We had a small but important job that we need to be done right. We entrusted it to Cari and her…read moreteam, and we were glad we did. Her team removed some efflorescence from a basement storage room. The job was done professionally, on time, and for a reasonable price. I recommend them highly.

I selected Sensitive Environmental among 8 companies after careful side-by-side comparison of their…read moreYelp reviews, communication, interaction, responsiveness and - price, of course! As it is the case with all vendors with no exception, you only know after the job is done and necessary certifications secured. Everything went very well - they showed up on time, delivered expected results in a short time, so I would definitely choose them again should I have the opportunity. Great job altogether!

Gus and his team were outstanding to work with from start to finish. I had water damage in an…read moreupstairs bathroom that also affected the ceiling of a downstairs closet, and Gus made the entire repair process easy and straightforward. He took the time to clearly explain the different options, answered my questions, and provided a timely and very fair quote. Once we decided how to move forward, he was able to get the work scheduled quickly, and his team did an excellent job completing the repairs. I really appreciated Gus's communication, professionalism, and reliability throughout the entire process. It's not always easy finding someone you can trust when dealing with unexpected home repairs, and I had a great experience working with him and his team. I would highly recommend them and wouldn't hesitate to use them again.

I would avoid this company at all cost. We had a horrible experience with them and will never…read moreconsider reaching out in the future. Our experience started with calling their office numerous times and not being able to get through to the correct person to speak with. Communication between Jarrett and his team including the service tech and secretary was so sporadic. They started by looking at our home for possible mold remediation issues and the tech who came to our home said we could do it ourselves but told us he had to call his boss Jarrett and he shared a lot of things we did not need done. Unfortunately the two other companies we reached out to for mold remediation were not helpful so we moved forward with Protech but once our insurance was involved everything changed. The price changed and the communication was horrible. Jarrett even emailed the claims adjuster saying that "I was calm now" because he spoke with me when really the insurance could barely get a hold of him or his company to get information either. He was so unprofessional. His secretary was very kind and when I refused to speak with Jarrett over the phone she did not push me almost like she understood and this wasn't the first time that had happened. The work they finally did took forever and they left the large fans in our home for almost a week instead of overnight then charged us extra for it. The piece was so inflated and the work was bare minimum. We even decided to have a different construction company finish the job and close the holes Protech made to remediate the mold. I know it is hard to find a good company to trust for help with mold but this definitely isn't the one.

We recently had Pacific Environmental come out after another company found asbestos in our drywall,…read moreand we were very worried. Dino, one of the co owners, was extremely knowledgeable, honest, and reassuring throughout the whole process. As an abatement company, they could have easily pushed unnecessary work, but instead Dino explained that the asbestos levels were very minimal and that we really did not need to do anything unless we planned on doing construction or disturbing the walls in the future. We really appreciated the honesty and professionalism. He took the time to answer all of our questions and made us feel much more comfortable and informed. Highly recommend Pacific Environmental if you want trustworthy advice and people who genuinely care instead of trying to scare you into unnecessary work.

We had ceiling leak in our kitchen caused by a failed wax seal on toilet in the upstairs…read morebathroom.... word to the wise... if you have a running toilet, especially upstairs... RUN, don't walk or wait to get that taken care of!!!! Anyway, PEAS was contracted by Restoration Heroes to do the abatement work and I'm glad they did!! Very professional, courteous, and thorough! The areas abated pass inspection with flying colors and would recommend if you need abatement work!! Michael was the one supervising the work and a true professional!!

We recently found mold in our back room and reached out to ARG Restoration and Construction. We…read morespoke with Mario, and he was able to respond right away and even came out for a same-day visit. Once we agreed to the estimate, he had his team ready to start the mold remediation within 48 hours. Mario and his employees were incredibly polite, professional, and respectful throughout the entire process. They treated our home and us with care, and communication was always easy. They took the time to explain everything, completed the remediation within the timeframe they gave us, and immediately followed up with the reconstruction of the room. They also went above and beyond by doing a complete wipe-down of our bathroom and taking care of several touch-ups. Our bathroom and back room look amazing compared to how they looked before! We would definitely recommend ARG Restoration and Construction to anyone in need of restoration or construction services. Thank you so much to Mario and everyone at ARG--you are all truly appreciated!

