Don't trust this auto shop. They don't know what they're doing. I brought my car in a very common…read moreHonda Accord for a valve cover leak repair. They said the VTEC solenoid needed to be replaced. I trusted them and let them replace it in addition to the valve cover gasket. After this my car did not run and would not idle and stalled out driving it out of the place when they said it was all set to be picked up. They spent the next two weeks trying to figure out what was wrong with it and did not correctly fix it. I ended up having to bring it to Honda directly. Honda was able to fix it in Concord in one day. All the additional diagnostic work with Brutus cost me over $800 and they still couldn't fix it, this $800 did not include the money I had to pay Honda to fix what Brutus had done. They then offered me a credit for that work. We brought my wife's Nissan versa in for something simple. We told them the AC wasn't working. It had already had a vacuum test done and been recharged with uv leak detector added and still didn't work previous to bringing to them. We also suspected it had an exhaust leak. They did another vacuum test refilled it again even though we had told them it had already been done and then they said it could not be verified whether the the AC system worked. They also said they could not fix the exhaust leak and we'd need to bring it to a different shop. They then said the charge would be $160 we picked up my wife's car and did not pay this. We had requested they call us before doing any work. They never called my wife. They sent me a text message even though it is not my car that the work was completed. They never got authorization to do the work after they inspected it. Do not trust these people do not work with them. They do not know what they're doing. Additional update. We brought my wife's car to exhaust shop to be repaired. They said the exhaust leak was not in the piping as Brutus had told us but was in the gasket and it was a simple gasket replacement and they were able to do it in under 2 hours. Once again Brutus was not able tocorrectly use the issue and it was a simple fix they could have done if they understood what they were doing.

I had my back brakes replaced at Brutus Auto in Marlborough, Mass and I'm very happy with their…read moreservice. I was actually quoted a higher price to have them replaced when I first stopped in to have them looked at, it ended up being cheaper. Cody was very pleasant. My daughter was the one that recommended me to this place as she had her vehicle, repaired there as well. Sorry I can't delete my review wrong place.

Once again Joe takes care of us like family. Brought our car to get winter tires swapped this…read moremorning and it was done before I could blink. Same day service and he also noticed the inspection sticker needed renewed, so took care of that as well. If you're from here, or not, this is the place to take your vehicles. Thanks again Joe for always being so great to us!!

Poles has been very fair with their pricing. One of the things I like most about this place aside…read morefrom the great service is the Trump sticker on the door. I like supporting good people with good values.

Great service! My car has never been so clean! Very professional, efficient and pleasant to deal…read morewith. Great value.

I had an outstanding experience with Sullivan Tire & Auto. In just one week, they serviced three of…read moreour vehicles, and every visit was handled with professionalism, courtesy, and honesty. They accurately diagnosed issues, provided clear information about an engine recall, completed needed strut repairs, and addressed a catalytic converter concern without trying to upsell unnecessary services. Their advice regarding the recall was especially helpful and gave us confidence in the best course of action. The entire team was professional, polite, knowledgeable, and genuinely focused on doing what was best for the customer. It's refreshing to find an auto service center you can truly trust. I highly recommend Sullivan Tire & Auto for their excellent service and integrity.

I was a Town Fair Tire fan for 12 years, but their service has nose-dived in recent years. Sure…read moreenough, an employee there told me that the owner had died and even admitted that others also complain about their declining service. Then I had a flat the day before Easter, but my friend still had my jack. So, I held up my tire to oncoming traffic for a good Samaritan to pull over, and he did: A guy named "Clint," who is affiliated with Sullivan Tire. His family was with him, but he still stopped to help me out. When I went to Town Fair Tire to replace my blowout, they didn't even notice I had another tire that was completely bald. You'd think that'd be in their interest and the customers' to replace a dangerously worn tire. The pressure had gone down to 17, but they just filled it with air instead, masking the symptom rather than fixing its cause. These people just don't care, and their attitude shows it. So, for that second tire, I went to Sullivan in Bedford, and what a difference! Instead of Town Fair Tire's $185 price, Sullivan charged me only $110. And their waiting room is far better than Town Fair Tire's, playing "The Matrix" on TV, offering free Keurig coffees, free wi-fi, and multiple copies of the current newspaper. Meanwhile, Town Fair still uses COVID, from five years ago, as an excuse not to bring back the coffee. Instead of being problem solvers, Town Fair Tire "yeah-buts" have only excuses. Sullivan has results. I'm so happy with Sullivan Tire, so glad I'm able to speak with my money, and so very glad to spread the word here in this review. Life just got better!

