THEEE BEST Hot Dogs!!!!!!…read more Whether we dine in or get carry out, Portillo's is a great place to stop. Today, I got a Chili-Cheese Dog with extra onions and a Chicago Style Hotdog, along with their awesome onion rings. All that I can say is: #Fantissimo! ‍ We have NEVER had an issue with any order from Portillo's. Please , check them out when you get a chance!

We had stopped here due to us needing something to eat on our way back home. We had went through…read morethe drive through which service was slow. They had took our order but then we sat in the line for a while. After we got to the checkout window we had paid and then they asked us to pull to the side to wait for the food and they would bring it out to us. We waited maybe 10min and then they brought the food out to us. The food was delicious and there wasn't any issues with it. Prices are on the higher end but it's worth it.

I am in town for a short time, and I am getting my fill of Portillo's while I am here.read more

Manger Bryan and Trish , were very helpful and nice , great customer service . My…read more Experience was amazing. I'm also a shareholder of Portilos so it gives me joy, knowing that there are great people who work for the organization.

Jeremiah was very helpful and polite with my assistance with an error in my order and provided…read moreservice quickly and effectively

I had a traditional Chicago-style hot dog, fries, and a slice of their famous chocolate cake. I'm…read morenot usually a big fan of hot dogs, but this one was better than expected. The real highlight for me, though, was the chocolate cake -- incredibly soft, rich, chocolatey, and moist. It was the perfect dessert after dinner. The restaurant itself is super cool and full of old Chicago memorabilia and vintage items that make the place feel unique and fun to explore. If you're visiting town, it's worth stopping by just for the atmosphere alone. They also have a huge food selection and a full bar, so there's something for everyone. The service was great, and despite how busy the place can get, they have plenty of lines for self-service and ordering at the counter, which keeps things moving smoothly. Overall, a really fun spot to grab food while visiting Chicago.

Very easy ordering processed online. My food was ready by the time I got there. First time in…read moreChicago for a quick 48 hour trip. So I decided to try the Italian beef and the Chicago hotdog (plant-based). I ordered the regular size Italian beef and could only eat half. The inside was very spacious. A lot of decor on the wall. Ample seating. Also ample parking. Because I ordered my food online, my interaction with staff was very limited, but they seemed pleasant overall. It was nice trying tastes of Chicago. I would recommend if you're looking for a fast food burger/hotdog establishment.

Purchased my usual 2 hotdog special and tried the Italian Beef special…read more I was satisfied with the hotdog special and very upset with the Italian beef special. There was very little meat in my sandwich. They asked did I want the 6 inch or 10 inch. I ordered the 10 inch but received the meat of a 3 inch. I will check the sandwich before I leave the drive-thru next time. I will never return if they treat their customers this way. I am dissatisfied with my purchase

Food is good! I enjoy the service especially the salads and the hamburgers. Plus the Italian beef…read more The only thing is they cook the onion rings to hard.

We have portillos in Phoenix so portillos isn't necessarily a place I miss and have to go back to…read morewhen I'm in Il, but I enjoy it when I do! We ordered online and went to pick up! I used to get their veggie sandwich but they now have a veggie dog instead so I tried that! I also saw they had a sauce flight and I love sauces so I tried that with fries. Order was ready on time, easy pickup! The sauces were not bad, but the veggie dog was really good! Everyone else enjoyed their food as well! Always a great fast food option!

It's portillos. It's delicious. We like this location but have been to so many different locations…read more Food is hot, not a long wait, we love the inside theme and decor. Workers are friendly. Prices are higher but all fast food is unfortunately. We cut out a lot of fast food and junk food so this is our treat and I'm happy to get it once in a while. The hot dogs are the best but these days are on the drier side sometimes on the outside but the insides are still juicy. Can't go wrong with a cheese dog or Chicago style. My go to used to be ketchup and onion Bf always get a chili cheese dog and likes it. The beef is delicious. Charbroiled burgers are exactly what you want if you crave a burger. Not thick patty, that grill taste, the BEST buns with fresh crispy lettuce and mayo. Grilled chicken sandwich was always my go to but it was a hit or miss eventually after some chewier fat pieces. I'm not a thick / cake chunks shake person and only tried the chocolate shake once I think but people rave about them. Onion rings and fries are the bomb.

