Is it possible to give #NoStars? After a frightening experience last fall, I called again to see if I could get my still open issues resolved. The Receptionist/ Front Desk Manager was very nice. She took down my name and recommended a time to stop by. Unfortunately for me, the owner remembered my name. She called back to say my car could no longer be serviced there. Sad face? I was disappointed at first, however, I am glad we live in a metro area. I did my research and was led to Malone's in Marietta. GREAT service, communication, wifi and atmosphere. Fair pricing, too. So while this spot is closer, I will not return. Once bitten was enough for me. read more

Communication was great, they answered all questions I had about my vehicle, and completed work in a timely manner.

TALK IS CHEAP As a fellow business owner we sometimes get caught up in unnecessary chatter and small talk. This reputable Mechanic & Staff gets right down to business and offers professional analysis while & after service is completed. Support Local Business, Hire Bimmer - Benz read more

YES! & YES! Yes I will be back, and Yes I will tell a friend,,, This was my 2nd visit. Trust me, I am very particular just about everything, especially my investments. This place has warm energy upon arrival. The owner was patient and explained to me what might be wrong with my car. He did his due diligence on searching for the issues I had concern about and the warnings if any I should be aware of. When he was not able to find any issues, none were created "if you know what I mean". Thank you for being fair and honest, I will be back for my next service. read more

I have been searching for a place that could put headlight bulbs in my Mercedes-Benz everywhere I went. I was turned down. I searched on the Internet and found this place I called, and the reception was absolutely amazing. They were very friendly, very professional, and took the time to take me as a new Customer I asked questions and they were very helpful. The things that they did not know they said they would call me back and they did I scheduled an appointment when I arrived. I got there early. The owner waved me inside. I was amazed because they were able to take me right away, the place was very clean. The owner was very friendly and they took good care of my car. The price was amazing. I cannot say how happy I am with this place. This is the first time in years that I have found an automotive repair shop that took good care of their customers with quality and with great service. Thank you Derrick for taking good care of me. read more

The owner forgot to put my camshaft back in!! Now my car wont start up. They also couldn't get my low tire pressure light off after $800. So amateur read more

I have been going to Bimmer Benz since 2012 when I bought my 525i BMW. The owner worked on my car and has the highest prices similar to the BMW dealerships that he used to work for! I needed a transmission and the place put one in that was defective so I had to come back and be without my vehicle again because they had to put in another one. I called Derrick to discuss issues with the installation and it was a 4 pm and no one answered the phone. They say it was me on caller ID so they did not pick up. I called and called and called and called. Still, no answer. I left a message that Thursday. No call back all-day Friday! I will not take my car to him again for more bad service. Another issue is that the owner told me to make an appointment to have my car diagnosed. I did that, paid him and left with my car. I came back for a diagnosis because the car was not working right after I paid the shop on Cascade Road, Cascade Service Center, to install the heater valve. When I went there for the appointment he said he does not put in parts after someone has worked on a car. Does that make any kind of common damn sense to you? This is stupid. Don't waste my time to come up there. You could have told me that on the phone! I told him on the voicemail since they don't answer phones these days: "You don't have to worry about seeing me anymore. I'm not doing business with you again!" If I could give him a zero rating I would. Rex read more

the service was pretty good being new to atlanta and needed a place to take my bmw I will use them again. 3 stars because the price was almost the same as the dealer tho read more