance. Plus, any place that's playing Ashnikko when I walk in gets bonus points. However, service and product were just okay to me. The employees weren't quite as friendly as those next door at Little Tart. Not unfriendly per se, but not going the extra mile to be super pleasant, either. That's okay, really; my main complaint is that I ordered my ice cream in a cake cone and it came out to me in a bowl. I was in a really big hurry and didn't want to be a bother so I just took it and left, but it was still a little disappointing. The soft serve itself was decent. I got a chocolate and vanilla swirl with cookie pieces on top. I liked the chocolate part better than the vanilla; it had a more distinct chocolatey taste. While they were generous with the cookie pieces, it wasn't what I expected based on the description on the menu. I was assuming it'd be like crumbled Oreos, but these were definitely like CHOCOLATE cookie pieces (think like the cookie base of a double chocolate chip cookie, or a crumblier chocolate cake). That honestly would've been fine, but the crumbles were very stale. The ice cream rehydrated them a little bit but some of the larger pieces remained pretty dry. I'd consider returning, especially to try a more experimental flavor (sad I was just a few weeks too late to try the Thai tea soft serve), but would probably avoid the chocolate cookie pieces going forward. read more

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Options were great since they have matcha (my favorite)! The servers were sweet and kind. However, the ice cream is pricey for the serving. Parking is challenging since they charge every where and any where in Atlanta. I wish they had better parking especially being located in such a busy street. The inside of the shop was clean, decorated, and they had free water to drink. read more

Big Softie has been on my list for a minute, but I only recently had the chance to make my way over to Summerhill! This was definitely seriously good ice cream, just wish they were closer! Summerhill has pretty decent parking lots + street parking. The storefront is pretty small, but the service is quick and there's seating next door in their sister store, The Little Tart Bakeshop. I ordered a classic vanilla soft serve with strawberry shortcake topping. I liked how they had lots of different toppings (my friend tried their chocolate softserver with chocolate hard shell on top). My softserve was absolutely delicious!! The ice cream is silky smooth, and the shortcake was sweet and salty. It was so yummy!! Will definitely make a return visit next time I'm in the neighborhood. read more

Big Softie - Vanilla soft serve with Strawberry Shortcake - Ice Cream & Frozen Yogurt Near Me - Atlanta, Georgia

This is a no fuss, cute and simple ice-cream shop. No tons of flavors to overwhelm you. Intersecting toppings. Took me back to my childhood. Got the traditional chocolate, of course, on a waffle cone. Velvety and soft and not too sweet!!!! So good. The kind is out the door but don't fret, it moved. Be patient. The service is great. Staff is polite and will help you decide...on toppings. After hours, we were able to sit next door. Street parking available. read more

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Bland, expensive soft serve. Not worth more than $3 for a regular cone. Save your coins Mr. Softee. Would not recommend.

Love their soft serve!! Vanilla with cornflakes and pearls is highly recommended, bring back so much nostalgia from childhood. They have variety of flavors and toppings. It's a tiny ice cream parlor with some seating in front of the shop and a patio area in the back. It can be seen from regular traffic and has ample of street parking as well as garages around. The staff is knowledgeable and fast paced. I highly recommend them if you're in the area. read more

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Updated Review: Customer Service has greatly improved. Love that the matcha soft serve is a permanent part of the menu, but the vegan vanilla is my favorite. The best vegan ice cream can be found at Big Softie. My brother, who is not vegan, ordered the vegan vanilla and strawberry and said "this is the best 'd-expletive' ice cream"! 1st Review from over a year ago: I've now visited this spot twice. Both times, the person taking the order wasn't that warm. Cheerfulness and ice cream go together. They have nondairy/vegan options, so this is what brought me here. I've had a lot of great vegan ice cream from shops and this base has been underwhelming both times. The toppings, however, are the highlight, dark chocolate hard shell, praline, and rosemary caramel are all delightful. I hope they try a new base formulation. read more

