Cutest little boba spot ever! The staff is amazing and super friendly. It does tend to get a little busy, but it's worth the wait. They have various options of drinks, add boba, jelly stars, custard or other additives to your liking. They also now have cold foam, YUM! They now offer mini boba and it's soooo cute in your drinks! Go tos: Horchata with boba + cinnamon powder Mango Peach Green tea no boba + mango jelly hearts / stars Spiced Chai (blended) with oatmilk + cinnamon powder Chocolate dream with boba no whip + Oreo crumbs White Mocha with oatmilk + cold foam + cinnamon powder read more

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More of a 3 but I'll give them a break since the drink was great ( though a bit too sweet ) but customer service , not so much :/ Customer service .. customer service .. customer service :/ I love this business at its other location but to be greeted with no eye contact and asked , without any other interaction- "Are you paying cash or card today? " I guess there's no time to waste. My matcha was a bit too sweet but the papaya was delicious . I got to taste my mom's drink. Anyway, I got my mom the papaya with boba and myself the matcha with boba. Drove 20 mins out to support this newly opened spot. Cute colors and decor. Nice real plants and a few seats to sit down while you wait for your drink. No AC only a small fan so it gets really warm inside. I just hope for better staff training on customer interactions. The boba itself is great . I will just stick to other spots closer to me . read more

Drinks are awesome however Customer service sucks Always messing up my drinks Or messing up my orders They also have a big line and no one to take your order! Everyime I go it's at least 30 min inside there So if they mess up my order I'm not going back to wait another 30 min read more

love the menu options..tastes amazing! horchata flavor is my favorite! Adding the menu from the new location on Saviers to have as a reference. read more

Bigstraw Boba - Menu - Juice Bars & Smoothies Near Me - Oxnard, California

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me, my fiancée and family are definitely regulars at this shop, and we've never been disappointed until now :( when we walked in they were mopping the floors around customers waiting for their drinks. we had been browsing the menu when the employee told us to move to a different part of the store because they were cleaning... we didn't mind moving but they were a little snippy about it, and i've never worked or gone anywhere that mops floors in the middle of business hours, especially one as small as this one. so that was already uncomfortable for us. when we ordered everything was fine for the most part but when we received our order, it just didn't meet standards. this is just one of the drinks we received, a BLENDED tea but the tea and "blended" part, that was 80% foam, are completely separated, the tea tasted bland and watered down, like they didn't put enough of some ingredient and it fell completely short. we were shocked this was handed to us and left unhappy. we noticed the staff that usually serves us were not in today and it was definitely disappointing because those girls always know how to make a good drink!!! for 20 dollars plus tip we expected better. read more

Bigstraw Boba - thai tea "blended" - Juice Bars & Smoothies Near Me - Oxnard, California

They have snacks and a small toy machine. Their boba drinks are amazing, they have many different flavors and they even have kid flavors like cotton candy or bubblegum. But they also have a mixed flavor menu so they have many different flavors. The service here was amazing, it took a little while to make but other than that it's a cute little boba shop with unique flavors. Also no matter if you order boba or not they still give you a boba straw. read more

Ok ....1st time here. I ordered the honeydew boba and they never asked how I wanted my drink so they gave it to me like slushie. Maybe it's all the other Boba places I have been to and was expecting more. The drink was not bad but i think for my experience it was the service that threw me off. Usually places ask you what size, over ice, how sweet you want it, extra boba.... but nothing else asked and even though it was not busy (only us) it took so long to get our drinks. (2 drinks). The flavor of the honeydew was ok. The boba was a bit hard not as chewy. read more

Bigstraw Boba - Honeydew boba frozen - Juice Bars & Smoothies Near Me - Oxnard, California

Too Much sweetness... I don't like it... sugar overload!! Pls... improve the taste and make the percentage of sweetness !!! Don't put too much sugar read more

Bigstraw Boba - Juice Bars & Smoothies Near Me - Oxnard, California

Boba is mid could be better but that's not why I'm writing this review I'm writing this review because GOT DAMN every time I come I'm waiting 20 plus minutes for one drink. I get it gets busy but I always see there's more than 4 workers, it can't possibly be that hard to make a drink.... there's always music playing and laughing from the employees. read more

I am not a fan of how they changed their boba size, now they became tiny, It was perfect how it was before. As costumer service, You feel really unwelcome and rushed to your order boba. read more

Bigstraw Boba - Tiny boba - Juice Bars & Smoothies Near Me - Oxnard, California

Every drink is probably really good but I feel they need to find a way to add nutritional facts to their menu. As much as I want to drink a boba I want to see how this adds to my daily caloric intake, I also want more diet friendly options. read more

Worst customer service I've ever received. Not sure if the girl working cashier was not having a good day but she was taking it out on a CUSTOMER. I was nice from the start so there was no reason to be rude? Do better please. read more

They forgot about our order and we waited atleast 30 min. Atleast 10 people that were behind us got their drinks before us and when we got our order they had messed up our drinks. read more

I always go to Bigstraw Boba on Saviers road because it's close to home. My son loves the cotton candy boba and I love the vanilla bean one. The drinks are a 10/10 but the customer service needs major improvement. EVERY single time I have stopped by this location I've gotten helped by rude employees. It is really not that hard to smile and greet your customer. Minutes ago I walked in to a rude young lady that couldn't say a simple "hello." Didn't even make eye contact and just said "what do you want to order?" Friendlier employees would've earned a 5 star review. read more

Terrible service was looking at menu and lady at cashier had nasty attitude. Although having no line at the time was rushing me to order.

