Haven't had work done but I want to review and praise the rep. Jeff came out and was totally professional and polite. He measured, looked around and let me know what would be needed. Left me with a written quote on a business form. Called me the following week to follow up. I told him I wasn't decided yet and I'd call by expiration of quote. When I called him I had to tell him unfortunately I can't do the project right yet, hopefully after taxes. But I'll definitely call Jeff at Krasiva back when I can. He was understanding. I need to add this, because it tells how professional Jeff was by comparing with two others. I had two other companies come to give estimates. One guy it took a week to get me estimate, other I had to email and ask, but he hadn't completed. I replied to both to ask a question. Neither ever got back to me. From first part of December to now. I deleted their info. Jeff had left me with quote, called to follow up and I appreciate his time and his professionalism. Jeff explained how construction would be done. That project would need permits from city. I'd need to put a light fixture outside the door and have pavers or other solid surface outside door to step onto. He didn't waver on need for permits from city and the light. He said it's their business to do things right. I got a confident feeling they wouldn't cut corners. The other two guys, oh you don't need permit or light. Although Krasiva would be a little higher than I'd expected to spend I'd rather go with an up and up company that follows the rules than with one where reps say oh don't need and then also don't communicate. Jeff told me Krasiva means Beautiful in Russian. (Which seems meant to be since I have Russian in laws) He and the company are beautiful. When I get my door installed I'll follow up with review on work. I'm sure it will be beautiful too. read more

Very responsive with excellent products and service. Owner operator who really cares about his quality, service level and customers.

I did not have a job done nor did I even get an in home sales rep to come out. They called to schedule, and the minute I mentioned that I would be the only person meeting with the salesperson/estimator, that my wife would have nothing to do with this part and that she doesn't care to be involved in this part. They said sorry, we can't meet with you and ended the call. I've NEVER had a refusal to estimate ANYTHING from ANY company based on that both persons can't be there. Reading the 1 star reviews, confirms that this company must really need to play off of couples to get sales, or high pressure sales is part of their process. It instantly screamed of "don't do business with these people" . My wife was shocked and bothered that they ended the conversation bc she didn't want to be a part of it. They can reply with their spin but I've never had a company NOT meet bc only 1 person is taking the meeting. read more

Absolute best experience replacing my front door. I was extremely hesitant as I've had more than my fair share of awful contractor experiences over the last few years. I had several quotes completed and didn't really care for any of them. Then Kasiva popped up in my NextDoor app. and I submitted my info for a consultation. I was immediately contacted by Dana, who was so warm and welcoming. Next, Tim came to my home the following week and I really appreciated his non high pressure sales tactic. Of the three other quotes I had received, his was the best and most transparent. Installation and staining was with Spencer and it truly was a dream. The whole installation process was seamless. His level of expertise and eye for detail are genuinely amazing. I have another project coming up and I look forward to working with Tim and Spencer again in the future. read more

We had been considering replacing the back windows and doors ever since we moved into our house back in 2018 but the timing and finances never seemed to align. Earlier this year, a polite young man from Krasiva showed up at our door passing out info in our neighborhood. It was a no pressure situation and I called to schedule a consult when I was ready a few days later. Their sales rep Tim came out a few days later and spent a good amount of time with my husband and I, showing us the quality (first and foremost), efficiency and the aesthetics of their products. Tim was very personable and pleasure to work with. After we decided to buy, another man came out to do exact measurements for two standard windows, one large window and our French doors. The lead time to get them in was long but that's an industry standard these days. Once they got our windows and door in, they installed them within the week. We were blessed with a larger crew than normal because of how the schedule worked. They were able to finish everything that day! Their installers were polite, respectful and cognizant of our little ones, who were home on summer break. Our family is very happy with the results! I can't wait to open all the windows in the fall to let the cool air without the bugs while my kids play outside. The west side of our house is noticeably cooler and has been more enjoyable to use this summer. We used to be able to feel sun's heat beaming in from our window onto our floor and that is no more since getting our new windows from Krasiva. Overall it was a great experience from start to finish! One more thing to note that was interesting and unique. Usually when you work with other companies you get bombarded with texts, emails and over communication. With Krasiva, it was just enough intentional communication to get the job done. It almost felt odd because of how society is now but it was honestly refreshing! read more

