This is the best hotpot place I've ever been to. Elite servers, great options, and delicious food. Bring all your friends and family to this spot on any occasion. The atmosphere is super chill and the complimentary ice cream is the cherry on top. read more

I've been to a lot of hot pot places, and Big Way Hot Pot is definitely one of my favorites. I really like that you can build your own bowl and only pay for what you choose, so it's easy to get exactly what you're craving. The ingredients all tasted fresh, the broth was flavorful, and everything cooked perfectly. The staff were friendly and kept the restaurant clean even though it was pretty busy. read more

I've only been here a few times but the food is always really fresh and even thought the wait times can be high the staff are working really quickly and efficiently. I would def recommend! read more

First time eating in the restaurant on a Sunday for lunch. Not busy or crowded at all. The parking lot can get busy since it's near other restaurants but it was pretty spacious. My husband and I have ordered delivery which was delicious and we were happy with the protein portions. The cost is based on weight which you don't find out until after you eat your bowl. You're handed a bowl and tongs in the front prior to getting seated. You line up and grab whatever your heart desires. It's very clean and veg looked fresh. There's a good variety of meats, fish balls, vegetables, noodles, etc to choose from. When you're done choosing, you weigh your bowl and have the option to order additional fried snacks, beverages, and boba milk tea. Employees are very friendly. Theres a separate sauce station to customize your dipping sauce while you wait for them to bring your bowl. There's also free soft serve ice cream at the end so make sure you request it. Overall food was delicious, great experience (ofc I don't know how the crowd is like during dinner), and very heart! The collagen broth was very delicious although I didn't see if there was an option to make it spicy. read more

Big Way Hot Pot - Hot Pot Near Me - Rowland Heights, California

I recently visited Big Way Hot Pot for the first time, and overall, it was an okay experience. When we walked in, the host greeted us, handed us two bowls and tongs along with a sticky note showing our table number, and explained the self-serve concept. You're free to grab as much or as little as you'd like, with a huge selection of ingredients to choose from. There was a great variety of beef, chicken, seafood, fish balls, vegetables, mushrooms, tofu, noodles, and more. Since every ingredient is priced the same by weight, we definitely loaded up on the meat! I had the Signature Mala broth with mild spice, while my friend chose the Classic Mala broth with medium spice. My bowl weighed 0.470 kg (about 1.04 pounds) and came out to $19.03 after tax. Both bowls together were around $37, which felt like a reasonable price for the amount of food we got. We also visited during happy hour, so our two iced jasmine green teas were included, which was a nice perk. At the end of the meal, we were given complimentary chocolate cones filled with boba milk tea-flavored ice cream, which was a nice surprise. The food was fresh, and I liked being able to customize my bowl with exactly what I wanted. The biggest downside was the cleanliness of the dining room. We were seated next to a table piled high with dirty dishes that had started to give off an unpleasant odor. Although the restaurant wasn't busy, most of the tables remained dirty throughout the entire hour we were there. I understand that staffing shortages can happen, but keeping the dining area clean would have made for a much better experience. I also think it would be helpful if first-time guests were told the price per pound before filling their bowls. I had already seen on Yelp that it was $18 per pound, but someone new to the restaurant might not know that. I also found it a bit odd that our bowls were weighed before we sat down, yet we didn't pay until after the meal. It wasn't an issue, but I wasn't sure why the system worked that way. Overall, the food was decent, the ingredient selection was impressive, and the complimentary drinks and dessert were nice touches. However, the cleanliness of the dining area and the lack of explanation for first-time guests took away from the experience. I'd be willing to give it another try and hope for a cleaner visit next time. read more

