The process of getting 4 new windows was so easy and efficient with K & J windows! Everyone I spoke…read morewith through the process was friendly and professional, especially our installer Joseff.

Extremely disappointing experience with K&J Windows. I would not recommend this company…read more Our sales representative was great, but almost everything after the sale was a completely different experience. Our Milgard windows arrived at K&J's warehouse on time, yet the owner and office continued telling us they had not arrived. I eventually confirmed through one of their installers that the windows were already there. Only after I called K&J and told them I knew they had been delivered did the story change. I was then told installation would be more than another month away. Before ordering, K&J sent out the installer the owner described as their "best installer" because our job was complicated. He inspected everything beforehand to confirm measurements, window types, and installation requirements. After our windows arrived, we learned the installers we had been working with were no longer working with K&J. We were told K&J had a major installation backlog and had hired another crew. That crew subsequently stopped working with them as well. The delays and misinformation we had been receiving suddenly made much more sense. Things became worse when I met the owner. He was extremely rude and dismissive toward my wife. While walking the project with another installer, he repeatedly interrupted everyone and told them to stop talking and listen to him because he knew what he was doing. He then announced that ALL of our windows were wrong, blamed the installers who had left, and said K&J could no longer complete our job and would have to refund us. At this point, WE HAD ALREADY WAITED OVER SIX MONTHS. With the owner standing there, I asked the installer directly if the windows were actually wrong. He disagreed with the owner and explained why they could be installed correctly. At that point, I completely lost confidence in K&J and chose to have the original installers complete the job independently--the same installers the owner and sales representative had previously praised as their best people. I also learned K&J sells the windows but uses subcontractors for installation. Anyone considering them should get clear answers IN WRITING about exactly who will install your windows and who is responsible for installation workmanship, repairs, and warranty issues. The final straw came when we picked up our windows from their warehouse. The owner, his son, and other employees were there. Their behavior toward both me and the installers was rude, confrontational, aggressive, and incredibly unprofessional. Comments made during that interaction also reinforced my belief that customers were being told their windows had not arrived when the actual problem was K&J's installation backlog. The Milgard windows themselves were never the problem. They arrived as expected, and our initial sales experience was good. The problems were K&J's communication, scheduling, management, treatment of customers and installers, and the owner's handling of our project. What was even more concerning was what happened when we started sharing our experience with friends, family, and others in our neighborhood. Multiple people told us they had the SAME OR VERY SIMILAR experiences with K&J. Some actually told us they wished they had known we were considering K&J beforehand because they would have warned us not to use them. I really wish we had talked to them first. After more than SIX MONTHS of waiting, contradictory information, multiple installation crews leaving, being told our windows weren't there when they were, and ultimately being told K&J couldn't complete the job, we had enough. I have dealt with many contractors and businesses over the years and have rarely experienced leadership and customer service this poor. Based on our experience--and after hearing remarkably similar stories from people we personally know--I would absolutely NOT use K&J Windows again or recommend them to friends, family, or neighbors.

Top notch company. Their salesman and I designed two windows…read moretogether - one large kitchen and one smaller bathroom. The kitchen was a design not done before and it turned out beautifully. We replaced two sliders with a horizontal upper fixed picture window over top 2/3 of window. On the lower 1/3 horizontal level the middle 50% was fixed with two 25% screened windows on the left and right, which slide over the fixed when open. Worked beautifully and the picture window was stunning. Excellent installation of both window. Very happy with the result. It turned out that the bathroom window was misconfigured at the factory, which was initially a disappointment, because it had been designed & ordered appropriately by the Salesman, but here's the thing. This company corrected the problem, at its own expense, and now that this window is in, it's working perfectly and the installation, as before with the kitchen window, was done professionally and expertly. The installers were great guys too. I could not have asked for more professionalism, from the initial Salesman, to Chelsea who communicated frequently with me and the higher up folks who had to approve these corrections and to the installers themselves. In every way possible this is an excellent reliable company and I highly recommend them. The initial design glitch was just that -- a glitch. But these professionals made good on their promises and maintained a great attitude with us throughout the process. Can't ask for more really. Thanks W&D Store!

Recently had 3 windows installed. Poor customer service, Called 3 times to get a answer on why my…read moretrim was installed twisted/uneven and 2 boards were split in half and pieced together. Customer service tells me every time still waiting for manager to look into it. It's been over a month and half. Now they wont even get back to me.

We love our blinds, high quality and any time we need anything (question about blinds, something…read morethat needs to be fixed, missing charger, etc.) Empire has been extremely fast handling any questions or concerns. We started doing only our downstairs blinds but since everything has been so great, we expanded and did our upstairs windows as well. Best in class blinds and service, highly recommend Empire Blinds to anyone looking for new blinds. Excellent value considering the quality of the blinds and the 5 star service provided. Very happy with the choice we made using Empire blinds and the energy savings have been great. Thank you!

Empire Blinds makes blinds to your liking. Damien was great & very professional.He installed easy…read moreblinds not complicated. Prompt, great company

Spectacular quality artistic work on fabrication of two gates. Expertly installed. Resolved the few…read moreissues to our delight. A very good price. Easy to deal with. Highly recommended.

Took some time to get done due to delays but in the end a good job. There were several material…read moredelays.

I'm happy we went with Den Defenders! Awesome experience with their quoting process with Wade,…read morescheduling with Martina, and their tech Mike who did a great job installing their product.