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We had our front door replaced. The installers were extremely diligent and the entire process was excellent. We barely knew they were there. The painter, Spencer Rexall, was fantastic. He displayed excellent workmanship and was very pleasant. Our new blue door is stunning. We would definitely recommend this company. read more

We have used Krasiva twice and the product is great along with the customer service and communication. Both times we have purchased windows through them, the windows have come earlier than quoted and installation was scheduled very quickly. Our salesman was nice, respectful and not your "sleazy type" like I've seen with other window salespeople. We will continue to buy our windows and doors from Krasiva. read more

From the lady that made the appt, to Brad that came out to give me the quote, and the crew that installed 16 windows in 2.5 days ALL of you did an amazing job. The windows are extremely efficient and you will tell the difference in temperature inside your home immediately. My electric bill went from $330 per month to the bill 1 month after to $163 from APS. read more

On a scale of 1 to 10, this company is an 11. I'm a single female who has learned that not all companies treat everyone fairly. This company was terrific. Not once did anyone talk down to me or try to screw me over. Perry the sales person was so graceous and explained every detail answering all my questions. He understood thia was a big investment for me to spend this kind of money. The installers were detailed oriented plus they cleaned up after themselves. Honestly, I didn't realize what a difference good quality windows would make in lower air conditioning bills AND the quiet! I no longer hear my neighbor's dog barking at 5am when they let him out. Don't wait to hire Krasiva and get your windows replaced, you won't regret it! read more

Had our front door replaced with a custom made one. The quality and craftsmanship is outstanding. The team at Krasiva was amazing. They clearly communicated each step with us, the teams involved with the work were always friendly and professional. They really went out of their way to make sure we were happy with the work being done. It completely changed the look of our home. I can't recommend Krasiva enough. read more

Krasiva Windows and Doors - The new door. - Windows Installation Near Me - Phoenix, Arizona

I recently had Krasiva replace the side door on my garage because mine was leaking. I had previously left a review about an aspect of the door that I wasn't happy with but after an explanation by Krasiva that was satisfactory, I am updating my review to say we are happy with the door. We especially like the quality frame which won't develop the same problems we had with the builder grade door. I would recommend Krasiva to others seeking a quality door. read more

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As of now... the windows and patio door that we had installed seem to be working great and a well made product. The difference in temperature inside our home is drastically different than our previous windows. I plan on coming back to update this feedback session when the temperatures go beyond the 100 degree mark. read more

EDIT: How very sad that this business decides to argue with people online instead of provide good customer service. Yes, I had a problem with my ceilings. Yes, I did start a new job. Those are not reasons why I did not go with your company, but they were reasons my door project was delayed. Which I told your representative the last time we spoke. I'm not sure how that somehow makes it ok to call me over and over every day for a week less than a month later, which I am now assuming was done spitefully. You guys must have a lot of time on your hands. I uploaded screenshots of every call to this post, although they seem to be out of order. But it's very visible that you harassed me, apparently because I postponed my project or because I may have used someone else. At no point did I ASK anyone to call me in this manner. read more

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We were in need of replacing our old inswing patio door and decided that a sliding door would be the best option. Called to set up a few estimates and Krasiva was on the list. Right from the start Krasiva Windows and Doors was friendly and professional. Perry came out to give us an estimate and was a rock star salesman. no pushy gimmicks, just perfect communication and understanding. After comparing quotes, it was a no brainer that Krasiva Windows and Doors was the way to go. as soon as the door was made and arrived in inventory Derrick called us up to set up an appointment. the install crew showed up on time and was equally as professional and focused. only took about 6-7 hours to complete the job and it looks great! i can't say enough about this company. Thanks Krasiva Windows and Doors! if i decide to upgrade my windows, i know who to call! read more

Krasiva Windows and Doors, The GREATEST window and doors company available ! Their team is the most knowledgeable and honest anywhere. Our home windows were replaced due to high electrical bills, outside noise and wall insulation. The EXTREME experience and teamwork cannot be measured, along with the TOTAL QUALITY OF THEIR PRODUCTS. The cost is outstanding for the precise measurements and quality ! Our family will always give the greatest thanks and reference for Krasiva Windows and Doors. read more

We had 5 windows replaced and Krasiva was very considerate of our family and our time during our renovation. Windows were ready almost 2 months ahead of schedule, installation only took 1 day. Fast, friendl, family oriented and professional, would definitely recommend. read more