Delicious ice cream and even yummier service! Very cute shop next to a bakery, where seating is offered. Both locations are well kept up and stand out when passing them. read more

We stopped by on Saturday, 4/13/24, right before closing. I got the Petite Classic Vanilla and Chocolate Twist in a cake cone ($4.25) because they were out of waffle cones. I added Crunch Pearls (+ $1). It was fine! The employees were kind. read more

Big Softie - Petite Vanilla and Chocolate Twist with Crunch Pearls - Ice Cream & Frozen Yogurt Near Me - Atlanta, Georgia

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Warmer temps so decided it was the perfect day for a cool treat. Not to long of a line, which was perfect. Several free parking lots for the Summerhill area. It's a small space, probably only room for 6 customers inside at a time but there is a menu on the front window and inside. Patio with about 4 tables and most have umbrellas. Ice cream is made with quality ingredients which you can taste. I had the pumpkin pie, which is vegan and full of flavor. I added honeycomb, and roasted salted walnuts. Perfect! Petite cup was $3.60 and included 3 swirls, and  $1 per topping. read more

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Would rate closer to a 3.5! I have been to Big Softie twice now. There is a huge free parking lot a block down across from Hot Dog Petes. The place itself is super small, with a couple flavors (including vegan flavors) and toppings. They have some indoor seating located next door in Little Tart Bakery and an outdoor patio in the back if the weather is nice. Overall, the amount of soft serve you are served is dependent on the day. The first time I got a lot in my cup and it was swirled very nicely, this past visit it was half the amount and not a pretty swirl. The petite size with 1 topping comes to right around $6 which is median price for ice cream I feel like these days. The ice cream itself is pretty tasty, and I love the choco cookie crumbles (I need texture in my ice cream). Overall this is a solid spot read more

Big Softie - Chocolate soft serve with cookie crumble, matcha soft serve (June 2023) - Ice Cream & Frozen Yogurt Near Me - Atlanta, Georgia

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This place was extremely good. Especially recommend the strawberry shortcake topping - life changing. The staff was very nice and helpful. Very cute vibes too- sharing a space with the cafe Nextdoor as well. read more

My SO, friends, and I have fallen in love with Big Softie since their grand opening in Summerhill. We've frequented it many times in the past few years, and it never disappoints! What a great addition to the neighborhood and surrounding area! It's a cozy little ice cream shop serving the best soft serves. There are no seats inside but plenty outside throughout the businesses on Georgie Ave. SERVICE Quick and efficient. SOFT SERVES My go-to is the Vegan Oat Vanilla or Classic Vanilla. Both are good. There are plenty of toppings to add or do a hard shell (strawberry, chocolate, and passion fruit). The passion fruit hard shell is my favorite! It is tangy yet refreshing. The ice cream is delicious, and it always brightens my day. read more

Cute quant ice cream shop connected to a bakery with seating in the back. I'm not a huge soft serve fan but this ice cream impressed me! It didn't melt fast and actually held it's shape while eating it. Matcha flavor was really good and also loved the crunchy cornflakes topping. It can get packed in here with a line out the door but everyone is patient and nice! read more

Big Softie - Matcha ice cream and cornflakes - Ice Cream & Frozen Yogurt Near Me - Atlanta, Georgia

A really cute little soft serve shop. They got a small number of flavors but the ones that I tried were really unique and delicious, especially the oat milk and matcha swirl. Their vegan flavors were just as good as the dairy ones too! I usually don't go out of my way for soft serve but if I had to it would be here. Food: 8/10 Experience: 5/10 Service: 5/10 Value: 6/10 read more

Big Softie - Ice Cream & Frozen Yogurt Near Me - Atlanta, Georgia

We were eating bbq and noticed a lot of folks coming in and out this place. You always need dessert after bbq so we popped. I'm glad we did. Not a lot of options so either makes choosing really easy or really hard. I went with vegan vanilla and honeycomb. Let me tell you the waffle cone is excellent. Adding that honey comb is sooooooo good. I have wanted it everyday since I've had it. Ice cream is great too! Seriously run over there and get some! read more

