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Big Time Affairs LLC

5.0 (1 review)
Closed • 9:00 am - 9:00 pm

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9 years ago

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Ja-Ja Fiesta

Ja-Ja Fiesta

3.5
(39 reviews)

I rented a 20x15 tent with draping, 6 long tables, & 40 chairs for my daughter's baby shower,…read moreeverything fit perfectly within the tent with room to spare for a gift opening area. The tent was beautiful- made the event so special. Ja-Ja Fiesta employees were efficient and helpful, I will be using them again & highly recommend!

Bad customer service. Quick to respond to emails, quick to close shop at 6pm and not respond to a…read moreconversation of emails leading up to 6pm. They didn't even arrive to their facility before 11am, they arrived exactly at 11am. That is an indicator that they only think about what's convenient for them, not what's best for the customer. I was told I could come and pick up table linens, which means they have table linens in shop. I was not told they need to place an order for table linens. They should highlight, underline, star, etc. that important detail and disclose that in their event quotes. When I went in to speak with them at 11am, the young lady was rude and said to leave. She was not accommodating at all. She said "so you blame me for your last minute order." I told her they were closed Tuesday, she should've disclosed payment in full was needed to place an order for linens. Two of my family members attempted to Zelle them payment. We called and emailed her saying they will Zelle payment and that it wasn't working. Again, for her not to respond to our calls or emails after 6pm, knowing that we attempted to Zelle them, knowing we needed linens for a graduation party, is an indicator that they're only looking out for what's convenient for them, not the customer. 1/2 star rating.

Big Time Affairs LLC - partysupplies - Updated July 2026

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