Worked with Lynn on a Hyundai Tucson. She did say they don't hold vehicles without SECURED…read moreFINANCING. Went down Monday. Dan had the approval in is hands and went over the stipulations. $3000 down and insurance before the car leaves lot. I transferred money accordingly but was told it would be available Wednesday or Thursday. I relayed this to Dan and he told me no problem he'd pull it around back. This morning, Dan texts me and asks me about insurance and I advised him I was at work. His reply was ok, send it as soon as you can to make picking up the car easier. Well, I got a text from Lynn that the car was unavailable. Upon calling her from the number she texted me from, she acted shocked. told me they sold the car and just said I apologize for the miscommunication, but that's why you were given the paper to get insurance. NEVER mentioned I had 24 hours! And don't post on their Facebook page, they delete what they don't like.

Great service, amazing people, good quality cars, and an experience I've never had at a dealership…read morebefore! I highly recommend buying a vehicle from them!

Listened to what mattered to me and made it happen!…read more Beyond expectations. I found a vehicle that I really liked and the ONLY thing that I didn't like was that the driver seat had some decent wear in the leather. I asked if they had insight on where I could get a new one and what it would cost with the intention of replacing it in the near future. I was blown away by the knowledge and insight provided. We were able to get a replacement chair in great condition before I even got the final paperwork done! The person I worked with directly was Anthony but would of been happy to work with anyone there!

Bought my 05 Ram 2500 from them with 196k miles for 12k. I had a 540 credit score and put 4k down…read more Had it for almost a year now. Typical rust for the the year, but runs like a champ! I was told exactly what it needed from the gate. They were up front and honest. I went there to look at a Chevy canyon. Major upgrade lol. Thank you guys for the truck.

Only time will tell for certain if the vehicle and deal we received on a used vehicle is as good as…read moreit appears, but I must say the initial experience has actually been a painless one, maybe even a pleasant one. Anthony at Pleasant Valley Motors was a pleasure to deal with, answering any and all questions I asked of him, and getting back to me in a timely fashion. He appears to be a down to earth guy, and though he has a job to perform, he very much went out of his way for us. He and the dealership were very fair in their dealings with us, both with price and patience. The way we've shopped for vehicles in recent years is we have compiled a very small list of dealerships that we feel comfortable with and trust (if that's not too strong of a word), and that's who we look to first when we purchase a vehicle. That approach has worked well for us, and at this point in time, with what we've experienced thus far with Pleasant Valley Motors and Anthony, we will definitely add them to our list for any future vehicles we may consider purchasing.

Somewhat decent experience while buying the car although they wouldn't budge on the selling price…read moreuntil I mentioned the car needing a rear wheel bearing which I replaced asap. 3 weeks later radiator cracked. A few days after that car overheated again. Head gasket shot and heads were warped. Had 2 different reputable mechanics look at it and was told the head gaskets were gone for a while and the dealer should have known if they did their "extensive check of the car." Dealer claimed ignorance. DO NOT BUY FROM THIS DEALER! Only gave 1 star because I had to but dealer does not deserve it!

I bought a used truck from them. Truck looks and runs great. But it had some miner issues after I…read morebrought it home. I called the next day and Pete told me to bring it back. They fixed everything and then some. Thank you for the great deal and outstanding service! I would also thank the great guys that worked on the truck. Glenbrook auto sales 2, Great price and good people who stand behind their vehicles.

Would never buy from here again. was told when i purchased truck that if i had any major issues to…read morecall and had a engine problem within a month and was told bring it down and we will take care of it. so i drove an hour to get there and was told basically to go home. never deal with again and garage owner is very rude and ignorant. very shaddy car lot. Dont buy from here

Back in July I needed a car ASAP. CARFAX had a couple I was interested in that were here. I was…read moresold a total lemon. Plus inspection was falsified and no paperwork was ever given for what little repair they did.... They sold me an unsafe car that fell apart in a month. Don't try to talk to anyone there. All pompous a-holes with the owner being the biggest one. Bunch of crooks who don't care about safety.

Buyer beware! I called with interest one of the vehicles and…read moreasked if I could have a pre-purchase inspection completed by a auto repair shop near East Penn Auto Sales as it's always a good idea to have an independent shop inspect any pre-owned vehicle. I explained that of course would pay for the inspection myself. I was told that this was NOT permitted. This is a big red flag as any dealership selling pre-owned cars should have no issue with a customer getting a pre-purchase inspection done. In fact, most dealerships I've spoken with recently welcome and encourage it. Not East Penn Auto though.

My daughter bought a car two years ago . The service was great the price excellent. They work with…read morewhat you have. Your driving out in style.

Otto's autos is the best. Charles worked extremely hard to get us the vehicle that we wanted and…read moreworked for hours with the bank until all the numbers made sense for us. Never once did they try to push a car on us just to get a sale it really was all about what we needed! I strongly suggest everyone that needs some help with getting a newer car go see Charles or Otto!!!!

This is not Dean Carter Chevrolet this is the old store, and old owners... Dean Carter's is 100%…read moredifferent and transparent and the best used car deal near the Lehigh Valley!

DO NOT DO BUSINESS WITH THIS DEALER! I have never had such a…read moreworse experience while purchasing a vehicle. I drove 2 hours to purchase a vehicle from this dealership. My salesman did not want to sell me the vehicle i purchased, did not show me any feature or anything about the vehicle. I chose to buy the vehicle anyway, upon delivery the driver seat was completely busted. I reached out to the sales manager and i was promised the seat to be fixed. The sales manager also expressed i needed to return the license plate i was given with the sale of the car. (Because they charged me wrong for it) even though at this point the plate was in my name. The vehicle was driven 2 hours back to the dealership to have the seat fixed. After 1 week of the vehicle being in the possession of the dealer my salesman reached out and said the vehicle was fixed and ready for pickup and again asked for the license plate to be returned, so i came to pickup the vehicle (2 hour drive) and returned the license plate. I arrived and my seat was not fixed. The dealer apologized and wanted to "make it right" so they again offered to fix the seat and added the offer of a complimentary detail. Now after the dealer has the car in their possession for 2 weeks i am again told the vehicle is ready. I get the vehicle (again) and 4 screws were drilled into the underside of my seat and no detail or wash of any sort. After receiving my vehicle back from being "fixed" i now notice the transmission shifts very hard upon start up. Another thing i have noticed with the vehicle since purchase is the instrument cluster appears to have been replaced with one from a completely different vehicle. I am disappointed, i bought this vehicle as a gift for my father. The vehicle appeared to be a gently used reliable suv with low miles. This dealership is in the deal of bad business. They will tell you what you want to hear just to waste your time, and your families time.

Great job with the ceramic coating, excellent work and customer service. Highly recommendedread more

Needed a radio taken out and Chris was awesome!! Spoke to him on the phone told me bring it in and…read morehe was there when he said he would be. Took my radio out in less than 15 minutes! Reliable and hardworking! Highly recommend for any auto radios or detailing! Thanks Chris