Ty and team were responsive and fantastic when it came to my somewhat difficult need…read more We have an older model Alfresco sear burner and Twin Eagles Teppanyaki grill whose manuals and part information were not easy to hunt down. Ty was diligent, extremely transparent and had great communication throughout the entire process. He fixed what otherwise was a headache for most, and solved our needs so we can have a great summer cooking in our yard. Can't recommend Stick Bandits enough!

Showed up on time and did a great job cleaning my smoker. Will use again and recommend.read more

We have an Alfresco gas grill that we've had for decades. It was originally plumbed for natural…read moregas and after moving we had to switch to propane. We had a guy come out to change the parts for propane but the grill was never the same. After living with it for far too long I reached out to Texas BBQ in Southlake, Tx and they steered to a person. I reached out to him but he couldn't come out in a timely fashion and recommended Mark. Mark was pleasant, professional, and identified the problem immediately. This grill was expensive at the time of purchase but we were tired of replacing burn't out grills every two years. (we grill a lot). Bottom line, we have our grill back and after looking at what a new Alfresco would've cost we couldn't be more satisfied with it all. Mark is highly recommended.

Made arrangements for them to come out more than a week in advance. Confirmed by phone. Confirmed…read moreby text. Never showed up. I called and left a message the morning of the appointment to see if they were still coming. Sent a text to see if they were still coming. Never heard from them. Seems like a hit or miss company.

Our BBQ was a mess, I reached out to a few companies. Mr. Grill did a great job, was on time and…read morehad good value.

I've had had Lynx grille for 6 years, I've had it cleaned every 18 Months.. this is the BEST job…read moreI've had done and there price was VERY reasonable .. They know what there are doing David in McKinney

Had an expensive cleaning and ignitor replacement several months ago. Do not use my grill often…read moreand since the cleaning grill does not get hot. Yesterday ignitor not working as well. With hand lighting the grill it did not produce enough heat to cook for Super Bowl guests. For a service call for first hour of work to come back out they want $260! For grill work! They are very expensive and do not take care of their customers

Amazing service, they fixed the grill nobody wanted to and offered rest service. I will 100%…read morerecommend is worth every penny! Cannot say enough good things about this place and their owners. It was hard to book them because of the amount of people they service im assuming but it was worth the wait and the money.

Just moved to Dallas 2 months ago and the house my husband and I bought came with a disgusting…read moregrill that we thought we were going to have to replace. A friend suggested we get a cleaning service to clean grill to health and we found this service. My husband reached out to William and he was out in our place within a couple of days. He cleaned the grill and brought it back to life. It saved us $700. Great customer service.

Bad service. my grill was 75% clean. A day after cleaning, i showed them pictures of uncleaned…read moreareas. they said they come back to finish cleaning. i went ahead and paid them in good faith. I reminded them to come back every week. Their excuse is that they are too busy. Eventually they stop responding to me. It's been 3 months.

Absolutely horrible experience. Original appointment 12noon. Frank texted night before…read morerequesting to change appointment to 8am for the following day. Ok fine. 8am came and went TOTAL NO SHOW - no phone call, no text - zero communication! Trying to reach someone was frustrating and required numerous calls and texts. Finally at 910am they call. Zero concept of customer service, no apology, no respect for customer's time. DO NOT USE MY GRILL GUY!

Wasn't worth it at all. $500 and the guy was literally there 30 mins! I texted the number that…read moretexted me and asked if he was coming back and no response. Won't use again.

Incredible! I was in…read moreneed of someone to fix our washing machine, but when I came across ED Services site and reviews I figured I would ask if they could look at my dryer and electric stove top too. I was so kindly greeted on the phone, clearly told what the price for a visit would be and an appointment was made same day. Washing Machine: Nick ran all the error codes on my washer to figure out what the problem was and discovered it was simply a leaky door seal. His honesty was refreshing. Dryer: I was worried the lint was incredibly backed up and needed to be cleared. Also our vent hose had come off and needed to be re-attached. Again, with quick precision Nick completely dis-asembled our dryer, vacuuming out the dust, dirt and debri that had collected inside. He washed and dried the drum and re-attached the hose. He cleaned the entire vent hose and inside of the dryer free from lint. Electric Stove Top: a year or so ago two of the burners stopped working. We figured with the stovetop being 25 years old it had just gotten old. Nick inspected the entire system and discovered the two burners had gone out because a short had occurred and burned up where the electric chord connects to the control panel. Because of the age of our stove top he said he and his office would try and track down a replacement control panel and once they did they would reach out to let us know. I was so impressed by the honesty and hard work ED Services offered. His patience and friendliness also put me at ease. We will absolutely be calling them out again for any other appliance issues, should they arise.

Thank you so much for your help, my laundry drying was acting up and is only less than 2yrs, but he…read morecame out and fix it up. Also didn't cost much to do that. Gracias

I cannot say enough great things about Stan and Smartway Appliance Repair! We've worked with him…read moretwice now, and both experiences were fantastic. He showed up the very next day each time, fixed everything quickly, and was genuinely kind throughout the whole process. Having just moved here, we are so grateful that we were able to find someone this trustworthy, responsive, and all-around amazing. We are so grateful to have found Smartway Appliance Repair, and we'll absolutely be calling him for anything we need in the future. Highly, highly recommend!

They buy cheap parts on Amazon for $30 and then charge customers $300 for the same repair…read more Extremely overpriced for the quality of work and materials used. I later found out the replacement parts were low-quality generic items anyone could order online for a fraction of the price. The communication was poor, the transparency was nonexistent, and the whole experience felt dishonest. If you're going to charge premium prices, at least use premium parts and provide professional service. I would not recommend this company to anyone looking for fair pricing or trustworthy repairs. Make sure to always ask for the exact brand/model of the parts they plan to install and compare the prices yourself before agreeing to the job.