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Came in for some ice cream with a friend last Thursday. We came in around 6:30 and there wasn't a line. The ice cream is quite expensive for what it is. I got a petit and paid over $8 for it. Glad I tried it, but not my first choice for ice cream. read more

Big Softie - Vanilla with chocolate shell and peanut crunch - Ice Cream & Frozen Yogurt Near Me - Atlanta, Georgia

Big Softie is a solid dessert option if you're getting dinner in the area. The number of flavors is somewhat limited (chocolate, vanilla, vegan oat vanilla, etc.), but there's an extensive smorgasbord of toppings to select. (You can also mix flavors if desired.) One unique aspect of this venue is that they define size not by the size of the cup but rather by the number of swirls. I thought was a surprisingly accurate and tangible approach towards measuring the volume of ice cream provided. There's a sizable courtyard in the back if you want to eat outside. Friendly staff. I'd recommend it. read more

Big Softie - Mixed flavors with chocolate toppings - Ice Cream & Frozen Yogurt Near Me - Atlanta, Georgia

Took my uncle from out of town here late on sunday night and was soo excited to finally try! This is the best soft serve in atlanta! I just opted for the simple matcha. It was so yummy and flavorful! My mom got vanilla with a passionfruit sauce that turned into a hardshell i also loved her flavor as well! The service was wonderful as the two girls were very helpful! While the shop itself is rather small they have plenty of seating next door as they share with little tart. read more

Big Softie - Finally - Ice Cream & Frozen Yogurt Near Me - Atlanta, Georgia

Decided to try this place out after lunch. I asked the cashier lady more about how the process all worked since this was my very first time here. She came across annoyed and wasn't very informative. I also think it's quite weird that this froyo place doesn't offer samples before purchasing. That's something that I feel like would make this business better if they implemented for their customers. The flavors that I got were Thai tea and mango sticky rice which were unique flavors. It was a good consistency-- like a soft serve. Other than that, I would say this business needs to work on more of their customer service skills and graciousness towards first time customers. Especially since this lady seem to be training a new hire person at the cashier section this day. Froyo= 8/10 Customer service= 5/10 read more

Big Softie - Thai tea & mango sticky rice flavor - Ice Cream & Frozen Yogurt Near Me - Atlanta, Georgia

I stumbled upon this place after eating lunch. The line wasn't very long, and the cashier was able to mow through it efficiently. The place is bright and spacious, with a rotating selection of soft serve. I had the matcha soft serve on a waffle cone with a crunchy additional topping. I'd definitely come back to experiment with different flavor combinations. read more

Big Softie - Trying a new spot... - Ice Cream & Frozen Yogurt Near Me - Atlanta, Georgia

Yummy ! Just what I needed on this hot summer, stressful day. The ice cream shop is so cute and the options are just enough, all ingredients are fresh and the service is fast and friendly! read more

Big Softie - Vanilla with strawberry shortcake crumble and a little strawberry hard shell - Ice Cream & Frozen Yogurt Near Me - Atlanta, Georgia

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Giving 1 star for many reasons including because they say on the website that all toppings are made in house but I watched them pour them out of a food supply store bag.. I've had similar, if not better, soft serve at a Golden Corral buffet, but here it cost $19 for just two cones - one had no toppings and one had hard shell and 1 topping. The line was out the door, but that's likely due to the store's tiny size and limited soft serve machines, with only one person handling orders one at a time. I was disappointed by the limited flavor options and the overall quality of the soft serve. As mentioned above , the toppings were also underwhelming--I saw them pour some toppings straight from a food supply store bag. For such a pricey ice cream, I expected everything to be made in-house, as their website claims: 'Toppings and waffle cones are all made in-house.' Finally, customer service is non existent. The staff asked everyone to leave abruptly so that they could clean up and prepare for closing. Overall, it was an underwhelming experience, especially considering the cost. read more

