I recently visited Biggby Coffee and had a disappointing experience. The drinks themselves were good and tasted like what you would expect, but the overall visit was frustrating because of how things were handled by management. There seemed to be some confusion behind the counter, and the manager did not appear very helpful or organized when issues came up. It made the environment feel stressful for both customers and staff. I like Biggby, but better management would really improve the experience. read more

Yum!!! I looooove Biggby coffee so much! I'm usually not a fan of chain coffee places but I make an exception here. Everyone is so nice, no matter which location I visit. It always smells amazing when I pull up to the window! There are so. Any drinks I love here it would take way too long to name them all! And don't forget to grab a bag of the Michigan Cherry coffee to take home. It's their most popular, fragrant, smooth and flavorfully delicious! read more

The last thing time I stopped they weren't toasting bagels (it was 4pm and said the machines were being cleaned) and today I did drive through and ordered a toasted bagel with cream cheese. Apparently they don't spread the cream cheese on the bagels at this location? I got a container of cream cheese and a plastic butter knife. I was driving and didn't realize this until a mile down the road... Ummmm, lazy??? Never been to a biggby with this low of standards. read more

I love Biggby Coffee; the Latte's and cream Freeze is wonderful. The staff is fantastic, friendly, and helpful. read more

This biggby consistently has rude employees at drive thru and to make it worse today I was handed it sandwich with a bag soaking wet dripping what seems to be coffee with coffee grounds on the side. Definitely do not recommend this biggby. You would never see such a thing at Starbucks! read more

BIGGBY COFFEE - a person holding a bag of coffee - Coffee & Tea Near Me - Traverse City, Michigan

Serious fly issues & didn't toast my bagel. Cold butter & no knife provided. Disappointed for sure, I want a refund. read more

BIGGBY COFFEE - Bagel toasted with butter, pretty hard to mess that up... see picture. They also need a fly light or better practices, 15+ flies! - Coffee & Tea Near Me - Traverse City, Michigan

Their bagels are awesome! I also love their caramel apple cider. They also have several unsweetened or lightly sweetened coffee drinks for those looking to cut down on sugar. Friendly service, too. read more

I tried something new today. Probably not a new menu item, but I usually just have coffee. Today, since it finally felt like fall, I needed a frozen beverage. To go with my frozen heart. Anyways, it was a mango and blood orange smoothie. It was ok, don't know if I would order it again. Coffee is just so good. read more

The food is microwaved, the regular coffee is on the weak side, served lukewarm . The ambiance was just ok, but not too noisy. The staff worked their butts off! read more

BIgby Barista on Munson Ave crushes the Latte's!!! So good this morning!!! the service is friendly and fast without sacrificing quality!

Eve D is friendly and hard working. It is refreshing to be greeted by a smiling face.

The people who work at this BIGGBY are SO nice and friendly! They always seem genuinely happy that you're there and I love that. I also love the drive-thru!!! I did take one star away because I've had multiple issues with them not getting my order quite right. Nothing terrible, but not quite how I ordered it. Example: I often order Bragels, but always without cream cheese and they still almost always put cream cheese on it. Or today I ordered an extra shot and my coffee tasted like I had ordered it with one less shot. Like I said, it's not every single time, but often enough that I've noticed it. I'm sure that using the drive-thru vs. going into the store is partially to blame for some of the mix ups. And it's never been anything so major that i felt the need to go back and complain. Overall this is my favorite BIGGBY out of the two in TC and it's totally because of the friendly employees and great service! read more

Hard working staff, still friendly and positive attitudes. Very busy. Great coffee. Fast service.

Offsetting some of the seemingly baseless negative reviews on here, I'm submitting a 5 star review. This is my second time at this Biggby in three years and it's far from dirty or rude. It's a standard Biggby Coffee. Similar to anything I get in my home metro Detroit area. The coffee is great, the setup spacious and the store is clean. Stop by for some coffee and don't worry about the critics. read more

We stopped in today at around 11 to grab lattes without even knowing about BOGO Wednesday! Despite the drive through being swamped with traffic, the 3 baristas inside were kind, joyful, helpful and made our experience lovely. We would highly recommend this location! read more

Friendly staff. Loved the joking attitude while ordering. Coffee was great. Higher priced then what I'm used to but still a fantastic spot.

Tried this location. So gross! Carpet is dirty. Counters haven't been cleaned. Crusty milk on the frothers. Then the manager is telling her staff she is the end all be all. I just want impressed. read more

I got an oat milk lavender latte and it's honestly just as good as the super hipster coffee place by my apartment in Chicago. So not sure if that means this is REALLY good or I need to switch local coffee shops when I get home. I'm leaning on the former. read more

Rude staff. Absolutely not friendly. Also this is the dirtiest place in Traverse City. Behind the counter and the seating area. Carpet shot and filthy. I have no interest in supporting a rude and filthy store. read more

Good coffee but for black coffee and Chia tea $7.25 before leaving a tip. However a really nice clean place to hang out or to get some work done. read more

This location is definitely better than the other one, but still...what is up with the attitudes ladies? It's hit or miss here for me....sometimes I actually get a barista who is friendly and asks what I'd like, other times I get someone who doesn't say a word, but stares at me blankly until I order, or I've even gotten rude attitude. I've said it before, but it's worth repeating here....if all you can ever muster up is rude, juvenile, or pouty attitude, please stop working in customer service! Definitely visit this location over the other....but this one is a gamble on what kind of attitude you'll experience along with your coffee. read more

Fast friendly best cup of coffee in ALL of Traverse City! You MUST stop in to see what all the talk is about.