Love Bigstraw Boba! There fruit smoothies are always delicious. My son loves this place too, Awesome customer service from the staff. Parking can be kind of tight during busy hours but plenty of parking. read more

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I went there today Sunday and I asked for a Jazmine almond milk tea and the worker made it twice with regular milk what was so hard to do .It wasn't for free .the staff takes 7 to 10 minutes to serve every person unlike the Ventura location they are familiar with Jazmine almond milk tea you only wait if it is very busy 5 minutes plus they give you points or discounts with your phone number. read more

I wished that their customer service can improve. In most other places they would greet us happily but we didn't receive that here. They also take a long time making drinks for some reason. Their new location is really clean, it just lacks aesthetics. As for my boba, I got the avocado smoothie. It was bland and lacked flavor. read more

I've been to the other Bigstraw branch on Oxnard Blvd., and although the boba here is on par with the other location, I won't be back because of the location (my family and I were stalked by a guy on his bike while walking through Centerpoint Mall, and then by one of his friends who walked inside Bigstraw a minute after we did, but I digress). I've tried the Strawberry Peach, Soursop, and the Honeydew flavors. The slushy-like texture is still odd to me, but it's certainly refreshing. Each drink captured the actual flavor we ordered and none of them were overly sweet. The boba was overcooked like the other branch, but perhaps other customers prefer it that way. It took awhile to get our drinks since there was only two people working when I was here, but the owner was friendly and did her best to keep up with everyone walking in. read more

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This place is ridiculous! I can never visit SoCal without a stop to this place. Their boba is consistently perfect. Never had a ball that was hard in the middle, just perfectly squishy throughout, but not too gummy. I ALWAYS get the Taro. It tastes so fresh. Good thing I have a big family so that I can sample the rest of them as well. Our favorites include: Tropical Blend (Mix of different tropical flavors... sooooo good), cantaloupe, honeydew and pineapple. read more

Bigstraw Boba - Menu Options - Juice Bars & Smoothies Near Me - Oxnard, California

Cute little shop! It's small, but I love the decor and the huge menu posted on the left hand side made it pretty easy to order. SO MANY choices though! I took the recommendations of a few Yelpers and tried the Vanilla Hazelnut and it was super yummy. The girl behind the counter was friendly and checked with me when I told her "easy boba" to make sure that I had a good amount that I was pleased with. I'll be back to try more flavors for sure. Thanks! read more

Bigstraw Boba - Vanilla hazelnut isn't too bad! #bigstrawboba - Juice Bars & Smoothies Near Me - Oxnard, California

3 young girls working between 5:30-6:00 have no problem gossiping to each other loudly while customers await there drink, very short and seemed annoyed with me like I was interrupting their gossiping session. no customer service and have no experience in providing great service or manners. Only second time here because first time had poor service and decided to try again after a year...nothings changed. Drink is also poor in flavor. read more

Is not open like they stated on their holiday hours sheet (on the front door) and as stated on Google. Unfortunately can't order boba for the family now. read more

Bigstraw Boba - Holiday hour sign - Juice Bars & Smoothies Near Me - Oxnard, California

Bigstraw has been the go to spot for boba in this area for some time now and with good reason . On most occasions this place will satisfy any boba/smoothie craving. The location isn't always the most convenient due to the lack of parking and constant pedestrian crossings. Bigstraw also doesn't really offer itself to be a place for people to gather which I would think could add even more to an already good thing. This place is great by Oxnard standards for sure. read more

Best boba in town, regular here now (just got the sweet yellow regular shield award) but this is a go to place. It's face, prices are awesome 5.25 for a small and 7 something for a large. The options are crazy (just red the pic I posted) and it's convenient - get in, get out- so if you are in the area or headed to the beach I'd swing by and grab one of these goodies! read more

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Want due to the fact that the guy that just helped me out wasn't even friendly. No hi how are you? Or no thank you! Such an unfriendly dude! He seemed like he doesn't like his job. I normally give good tips but not with this place. read more

Came here to try the boba and was not disappointed. I live in the valley where the boba standard has been set very high. I've looked all over Ventura county and no boba spots have a 5 star rating so I was a little worried. I ordered a Thai tea slushy with almond milk and strawberry popping boba and a green apple green tea on ice. The boba was exceptionally fresh and the drinks were made exactly how I liked. I prefer slushees but do prefer them more liquid than ice otherwise you drink the juice and there's a bunch of ice at the end. The drink technician blended my drink and brought me a sample to make sure the consistency was what I wanted. I truly appreciated this gesture. read more

