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    Bionicos Plus

    2.9 (248 reviews)
    Open 6:00 am - 10:00 pm

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    My receipt
    Brandon D.

    Went in to order an XL Bionico for the family 45 minutes ago. When I approached the door there's a sign that says "Stop! This space is for Clients and employees only." Kinda confusing, felt like should I walk in or not? Weird way to say "Customers only". I wouldn't really consider myself a client of this place anyway, just a customer. Anyway I walk in and asked if they were open. I was met with a dirty look by the woman at the counter. She acted like she didn't understand and called for another woman to assist. I asked if It was ok for me to order. She looked at me equally as confused. Another woman joined and when I asked again if I could order, she said, "No English." And I asked if any of them spoke English and all three women said "No." I said that's fine, may I just order off the menu? They were obviously willing to let me walk out of there without buying anything because of a simple language barrier which is kinda odd (especially when their menu is on the counter with color pictures of just about every item. But hey, maybe that's just odd to me. ). The woman said "yes." I ordered a XL bionico, she asked, "with everything?" (That's english). I was like oh ok I know what time it is now. I just let it go and said "yes please." Don't want to beef too much with people making your food. She rang me up but assumed I was going to use card the total came out to $41 and change I don't remember exactly. When I said I was paying cash it was $35 now. $6+ for using your card is like club prices for using an ATM. Not the bionico in the city you grew up in. Whatever I paid cash. She asked me for a name. I was confused on what to do but I wanted her to maybe feel like how I was starting to feel which was embarrassed to even be there spending money. I gave a fake name "Derek Sandoval". She looked at me like oh. I collected my change from Judith (name on receipt) and sat down on the couch. The next woman who walked up after me was a brunette probably in her early 50's who approached the counter and spoke English. Judith (again the name on the receipt, not sure if she was Judith or if it was one of the other two women who were there) Judith was happy to say hello to her and speak in English right back to her without any issue. At this point it was slap in the face idk 4-5 by now. Why all of a sudden was English a non issue? Kinda upset me the city I called home my whole life up until 2019 would treat me that way. Just blatant racism. With no care whatsoever. I know if tables were turned I wouldn't have done that to her. I work in an area where I constantly have to help people and direct them where to go. A lot of times they don't speak English, they are traveling from Japan, or South Africa, Russia or some times even Mexico and Latin and South America. I do the best I can with everyone to help see they are headed in the right direction no matter what language they speak. The funny part is that's not my job at all. I'm working on equipment in the area and they ask me because they assume I work at the train station or bus station or airport. When in reality I don't at all. I'm a sub contractor. Point is I think we are too far along as people to be this rude for absolutely no reason. Especially a customer (not a client) I told Judith when she handed me my order, "What you guys did was pretty messed up. It was very rude. The only reason I didn't walk out was because I already told my family I was bringing it home and they were excited. Other than that I would've walked out." She looked at me and just said "Ok." With a small kind of head not that I didn't understand. I have come to this spot for about 20 years. Not a lot but 3-4 times a year and I've never been treated like this. Maybe just an off day. Either way hopefully it doesn't happen to anyone else. Sincerely, A Customer not a Client

    Raspado

    The raspados here suck on insta they look rlly good with lots of fruit and juice but when I go no juice no fruit and I literally live behind them

    Small Bionico
    Krissy R.

    This spot has the best bionicos I have ever had, i've been coming here for many years. Their fruit is always fresh and the yogurt cream on top is to die for. I always omit the coconut flakes and papaya, just my personal taste. They give you such a plentiful serving, I shared a small one with my boss and coworker yesterday and still had leftovers. They sell all kinds of drinks, sandwiches, and tamales here which I have yet to try but they look great. My go to place for the bionicos forever.

    Monica R.