I have been taking my vehicles to Freedom Tire for many years and I must say they are one of the…read morebest in the business.....however, they recently introduced a "service fee" of 3% on all services that are paid with a credit card. They do not accept checks and most people do not carry several hundred dollars cash. They have a right to charge whatever they want and the customer has a right to find another place to do business. I'll miss their personal but I won't be singled out for using a credit card.

Been bringing my cars, SUV's, and Truck here since 2002! Super nice, honest, understanding, and…read morewilling to explain the best route to take when dealing with either time, cost, etc. and the best order of repair, due to urgency. This is something that is, unfortunately, lacking from most mechanical technicians. Plus, they have great snacks!

Great place to purchase a used car very knowledgeable. Very experience. Jim is the best…read more I recommend him to anybody honest person doesn't make you feel pressured like most dealerships. If you're looking for a used car this is the place to go. Make sure you ask for Jim ...

Great experience and a completely seamless transaction. Very understanding and very transparent…read morewith communication. Found the vehicle on Sunday, bought it days later after checking it out, and registered the same week. Don't hesitate with Valley Auto Sales!

We've been bringing our vehicles to VIP Tires & Service in Merrimack for a few years now, and what…read morekeeps us coming back isn't just the competitive pricing or the convenient hours -- it's the people, and specifically, Store Manager Alissa Johnson. Alissa is always friendly, professional, and her team makes diagnostics and vehicle maintenance so much easier. They also keep you in the loop with helpful updates every step of the way. We really value Alissa's attention to detail and how clearly she explains everything.

Ordinarily, I'd get any type of maintenance service done by the Bimmer dealership. However, I…read morewasn't really here for maintenance related reasons this time around. You see, it turns out that ol' VIP here really treats their veterans, (past and present) like the real VIPs. By granting them all free state inspections. For those who don't drive on the regular, this is kind of a huge deal. At the time of writing this review, that's 45 bucks I didn't have to spend. And while it's an ancillary amount of money, the words to properly articulate how deeply I appreciate the gesture alone haven't been invented yet. So, as others here have pointed out already, service is fast and efficient. I booked an appointment, even though I didn't have to. They looked vacant enough to take a walk-in right there and then. But all in all, the inspection took all of 10 minutes, tops. And that's it, really. Nothing complicated about it. A maintenance shop just needs to provide service quickly for a fair price, far as I'm concerned. VIP Tires & Service receives 5 socket wrenches dipped in gold plating out of 5.

Used to come to this shop numerous times and had good experiences. For the past year they've done…read moreshoddy jobs, such as welding my exhaust for hundreds in labor only to have splatter all over and improper seals, meaning I had to grind all the welds down and redo them myself to make them look even half decent. Every other job has been sub par and they falsely fail parts for inspections to get more money out of their customers. If you want something done right, on time, and for a reasonable price, don't go here.

My Left rear tire in my truck was low and I had it looking at at two other places in Milford Nh…read moreTire warehouse said it was the bead but the afternoon the tire pressure dropped again. Then I went to VIP and had some other work done they looked at the tire and said there was no hole, and filled it up . Well the tire pressure dropped and wasn't fixed. Needleless to say I was frustrated my truck felt unbalanced while I was driving it. So I pulled into my favorite gas station to get gas and and told them about my tire problem Caleb offered to fix it , and he did just that He replaced the sensor on the tire. Everyone else was looking at other things but Rt13 station In Brookline fixed the problem the had nagged me for over a month I'm sold on their service abilities and would highly recommend them !