I went to this dealership Saturday April 16th,2022. I am writing a review because I am so impressed…read morewith the service department, especially Michael Myette, the service manager. I just stopped by to see if I could get an oil change for my 2017 Kawasaki Vulcan 900 classic LT. Love my bike, bought it new. Never a problem. Thinking I would be waiting a couple weeks for the appointment. Michael told me after speaking with his Service Foreman Raul Allen, that if I came back in 1.5 hours they would service it that day. Believe me I was totally blown away. After they went through the safety points , Raul explained to me what I needed to do and I set up a future appointment for next month. I bought my bike elsewhere and I never had a thorough going over. I mean these bikes are solid. I understand the owner is Miles Cook, sir you have Excellent Customer Service Personnel working for you !!! What I like about these two individuals is I trust them, for my safety and bike needs. Quite rare in these times. You have a new loyal customer because of these two individuals. You made a great choice employing them. They make you look great. Martin Turner

First off just want to say sorry things didnt work out and I am writing this in a positive tone to…read morehelp you improve your business for future customers and to let you guys know exactly where you missed the mark on service for me to be honest it started from the sale of the first machine and it's something that actually bothered me for awhile when I received the machine it was beyond filthy with pollen and I had to spend 5 hours detailing it when i got home to feel like a new machine i told myself when buying that I didn't want to let it bother me because it's an atv and it will get dirty and muddy anyways ...but ultimately I guess it actually bothered me more than I thought it would as being a new machine to me and a lot of money it would have bin nice to get it detailed and washed properly so it actually felt new and to be honest never bought a new machine or truck before that wasn't spotless when picking it up the first time . Second of all my sales rep promised me a demo ride on Polaris slingshot and said it would be just in time for the weekend of my wife's birthday on sept11 so I didn't make any plans and that ultimately fell through and upset me. I tried three more times after that to set up demos and I just seemed to keep getting the runaround from him on setting up a time as I'm coming from Maine so that's something else that was bothering me I just feel if you can't make something happen then don't promise it to a client and the third thing would be the text that you sent me the next day on Sunday morning the wording felt disrespectful and rude I was told by sales rep that you guys where working that Sunday and I don't care if a customer messages you at midnight you don't respond the way you did that's was very unprofessional and incalled for I mulled it over for a few days and talked to other people about it and they agreed it was wrong that's what ultimately lost you the sale of multiple machines and any future business I hope you can use this to help better serve people in the future so they don't have the same experience I did thank you and have a good day but at the end of the day the owner is the biggest cuck I've had the pleasure of meeting and should no way be handling customer service or talking to people this place is a joke an I wish I never shopped here to begin with

I ordered a small but important (to me) part through their website. I received e-mail confirmation…read moreof my order and the following day e-mail confirmation that I could come in to purchase and pick up my item. My item was waiting for me. The person behind the counter was very helpful. I hadn't been to this store since it opened and I worked in the area. I took a look around and will be back in the Spring for new summer gear.

Couldn't be happier with the in-store experience getting my Cardo wireless system installed in my…read morenew helmet. After ordering online and double checking by phone re (free!) install service I was greeted by Stephanie (sp) who not only remembered my call but immediately identified the unique requirements for installation in my new Arai lid. After an assist from the equally knowledgeable Kelly (sp) and another teammate behind the scenes, my system was gtg a short time later. This is my second time buying and installing a Cardo system via Cycle Gear and I couldn't be happier with the online/in-store experience. Kudos for hiring real motorcycling enthusiasts who also excel at customer service. I'll be back!

I've bought 3 bikes from Mike at Plaistow. He's always been easy to deal with and very helpful in…read moregetting me the exact bike that I want at a great price.

I dropped my bike off here on 7/10/25 and paid $392.40 in cash for a full diagnose and to…read morereassemble unit and the work we discussed.When the bike was dropped off 8/1/25 , the bike was in the exact same condition as when I dropped it off -- wires and plugs still disconnected I'm sharing this so other riders can make informed decisions before trusting their bikes and their money here. I strongly recommend getting everything in writing and checking reviews before committing.

I Needed some tires and a belt to be ready for bike week . They went out of their way to get my…read moreharley ready on time . And what work i could do they handed me parts i asked for within two days . Ravex is my source for hd parts and service i dont have tools or the ability to do from now on. I cannot thank all of you guys in the store and shop enough. GUY T.

Good dirt bikes Over all great place…read moreEmployees are nice Dirt bikes are sturdy Great helmets and gear

I was having a problem with my bike, Todd and his employees were incredible. Todd the owner went…read moreabove and beyond for me to fix the problem. I would recommend that anyone looking for a bike or repair go to Exeter cycles, you cannot go wrong. The best bike shop I have ever been to, period.

This is a great shop, period. The customer service and expertise in the back are both outstanding…read more I recently ran across a frame issue with my bike and Exeter Cycles worked with the manufacturer to make it right. I highly recommend this shop if you are looking for a bike or need a good mechanic to wrench your bike.

Don is a cool cat and this is a cool place. Motorcycle, Dirt bike, ATV fluids and chems of every…read morekind, helmets, glasses, bandannas and great conversation. I found this place through a FB review. He has KC Glasses for $9.95! I went in on a Sunday morning at 10. He's open 7 days. They also wholesale bulk oil. Sweet place!

Went out on a Sunday looking for a new Battery and found this place open at 10:00am and full of…read morestock. helmets, bandanas,gloves,glasses, oils, bike parts and sooo much more. Don was an awesome guy (and Marine vet) and was very knowledgeable about all of his inventory. So if you need anything for your motorcycle, ATV and or Dirtbikes stop by and see Don , he'll take good care of you .

Great people really nice and humble. Got my 150cc moped taken care of. They fixed everything…read moreperfectly. Its a little pricy but great!

I e been going here for three years Harry and Adam and everyone else there are very friendly and…read morehelpful with getting parts and whatever else your looking for