Given the many favorable YELP reviews I called Bill's Pest Termite Control. Fellow named Jeremy came out on October 8th and assessed the situation. At that time he explained that the service technician would drill treatment holes around the outside of the foundation and, inside, use the base of interior walls to shoot treatment into them. Bill's then scheduled me for service on 23 October. The day before they texted me and gave me an arrival window between 12:30 and 1PM. The service tech did not arrive until 2:30 and, despite my inquiries, no one could explain the delay, nor even apologized for the delays. The service tech, John, was courteous enough. He said no treatment inside the house was necessary and he would just drill holes around the outside foundation. After that was accomplished he began trying to inject termite solution, but couldn't since his truck pumping equipment was not working. He then told me he would be busy for the next two days but would come around on Saturday to inject the treatment. On Friday the business office called and said John would be there on Saturday but might be as late as 2PM. I waited and waited Saturday afternoon for someone to show up. Finally, about 4PM, John called and said he was on his way. He showed up at 4:30, with about an hour of daylight left. When I asked John how he could possibly get the job done before dark. John said his son was helping him.(It was not made clear to me if John's son was a paid, trained employee of the company). Though I did not witness the treatment process on the east side of my house I did come out and watch as John's son was having difficulty getting the treatment injected into the drill holes. (liquid blowback). Then, as John's son tested the pumping wand on solid concrete I noted the solution was not coming out. As I saw this I told John I wasn't getting any warm fuzzies over the pumping process. I then gave up monitoring the situation....kind of like not wanting to watch a train wreck. By the time they got to the west side of my house (half done) it was already dark. Made me wonder how the tech could even see if the solution was being injected into the drill holes At 7PM John and his son were still out there in the dark while I sat wondering how well that treatment was being monitored in the darkness. (John did use a flashlight to cap the drill holes but I have no idea how the treatment injection was working,) Will this treatment stop the termites? I have no idea. John did report how much solution he injected but I couldn't help but worry about how much flowed out on open ground and how much went into the sub terrain of the house. Yes, I suppose the company would come back out if I see termite damage again but wonder about what I CAN'T see up there. I love to give good reviews but I just couldn't on this one. The late service arrivals, the working in total darkness, and the equipment failures just didn't give me confidence that this was handled professionally. read more

Great company to work with-from the office to the tech. Highly recommend Alex. He is very professional, great communicator, does a fantastic job, very personable and a pleasure to deal with. read more

Best pest control company I've ever used. We have a major scorpion problem in my townhome complex and we get invaded every year. Called Bill's Pest Control this time and they do such a good, thorough job plus the technicians are all so nice and professional. Great prices and no sales pressure either. Very happy! read more

Bills Pest Termite Control gets the job done right and they are very helpful. I have worked with Aaron (if I spelled her name right) and she is fantastic to work with. Bills Pest Termite Control really takes care of its customers. read more

Their administrative staff is amazing. They are always so kind and helpful. We had issues with termites and had to have them come out multiple times. We only had to pay once and then are covered for a year. They've always come within a week of us calling for assistance. Everyone who has helped us has been incredible. Would give more stars if I could!! read more

Great company which gave me some great suggestions for my bird problem. He came on time and was very friendly. Would recommend :)

When I met Andrew, I was confident he was going to do a thorough termite treatment. After walking me through the areas to be treated I got out of his way as he drilled the many holes that were required. He signaled that he was ready to inject the termiticide so when he came back outside I thought he needed an electrical outlet for the pump. Instead he retrieved his drill to make more holes along a crack that we previously missed. That's when I knew he was doing a high quality job. read more

Excellent customer service. Very fast and efficient helped me out in a jam. If you need any work done this is the company to go with. Here is the experience I had with the technician - excellent experience and customer service. Friendly and knowledgeable. Explained how both termites and other bugs infest a residence and provided proactive approach to preventing infestations. Professional and respectful and enjoyed meeting and talking with Steph. You need to give her a raise! She is obviously customer based and cares about the job. Thank you. Plus the price is cheaper than other companies. Trust me this company is like having a friend help you out. It is a breath of fresh air to experience something like this. Thanks again!! read more