Big Way Hot Pot - Hot Pot Near Me - Rowland Heights, California

I absolutely love Big Way. It's been one of my favorite places to eat for a long time. I used to come every week, sometimes multiple times a week. However, I've stopped coming as often because of the new payment process. Before, you would weigh your food, pay, and then enjoy your meal. Once you were done, you could simply leave. Now, you don't pay until after you're finished eating, and I honestly don't understand the change. It's not like you're paying based on what's left over, and the servers rarely check in on customers anyway, so it doesn't really improve the dining experience. If anything, it creates confusion. I would never dine and dash, but the new system honestly seems to make it much easier for someone to do so since staff aren't consistently checking on tables or verifying whether guests have paid. I decided to finally write this review because this has been a recurring issue over several visits. Whenever we go, we often find ourselves trying to flag someone down, whether it's to refill our water container or simply ask for our receipt. Many of the employees are busy doing different tasks, making it difficult to find someone when you actually need assistance. I still genuinely love the food, and that's why this change has been disappointing. I hope management considers either returning to the previous payment system or improving table service so guests aren't left searching for help at the end of their meal. read more

2.5/5 vegan/vegetarian options available, but decent food is overshadowed by poor service/understaffing: Listen, you can't have "Hot Pot" in the name of your restaurant if your pot comes out lukewarm at best. Where things went wrong (it was that bad y'all): We had already made our bowls and there were at least four parties who were waiting to have our food weighed so a good 15 people were just standing there for 10-15 minutes, because there was one staff member at the register helping out a customer who was having a difficult time (I think they might have been struggling to pay with cash). It took me asking one of the three other staff members at the drink making station to open up another register for them to do anything about it. While I appreciated that this staff member listened, it's evident that this restaurant needs to rethink their staffing strategy. Once we finally got seated, it took another 15 minutes for my food to come out (lukewarm), and the rest of my party was just waiting for their food. Since this "hot pot" comes precooked, I had to eat it before it got even colder, leaving the rest of my party to wait another 15 minutes it was before I finally flagged staff to check up on their orders. He responded, "I'll try but we are really backed up." And then finally, 20 minutes later their food finally came out. I don't know why there was such a long wait between our bowls, when we all got up to the register together. All our bowls must have been already made but just sitting in the kitchen because all three bowls were lukewarm, and mine came with the vegetables and noodles already soggy. In total, we spent a longer time waiting than actually dining there. They also offer a complimentary milk tea soft serve ice cream upon payment, but the machine must have broken down because we saw the staff member fighting with the ice cream machine. When we finally got the bill and our complimentary ice creams, they were a runny consistency and partially melted. The food: It's one of those pay by weight type malatang spots where they hand you a bowl and tongs and you choose your ingredients, weigh the food (we were told $16.75 per pound), and pick your broth. They have 10 broth options and 2 can be made vegan (mushroom, tomato). Your vegan protein items are tofu in four different ways, and deep fried egg if you're vegetarian. They offer a larger variety of ingredients than most places, and a sauce bar that's similar to other spots. I landed on a mushroom broth and got mild spice, and I truly did enjoy the flavors. However, a member of my party said the two types of fish they got were incredibly salty. Note, as with the malatang spots, there is high likelihood of cross contamination because everyone uses tongs to pick up ingredients. They really should consider putting all the vegan items before the meat options, to reduce the risk of cross contamination. Everything else: Big Way "Hot" Pot is located in one of the busiest plazas in Rowland Heights so parking spots during popular dining hours maybe rather difficult to find. You can always park across the street, if you feel so inclined to dine here and try your luck at this restaurant. Credit card payment is accepted and probably preferred. The store is nicely decorated, modern, and well lit. And the service, well, I think I've said enough. read more

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OH BOY. This place is great. My little cousins were hyping it up and had major cravings for it. They said they first had this in Canada and was suprised there was a store fairly close to them. Youll most likely be met with a wait but after you get on the waitlist, just take a stroll around the plaza. We waited 20 mins on a Sunday night. Buffet/ DIY hotpot style. They had plenty of toppings to my liking. I loved the quail eggs, fish balls and fried tofu skin to go along w a pile of beef HAHA. My bowl was quite heavy and it came out to $23. After ordering the broth, they take the bowl to the back and will bring it back out to you after they cook and add the broth to it. We waited about 15-20 mins on a full house night. Make your dipping sauce during the wait. They do not play music here but the atmosphere was fairly loud with everyone talking. Boba/drinks are extra. They will bring you a water pitcher to your table. Give this place a try. I was so full at the end of all this. Shout out to my cousin for letting me tag along! read more