    Terrible service! With that said let me explain.. 2 days ago I went and ordered 2 smoothies the transaction did not spit out a receipt the first time so they said they didn't charge me I looked up and showed them my transactions and it showed a duplicate charge still they didn't believe me. I asked well can you write a note that I should've only been charged once...I pulled up my bank app and since it stated it was pending I said ok I'll wait till it post to make sure they really charged me.. WELL THEY DID... Since I was down the street I go back and let them know if I can get my money back they said No I needed to call my bank. Why did I need to do the extra work when you clearly charged me twice. And they knew they did because It was the same ladies, I requested they just remake my order I didn't care for the money back at that point... and they still said NO. What!? It's a f*cking smoothie. Are you kidding!? Funny while this was going on they accidentally gave a man that ordered two smoothies three... he was honest enough to tell them he only ordered 2. He even looked at me and we laughed. Don't get me wrong the smoothies are good but the service is terrible. Long wait times sometimes. Like is it even worth all the extra hassle they put you through. Idk maybe in this economy they needed the money more than I did.

    Paid 8$ for this and I asked if you can take out ice before I paid and they gave me this. This place is a scam

    Horrible food don't come here way to expensive and they don't take out enough ice. Also they gave so much attitude I paid a raspado for 8$ dollars I pretty much paid 8$ for ice and a sip of flavor

    Lucy T.

    I love this cute little gem! I always go there to get fresh Tamarindo juice and fruit! As you can see in the picture I think that's called bionics Because it's fruit with yogurt. There has been times where I just want fresh fruit and they cut melon, kiwi, and any kind of fruit do you want for really good prices! If you also put in your phone number they have a rewards program wear it when you spend a certain amount of money you get money off.

    Plus Salad
    Jailene S.

    Great presentation!! Excellent variety to choose from and everything I've had from here is always delicious. Today I ordered the plus salad, bionicos && a chicken spinach wrap (sorry I ate this before taking a pic but I promise it was YUMMY). My taste buds would not stop dancing . I ate a little bit of everything and saving the rest for later because the portions are perfect for one meal and technically I got three . I couldn't help my self. Walking into the store, every item jumped out at me and I wanted to try everything but I'll be back for more... I most definitely recommend this spot if you're looking for a healthy meal or juice!!! Fresh juices & smoothies are always a plus. You must try them! To avoid any long wait times, just order online like I did :) I ordered through Uber eats and everything was correct and my food was ready to pick up as soon as I arrived!

    Horrible ginger shot instead of quail egg shots
    Lorena M.

    BEWARE UNAUTHORIZED TRANSACTIONS ATTEMPTED ON MY CARD!!! I purchased a few items yesterday through Door Dash and it was immediately charged. Now, to ai avoid just this type of thing..I have 2 accounts.. one that holds my money and another I put just enough money in to pay for the transaction. After my purchase was made..Bionicos Plus attempted twice to charge me for another order I never made! I received the declined notifications! I contacted Door Dash.. they said it wasn't through Door Dash and to contact the business. I did. The lady acted very nervous and said..I don't know what happened I'm sorry. I don't know what happened. And tried getting off the phone immediately when I told her it was a whole other transaction! On top of the attempted unauthorized transaction. My order was completely wrong! My order was supposed to come with condensed milk and it didn't have any.. it was drenched in Nutella!!! I don't eat Nutella!! None of the waffles in their menu say Nutella!! This is only the second time I order from them and they did the same thing last time. I gave them the benefit of the doubt..mistake. Bit my tongue... but this time..I specifically listed on the special instructions...no Nutella!! What did I get? Nutella!!! Then, I had also ordered 4 quail egg shooters.. and they made no attempts to contact me saying they didn't have any.. they instead gave me the nastiest, most disgusting tasting ginger shot!!

    This is Julia, defiant Not following C19  guidelines. C19 test center couple doors down w long line of poss C19 carriers. See review.

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    12 years ago

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    8 years ago

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    7 years ago

    The worst customer service. After 25 minutes listening to Christian music my juice was finally ready.

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    7 years ago

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    7 years ago

    BAD service, I left my order and I let them keep the money I had to leave SLOW

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    7 years ago

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    8 years ago

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    6 years ago

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    7 years ago

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    7 years ago

    Excellent service and nutritious items on the menu. Highly recommend it if you're looking to eat healthy

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    7 years ago

    I don't understand why they never have elotes entero, all the dang time!! Why do I even bother coming here, Las Palmas is down the street!

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    7 years ago

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    8 years ago

    Bad customer service , long wait , I ordered a smoothie by the time I got it was warm . Never coming back .