Big Softie - $19 for 2 cones - one petit hard shell and 1 topping and one regular no toppings - Ice Cream & Frozen Yogurt Near Me - Atlanta, Georgia

TLDR: so so creamy and rich for soft serve The vibes here are so so cute and the servers are very sweet! I came and tried big softie for the first time and was so impressed. I got the traditional vanilla soft serve with sprinkles and it was AMAZING. Didn't think that I would enjoy the soft serve so much but it really is so creamy, vanilla-y, and rich without being too much of anything. Run don't walk for this!!! read more

Big Softie - Ice Cream & Frozen Yogurt Near Me - Atlanta, Georgia

Not worth the money. The ice cream was okay but completely disproportionate to the price. $1.50 for sprinkles??? Had a vanilla matcha swirl on a cone. read more

This is my 2nd review but these photos are from 2 separate times LOL. Big softie has very quickly become my favorite ice cream spot in the inner city. super yummy, great quality, generous portions! I do wish they had 1 size smaller than the petite. I went Monday & I plan on going back this weekend. I won't be stopped!!!! Everyone who works there is a sweetie pie & the outdoor seating is so helpful! Love the small shop vibe. read more

Big Softie - Vanilla soft serve, strawberry hard shell, shortcake crumble, coconut flakes - Ice Cream & Frozen Yogurt Near Me - Atlanta, Georgia

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Awesome place to park ! Totally in love with the ice cream and the toppings were out of this world . Can't wait to go back! read more

Big Softie - Matcha and vanilla swirl with passion fruit shell and strawberry cheesecake crumbles - Ice Cream & Frozen Yogurt Near Me - Atlanta, Georgia

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Cute & quaint. This is a nice ice cream on a sunny day or after dinner treat . Lol this is my go to for soft served ice cream. They have plenty of options with good toppings. My favorite is vanilla with strawberry hard shell and strawberry short cake crumble. It really rocks my taste buds. I talked about this combination to my family for weeks! Lol i am kind of scared to try something different. This is a small store front sometimes the line is out the door. There is a restroom. And a patio with a few picnic tables. There is also 2 benches in front if you want to sit and eat your treats. There is limited street parking but a few free parking lots in the area. This is a shared space with Little Tart. My family also enjoys little tart. They do not share the same hours. read more

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The matcha soft serve was delicious and the honeycomb/cornflake streusel was soooo good! read more

Big Softie - Matcha Vanilla Oat Swirl - Ice Cream & Frozen Yogurt Near Me - Atlanta, Georgia

I have been wanting to try the iconic Big Softie soft serve and finding myself in Summerhill... There was a socially distanced line in July 2020 - we ordered at the counter after a brief line - the menu was pretty basic but the ingredients pretty fancy. There are vegan ice cream and toppings options. The hard shells are not vegan. I ordered a matcha soft serve ice cream (vegan) in a cup with sprinkles and strawberry hard shell. Super tasty and definitely didn't taste vegan! It did melt rather quickly... but it was also a hot freaking summer day in Atlanta. Definitely need to stop in again soon with their new recent menu additions and changes for summer 2021! read more

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We were at a wedding next door and noticed a bunch of people sneaking out to get soft serve. We got a matcha soft serve with cornflake streusel. They had 6 soft serve options and lots of toppings. A petite is only $4, and it was quite generously sized. Toppings are $1 each. It's worth a stop! read more

Love the chocolate soft serve it's so yummy I really liked the cookie crumbs too The match also tastes very good Service was fast when I went The store is cute too read more

Big Softie - Matcha w sprinkled and chocolate w cookie crumbs soft serve! - Ice Cream & Frozen Yogurt Near Me - Atlanta, Georgia

The ice cream is the good but the service i received wasn't. The guy who took my order was very snappy and not very happy to walk me through the process or popular items, he was happy to announce that they don't give samples though. And no it wasn't busy, no one was there... my recommendation is to put someone friendlier at the front for a better customer experience. read more

