Came in 30 minutes early, and their were able to take me in early! Nice and clean placeread more

Very frustrating! While the staff did try to assist since their tech was behind and I had drank 32…read moreox for my test but they left me completely in the dark! Whoever made the policy of not letting expectante mothers look at the screen while they are doing ultrasounds sounds is horrible! As a mother on her third pregnancy with a missed miscarriage, the baby died inside with no indication, being able to get a view of that little flutter heartbeat was all I was hoping for so I could rest easy for a bit. Messed up policy I will not be returning nor would I recommend having your first pregnancy ultrasound here.

I have to start out by saying I'm claustrophobic and have an anxiety disorder when put in tight…read morespaces. This facility had available appointments sooner than most others I reached out to where I needed a wide-bore MRI (open at the end of the tube so its technically a closed one). The technician David was one of the best I have ever had work with me. It's only because of his sympathy and kindness that I was able to get through this very needed MRI my liver specialist needed me to get done. I postponed it for 6 months cuz that's how much I hate doing closed MRI's. David showed a level of patience that is not common in all medical settings. Hats off to him for not giving up on someone like me. He talked me through it and again was so patient with the fact that I was having such a hard time starting it and staying in the machine. I couldn't have asked for a nicer person to help me. The invoice and results took a bit longer than expected but I think it's because they were having issues with the internet and equipment. I'm not sure. I had to call to remind them to send my doctor the images and for some reason they sent the cd's but not the actual written report. That was strange. But they at least emailed me the report after I called and asked for it and I finally got an invoice to submit to my insurance after I emailed them asking for that too. Even with those smal annoyingl details I'd still use them again for any MRI tests I'd need to get done in the future (hopefully Ii dont need them). So I'd highly recommend them.

I was very happy with the experience here. They got me in right away, and were very professional. I…read morewas happy they had an open air mri, and the technician made me feel comfortable. The girl at the front desk had my disc and paperwork ready for me when I walked out. Appt was at 9pm... great that they were open so late so I was able to get my mri done quickly!

My son had a MRI there and they were amazing. Also we had a unexpected $100 copay and the agen…read moreGenesis who talked me through the billing statement was amazing. She was helping and kind.

Great staff, both of the workers were friendly, informative. the wait wasn't long. Don't remember…read morewhat machine I was in. But it was soothing, gave me a back massage and kind of sounded like I was at a rave.

This place was perfect from the moment you walk in. I HATE…read moreto get an MRI . I will say this WILL BE the only place I will get one . TRAY thank you SO much for your kindness and making me feel at ease.

From start to finish five star five diamond service .. I suffer from claustophobia and anxiety…read moreissues ..the staff calmed me immediately and did an awesome job .. thanks guys sorry I'm bad with names

This is a horrible place. I got there when they opened and I still waited almost 2 hours for…read moreX-rays. Several people that arrived after were seen before me. When I brought this up I was told they had appointments but when I tried to make appt yesterday I was told they didn't accept appointments. Unfortunately I am forced to use this place right now but if you don't have to I'd avoid it at all costs. If possible I too would give this place 0 stars.

Never have received a billing or notification of treatment for my wife from this company, but today…read morewe received a threat of lawsuit from their collection agency, CMRE Financial Services, stating that their client had made several attempts to contact us for payment (never happened!) and that if we fail to pay $34.28 immediately we face lawsuit. Inasmuch as my wife's medical bills have all been paid or settled by Medicare Advantage plus Medi-Cal, it is obvious that this is a fraudulent scam and I will be filing a complaint with the State and Federal agencies regarding both RRMG and CMRE for this illegal collection attempt. Even if I receive an apology from both companies, I will not rescind this complaint, since everyone should be aware that such despicable tactics are taken by companies to scam the elderly consumer! As a later followup I visited the office and was given an apology and a paid receipt by the office manager who assured me it was an error and she would call CMRE immediately to have my wife's file deleted with no further contact. A month later we received yet another even more threatening dun notice from CMRE demanding immediate payment or suffer having a medical collections notice appended to my wife's credit reports. Trying to reach RRMG by phone is impossible and sending an e-mail to the customer service address they provided over the phone resulted in a 'bounce-back' as being undeliverable. It leaves me with the only option of visiting their office (40 miles away) again and seeking some real cooperation and results this time, instead of the obvious kiss-off I got with my first attempt.

Dr. Nenadal is incredibly attentive. She makes our visits pleasant and puts our kids at ease, which…read moreis priceless when my kiddos are sick! She always comforts them, offering gentle explanations and warm support that helps reduce anxiety for both the children and our family. The office staff is efficient and also very informative. Dr. Nenadal is very informative and professional. She breaks down complex health information into clear, easy-to-understand explanations about our kids' health. We feel confident in her care and appreciate how she balances empathy with expertise. I would highly recommend Dr. Nenadal and Clínica Del Pueblo to families seeking a caring, knowledgeable pediatric professional.

This clinic does not prioritize patient care it appears to prioritize money instead…read more I came in with clear symptoms of an infection expecting basic medical evaluation and treatment. Instead, I was met by a doctor (a tall woman who refused to provide her name) who was aggressive and unprofessional. My concerns were not taken seriously, and I was not properly evaluated or treated. Instead of addressing my symptoms, she repeatedly attempted to push unrelated services, which made the visit feel more like a sales pitch than a medical appointment. Refusing to appropriately evaluate and treat a patient presenting with clear symptoms comes in way below the standard of care and raises serious concerns about patient safety and professional conduct. I left without receiving the care I needed for what should have been a straightforward issue. Patients deserve to be heard, respected, and properly treated this experience failed on all three. I will be filing a formal complaint with the Medical Board of California so this incident is documented and reviewed.

I showed up at 6:30 for my 7:00 appointment. I was let right in the facility. The receptionist was…read moreso helpful and nice. I was called back for my MRI on time. The lady who conducted my MRI was so friendly and gave me detailed instructions. She told me exactly what was going to happen and made sure I was comfortable. Once my MRI was over they gave me a CD within minutes. My MRI report was posted online on the same day. It was excellent service. I would definitely refer this place.

Don't expect to be seen at your appointment time!…read more Doors don't open you need to ring a bell and then they let you in. This was very unusual and honestly useless but okay... Arrived about 5 minutes before my 4:30pm appointment. Checked in and was told to be seated. There was probably about 4 people waiting. At 5pm I got up to follow up and receptionist mentioned there was someone in the machine but based on past reviews this is a common pattern. I wasn't brought back until 5:50pm!! Plan to be there at least an hour and a half!

Second mammogram at this location. While it's a bit of a drive, the experience was completely…read moreconsistent. I was able to complete all paperwork online ahead of time and was called back to my appointment on time. The service provider, Carlea, was experienced, professional, and very efficient. I was in and out in less than 20 minutes. I will 100% schedule here again.

Threatened to cancel our appointment after we were already check in. Staff was not very helpful and…read morehad no issue saying they would reschedule our appointment even though we arrived 15 minutes early as requested and had our paperwork filled out

I had to have an ultra sound done and my usual spot on magnolia didn't have any appointments…read moreavailable so I chose this location. It was easy to find and parking was accessible. The wait was minimal and the staff was really nice. Also the facility was nice and clean. I will definitely use this location again.

This facility was referred by my physician!…read more Very clean center ... has several seats for patients ! Staff very compassionate with their check in process!! Even with appointment there was still a few minutes wait! Procedure went well and quick !