Big Way Hot Pot - Pot was goin crazy w everything - Hot Pot Near Me - Rowland Heights, California

I came for dinner with a big group of friends. Before our entire group arrived they were kind enough to seat us at our table. I love the big variety of ingredients that you can add to your pot. But be careful because it's very easy to go overboard like I did haha. I got the tom yum soup base and it was delicious! There is a sauce bar where you can customize your dipping sauce. If you're looking a drink with your meal I would recommend the jolly tea. It is sweet and kinda reminds of cereal milk. The parking lot has always been a nightmare. It's always packed and busy so be prepared to spend a good amount of time trying to find parking or having to find parking else where. read more

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One of the best malatang spots in the area! The food was delicious, but what impressed me more was the service. The girl at the front desk was very pretty and sweet, and our waitress was incredibly friendly, warm, and welcoming. The whole experience made us feel very comfortable and well taken care of. This is definitely my new go-to place for malatang. read more

Big Way Hot Pot - Build-Your-Own Combo (Spicy) (680g) - Hot Pot Near Me - Rowland Heights, California

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Was driving around looking for a place to eat for dinner. Lucky, we found Big Way Hot Pot. Parking here is a little tough. Luckily, we found a spot close to the restaurant. Restaurant is nice and clean. Plenty of tables. After putting our name on the wait list, we were able to get a table within 15 minutes. After we sat down, we were given the bowls and tongs, and were instructed on how the whole process works. Basically, you go to the foods area and add whatever meats, seafoods, veggies, noodles you like to your bowls. Then select your soup base. They weigh it. Then you head back to your table and wait for them to cook it and brought to you. You don't pay at the time of weigh-in, you pay at the end. I must say, there were so many items to choose, you will definitely find something you like. We had two bowls, one with the Signature Mala Broth, and the second one was with the Tom Yum (w/Coconut) Broth. They also have a Sauces station where you can spice up your bowl. I like the Signature Mala Broth. The Tom Yum Broth was a little salty. Overall, we enjoyed it here. At the end they gave us Chocolate Ice-Cream Cones to finish our meals. That was a nice touch to end the evening. read more

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It was our first time there although we've seen this place open for a while now. Today we gave this palace a shot, an it was such wonderful meal. I definitely like their system = We self serve to fill all the pot with protein, veggies and noodles ourselves, then let the cashiers weigh for the price ($36/kg, roughly $18/lb). Then we mix our own sauce at the sauce station. And then we wait for the waiter to bring the noodle soup that we had given to the cashier. We pay at the end of the meal when we get our free ice cream. I like how easy it is to get the ingredients we want, and get what we put into the pot without questions like other traditional broth shabu, such as "what kind of mushroom is it?" "How thick is my skied beef belly?" But maybe I am a visual person and this helps with my appetite :) Tip: I like that their bathroom had a baby changing station. It's pretty thoughtful of them. read more