Me and my wife recently stopped here to see what this place offered. I'm always a big fan of going…read moreto a Portillo's and this was one of the old style locations just by looking at the outside. This place was really busy with the drive-thru as well as the dining area as well as the dining area. Expect this place to be very loud. Wait times were not too bad at all, it was a little pricey. Staff here was pretty moderate but the dining tables were Pretty disgusting and unclean. Overall, my experience here was pretty average to say the least. The kiosks are usually longer to wait in than just going to the line and ordering.

Stopped by in the evening and it wasn't too busy, which made for a quick and easy visit. I placed…read moremy order at the front instead of using the kiosk. I hadn't been to this location in a while and was pleasantly surprised to see they now sell cute goodies like mugs and other merchandise. I ordered a Sprite, Greek salad with chicken, fries, and a jumbo hot dog. All of the ingredients tasted fresh, the salad was especially good, and everything was cooked well. Overall, the flavors were on point and the experience was solid. Would definitely stop by again.

Oh No! We had a bad experience!…read more Checking in on a horrible experience for one of our Diamond Level Pro Drivers With no obvious indication, they claimed the line was closed in the middle of the day with NO LANE CLOSURE SIGNAGE AND NO CLEAR INDICATIONS And to try to avoid the situation, they directed the driver away and refused to resolve the direct offense from the entire staff including the General a manager by the name of John What a miserable person We will update this review accordingly They could not be more unprofessional The staff was rude and the general manager was miserable He stormed in to get involved with a bad attitude Not our driver's fault Completely close a lane if you must The driver had no problem entering the line Waiting to hear their corporate response Our driver went to Another location with no problem and had a great experience with a great meal Too bad This is pretty self explainable and not at all what we would consider to be acceptable Awaiting your response

Ashley was the kindest person ever, very helpful! I would go back but only when shes working!read more

Always a top notch experience. Of course the Chicago dog…read morealways hits the spot and the Italian dog did not disappoint. The shining star is the chocolate cake shake; delicious. I only wish they were served with Boba straws to get all the goodness. Fast drive thru is a plus in a late nite.

When in Chicago one has to try the famous Chicago hot dog. Heard about Portillo's, so of course I…read morehad to make a visit. The rumors are true, Chicago hot dogs are the best. order the Chicago style, hot dog and the chili cheese dog with the chili cheese fries. Was a phenomenal meal. The Chicago style hot dog was made of a juicy hot dog topped with relish, diced onions, sliced tomato, and peppers (believe these peppers made the difference). Wasn't expecting much but these hotdog dogs were fantastic. The chili dogs and chili cheese fries were pretty standard. The hotdog itself was very juicy and tasty. But overall pretty standard across the board. Also ordered their famous chocolate cake. Honestly, it was good, but nothing special. I actually know a different spot with the best chocolate cake in the entire USA. And this place is actually in Chicago.

Had a bad experience, but part of it was likely a DoorDash issue - star rating adjusted to make it…read morefair. We got in late Wednesday, so after a long day of travel, we just opened up the DD app to find something Chicago and quick and easy. I got the 2 Chicago dog meal, Dr Pepper and small fry. Husband got the Italian beef, regular size, sprite and large fry. Price was about $40 before DD fees and tip. When order finally arrived (DD issue!) we noticed no sprite. Driver told us that was a store issue. So we had to venture out and go get my husband something to drink. Our food was cold - DD issue maybe? Not sure. My food was ok - the Chicago dogs were classic, but I also feel like that was the same dog I could get back home at weinersnitzel, for a quarter of the price. My husband said the meat on his sandwich was very lacking, it was only on one half of his sandwich. Not sure if I would try again. Food was overpriced for the quality.

I have been here many times when it opens, ordered inside and wait. Only about a 5-10 min wait. The…read morefood has been good hot and tasty. I got the cheddar beef croissant, fries, onion rings,

I've been looking for an excuse to come to this Portillo's forever since it opened. I assumed I had…read morethe perfect chance to visit after getting a free coupon for an Italian beef sandwich from a hockey game I went to months ago from a Portillo's promotion. Mind you that my card was valid until the end of 2026. The people at Portillo's were telling me that my card voucher was expired though it was not. The worst part was is that it took me 30 minutes just to get up to the lady to ask for my food too. Just to be the client and even get out of line in the end wasting my time that I won't get back. It's supposed to be a three-lane drive-thru and the traffic is more backed up than Interstate 55 heading towards Chicago just to be able to obtain your food anyways. After experiencing this, I will not be coming back to this Portillo's. If I do come back there better to be an area for me to walk in and order my food and not sit in the Drive-Thru the entire time.