We are relatively new to Arizona and looked for several weeks all over before we found what we were…read morelooking for with Den Defenders. Our oversize front door makes our living area quite dark. We have been extremely pleased with Den Defenders from the start. The consultant Colton was on time, knowledgeable and helped us zone in on what we really wanted. Martina kept us up to date and is professional.Our door was custom made and installation was a week earlier than expected. The installer Mike knows his stuff and had the door expertly installed quickly. The price of the door was surprisingly reasonable and not much more than a stock door at Home Depot. We are extremely pleased and happy to recommend Den Defenders and staff. LOVE our door!!!

Replaced 4 windows on the front of my house. Process was very easy from initial consultation to…read moremeasurements to installation. Mike and Cindy were our installers and they did a great job. Desert King was not the cheapest option, but they were the most up-front, least pressure outfit to quote my project.

Great service and installers!!! Install was so smooth and a delightful experience. Love love love…read moremy new sliding door and bedroom window. Ps. Request Mike and Cindy as installers, wonderful couple.

Apodaca's gave me a quote for a dual pane window back in April 2025 of Approx $586 after coming out…read moreto take measurements. I said no thanks and continued to search for reasonable pricing. Went with someone else who did the job for $400. I received an invoice via email in June for $586, I immediately responded questioning why an invoice was sent and informing no job had been completed. 8 MONTHS later (today) December 2nd, 2025, someone called me attempting to collect payment. Quite suspicious. ***BEWARE***

I called Apodacas as soon as my bedroom window broke and they immediately gave me an estimate and…read morehad somebody out here within a few hours and fixed it. Everybody I talked to was very helpful and friendly. Gabriel did a great job. I appreciate how quickly they were able to do everything and for affordable pricing.

Iron Doors Arizona have the best selection of doors and the quality is excellent. The best aspect…read moreof this business is the people that work there from sales to the stellar installers. They are very supportive and appreciate the support they have from the owner of this business. They only hire the best and we greatly benefited with our iron door.

We ordered our iron door with John. I found him to be an exceptional person & he made the decision…read moreto buy a door with Iron Doors Arizona easy. Our door was installed yesterday. We love the upgrade of the door to our home. The installers Jesus Acosta & Victor Peña were very conscientious, professional, and nice people. We are happy with our decision to go with this company for our new door.

I had Michael out to replace the wheels on my back patio sliding glass door and to replace a window…read morepane that had cracked glass. I can open my slider now with a finger instead of having to pull on it with both hands to get it to open. It slides so easy. I was extremely pleased with the service and punctuality. They offer an excellent service at a very fair price. I would highly recommend Michael and Sliding Glass Guru to my family, friends and real estate clients.

Michael showed up on time, identified the problem immediately and had the parts on his truck. Our…read morewindow and a door were fixed in no time and everything works like new. Definitely will use their service again.

5++++ stars. I've been wanting to get a door in my garage to my side yard, where there wasn't one,…read morefor almost 6 years, since moved in. Finally got it done. I had several estimates but Krasiva, although not the lowest Jeff presented as the most trustworthy company. I reviewed Jeff earlier in year and came right back to him when ready to get project done. He came back out and we got paperwork done. Dustin came out and measured. They were both very informative about the whole project and estimate of when job would be done. I learned about door frames and stuff I don't remember now, but they do the job to insure its sound construction. Communication was great. Yelonda in office called or emailed to keep me updated, give me information and answer my questions. Never did I have to reach out more than once to get an answer. That says a lot about a company and how they treat their customers. I felt valued and respected. I also think the company owner and management has to be treating these folks well which trickles down to customers. It finally came to day for installation, Thursday July 23rd. Dustin and I believe it was Glennis arrived a little early ready to work. The electrician came shortly after and installed light fixture I purchased. Then door install began. Not sure how they worked the long hours they did with it something like 110 out, but they got things done. Dustin came back next day for several hours to finish up, it was only to be 116 that day. I'd also purchased a keyless entry deadbolt that he put in. They got everything accomplished and it looked great. Everything was cleaned up and my door was now there. Monday Spencer came and painted. I purchased the type of paint recommended for door and had it match my exterior. (I'm in a HOA community. Door is behind gate and barely can see top and light fixture from street, but I followed HOA guidelines). Just had whole door and frame done in same color. If you prefer different trim color you just get different color, but I'm fine with it all matching rest of house. Inside it "pops" on white wall. Spencer did a great job and door looks flawless. If you need a door installed call these folks. Any extra money you may spend will be well worth it. Knowing they followed city codes and building codes, did the necessary work to insure the job was done right. They even checked with my HOA if needed approval, which I did have to have. They did what was needed to make things strong and secure with no corner cutting. I think the door will last for many years to come. Couple other companies were kind of wishy washy on if need to follow all codes, and need of HOA approval, and it made me feel uncomfortable. I wanted to be sure nothing would come up down the road that some part of job wasn't right or maybe a hazard. Overall a great experience. These folks were always polite, respectful and friendly. Had a few nice conversations with Dustin and Spencer. Close to my generation. Oh, they had terrific music playing too, tunes I remember. Again call Krasiva if you need doors or windows. Jeff had told me Krasiva means Beautiful in Russian. And my door is definitely Krasiva.

Very responsive with excellent products and service. Owner operator who really cares about his…read morequality, service level and customers.