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My fiancé and I wanted to try a new Malatang place as we've been to so many different ones across the us. I will say the location is modern, it's open to 1am, and it's busy throughout that time. It took awhile for the front host to actually acknowledge us, but once he did, we got a table and was handed our bowls. Your choice of items are fresh but limited in some ways. They have a free drink thing going for happy hour (choice of 4 flavors on the list), I had the mango lemonade and my fiancé had the lychee green tea. I didn't taste her drink but mine was basically flavored water. It's free, so I can't really complain, but let's be real... that's not a good sign. The girl who weighed our bowls was pleasant and let us know about the happy hour deal, which was the only good service experience we had on this night. I went with the tom yum broth and my fiancé got the signature malatang... more on the broths later... We took our seats and went to the sauce station to make our dipping sauces. I go pretty simple with mine with just minced garlic, green onion, Thai chili, and sesame paste. My fiancé initially had two sauce bowls, one with garlic with thai chili and oyster sauce. Another with green onions and I believe sugar. We sat around for a while before my bowl came out. My fiancé's bowl didn't come out for another 15 minutes after mine and they didn't even include a spoon. We tried to get the attention of numerous wait staff but they simply walked passed us at least 6 times. I ended up going to the weigh in counter to ask for one. A different girl just gave me an odd look, and motioned for me to return to my table and went to the kitchen. I stood around not sure if I they were going to bring it to us or not... they didn't, I just noticed a random guy carrying to handfuls of golden spoons and put it in a bin next to the sauce counter. The spoons weren't exactly the right ones for malatang, but at least they were spoons. Let's get down to the food. How do I say this, but I'm not sure what their target clientele is, but it's too bland to be targeting actual malatang usuals. My tom yum flavor was all from the shrimp, beef rolls, and clam items I chose with a squirt of coconut milk on top. No tom yum flavor was noticed. I just ended up dipping every bites into my sauce. My dish was also served very plain looking. My fiancé's bowl was served with an appetizing presentation, but that was the only upside... she's a big Malatang fan, and after noticing the flavor, she ended up pouring all her sauces into the bowl to spruce it up a little... it wasn't enough, she went back to the sauce counter to get 3 more small dishes of stuff before she found it acceptable. I was pretty shocked. Sad to say, but if your broths are that bland, I'm not sure who the target audience is... Now let me get to the service, besides what I've mentioned about the girl weighing our bowls, it was pretty much be ignored. The host had us standing around with other guest in the front lobby for 15 minutes before being acknowledged. Forgetting a spoon isn't that bad, ignoring the customer trying to get your attention, getting attitude at the counter, and not even being told the spoons were brought out is another thing. After we ate, we hoped the wait staff would notice that we were sitting around trying to get their attention to get help with the black tea soft serve (there is a sign to get assistance for staff with the machine) and our checks. I ended up having to raise my hand like I was on grade school, until someone finally noticed me. He got us our ice cream cones and we saw him talk to another wait staff to handle our checks. Once that guy took care of the check and we were finishing up our ice cream, the original guy came back to handle the check again. Overall, it wasn't a good experience. If you don't mind going to a more authentic, smaller, less modern, less options, but better tasting, and better service place, go to Zhangliang Malatang next to Chubby Cattle. read more

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I wanted hotpot to celebrate my birthday and my fiancé found this spot right down the street from where we were hiking. It looked like it opened up just a couple months ago, and we were excited to try it out. The restaurant is beautiful and spacious, with wooden and marble accents galore. It was also air conditioned (it was a hot day) and was well-lit. You're greeted by a host that checks you in and walks you to the counter where you grab a tray and pot. From there, you can fill your pot with some of the best variety and highest quality ingredients I've seen at a hot pot place! From lamb, abalone, several types of noodles, to crab, fish maw, and Chinese donuts, there were so many choices! They also have a wonderful selection of broths. I ordered the tom yum (with coconut) broth, my fiancé the collagen bone broth, and our kiddo the miso broth. I forget the exact price, but they weigh your ingredients and you pay per 100 grams. You order any drinks you'd like; they have an extensive drinks menu with some alcoholic selections. We ordered a strawberry matcha fresh milk tea and a brown sugar milk tea (both with boba). Both were great and we would recommend them for order! The cashier gives you a number and you can sit anywhere. There is a sauce bar that is clean and amply supplied, so you can concoct your hotpot sauce while you wait for your hot pot to be cooked and brought to your table. We loved the freshness and quality of our food, along with the free ice cream cone (you will have to ask staff to bring it to you). We brought our leftovers home and enjoyed them again the next day! Can't wait to go back soon! read more

Big Way Hot Pot - birthday hot pot! - Hot Pot Near Me - Rowland Heights, California

TLDR; the food is pretty good, there's free ice cream, but the service is pretty poor. The inside tables were really messy when we came in and waited. The servers were slow and didn't communicate well. It took a long time for us to get the bill, and they seemed understaffed. The malatang and sauce bar had a good variety of options. I tried the classic mala broth at a hot spicy level. It was a bit on the oily side but had good flavor overall. Also, they don't give you real spoons here. Only a small plastic one that felt really cheap. Didn't like that at all. The free green tea ice cream was a really nice little sweet treat at the end of the meal though. read more

