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    Bikes and Riders

    4.8 (58 reviews)
    Closed 10:00 am - 6:00 pm

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    9 hours

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    100%

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    Louie S.

    - Brought 2 bikes in with flats, and asked them to "go through" each bike and make recommendation. - recommended full tunes at $270 each - when completed, one bike is fine, the other has electronic issues - was told AFTER the 270 tune up that an electric diagnosis was separate and would have been 100. Was not told this up front. Making the decision to pay 270 into the mechanical without knowing Electronics is ridiculous- at least for consideration. ‐ now I have an e-bike without E, that already cost 270 that I might not have agreed to had I known diagnostic cost up front and that the electronics didn't work. (By the way the last time I used the bike the E part did work) - the best Alex could do was to cover parts, but I'd still be on the hook almost $200 for the labor. Mind you I wouldn't be in the first 270 if I'd known everything up front - on top of everything else it was on me to communicate with communicate with them two to three times in person to even get an update on what was going on. This was over several weeks.

    Meetone Breeze Pro, dual battery e-trike.
    Richard S.

    Alec and all of the technicians, David in particular, are just outstanding. I bought an e-trike from a manufacturer other than what Bikes and Riders carry and they are still willing to provide mechanical support. I put a lot of miles on my e-trike traveling up and down a very steep road in our area. As a result, my trike is hard on the brakes. David has done an outstanding job of recommending better performing rotors and brake pads. I can't say enough about the personal support that they provide.

    Pace 500.4 e-bike

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    2 years ago

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    Gleb R.

    Thank you for the 5 stars! We’re so glad you chose Bikes & Riders!

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    2 years ago

    Great bike shop, great friendly service at a fair price- highly recommend, especially for e-bikes

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    Gleb R.

    We appreciate the 5-star review! Hope to see you again soon!

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    2 years ago

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    Gleb R.

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    3 years ago

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    3 years ago

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    3 years ago

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    3 years ago

    Awesome bike shop, excellent customer service, I would recommend to friends and the family

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    2 years ago

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    Gleb R.

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    2 years ago

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    Gleb R.

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    3 years ago

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    3 years ago

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    3 years ago

    Bikes & Riders cycle shop was extremely friendly, quick and very informative. Good to have a conveniently located shop with great service.

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    3 years ago

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    2 years ago

    Amazing customer service! Was able to repair my bike quickly last minute before my trip

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    Page 2 of 2

    Ask the Community - Bikes and Riders

    Review Highlights - Bikes and Riders

    We were first met by Gleb (who we later found out was one of the best mechanics on Aventon bikes in the area).

    Mentioned in 4 reviews

    Read more highlights

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    Bike repair review. Service call for my son's Nishiki Bike. He needed a new back tire because…read moreapparently he's skidding out like cray cray! Nice lil bike tune up as well. About $200. Great service and nice selection of Trek bikes! Like wow!

    I would have given them a five star, but there was a smaller gentleman there who was really rude…read more If it wasn't for Ben's excellent service I would have probably never come back to this place. He said he was "too busy" when I had already paid for the tire and installation.tonight a small bolt on a seat!! When I was a kid I used to do every work on my bike but I don't remember that simple stuff anymore. I guess he was he was racist to brown people because the whole time I was there he did absolutely nothing that's how small the fix was. He wasn't even working by the time Ben fixed the bike. A little advice if you want to do well in business customer service is the number one thing . Would have took him 5 mins I just didn't have the right tools since I haven't ridden bikes since I was a kid and I was fixing this bike for one of my many employees in the area. I bought this bike for her she only lives .6 miles away but it is so much more convenient especially in the heat. Oh well at least Ben stepped up without saying a word and made sure everything on the bike was tightened and in the right position. I would recommend requesting to only working for Ben especially if you are a different ethnicity. Remember the energy you give off initially towards someone and don't expect them to forgive you for nothing

    REI - REI's Biggest Sale of the Year for REI Co-op Members lasts until 5/27/24.

    REI

    (164 reviews)

    $$$

    This is a solid REI. The staff on the floor was helpful and helped us to locate the items we were…read morelooking for since we weren't familiar with this location. The gentleman at the register (wish we'd remembered to get his name) was exceptionally polite and professional. REI's can be hit or miss, but this one is definitely hitting the mark.

    I've only been here twice. First time was to check out the selection for a Cargo roof box and rails…read morefor my vehicle during the Memorial Day sale. My husband and I have no idea what we were looking into but the staff is very helpful. I believe it was Bill who helped us make a selection. I didn't know what the right fit would be for my vehicle. He was very informative about the products and promotions available during that time. I took some time to decide on what I wanted and ordered online. We went to go pick up my cargo roof box and rails. We wanted to have them install it for us initially but the services were not available due to the waitlist. I forgot the man's name who helped us but he quickly taught us how to put everything on our vehicle since it couldn't fit inside the car to take home. I would definitely would come back again since the customer service was amazing. I also got the best deal for my roof box compared to other places during the sale. They have a great selection of outdoor gear that I would like to buy. Store was clean and organized well. Thank you for your help in making the best decision especially for an expensive product.

    Bikes and Riders - bikes - Updated September 2026

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