Looking to buy a new treadmill. We were not greeted or acknowledged when we entered the store,…read morebasically ignored until the sales guy finished up with previous customers who didn't buy anything. We were polite and didn't want to use the equipment until he showed us the features. When he did finally come over to talk with us he copped a snotty attitude and said "you waited long enough why didn't you try it out?" So that told me he noticed us but neglected us! He talked with us for about 5 minutes and then turned and started helping another couple! What the heck? He was a major turn off. We left and I told my husband we are NEVER going to go back into that store again! Terrible, terrible customer service! By the way we bought a $3000.00 treadmill with another store. His loss.

Avoid these guys like the plague…read more A few years ago we were looking to buy a treadmill for a heavy guy. We spent well over $3000 on the treadmill, and we also bought the extra warranty through their shop. After spending $80 on delivery, it wasn't long until the motor nearly caught fire. Clearly the machine was defective in its design, so we sent it back to 2nd Wind at another cost of $80. We had only had the machine a few months, and it was still under factory warranty. 2nd Wind refused to give us either store credit or to return our money for the cost of this defective machine. Some district manager offered us $500. Six years later, we have no machine and we're out the money we spent on a defective machine. 2nd Wind did not stand by its own warranty nor did they guarantee their product. Buyer beware.

Alex and his colleague did an amazing job disassembling, reassembling and moving our Octane…read moreelliptical and treadmill from the garage from our recent move into the basement and even serviced both machines. No dings, and they are still in good working condition! Overall they handled the job very professionally and courteously.

When company that delivered our new elliptical did a less than stellar job of assembling our new…read morepurchase, we called Alex from Fit Tech, who saved the day. He did a fantastic job servicing our elliptical and made sure we were pleased with how it was operating. We especially appreciated his willingness to make a service call on a Saturday afternoon.

Terrible staff. Acted bothered, agitated and annoyed when my child had a question. Made me want to…read morecringe and jump out of my skin. I think the guy was more of ginger/strawberry blonde. Just ridiculous behavior from an adult. Please train your staff on common social etiquette.

They mostly sell used equipment but they do also stock some new stuff. Just like a thrift store,…read moreyou're at the mercy of what people are selling. It took me 2 or 3 full winters but I lucked out and came across a pair of skate skis that were the right size and reasonably priced. If you want to try out a new activity but don't want to pay full price for equipment, start checking inventory a few months before the season starts for the best chance at a good selection. Selection tends to be pretty good early on for the popular sports.

I was searching online for a heavy duty rollator. The popular brand had poor reviews so I kept…read morelooking and found the Ascent xr on the Cura 360 website. The specs were impressive, but I had questions and it was late on a Friday evening. I called a spoke to a real person who obviously knew their products! The price was right, and I had the device within 3 days! The product itself is awesome. Very well built, comfortable, easy to use. When I had a small issue, they bent over backwards to see that I was back up and running before our holiday weekend gathering. (just 2 days from request to delivery!) They are great on chat, email and even returning phone calls. You rarely find this level of service anywhere. Happy to rate them 5 stars!

From the owner: Cura360 is a destination created for “improving access and affordability” of Health and wellness…read moreproducts and services. We are obsessed to deliver and ensure "affordable access to health and wellness Products". We pride ourselves to ensure you get best service at the best prices. We think forward by working efficiently and give back the savings to you. We believe you deserve best care when it comes to accessing health and wellness and together, we believe we will make the world a better place...

Will NEVER, EVER attempt to do business with this store again. If you think this store holds your…read moreorder(s) as their top priority, you're wrong. Bob is not a man of integrity. He is dishonest, deceitful, and disrespectful. In fact, after doing some internal investigating ourselves, we learned our orders were never placed, (even though Bob assures you they are) and when we confronted him, he neglected to right his wrong and instead, told us he was just going to "cancel" our order. What order, Bob? The one you took on the post-it note that you lost? Classy, and oh so professional. Oh, and when Bob tells you it'll be a "6 week wait" what he should really say is that he doesn't know. Because, we are going on 3 months now. My advise, just google your own products and find out what other stores order from the manufacturer. Body Dynamics has absolutely ZERO respect for the customer.

From the owner: Body Dynamics Fitness Equipment provides cardio equipment, strength equipment, and exercise…read moreequipment maintenance services in Loves Park, IL.