I discovered mold in my bedroom and received several bids for the remediation and restoration work…read more The most reasonable quote came from ARG Restoration. Gabriel took the time to walk me through several options based on my budget, clearly explaining the pros and cons of each one. He told me the project would take a little over a week after the mold treatment, but the team finished everything in just four days. The workers were friendly, professional, and took the time to explain what they were doing and why. They also gave me style options for how the room would be put back together. Best of all, the total price ARG charged to tear out the affected areas, treat the mold, and fully restore my bedroom was the same amount another company quoted me just for mold treatment. I was extremely satisfied with their work and would definitely use ARG Restoration again.

I really hate leaving a negative follow-up review, mainly because Fresh Air did my original…read moreasbestos duct removal about 9 years ago, and they did fantastic work. I always said I'd bring them back for the next phase of the project--life just moved slowly, and here we are almost a decade later. I reached out again recently, and unfortunately, the experience wasn't the same. It took about three days to get a call back, which I didn't mind because of the excellent service I'd had in the past. The rep came out, I showed him the areas I needed removed, and we had a good conversation. He gave solid advice and said he'd send over a quote. Three days later, I texted to follow up--to check whether the quote had been sent or had gone to the wrong email. I never received a response. It's now been 3-4 months without any communication. Honestly, he could have reached back out to me and told me the job was too small, or that they weren't willing to take it on. Any form of return communication is always better than no communication. At this point, I'll have to take my (admittedly small) job elsewhere. I'm genuinely disappointed because I was looking forward to working with them again, but the lack of follow-up left me stuck. I wish my experience this time matched the first one, but I wanted to share an honest update for anyone considering long-term work or multiple phases.

Everyone I talked to there was very nice, but unfortunately they have completely ghosted my…read moreproject. I have multiple emails that have gone unanswered which is very frustrating.

I cannot say enough about this company! I work with a property management company that uses JJ&S…read morefor several of our communities. Mateo has always been my guy! He is there for me no matter the time or request. He's quick & efficient and always happy to help. I seriously cannot say enough good things about JJ and S. Thanks for all you guys do and for being on top of the game! A special second shout out to Mateo for being awesome since the first day we talked!

Our experience involved serious frustration related to project management, communication, missed…read morecommitments, billing disputes, and concerns regarding the quality of completed work. What should have been a professional remediation process became an extended and stressful ordeal. Consumers should carefully review the contract before signing. In our experience, the agreement included a provision stating the customer could be responsible for the company's legal fees in the event of a dispute. We strongly encourage anyone considering this company to have the contract independently reviewed and to fully understand all terms. We also experienced aggressive collection tactics during ongoing negotiations, including the filing of a lien against our property. Homeowners should understand the potential consequences of contract disputes before proceeding. We recommend getting multiple bids, keeping all communications in writing, obtaining independent third-party inspections, and reviewing all invoices carefully. If others have had similar unprofessional experiences with this company, we welcome them to contact us privately.

I called several abatement companies and Environmental 911 not only called me back the fastest, but…read moregave me the fairest price. They were so communicative, friendly, and fast. I hope I never have to use them again (who likes getting asbestos removed? No one!) but I would happily invite them into my home and hire them again. Highly recommend.

Can't recommend the entire team at Environmental 911 enough. Post Eaton Fire, we needed testing,…read moreretesting, lead remediation, and asbestos remediation due to inaccurate/incomplete testing by our insurance. Anyway, Russel & Joe were great to work with: prompt, honest, efficient, kind, knowledgeable & trustworthy. I hated that I needed them, but was SO HAPPY that I found them.

Howard was able to come out and explain (very knowledgeable) details with the client. Which made…read moreeveryone involved feel good about the whole process. Nice and genuine guy. Thank you!

911 Restoration came and save the day for our home and family. Our roof collapsed from all of the…read morerain that we had this year, which caused a flooding into our home. The owner came out personally in the pouring rain to help mitigate the damage to my home. The company then came out and restore my home back to normal and made it even better. The company is very responsive and very friendly. They literally worked on my home every day till everything was back to normal.