Big Way Hot Pot - Toppings Bar - Hot Pot Near Me - Rowland Heights, California

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One of my most favorite Malatang spots! The restaurant is very clean and a nice hangout spot. At the self-serve bar, the are a lot of options, and meat options varying from beef, pork, and lamb & a lot of seafood options as well! Sauce bar has a lot of condiments and some signage if you'd like to make sauce the way the restaurant recommends. There are also well over 8 different broth choices, ideal for people that are vegetarians or don't eat pork. The service is pretty quick, and they also serve complementary ice cream at the end. I always come here every week. read more

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My friends and I arrived here on a Saturday evening for some early dinner with friends. Initially we weren't expecting much because this was not the first choice that we were going to eat at. It just so happens to be in the area and convenient so we went ahead and chose to give it a try. After this whole experience we were very satisfied with the establishment. This hot pot place is where you pick your favorite veggies, meats, and all sorts of different toppings and they will cook it for you. The price comes out after they weigh your personalized bowl you have created. It's a really cool system they have going on. The employees were super nice and helpful. It was our first time trying this spot so they gave a lot of good recommendations on the type of broths and how spicy to get it. The area was very clean and tidy. They do a good job to upkeep the area. read more

Big Way Hot Pot - Hot Pot Near Me - Rowland Heights, California

My visit this time around was not as good as the first time but still enjoyable. Got the same tomato broth but it didn't taste the same and wait time for my order was long. Ice cream was good though! Bathrooms are clean. read more

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big way is my favorite in terms of customizing and the flavor selection :) i love their tom yum broth and trying out different noodles everytime i go! i love the sauce bar and always enjoy making the best sauce to go with my soup!! it's gotten a little pricy compared to before, so i haven't gone as frequently but i do think about this place often!! read more

Big Way Hot Pot - tom yum soup - Hot Pot Near Me - Rowland Heights, California

Another day another Big Way Hot Pot. This place already becomes local spot for hot pot foodie. Even with so many options in this neighborhood. Plenty of choices in the food and broths. Get as many as you want to eat and weight them. The price is in gram. Canadian thing. Now, they change from pay first to be more s sit down restaurant. Pay by the table. Similar to most hot pot places, including their main Canada places. Good large modern dining area. read more

Big Way Hot Pot - 2 BG Hot Pot. Limited Time Chicken Soup & Dry Pot - Hot Pot Near Me - Rowland Heights, California

I absolutely love this place! The staff is always so friendly, and attentive.They offer a much larger selection of meats and vegetables compared to the Monterey Park location. Parking can be a little challenging at times, but it's absolutely worth it. Every time I've visited, I've been seated right away with little to no wait. And to top it all off, the complimentary ice cream at the end is amazing! Definitely recommend this place to anyone. read more

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I love the idea of being able to add what you want in your hot pot. Be careful because it's very easy to add way too much. Since things are by weight, it's easy for the cost to be $30-50. I love the chicken broth and this is the only hot pot place my kids are willing to eat at because of the chicken broth. The free soft serve ice cream at the end was a treat. Also, there are shrimp chips that you can ask for and they are so good. Will definitely be coming back. read more

Big Way Hot Pot - Hot Pot Near Me - Rowland Heights, California

Basically build your own hot pot, choose your own ingredients,base,so on... Service depends on how busy it is but there's unlimited ice cream which is great. There's also plenty of seating and they clean up relatively fast :) read more

Big Way Hot Pot - Hot Pot Near Me - Rowland Heights, California

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Came on a Friday right when they open. Close to no one so I got lucky everything is stocked! Happy to be here because they have a lot of variety and they dont have a minimum weight! What a nice deal! Free drink before 5 PM on weekday! Bonus: free ice cream at the end and the wafer is nice too! read more

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unfortunately i see myself back here every three weeks. opened up last semester and it felt like a gem!! the malatang signature/orginial doesn't seem to hit for me exactly. it's always missing a flavor. i always add more peanut and chili oil in the end. but the dry pot is always a hit for me!! get hot if you can handle spice. the medium isn't flavorful enough. vibes are great. you get seated pretty quickly and the staff is helpful with requests! please bring back the vanilla/milk ice cream. the chocolate and matcha doesn't hit the same!! read more

Big Way Hot Pot - Signature Malatang Medium - Hot Pot Near Me - Rowland Heights, California