This has taken me a little while to get to writing, but I just wanted to share my happiness with my new doors while I still had the chance. About a month ago I had four new doors installed after Krasiva's wonderful job with my windows. Yet again, the service and quality of the work was amazing. It's such a relief to be able to open, close, and lock all my problem doors now, because with the winter getting colder and colder I'd be spending a small fortune by now trying to heat my house with the old doors. Thank you so much Krasiva! read more

Watch out! High pressure sales! Got an estimate scheduled. Instead it turned into an hour and a half sales pitch. He didn't measure anything and just said everything was standard sized and came back with a really high price (which in his favor he did say he was going to charge double then any other Joe Shmoe) then said he could make a deal etc, etc. and then said we had to decide right then and there on going with this company. After an hour and a half of non stop talking, most of which, I didn't give a crap about because I was concerned with how much everything was going to be. THE BIGGEST WASTE OF MY TIME EVER. When calling and looking for an estimate it means just that. I'm shopping around not looking to be swindled into some "deal" by some dude sitting inside my house at my kitchen table. I refuse to do business with any company that makes their sales team pressure people into a sale that they're not even sure they can afford and then offering financing on top of it to make it seem affordable. You may have decent reviews from everyone else you pressured into buying from you but that still doesn't make the way you practice business, right. read more

The window quality is very good. When you drive by they look really nice. It does take like 16 weeks for them to get the windows made and installed. That was a long time however we are very happy with them. They were very professional and cleaned up when they were done. Thank you Krasiva Windows read more

Krasiva Windows and Doors just completed a job at my second story townhome. We had a sliding glass door replaced and 2 large windows. Derrick at Krasiva was extremely friendly and helpful. He always had the time to go over things and explain everything in detail. Tyrone, who led the installation crew, was extremely professional. The crew did amazing work. I am already noticing a drastic difference in the amount of time that my air conditioner is running and the noise level from the outside coming in. I highly recommend this company if you are looking for a great product installed by a professional company. read more

Right on the price and a month earlier than scheduled. Installers did a wonderful job bedrooms are way cooler than with original windows. I've highly recommend Krasiva Windows for window upgrades!!! read more

Krasiva was a bit higher for an estimate than one I currently obtained, but they responded immediately via Yelp and scheduled the estimate right away. I was given a time and they showed up on time. They were very candid and let me know up front their estimate would be a little higher than the one I currently obtained from another local business. Despite them not being able to assist me, they were forthright and professional about the project I wanted done. read more

I've used Krasiva twice to install two large sliding glass doors. They're prices area very competitive & the quality of product and work is phenomenal. The construction personnel are well versed in customer service, knowledgeable and courteous. I will continue to recommend Krasiva as the go to company for door and/or window installations. read more

Krasiva did a beautiful job for us: we needed to replace a double front entry door, 3 French patio doors and windows in 3 bedrooms (hung and sliding styles). First: we were looking specifically for Weathershield doors and windows, and Krasiva is the only company in the valley that installs these! After initial consults with the usual big name windows and doors companies, I discovered WeatherShield in a friend's home and decided these were what I was looking for. The Owner: Greg Strickland is fantastic. Always able to answer questions, even about minutiae. Responds quickly to voicemail or email. Really believes in quality craftsmanship. Diligent in delivering a final product that satisfies the customer. Fair, HONEST, and conscientious businessman. Consultation went well--2 meetings to discuss exactly what we wanted. Apparently the specific French patio doors with side vents we had were not standard, so Krasiva (with Weathershield, the company that makes the patio doors) custom designed the doors and added casement windows on the sides so we could still have the ventilation we were used to, while retaining the door style we wanted. They were very detailed when it came to measurements. Each of our patio doors, though identical in appearance, were actually all different in dimensions because of the openings! (Our house was built in 1953 with several additions in the 90's.) Cost: for an order that included 3 custom-built French patio doors with side casement windows, the total STILL came in several thousand dollars LESS than the big name competitors from whom we regularly receive ads in our mailbox! (I had gotten quotes on 2 separate occasions from 2 of these companies and the numbers just don't compare.) Timing: we finalized the order in late November and installation occurred in early February. Considering all the normal production delays expected during the holidays, we thought the timing was fairly quick! We can already tell the difference between our new doors/windows and old ones (which are only 6 years old, but do NOT have the ability to repel heat/cold and block 95-97% of UV from entering the house, like our new ones do). One whole side of the house is cooler than the other, as the temps outside have been rising. SO happy we got these installed before summer arrives! May now need to look into replacing the others...to maximize energy effiency! Greg had told me that I'd probably feel that way once our new doors and windows went in! So happy to have found a local company to help with this large project!! read more

