After having my bike in another shop for 5 months and still not fixed I decided to drive up to…read moreFolsom from the Bay Area. I phoned up the shop and talked to Ed. I explained to him what the problem was and he said "l CAN FIX IT" I dropped it off Thursday and it was fixed by Friday. What great service! Ed was Awesome!! Really nice and knowledgeable guy. This is the place to go if you need your bike fixed. Five star service. Thank you

staff was very helpful and ensuring we got the right fit bike for each person in our party. They…read moreexplained how to operate the Ebikes properly and the ride was fun with the recommendations on the local pathways! Cannot wait till more family and friends come to town so we can all go. Enjoy a fabulous bike ride!

Needed my S-Works bike serviced before the weekend ride. Dropped it off Wednesday and it was ready…read morein TWO days! Amazing! Thank you Alex for taking care of it so fast!

Experience here was amazing! Best bike shop in town! Fixed a really complicated issue with my bikeread more

Man, I found another gem in the cycling world. I got my first flat today and thought I was…read moreprepared, but my valve stem was too short for my carbon wheels. I was right by the Fair Oaks Bridge on the American River Trail, half a mile away from this shop I had seen before but never stopped at. I had to decide if I was going to walk or call for a ride. I ended up walking, took my cycling shoes off and went in socks haha, not too bad actually. Fortunately, Adaman was there and had exactly what I needed. I caught him in the middle of something, but he still took the time to help and even replaced the tube for me, which I really appreciated. He also pointed me in the right direction for a proper pump and spare tube so I don't run into this again. I'll definitely be back, maybe even to look into a bike upgrade down the road. And once they get coffee and beer going, I'll for sure be stopping in more often. Thanks again for getting me back on the road.

Looking for a place to get son's e-bike tire tube replacement. Yelp brought us here. It was quite a…read moredistance to get here but worth the service.

Bought 2 Cannondale Tesoro's from this company . I lost the battery key . They were less than…read morehelpful in remedying this situation . I'm just a customer who paid over 5K for two bikes, You'd think they wold want to take care of me , hoping for future sales, but if you're not going to back up and support products you previously sold me, I won't be back . I called three different blue zones in two different states and was treated poorly at all locations. Terrible customer service. Do yourself a favor, go to REI, they were friendly helpful and said this isn't the first time they have rescued a stranded Blue Zone customer. They had my problem solved in less time than I was on hold at the Roseville location of Blue Zone.

Cool seasonal sports shop that caters to the outdoor activity of the moment. They have ski and…read moresnow board rentals, hiking shoes, paddleboards and lots of outdoor gear. Prices are good and often really good. I wish the carried more backcountry ski gear but that's becoming harder and harder to find at ski shops.

I have been a Mike's Bike customer for years, but mostly in the Bay area. After moving to EDH, I…read moredecided to get a new bike, so I visited the store in Folsom. Although it seems like an out of the way location, it is large and stocked with a great selection of bikes and equipment. Staff is super friendly, helpful and let me test ride several bikes in order for me to decide on the best fit. I made my decision and couldn't be happier with my choice or the level of service provided by Slater, who helped me through the process. Even though they are a large company with numerous stores, you feel like you are buying from a locally owned business. I highly recommend.

I was told it would cost $200 to assemble my boxed Liv. Later that day I was informed it would be…read moreanother $75 to put on the fenders. I was a bit put off and gave a 3 star review. But when I picked up my bike they rebuilt the front hub no charge. So I changed my review to 5 stars.

I honestly don't think it's possible to write a negative enough review for this place. It all…read morestarted with me returning my FX 2 and using my Roscoe 7 as a trade in to get a Checkpoint ALR 3. They didn't have the Checkpoint in stock so they ordered it and told me it would show up in a week. 9 days went by so I called to check in and see if they had an ETA since the bike was two days late at that point. It was then that I was told by an employee that the bike had north of a month long backorder. The employee seemed surprised that the manager who sold me the Checkpoint didn't tell me that it was backordered. At this point, I was not OK with having been deceived into this deal so I said I wanted my bikes back or a cash refund. I went in to the Trek store the day after my phone call with the employee and the manager lied to my face saying he didn't know there was a backorder. Nice try. I work for an auto dealership. We can see when cars and parts are backordered. A couple days went by and the employee called me again last Tuesday to inform me that they had found a bike in Tennessee and could have it in my hands by the weekend and asked if I wanted the bike or store credit. I chose the bike. The weekend came and went and still no bike so my brother called on my behalf since I didn't have time to call today 4/27/2026 and they told him the bike would show up tomorrow but would not be able to be built until Friday because their "builder" is out until then. More lies. Anybody in that store could build the bike. I know this because everyone in the El Dorado Hills store builds bikes. At this point, I now have a Giant Revolt 2 (I strongly suggest trying that bike) that will be my bike and I will be selling the Checkpoint for cash when I have it in hand because I am 100% done with Trek. I will be having it inspected by a trusted shop first before I sell it though because I now don't trust Trek Folsom to not sabotage the bike since I have been very clear about my displeasure both in this review and the survey I got in an email. I will NEVER do business with Trek again and will do everything in my power to direct everyone I meet away from Trek. This Checkpoint would have been my 4th Trek bike and after this experience, it will be my last for sure. Nice going guys. You drove away someone who was planning to ride your bikes for life! Great business! Anyway, if you want an awesome gravel bike, go to Mike's Bikes in Folsom and check out the Giant Revolt 2. I should probably be thanking Trek because had it not been for this experience, I never would have wound up with a far superior bike. Anyway, negative 1,000,000 stars for these guys.

Super friendly service from Travis and the rest of the crew every time I come in - love to support…read morethem!

Amazing service and they are super knowledgeable about Ebikes. They will go over everything and…read moremake sure your new e-bike is ready for adventures. Highly recommend you come here for your next purchase!

Hello yelpers! I recently had my bike at California Ebikes in Fair Oaks. I am a tough customer,…read moreand needed a miracle and after some time they were able to get my bike exactly where I needed it to be! I was so happy after riding my bike, that I asked the delivery driver to shoot a video of me for his boss. Only to find out the delivery driver who gave such good customer service was actually the owner of the business! It blew my mind. If they post the video you can tell if you look at my face, and just know - that it takes A LOT to impress an ugly person and I couldn't be more impressed with their level of expertise and customer service! Take your Ebikes here! Hell they're just bike ppl, give them a call and support local businesses. Don't ask for discounts when you're happy with local business. Give them free promo!

This is a solid REI. The staff on the floor was helpful and helped us to locate the items we were…read morelooking for since we weren't familiar with this location. The gentleman at the register (wish we'd remembered to get his name) was exceptionally polite and professional. REI's can be hit or miss, but this one is definitely hitting the mark.

I've only been here twice. First time was to check out the selection for a Cargo roof box and rails…read morefor my vehicle during the Memorial Day sale. My husband and I have no idea what we were looking into but the staff is very helpful. I believe it was Bill who helped us make a selection. I didn't know what the right fit would be for my vehicle. He was very informative about the products and promotions available during that time. I took some time to decide on what I wanted and ordered online. We went to go pick up my cargo roof box and rails. We wanted to have them install it for us initially but the services were not available due to the waitlist. I forgot the man's name who helped us but he quickly taught us how to put everything on our vehicle since it couldn't fit inside the car to take home. I would definitely would come back again since the customer service was amazing. I also got the best deal for my roof box compared to other places during the sale. They have a great selection of outdoor gear that I would like to buy. Store was clean and organized well. Thank you for your help in making the best decision especially for an expensive product.