Today I had someone from Bills come out and check for termites. I have been working with this company for a few years. I was not having any particular problems but just needed a check up. And guess what? After checking indoors and I was told that I didn't need any service. Now how many times does a business choose honesty over money. Very grateful and will continue working with Bill's. Integrity it everything. read more

Wayne was very knowledgeable and did a very thorough job. He was extremely accommodating and polite in answering my questions. I really did appreciate him and his expertise. The office staff is just wonderful and always helpful. Just love these people!!!! read more

Alex is the best! He is knowledgeable, thorough, and has a delightful personality! I highly recommend him!

EXTREMELY EXPENSIVE. Shop around for a better price and warranty. Material offered was minimal and wanted extra fees for additional material to do 100% of the needed job. Two labor technician would have cost approximately $200-$300 per hour. Crazy! read more

Bill's Pest & Termite Control (BPTC) are wonderful. I assumed annual termite inspections after purchasing my home from the developer. When I spotted termite signs, BP&T sent out a technician ASAP. Wayne Perry, the technician, bore into my garage floor so the pesticide would be delivered under the slab. Afterwards, Wayne patched the small bore holes. Around the base of the home, Wayne dug a narrow trench to ensure the pesticide would penetrate deep enough into the soil. For these reasons, I recommend BPTC. read more

Skyler won my husband's top review from the start with their shared love of cars! That and his attention to our pup gave him 5 stars in my rating, as well, because I knew he'd be careful around the property. We look forward to continued great service from Bill's Pest Control, and Skyler, in particular. read more

Awesome service. Anthony was professional,thorough and knowledgeable. This will be my forever termite control company. Thank you Anthony for the great job read more

Troy serviced my home and he was very professional, clean, and efficient in his work. I had initial service completed in April of this year, and I had them come back in July because I noticed just one new tube. They were very quick to respond and scheduled me right away for service. Troy came again and again provided wonderful service. I am very happy that I chose to use Bill's Pest Termite Control and definitely recommend them. read more

The tech that was sent out was very professional on time and price was good. Very happy with the service provided.

Bridget was awesome! Thorough and knowledgeable as she inspected for termites. Love her warm personality! The people and service at Bill's Pest Control is the best. I've been with them now for 5+ years for a couple of my properties. Thank you! read more

Great service - friendly and very professional. Dallas is my service technician and he is the best!!

Skyler came to my house to eliminate the pest that was inside one of my walls, making significant noise in trying to claw its way out. After he made a complete exterior inspection including the roof, I was glad to hear it was probably not a mouse. Without making any holes in the wall to find it, he removed the electric outlet cover plate & discovered a large bug stuck inside the electric outlet box. Skyler easily dispatched it & problem solved. He then said no charge for this visit. What?? I was so happy with his service, I asked what other item he could do while he was here -- he mentioned a house exterior & interior spray for $95. I had him do that for my further piece of mind & as a thank you to his company. He never tried to sell me anything. What a great company & technician - I will use Bill's Pest Control going forward. read more

This company is reliable,honest, and upfront. They take care of any pest , pigion, termites, bugs! You name it!! We have used them on a few occassion! Great for doing new purchase home inspections. Reasonably priced and easy to work with. We will continue to use them and recommend to others. I give them a A++ rating! read more

Been using Bill's Pest Control for 4 or 5 years now and we never worry about termites as they have been doing a great job with their service from their team members has always been outstanding!! Thanks for Truly Practicing What You Preach!!!!! read more

Very friendly and thoughly explained what he was going to do. Also cleaned up the site when he was done. Great job. Will recommend in the future. read more