Big Softie - Vegan Vanilla ice cream, dulchy & cornflakes topping - Ice Cream & Frozen Yogurt Near Me - Atlanta, Georgia

Big Softie was highly recommended by a good friend. I usually only have dairy free ice cream so was excited to hear that Big Softie has a lot of vegan flavors. I got the matcha soft serve on a cake cone. It was soooo good!! There was a line when I walked in and there were lots of people queuing up to order. It connects to the little tart store in the evenings so you have some seating if you want to enjoy your ice cream at the store. I'll be back and I really love the summer hill neighborhood. read more

Big Softie - Matcha - Ice Cream & Frozen Yogurt Near Me - Atlanta, Georgia

Driving around downtown and taking the scenic route home and bumped into Big Softee and decided to stop in for a sweet treat. Located in Summerhill near GA State. While there is no parking I had no problem finding parking on the street not sure if this is an issue on busier days. The inside is simple, clean, and with limited seating. There is a limited menu with vegan options and I decided on the coffee soft serve. The coffee flavor was strong and delicious. I need them to sell frozen pints of this stuff. I will definitely stop by again when in the area. read more

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Big Softie never fails! Love that they have vegan options too. The line usually moves pretty fast because the staff is amazing. read more

Big Softie - Ice Cream & Frozen Yogurt Near Me - Atlanta, Georgia

Big Softie is a good place for Soft Serve, but they are honestly more of a 3.5 to me. They don't have that many flavors to choose from and the ice cream lacks a "pop" that I was looking for to differentiate. If you are in the area, there aren't many options, so it's still worth giving them a look. read more

Big Softie - Ice Cream & Frozen Yogurt Near Me - Atlanta, Georgia

I was walking through the Summerhill area after enjoying a burger up the road and a pretty woman pasts by me holding a giant ice cream cone so clearly I had to stop her and ask 2 important questions: ....What she had on the cone and where she got it from. What? Thought I was going somewhere else with that? Sorry; this is Yelp. But she proceeds to point me to Big Softie...which I admit I probably would have ran into anyways because of the giant line leading to the window where you make your order. I wait in line which doesn't really take that long and then proceed to order the exact same thing that my referrer advised me on: a Petite (3 scopes) waffle cone, Vanilla which was super rich & Chocolate combo which was perfect, with a hard chocolate shell, and added honeycomb. It was delicious. I really don't have anything else to add here. It's good creamy soft serve. It's hot about now and if you're in the area I expect that you'll be in the line sooner or later to get some for sure. read more

Big Softie - Chocolate vanilla 3 scoop with chocolate hard coat and honeycomb in a waffle cone - Ice Cream & Frozen Yogurt Near Me - Atlanta, Georgia

Big softie is the best. My family goes to this soft serve location a few times a month and every experience has been amazing. The inside is small without any seating but you can sit at Little Tart Bakeshop next door. There is also outdoor seating out back with umbrella tables. Flavors - The always have vanilla, chocolate, and oat milk vanilla. They also have a few rotating flavors - one or two of which are usually vegan. Some of my favorite past specialty flavors were the Earl Grey tea, the pineapple sorbet with Tajin topping, and the mango sticky rice. I often do not like the consistency of sorbet because it is a little too icy for me, but Big Softie's sorbet soft serve is so soft and airy. Finally the toppings are great - they have hard shells in interesting flavors, sweet/salty crunch toppings, chocolate pearls, sprinkles, nuts, etc. My favorite combo right now is the chocolate soft serve with the passionfruit hard shell. They also have a variety of pies and cakes that are fantastic. Last Thanksgiving, my family got an ice cream pie that was delicious! Everyone who works there is nice, helpful, and quick when the line is long. Parking in Summerhill is very easy and you can grab dinner at a number of different options in walking distance of Big Softie. read more