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came by again at 12am and it was so busy we didn't get seated until like 12:30. I would say that sometimes their restaurant is understaffed. One of my friends got a taro milk tea boba and it tasted so water down it was actually terrible however this other lady her name is Cici remade it and it tasted so much better. Honestly I think if she wasn't there everything would lowkey chaotic. I noticed she's always making sure customers are okay and ensuring everyone's food is there and even those who are waiting that they would be seated soon. I did give 3 stars not because of service but moreso the food. The food is pretty mid at best so if you come here it's more just to hangout and get something to eat late at night because it closes late. But I wouldn't consider this the best malatang in RH. read more

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I love Big Way hot pot! I can eat here weekly but it can add up fast if you aren't careful especially if you're a see and grab person. Big Way is located in a busy plaza but we were able to find parking easily. The restaurant is clean and spacious. I love the broth which I always get the collagen beef broth. It taste great with all my ingredient picks. I love the selection and love my pot to the very end. It's everything I love. I love the unlimited sauce bar! They have everything I want to make the best sauce to dip. I was able to add a bowl of rice and it just made it more delicious combo. The drinks are great and the service is awesome! The best part is they even give you a free ice cream cone to end your meal on a sweet note. Overall, love everything about this place and can't wait to go back. read more

Big Way Hot Pot - Hot Pot Near Me - Rowland Heights, California

BIG WAY is sooo good! Their broth was so hearty and soothing. I opted for their collagen bone broth and it was so flavorful and delicious. I put in chopped chilis to give it a kick and it was really strong, perfect for spicy lovers. Service was excellent and the inside was clean with plenty of seating. They gave us our tongs and bowls and the rest is self serve, pay by weight. You can even try their dry mix which is tempting for next time! They had a variety of meat selections: beef, lamb, pork along with seafood, meatballs, greens, and different type of noodles. They were refilling them constantly so they were fresh. I love that you can choose every single thing to your liking! There's also a self serve sauce bar (although lacking on the refills), it was a great selection of garlic, bbq sauce, sesame oil, cilantro, green onions, chilis, and even MSG! You can even register for an account to earn points for prizes each time you dine here! And don't forget the free icecream at the end which is a slight creamy and icy Hokkaido milk served on a chocolate cone :). Make sure to waive down a server to help you get this! read more

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1 Star. Price. Price increased to $3.69/100 grams (published price on sign next to the cashier). On the receipt, however, it says $36.90/kilogram which translates to $16.77/lb in reality. So a meal easily comes out to be over $25 to $35 for a pot. Way pricier compared to nearby hot pot places. (I don't get why they must confuse us with weight measurement in grams when they should be displayed in pounds in the U.S.) 4.25 Star. Ambiance. Large dining area, and two semi-private segregated areas for larger parties, which is convenient for an ad hoc 50+ party event. Interior decor is a bit nicer than nearby hot pot establishments. 5 Star. Selection. Large selection of meat, seafood, vegetables, noodles, etc. Several soup base options and dry pot options. 3.5 Star. Taste. Despite many options to choose from, of the 4 of 5 soup base I've tried so far, most of them has a water-down flavor compared to similar hot pot places; not the most impressive. I do like the convenience of have many base to select from, depending on my mood, but the soup base has room for improvement. 5 Star. Perks. Has a rewards points system where you can redeem for free drinks or dollar off your order. I like the complimentary ice cream here. This is often the deal breaker when we decide which hot pot place to dine at. 4 Star. Service. Meal is served fairly promptly and visually pleasing. However, for whatever reason, every single time we've dined there, the line to get the food and wait for the cashier to make our payment takes F.O.R.E.V.E.R. without fail. I don't get why it takes so long. It does goes get on my nerves if I'm feeling hangry. 3.7 Star. Overall. Taste is decent, ambiance is fairly nice, plenty of seating, ice cream & rewards points perks are great, but the price inflation is a bit much. Net price-to-taste value is therefore docked a few points on my books. We will definitely be keeping our eyes out for other hot pot places to explore. read more

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Wow! I love bigway, the service never fails and i love their fresh options of various toppings. Thank you Adam for the amazing service read more

