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    Apodaca's Glass & Door

    4.3 (58 reviews)
    Closed • 7:00 am - 7:00 pm

    Get pricing & availability

    Response time

    2 days

    Response rate

    100%

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    Glazing broken

    10/28/22 Apodaca's glass gave me a quote for a window repair. They charged me a deposit of 50% to set the appointment. On 11/17/22 they came out and "completed" the work... turns out they had given me an incomplete quote for the window. The tech they sent out didn't have the common sense to bring it up and instead installed brand new glass on a broken frame. They called me the next day to ask for the rest of the payment and I explained that the work they did was not acceptable and they assured me they'd send someone out to quote me for the complete repair. We set an appointment for a few days later. To no one's surprise, the tech did not show up to quote me. I decided it wasn't worth my time and left it at that. MONTHS later, some dude calls me trying to collect the other half of the payment. I explain to him the whole situation, and he apologized and said they would have someone out to complete the quote this time, we set an appointment, and someone actually came out, but their terrible service doesn't stop there. For the next few weeks, I had people from Apodacas calling me, asking me when I would like to schedule the appointment. I told every single person that called me that I never received a quote. Every single person I spoke to confirmed my email and phone number and then told me they would get it sent out. The last person I spoke to was a lady a few weeks ago asking me the same exact thing. I once again reiterated that nobody has sent me a quote and explained to her the situation. she apologized and said that she was going to reach out to management and see if they could cover the work because of the inconvenience. As I mentioned before this was weeks ago. I have had no email or phone communication and at this point, I never want to hear from them again. I am only here to warn people not to waste their time and money on this company.

    Glass

    Loved that they replaced my glass door fast. Out of lot of places that I called they were the only ones to be able to come out for measurements very next day and replaced my glass within the 4th day. Most places take a few days just to show up for measurement, then few more days to order the glass and then they schedule you for replacement. Plus, they did a great job of replacing the glass. Clean and knowledgeable. The only thing I was not happy about is that they are not really good at communicating when they are going to show up for the work. I had to call them several times just to get a confirmation time and day.

    Great company to do business with! They installed two frosted side lights for privacy that replaced the original clear ones. They measured, we picked a style of frosted glass. A week later they installed them. Took about 40 mins to remove the old glass and install the new ones. They were able to remove the old glass and install the new glass right into the original frames so there was no surrounding damage. YES! Not a scratch on anything, including the frames. No need to paint, etc. They always came on time, were respectful, and called ahead to say they were on the way. Best of all, they were lower priced than two other glass companies. Great quality too. The glass looks superb!

    New door handle

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    10 months ago

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    4 years ago

    They were super professional. We got a new window in 4 days after it was measured. We would definitely use them again

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    6 years ago

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    5 years ago

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    4 years ago

    We had a stubborn problem with our window, but these guys were able to find us a solution at an affordable price.

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    3 years ago

    Start to finish the communication and service was great. Would definitely recommend them to anyone.

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    3 years ago

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    5 years ago

    They replaced a broken bathroom mirror quickly. Reasonable price and excellent customer service. No excuses, no up charges.

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    5 years ago

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    6 years ago

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    6 years ago

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    6 years ago

    Great communication. Great work! My window frame was fixed quickly. I'm very happy!

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    6 years ago

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    7 years ago

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    5 years ago

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    10 years ago

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    4 years ago

    Fast service and good installation ! Good pricing! Cleaned up and were courteous !

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    4 years ago

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    6 years ago

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    6 years ago

    Thank you again for helping out girl scout troop 3421. You guys rock. This was a key part of the girls' silver award.

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    8 years ago

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    6 years ago

    Business owner information

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    Oscar A.

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    8 years ago

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    Page 1 of 2

    Ask the Community - Apodaca's Glass & Door

    Bedroom patio access man door is leaking and needs repair? I also have a bedroom window that seems to be leaking

    We can give you a free appointment, so we can come by and take a look at your bedroom, Window and patio. Please Thank You.

    View All 3 Questions

    Review Highlights - Apodaca's Glass & Door

    “just like when I used them the last time, despite a measurement situation, Oscar at Apodaca strives to be the best.”

    Mentioned in 5 reviews

    Read more highlights

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    K & J Windows - Patio door

    K & J Windows

    (217 reviews)

    The process of getting 4 new windows was so easy and efficient with K & J windows! Everyone I spoke…read morewith through the process was friendly and professional, especially our installer Joseff.

    Extremely disappointing experience with K&J Windows. I would not recommend this company…read more Our sales representative was great, but almost everything after the sale was a completely different experience. Our Milgard windows arrived at K&J's warehouse on time, yet the owner and office continued telling us they had not arrived. I eventually confirmed through one of their installers that the windows were already there. Only after I called K&J and told them I knew they had been delivered did the story change. I was then told installation would be more than another month away. Before ordering, K&J sent out the installer the owner described as their "best installer" because our job was complicated. He inspected everything beforehand to confirm measurements, window types, and installation requirements. After our windows arrived, we learned the installers we had been working with were no longer working with K&J. We were told K&J had a major installation backlog and had hired another crew. That crew subsequently stopped working with them as well. The delays and misinformation we had been receiving suddenly made much more sense. Things became worse when I met the owner. He was extremely rude and dismissive toward my wife. While walking the project with another installer, he repeatedly interrupted everyone and told them to stop talking and listen to him because he knew what he was doing. He then announced that ALL of our windows were wrong, blamed the installers who had left, and said K&J could no longer complete our job and would have to refund us. At this point, WE HAD ALREADY WAITED OVER SIX MONTHS. With the owner standing there, I asked the installer directly if the windows were actually wrong. He disagreed with the owner and explained why they could be installed correctly. At that point, I completely lost confidence in K&J and chose to have the original installers complete the job independently--the same installers the owner and sales representative had previously praised as their best people. I also learned K&J sells the windows but uses subcontractors for installation. Anyone considering them should get clear answers IN WRITING about exactly who will install your windows and who is responsible for installation workmanship, repairs, and warranty issues. The final straw came when we picked up our windows from their warehouse. The owner, his son, and other employees were there. Their behavior toward both me and the installers was rude, confrontational, aggressive, and incredibly unprofessional. Comments made during that interaction also reinforced my belief that customers were being told their windows had not arrived when the actual problem was K&J's installation backlog. The Milgard windows themselves were never the problem. They arrived as expected, and our initial sales experience was good. The problems were K&J's communication, scheduling, management, treatment of customers and installers, and the owner's handling of our project. What was even more concerning was what happened when we started sharing our experience with friends, family, and others in our neighborhood. Multiple people told us they had the SAME OR VERY SIMILAR experiences with K&J. Some actually told us they wished they had known we were considering K&J beforehand because they would have warned us not to use them. I really wish we had talked to them first. After more than SIX MONTHS of waiting, contradictory information, multiple installation crews leaving, being told our windows weren't there when they were, and ultimately being told K&J couldn't complete the job, we had enough. I have dealt with many contractors and businesses over the years and have rarely experienced leadership and customer service this poor. Based on our experience--and after hearing remarkably similar stories from people we personally know--I would absolutely NOT use K&J Windows again or recommend them to friends, family, or neighbors.

    Apodaca's Glass & Door - windowsinstallation - Updated September 2026

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