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love the layout of the store, should make sitting/waiting area bigger so people can sit. also needs ac, very hot in here. but good drinks! the cashier was very attentive and nice read more

This place has good boba! This place is always packed with people. Their variety of flavors will keep you coming back. The only bad thing about this place is that their floors are so dirty! They should mop and scrub the marks off of the floor or get new flooring because it's a "turn-off" whenever I come in here to buy boba! Don't get me wrong their boba is good however that shouldn't be a reason for it not to be swept and mopped. Okay this is a new post for today August 31,2018. I went in today which is a Friday @ 1:45 just awhile ago and I ordered 3 large Bobas. 2 Cantaloupe and 1 Soursop. Well, when I put my straw in the cantaloupe I expect to taste cantaloupe not fucking papaya or another powder of a different fruit! I know that you're using the same damn spoon to mix different drinks but it shouldn't be like that! Why not at least wash or have different spoons to use for each boba drink you make? Is it that difficult to wash a spoon or use a new spoon so that the flavors don't get mixed into one cup? I mean come on now, you have one job and you can't do it. I was going to turn around and go back to return it and ask for new ones but I didn't have time to go back and deal with them. This is the 2nd time this shit happened. The first time it happened I let it go because I thought oh it's a simple mistake that wouldn't happen again. However it's been over a month since it happened and they are still doing that shit! It's a shame when a simple task gets ruined and nothing changes to fix that problem. read more

Bigstraw Boba - Juice Bars & Smoothies Near Me - Oxnard, California

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One of the servers there named Nathan was so nice!! He made the room feel comfortable by talking to us and when we couldn't hear him because they were blending stuff in the back, he patiently waited to tell us the price! I would come back again! read more

I love getting my boba here , but most of the times I've gone (often) there's this girl who's rude , she doesn't say welcome or hi, neither does she say thank u once the order is placed. Literally just asks me what I want and tells me my total , idk I think they should be more friendly. It's not all of the employees just a few that I've encountered. Could be that their tired and all but that does not justify bad customer service :/ Bobas great tho ! Love it read more

Went in yesterday around 6:30pm and the girl in the front had a stank face the whole time. No "Welcome In!" Nothing. When our drinks were ready I said thank you and she still had a stank face lmao I said I take my thank you back. My white chocolate boba was good though. read more

Everytime i come I get a chocolate chunk which usually comes with chocolate chips on the top, kind of the main reason I get it. Recently the last two times i got one they haven't informed me they were out of the chocolate chips. If I was informed I would've got a different one from the start. Shouldn't they at least inform their customers when they're out of a certain ingredient? Also, the ice wasn't well blended and had huge chunks throughout. Hope next time I visit I'll have a better experience. read more

Bigstraw Boba - Juice Bars & Smoothies Near Me - Oxnard, California

Smells delicious as soon as you enter the small shop. Over 74 options of flavors with boba. Definitely will be returning. read more

Bigstraw Boba - Juice Bars & Smoothies Near Me - Oxnard, California

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This place is legit for a boba craving! You're definitely in and out. It's a little grungy and old but, don't let that fool ya'. Yes, it's screaming for a remodel but-hey, you got your bob a right? read more

Huge selection, great prices, air conditioned and good location. We ordered the jazmine green tea and it was ok. read more

Bigstraw Boba - Juice Bars & Smoothies Near Me - Oxnard, California

No sanitizer station. Employee don't use gloves while preparing food No sanitizer for vet the counter for employees

This is the best out of the three I have been to in ventura county. I love their mocha. Chocolate chunk and chocolate banana drinks. Their milk tea is not as I expect it to be like the ones I have always had in northridge, alhambra area. I guess their point was that some don't like the sweet taste of how I think a milk tea should be. But I always come to this place when I get cravings and their boba is good. I think they have a few things to improve to really know how the recipe of each drink. Lately, as good as my mocha is the past couple times have been bland and watery! But let them know that there was no flavor and they will nicely improve the taste of your drink. But I hope it is not "saving" of the flavor powder that is making their mocha drink bland. I hope it is something they can easily learn and fix. Id you are selling drink each worker MUST learn all the drinks by heart by measurement so that customers will keep coming back. I am a little devoted to this one though because I have been going there since their old billiard's place "trolleys"..,where they sold boba as well. read more

Delicious boba in Oxnard (probably the only boba place in Oxnard lol) and at a good price :) they also have happy hour for even lower prices on boba (not sure the time frame) but with the large selection of flavors, it's worth a try here :D read more

This is my second favorite boba place in Oxnard. They have good boba thy doesn't taste like chalk and that's huge. The employees are nice enough and fast at making your drink. The ship is conveniently located in the center point mall and is very cute inside. read more

Bigstraw Boba - Watermelon soursop yum - Juice Bars & Smoothies Near Me - Oxnard, California