This is one of the worst business practices. I used home advisor to get my windows replaced. When they found I am deployed overseas and I will be on video call ,the caller immediately refused to provide service since it's only wife physically at home. Shame on your businesses, it too obvious you are depending on pressure on good quality work that's why you refused to send anyone or do business with me. read more

When I scheduled the appointment, I was told that both my husband and I need to be at home which is fine because I work from home anyways. Made our appointment at 11am on a Friday and the guy shows up 10 mins early. I'm in a meeting but I can hear him. I figured I should be done by 11. I come out and my husband told me that the guy left because I wasn't available. Are you kidding me? He couldn't wait 10 mins to do it at the time he was suppose to do it at? I was literally just at my desk taking a call. My husband said the rep looked like he didn't want to be there anyways. Fine. Guess we'll just go with another company. We also later realized that another rep from the same company showed up at our door on Christmas eve trying to sell windows and tried to look around our house which made us feel uncomfortable. Who does that on Christmas eve anyways. If I had known it was this company, I wouldn't have scheduled in the first place. read more

Absolutely the best installers on the planet. Our new windows are fabulous. We didn't really realize what a difference a good window would be. We have been in our house for 30 years and the windows were very basic. Our living room would become a furnace in the summer and even the AC couldn't make it habitable until evening. OMG-what a total difference it is now. My hubby is a skeptic and didn't think it would make too much of a difference. On day 1, he was sold. Could not believe the temperature change in just the first few hours. And I have to talk about the installers again, they were the VERY best we have ever encountered in our lives. Personable, punctual, and fantastic. I can't say enough good things about these guys. Love this company for the windows and for hiring professional installers. THANK YOU! !!!!!!!!!! read more

A huge shutout to Krasiva Windows and doors! This company has been excellent to work with! From their sales person to their installers (and people in between)! Every one of them were awesome! They use high quality products that fit our needs and offer competitive pricing! They completed our window installation today and the difference their windows make is already noticeable just a few hours later! We have already decided that we will be going to them for new doors as soon as we're ready! read more

Waited 5 months for new patio door for my Phoenix home. First four months after Perry telling me it would be 10-12 weeks. No real explanation. After four months, installers arrived only to determine after half an hour that the wrong frame had been sent. Yes, Derrick said manufacturer issue, but I had to wait another month for a frame from California. Joe and Chris did a great installation job - put a barrier to keep dust out of house and cleaned up pretty well. I do love the door. Was a little disappointed in lack of finish work. They did install new trim work on interior, but did not fill nail holes or caulk around the outside of the trim. Apparently, the only had black caulk to match door. Also, they cut my tile rather badly in a couple of places, but used my grout to cover the issue. Only 4 stars because 5 months is too long to wait for a door from California, charge extra to use credit cards, completion work not up to my expectations, and paperwork using actual carbon (like from the 1970's). You guys need to move into the 21st century. Last company I worked with used email for estimates and ongoing communications, used tablets to sign off on installation and accepted credit card payments. Installers should not be collecting paper checks and getting blue/black fingers from carbon paper. read more

Perry was an amazing educator. He went above and beyond to demonstrate the ins and outs of doors and windows and provided more info that I ever realized could be possible with this line of work. Their quality and craftsmanship is unmatched. Highly Recommend! read more

From start to finish, the Krasiva team has been amazing! We ordered a new front and back door from them and are in love with the products! Also, their service has been so great! From the consultation, measurements, install, and even an extra visit to put the correct color door handle on, they've been hands down great to work with! Our house is now energy efficient and the work is very professional. Highly recommended! read more

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Very professional. They made sure the job was done correctly. Best service I have had with any trades on my home. Highly recommend.