Big Way Hot Pot - Hot Pot Near Me - Rowland Heights, California

I came here with my friend yesterday and I thought Big Way is pretty good. I think I'll keep trying a different broth until I find the one that I like most. They have a lot of selections for the ingredients which is nice. They do tend to get pretty busy cause at the end, we did felt like we were getting rushed a little bit. I tried the Bone Collagen broth yesterday and I did think it was pretty good. It taste like the Demae Iccho Ramen - Instant Noodles , Sesame Oil Flavor (not in a bad way) but a little more deep and cleaner. While it's not something I went for, but since it is free ice cream at the end of the day and other malatang places doesnt provide this it is quite nice to be offered free ice cream. Although that was also the reason why we felt rushed cause we were still eating and the first waitress asked if we want ice cream. The 2nd person asking was pretty decent timing + but literally 15 seconds later the 3rd person asked us if we want ice cream. So we did felt rushed and we just went to get tea and talked outside instead. Overall, I prob will come back and try other broths. read more

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I strongly recommend trying out Big Way Hot Pot for anyone around the Rowland Heights area. The food was served quite quickly and tasted incredible. Most especially, our server Adam did an exceptional job in making this visit a fun and welcoming experience, and provided wonderful service for the large party. read more

Big Way Hot Pot - Hot Pot Near Me - Rowland Heights, California

Big Way Hot Pot, located in Rowland Heights, offers the customizable hot pot experience with its focus on Malatang. Unlike traditional family-style hot pot, Malatang here is a highly personalized experience: you become the chef by selecting every item that goes into your bowl, and the restaurant expertly cooks it in your chosen broth. What immediately sets Big Way Hot Pot apart from other Malatang spots is the number of soup bases they offer. For those who love a kick, the Spicy Mala flavor is the most popular and is clearly labeled as the No. 1 choice on their menu. However, if you're looking for a flavor adventure, I personally highly recommend trying the Tom Yum soup base--it offers a fantastic blend of sour, sweet, and spicy notes that cuts through the richness of the ingredients perfectly. For a healthier or milder option, the Collagen Pork Bone broth is the way to go; it's subtle, deeply savory, and comforting. My personal Critical Tip: Watch the Scale! This style of dining, while fun, comes with a major caveat: the cost. Big Way Hot Pot currently charges $14.99 per pound for your selected ingredients. This is where you need to be strategic. It is absolutely vital to watch the weight of the items you choose. Heavy ingredients, even if they seem cheap, can quickly drive up your final bill. I speak from experience; I got a little carried away and my pot ended up costing nearly $30! Load up on lighter vegetables and noodles, and be mindful of dense items like certain meats or heavy seafood items. Selecting your ingredients carefully is the secret to a great and affordable meal here. To finish off with a sweet ending, Big Way Hot Pot offers a wonderful complimentary perk: free soft-serve ice cream served on a chocolate waffle cone. Overall: Big Way Hot Pot is a must-try for customizable hot pot lovers in the Rowland Heights area. Come for the incredible soup variety and fresh ingredients, but remember to practice restraint at the ingredient bar! read more

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Big Way finally made its way to the west coast! This spot is my favorite malatang spot in the US! They have the best variety of options to choose from in their veggies and meats. They also have a great variety of broth flavors if you're not into spicy too. You grab a big golden pot to fill with your choice of ingredients and they weigh it then bring it out for you. Their broth has the deepest flavors and you could tell they actually make it housemade. Make sure to get the ice cream at the end too for a nice treat! read more

Big Way Hot Pot - Spicy malatang bone broth - Hot Pot Near Me - Rowland Heights, California

My first malatang experience! Malatang is a type of Chinese hot pot where you get to select your own fresh ingredients like meat, vegetables, and noodles, which are then cooked in a spicy, numbing broth and then served with your choices of sauces. I'm not a huge spicy broth gal so I decided to go with their Collagen Bone Broth (non-spicy). It was the perfect meal to hit the spot on a cold rainy day. It's $14.99/lb and I ended up reaching about 2lbs so my meal cost about $30. Since we came during lunch time we got a complimentary tea; either green tea or wintermelon tea. It's a little bit on the pricy end but everything tasted so good. You also get free complimentary ice cream at the end! Overall, it was a good first malatang experience and I will be back again! read more