I've been a customer of Bill's for many years now. They've always stand by their work, and do the job RIGHT the first time! Pricing is VERY fair, first time treatment guarantees the work for a year. Who does that? I Needed their services to address a termite infestation at my mom's house, in which we're in the process of selling. Steph(Jeremy) was prompt, thorough, and pointed out particular trouble spots...I've never had anything less than outstanding service from Bill's Pest and Termite! I've been so grateful to them over the years for taking care of my own home, and the confidence in having them tackle my mom's place. Trust no other! read more

This 5 star review is for their honesty and integrity. I thought I might have a roof rat issue and called Bill's Pest to get an assessment. They came out and came me a clean bill of health on the evidence of rodents. They could have lied to make a few bucks and I would not have been the wiser. Yet..they didnt. So A+ for your integrity. Wish more people would be like you.. i will definitely call Bill's for any future needs. No problems spending my money and working with honest people. There is hope yet. read more

Lizards, cockroaches, and ants, oh my! Upon discovering one too many of the above species in our new house, we decided it was time to call an exterminator. Of course, I searched Yelp and came across Bill's Pest & Termite Company and their positive reviews... I literally made the initial phone call and was able to set-up our appointment for today! My interaction with the service team was really positive right away, and their pricing seemed reasonable ($70 for the initial visit) compared to some of the other companies. They gave us a 30 minute window of when they would be calling / arriving and they were a little late, but aside from that, everything was five star worthy... at least for now. We'll see if we have any return visitors in the days/weeks to come. I'll update this review if necessary, but hoping that our visit from Bill's will keep the critters away for awhile! read more

Had a woodpecker being a nuisance and company cane out and installed some deterrents. Woodpecker came back in a couple days but the company came back out at no charge, added some more deterrent and woodpecker and pigeons have moved on. Thanks guys! read more

Did a termite inspection the next day. Very easy to communicate with via text and email. Very knowledgeable and respectful of my property when they came. Glad I found them via this platform. read more

(Taps plays on the bugle) Job well done Bill's Pest Termite Control. No sign of life visible. Overall, very satisfied with the business, gentleman that provided the service, the courtesy extended, punctuality and efficiency. read more

Anthony was professional and competent. We wold like to have him come out again if we ever need additional service. Five stars!

Did not hire for termites. Low budget product used. Technician did not call to inform of tardiness. No call prior to arrival. 5 minutes past deadline. Probably a good service fir somebody needing a low cost treatment prior to selling a property. Tech was nice though. read more

Bill's Pest Control: Alex is an exceptional young man who delivers courteous, friendly, & professional service. It is a pleasure to have him as our technician. read more

Great service professional technician who did exactly what he said he would do I will be using and referring them to others!

Super informative and helpful with their termite review! Steph was so nice and patient doing the walkthrough of the house and teaching me how to look out for termites moving forward. Highly recommend. read more

They did what was requested straight away with a good attitude. Vary professional. Don read more

First of all we love the service provided by the company, but Wayne is exceptionally good and thorough. We have one area of the house that has been a particular problem and he really attacked it. Very pleasant to converse with and we were very comfortable with him being in our home. Wish there were more like him in the home service industry. We would request him in the future if possible. We have never had a complaint about this company and love the yearly reminders read more

Alex has been our technician for several months and he's knowledgable and very thorough when treating our home and exterior. He's also respectful and pleasant to do business with. read more

We had a problem with critters in our attic. Loretta from Bills came out and did an assessment of our situation. She and her associate did a thorough evaluation of both attics and outside of house. We were led to believe by another company that we had an "infestation " in our attic and would need to replace "all" of our insulation for an exorbitant fee. She found no such problem and their fee was well below what we were quoted by the other company. Impressed with Bill's customer service and honesty. I would highly recommend them for any critter problems. read more

Alex was on time, friendly, polite, and thorough. He explained what he planned to do and once complete he gave a summary of what was done and any changes he made to ensure the job was done correctly. read more

Andy was prompt, efficient and thorough. Did exactly what was promised on time & on the money. Good job.