Krasiva Windows did a great job on replacing our front and side windows. Our house was built in 1985 and still had the original single-pane windows. Someone from Krasiva came to our door, introduced himself, and left a flyer last fall. They followed up via phone to set an appointment for the "pitch." The "pitch" from Gary went well, we learned a lot, and we scheduled our window replacement. Someone else came to take final measurements and then we waited 6 weeks for the windows to be made. Everyone we dealt with at the company was professional and friendly. As soon as they were ready - right after Christmas - they called and scheduled the team to do the work. A team of three came over in the morning and they were done by early afternoon. They were professional and worked fast - we barely knew they were there. Clean-up was a breeze. And Gary came by in the morning and brought our dog a toy which was a great customer service touch! The only thing that keeps this from a five-star review is that one of the window parts had a problem with the coating from the factory. The foreman noticed the problem and filled out the warranty information. Another six weeks later, that one portion was ready and it took less than an hour to pop out the problem pane and drop in the new one. The warranty process was easy, so the review only loses a star because we had to wait longer for the project to be complete. Our house gets more light, less heat and less outside sound -- our dog was happy that New Year's fireworks were muffled. The only thing I wish is that we had our bedroom windows done too! read more

We love our new Krasiva windows and doors. Our experience was amazing from the time Perry guided us through the products to the installers Richard and Raul. Derrick kept us up to date on the status of the project and Joe did the final inspection. The windows are as advertised, great quality from a professional company. Bev and Russ McKillip read more

Our neighbors and friends recommended Krasiva windows and doors. We are so glad we chose this company! We Just had a few windows replaced by Krasiva windows and doors in May 2022. Incredible job from start to finish. Perry was great and helped us pick the right windows/door, Derrick was so nice and the install team Tyrone and Anthony were extremely professional and finished the job perfectly and in one day. Thank you Krasiva windows. We will be ordering more! read more

Our new windows are the BEST. We already have noticed inside is quieter and cooler to touch. No more sun screens and has changed the way our home looks from the curb. All of Krasiva Windows staff have been very pleasant and accommodating to deal with. Our install went well even with the rain we received on our scheduled days. If you are shopping for replacement windows, I would definitely recommend this company! read more

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Only reason they get a 4 star is because they cant service me. The timely response and communication was on point. I can tell this is a good company to put your project in the hands of. read more

A bit late but I just wanted to share my great experience with Krasiva. Over a year ago, We had a huge single pane glass sliding door in our great room which we wanted to replace. They were going door to door in our neighborhood spreading the word about their wonderful products. Since We were in the market for a new door anyway, we scheduled a consult for someone to come out and give us a quote. The man we met with was so friendly and knowledgeable about the product and needless to say, we were very impressed with the presentation and the amazing price that was quoted so we jumped on it. The process was quick and easy, the installers were very thorough, quiet, and clean with their work and it didn't take very long at all! Not to mention the incredible quality of the door and glass. I have more windows in the future I need replaced and I will be using them again for sure! read more

I should have posted this review nearly a month ago as it is well deserved, but forgive me, I've been busy. I'll begin by describing the windows. To be brief, they are fantastic. This house is an older house in Central Phoenix that was built in 1959. The windows were those old timey steel casement crank out style windows. I didn't realize how bad those windows were until the new windows were installed. There used to be areas inside the house that were not functional or usable during the summer months because it was just too hot to be near one of these windows. When the sun came up, it was time to get up and out of bed because my bedroom heated up so rapidly it was impossible to be there. These windows have changed all of that. I won't pretend to understand what magic is happening with these windows, but it is a fact that the light comes through but the heat does not. This house is now a very different environment. There is an outside space, and an inside space, and these windows are the barrier between those two spaces. As for the crew that showed up to install the windows, it would be impossible to ask for a better experience. There have been many projects at this house in the last few months and this window replacement project was the absolute best experience. These guys clearly knew what they were doing, and they did it quickly, efficiently and with a great deal of skill. It was a pleasure to have them here in my home, they were respectful and careful with my property, and we actually had fun. You really can't ask for more than that in a home renovation project. Full disclosure, I was considering purchasing some standard Home Depot windows and hiring a contractor to install them. Greg somehow convinced me that was not the way to go. I was skeptical at first, but now that it is all said and done, he was correct. I am very happy and grateful that I invested in these windows. It ain't cheap, but it is worth it. If Greg shows up at your house with his frames, panes, torches, and heat lamps to demonstrate his windows, stick with it to the end. It will be boring, unless you're a science geek, but in the end it gets interesting. read more

I've used Krasiva now and highly recommend this company. It was a great experience from beginning to end. The salesman is very friendly and informative. I was notified ahead of schedule that my windows were in and the installers did a great job and were very professional. Mary Ann G read more