Communication well in advance of the scheduled spray which is always appreciated. Excellent…read moreservice. We had an every other monthly spray and passed termite inspection with sale of property. Well worth the service. Lalo is our rep!!

We've been clients of Universal Pest Management here in the Coachella Valley for many years now, in…read moreour rental properties and residences. They have been consistently reliable for maintenance service and when we've had specific issues with critters like ants, spiders, and the like. 100% recommended.

Reliable and affordable. Everyone is polite and professional. Ask for Danny. He's the Best!!!read more

I reached out to this company for information regarding a service request and initially found the…read morecommunication to be professional. However, it did take a few follow-ups--about three times--before I was able to get the specific details I was asking for. In terms of pricing, their quote was comparable to other companies in the area. That said, I ultimately chose to go with a different provider who was slightly more expensive but stood out in terms of responsiveness and overall value. They answered questions promptly on Yelp and made it easy to schedule an inspection, which made a big difference in my decision. Since I did not move forward with this company for the actual service, I can't speak to the quality of their work. However, based on my experience, communication could be improved, even though their pricing is competitive.

We had a horrible rodent problem at our home and felt completely overwhelmed and hopeless. Arrest a…read morePest responded quickly and came out to do a full inspection of the entire house, including a thorough walk-through of our large backyard. I was so impressed and appreciative that even under these extreme high temperatures they even crawled through our inferno of an attic, those guys deserve a medal. They explained exactly what needed to be done and the reasons for why this was happening to us. They provided a clear plan of action while assuring us they would guarantee their work until we were fully satisfied and felt safe again. Their customer service made a stressful situation feel manageable, and their treatment gave us such a sense of relief and peace of mind. Fast response, fair pricing, and great service when we really needed it. Highly recommend! Thank you Christian, Hugo and the Arrest a Pest team!! Will always support and recommend this local business here in the Coachella Valley!

I almost never leave reviews but I was so satisfied and was given such a high level of customer…read moreservice that is rare to encounter these days, that I am taking the time to write this now. I travel frequently and have two homes here in the desert, over the years I have had many different pest problems involving cockroaches, termites, and rats, and this company has always been able provide a solution. Their communication and follow through has continued to impress me. They respond quickly and offer resolutions that give real results. They care about your well being and have always exceeded my expectations. I like to support local businesses and Arrest a pest definitely deserve the recognition.

I have sold real estate in the Coachella Valley for 20 years and, like many other agents here, have…read moreused Transaction Termite exclusively over the years. Sean Roberts and his team are among the most professional vendors I've ever used. They know the business inside & out, are always on-time, courteous and friendly, and every transaction is handled by them as if their entire business depends on it. Yelp should consider adding a "6-Star" review option for these rare businesses that so exceed expectations. Thank you, Transaction Termite.

I have worked with the team for over 10 years and they continue to be rock solid!…read moreI have been a Realtor for 22+ years and I have all the confidence in the world working with them!! Thank you for a job well done

I caution anyone from hiring on the Fly termite in pest control service. Their service was not well…read moredone, inconsistent, and they constantly lost payments. I am currently arguing with them over the final payment after I sold my home that they are saying I haven't paid, but I did. They're better choices in the Coachella Valley for pest control and I highly recommend you choose one of them and not on the fly.

I requested service for ants and spiders in my backyard, as well as possible rodent issues. - they…read morecame sprayed the outside yard perimeter, then told me someone would call me on Monday to arrange to have someone look at the back yard for treatment. I paid $150 for no one to call me for the follow up. Then when I did call they told me someone would be there on Tuesday afternoon- no one showed up or called. Then out of the blue in Wednesday they showed up - I could not stay (my brother just passed away and I am trying to make all of the arrangements). The customer service is horrible - no offer for a partial refund nothing but excuses and actually telling me that I was wrong on the date I was given. They will not put out the bait boxes because I refuse to continue service with a company that apparently has no regard for their customers time or concerns. The tech stated that he treated inside my house, which he did not as I never let anyone inside to spray because I have a large dog. Horrible customer service actually blamed me for their errors. Avoid this company or waste your money!

We contacted Pest Control Solutions for a pest issue at our Palm Desert home. Rolando was…read moreresponsive and very professional. He handled the problem quickly and provided great customer service. If you're looking for a reliable exterminator or pest control company in the Coachella Valley, they're a great choice.

I called to get an estimate for rodent proofing our house. The guy I spoke to on the phone was…read morenice and said to set traps it would be $89 per week. When the man arrived he took a look around and quoted me $750 to proof our house and then quotes me $96 per week to set traps. He was totally trying to rip us off. I received another quote from another company, all that needed to be proofed was 2 air tubs. Beware of this company.!!! The only reason I'm giving them a 2 star is they did come Out the same day in the evening.

This company has been a lifesaver. I moved to a Cat City Mobil Park only to find out I and my two…read morepets weren't the only critters My girlfriend gave me the number and it has been wonderful ever since! Arnold comes and sprays inside and out with a safe and order less kick A$$ fighter of all bad things! Such a sweet staff and VERY reasonable! I'm a Grateful Fan!!!

Always on time and reliable for monthly service. Quick to respond for specialized needs and takes…read morecare of business!!

Service is great always on time! The technician is friendly kind and has great customer service!read more

Disappointing after 10+ years as a customer…read more After more than 10 years of using Frazier Pest Control for both my home and business, I'm extremely disappointed with how my account was handled. The card on file for my business stopped processing, which I was completely unaware of. I continued paying for my home service and would have immediately updated the card and paid the balance had I known. Instead, three $55 services accumulated and my account was sent to collections. What is especially frustrating is that my voicemail greeting provides my email address. One simple email could have resolved the entire situation. Management has since acknowledged that their communication efforts could have been stronger. I will gladly pay what I owe--this was never about avoiding a bill. As a local business owner myself, I simply would not handle a loyal customer this way. Unfortunately, after 10+ years, I've canceled my services and will take my business elsewhere. My reply to below response : Thank you for responding, but I do want to clarify a few things. My business relocated next door over a year ago and the address remained exactly the same, so the relocation has nothing to do with this issue. We are talking about only three months of missed payments. You state that multiple voicemails were left, yet my voicemail clearly says I respond by text or email and provides my email address. If repeated attempts were made to contact me, I don't understand how that information was missed. After more than 10 years as a loyal customer, sending a $185 balance to collections was extremely disappointing. I will gladly pay what I owe. This was never about the $185--it's about how this was handled. I stand by my review.