The food here is SO amazing, I love that it's a build your own bowl and the price isn't bad. From what I remember it's around $13-$15 per pound. Also free ice cream when you eat there! You would need to wait for one of the workers to make a cone for you though. Service was great, they're very nice and since it was our first time here, they explained what we were supposed to do when we walked in. The place has plenty of tables! it's very spacious and pretty clean too. Parking lot can be a bit hectic depending on what time you come since there's other restaurants in the plaza. read more

Big Way Hot Pot - Hot Pot Near Me - Rowland Heights, California

You know what? This has been the best-tasting and best value malatang/hotpot place I've been to recently. Free drink before 5pm after 10pm? Cookies & cream cone for dessert, FREE? Yea it's hard to go elsewhere for malatang. At almost $17 a pound, this place has the best quality meat (even pork is good here), shrimp, and even offer albalone. The broth is definitely one of the highlights. Despite it being priced higher than other local malatang, I still come back here. This place goes thru ingredients rather quickly, so there's always someone slicing up fresh/frozen meat slices. I say thin lean beef is excellent for that beefy flavor (like brisket/rare steak in pho) and the fattier pieces are great for the dipping sauce. The lamb slices are rather thick (I'd prefer thinner like the beef slices) but still flavorful. The pork is tender and tasty, good like Boiling Point. The head-on shrimp is fresh and not pumped with sodium; you can tell by the texture when taking a bite because it's not artificially bouncy. I really like that they include albalone for the price because other malatang places don't dare to add it. Please try it if you're a seafood fan, or get it with the Tom Yum soup. I also like the crab pieces; they taste fresh and add a nice umami flavor to your soup. I do like the original broth, even at a higher spice level, it has that savory bone broth taste without being too salty or bland (like YinTang). The collagen bone broth might actually be my favorite, really rich-tasting without being too heavy in mouth feel. It's a well-balanced broth that goes well in any weather. YGF Malatang comes pretty close to their broth (their's is like #1 & #2 broth combined), but the drinks are better here and with more variety (10 soups/style to choose from versus 4) They actually check on our tables even though it's almost a self-service restaurant. They will also add more broth to your bowl if you're low. I do like how well-lit the interior is and how wide the walkways are because getting sauce does not feel like a mission here haha. read more

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This place is so unique and fun! You get to choose everything that goes into your bowl and it is very affordable as well. This includes meat, toppings, noodles, and your choice of broth. If I remember correctly, it was about $17 for each pound that your bowl weighs. Service is good and fast everyone is very friendly! You also get a free cone of ice cream once you receive your check. They also accept Apple Pay and have a bunch of fun drinks. read more

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My friends had been hyping up this malatang spot because if you guessed the weight of your bowl correctly, you could get it for free. Unfortunately, they no longer run that promotion, but the soup here is still absolutely delicious. I chose the signature spicy broth at a mild level, which wasn't too spicy and had a rich, savory flavor. I also loved the sauce bar, which had everything I enjoy, including soy sauce, chili oil, cilantro, sesame sauce, BBQ sauce, and sugar. Overall, the food was excellent, and I'll definitely be back the next time I'm in Rowland! read more

Big Way Hot Pot - Hot Pot Near Me - Rowland Heights, California

Ambiance: it's located in a busy plaza, shared parking lot with other merchants, so hard to find a spot during peak hours, it's spacious inside, and staff clean the tables adequately Service: slow and disorganized, they had some connection issues, and it took a while for each guest to check out as the line was piped up so long Food: variety choices of meat, seafood, vegetables, tofu, and noodles etc. Signature Ma La Tang - **** hot broth, choices of beef, lamb, pork, tripe, crab, abalone, fish, squid, seaweed, bamboo shoot, spinach, coin, donut etc, rich in flavors, most ingredients were great, except for crab wasn't so fresh, overall still recommend for the variety Price: generally fresh ingredients and affordable prices, about $20 per person for a decent meal read more

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