Ami (owner) and his team are great! We needed help finishing a lead abatement process on our patio…read morethat we began ourselves and then realized was bigger than we could handle - specifically in TWO WEEKS before our sons 1st Birthday Party. Ami was honest, respectful, and gave us multiple options on how to proceed to keep our budget in mind. His team went above and beyond covering areas that we originally didn't anticipate, and focused on making sure first and foremost the area was safe for our toddler to play under. We'd highly recommend Ami & Haztek to anyone needing Lead Abatement work!

After the Palisades fire, I hired Haztek to address light smoke and asbestos dust in two areas of…read moremy home. The owner, Ami, presented himself as highly experienced with wildfire remediation and repeatedly warned me that other companies--and even my insurance--would not protect my family. I have two very young children, and I relied on what he told me. Only later did I realize that most online reviews were from people who had phone consultations, not verified wildfire remediation customers. During the project, Ami also told me he was receiving many referrals from my then-State Farm adjuster after I introduced them. Without my knowledge, he brought a public adjuster to my home and was seen on my doorbell camera discussing all the work he received since that introduction. I never consented to my home being used in this way. Haztek initially sent my insurance an estimate over $160,000. After they learned my policy limit was $100,000, the estimate dropped to $84,000, and I was asked for a 50% deposit. I later learned this deposit structure is not allowed for this type of work in California. After work began, contamination increased dramatically. - Initial asbestos levels around 1,000 structures/cm² rose to over 100,000 structures/cm² in the same areas. - Lead levels that were originally within safe EPA limits (one area at 3 µg/ft²) increased to as high as 69 µg/ft² after a chimney sweep. Visible ash remained around the fireplace, in a room labeled as a clean area for furniture. When I asked about the visible ash and the results, I did not receive clear explanations. We failed two clearance tests over two months, each showing higher contamination. While this was happening, extensive demolition occurred, without permits or testing for lead/asbestos despite our home being built in 1974. This included drywall, hardwood floors, cabinetry, tile, and bathroom fixtures. I only discovered it when my doorbell camera showed my toilet sitting on my doorstep causing me to drive home and find total destruction. When I asked why I hadn't been notified, the explanation I received didn't match the dates shown on camera. I was told demolition was due to mold. Two licensed mold companies later performed moisture testing and confirmed there was no moisture problem. The demolition caused major damage to my home. I also have footage of appliances being moved in ways that damaged surrounding floors * Dust/Ash remained on multiple surfaces after work was marked complete. * When I asked what justified their costs being so much higher than companies like Servpro, no specific differences were provided. * PPE usage was inconsistent. When I was present, it was used; camera footage on other days I wasn't showed workers didn't. * Several items labeled "keep" went missing, including irreplaceable baby keepsakes. Smart devices they claimed were non-cleanable later appeared active and used at a different location, with streaming accounts still logged into and used. * Reported work hours didn't match what was captured on camera. Haztek demolished our HVAC closet, which contained popcorn material. No containment was used. I have photos of this material falling into the HVAC system and return ducts. Afterward, asbestos levels in nearby areas tested extremely high. This demolition was not part of the original wildfire or asbestos dust scope. By the time I understood what was happening, our insurance benefits were nearly exhausted, and our home was left with higher contamination and heavy damage. We ultimately discarded nearly all belongings. The impact on our family has been significant. Haztek advertises expertise in asbestos, lead, fire, and mold remediation. When I checked the CSLB website, the listed license showed a general contractor license. I was not able to locate: * A C-22 asbestos abatement license * CDPH lead abatement certification * IICRC fire or mold remediation certification If you are dealing with wildfire or hazardous cleanup, I strongly recommend verifying all licenses with the appropriate agencies, using independent third-party testing, avoiding large upfront deposits, and confirming all scope details in writing. I hope sharing my experience helps someone else avoid what we went through.

Great start with Nick so far! So welcoming, informative and patient. I'm so stressed, and he went…read moreout of his way to help minimize my stress. Ask to speak with Nick when you call VM3 Environmental. I just booked them based on Nick. Will review again with my experience once testing is done. Thanks, Nick!

Service was great, speedy, professional, accommodating and customer service based…read more We received the report in a very reasonable amount of time.