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    11 years ago

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    Page 3 of 7

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    Cravings Ice Cream

    Cravings Ice Cream

    4.4(477 reviews)
    4.5 mi
    $

    The family absolutely loves this place! The place speaks for itself, "Craving" ice cream this place…read morewill definitely satisfy your "Cravings"! Unfortunately we moved out of state but when we visit family in Cali. This place is a MUST visit! Ice here is just that good!! Customer service here is top notch !

    Update: They're no longer affiliated with Fivestars!…read more I've since gone two additional times to try their waffle bites. My last trip was kind of spontaneous because I suddenly got a Fivestars reward that day for these waffle bites. However, when I arrived, I was looking for the Fivestars tablet only to be met by a Clover tablet instead. It felt like I went through a time warp because the employee working behind the register didn't seem to have any idea what I was trying to say regarding Fivestars, though he did notice a little trifold card on the front counter mentioning Fivestars. I asked if he could get his manager so I could explain, and even show, him my Fivestars reward. The reward said "already accepted", which he almost thought meant I had redeemed it already, but if that were the case, then it would have said "already redeemed". Given that they've now done away with Fivestars, I'm not too surprised he may have gotten the words "accepted" confused with "redeemed", but luckily, he was happy enough to honor it for me. The employee who assisted me was very helpful, though he did ask me to repeat the topping and the drizzle that I wanted. I chose the Strawberry Cheesecake flavor ice cream with Fruity Pebbles toppings and a Strawberry drizzle on top. Since I had already tried the cookie flavors before, I figured I'd try the fruity flavors this time around. He said he needed about 5 minutes to prepare my waffle bites, which were presented a little different than last time. Last time, I got the Cookie Butter flavor with *Cookie* Crisp and Peanut *Butter* (see what I did there?), and it came in a small plastic takeout container. This one came in a large plastic cup, and I'm thinking the logistics may have changed a ton between my last two visits. I did appreciate how the employee asked if I wanted the waffles on top of or beneath the ice cream before making the waffle bites; I chose on top. He also asked if I'd like powdered sugar on top, to which I agreed. Unfortunately, neither of the waffle bites I got from my last two visits impressed me that much. As a matter of fact, the only thing that impressed me was the strawberry drizzle. Everything else fell kind of flat. While generous in size for the $8 price tag, the Cookie Butter and the Strawberry Cheesecake ice cream didn't really taste like these flavors at all! For whatever reason, the peanut butter didn't add much flavor, but the strawberry drizzle added a lot! How even?! In short, the waffle bites weren't that much of an upgrade from the ice cream scoop that I had on my first visit. I'm willing to say "too much good was no good" here. The waffles themselves were good, but they can only do so much when a flavored ice cream doesn't even taste like that flavor. It's worth noting that on my penultimate visit, when I got the Cookie Butter Waffle Bites, I saw two employees behind the front counter who were ready to take my order. I asked them to explain what the waffle bites were, but it took them a couple of tries to actually understand what I was asking. From what I gathered, the waffle bites were similar to the ice cream scoop I had on my first visit, but with the addition of a warm waffle to supplement the ice cream. However, the step-by-step process remains the same. I was initially told it would take 6 minutes to prepare the Cookie Butter Waffle Bites, but it actually took 15! It seemed like one was training the other or they were trying to gather the ingredients and/or the steps needed to create the waffle bites. After about 10 minutes, I was told by one of the employees they had to make a new batch of waffles because the first batch had burnt. The music was getting pretty loud, so it was hard to hear him after that, but I didn't want to hold up the kitchen prep process any longer. I just said "Alright, sure" so he could continue preparing my order. I do appreciate how he let me know of this so that I'd know the reason for the extended wait, but I wish they weren't so ill-prepared during my visit. So overall, still 3 stars overall. I appreciate the prior partnership with Fivestars, but these missed opportunities have led me to believe that Cravings is just not for me. I doubt I'll try anything else on their ice cream menu, and considering that there are only a few parking spots in their lot, it will take a lot to get me to try their hot chicken. And speaking of lack of parking, I also want to mention that on my second visit, I saw two open parking stalls right in front of Cravings, one on either side of a car. That car had its driver's side wide open so that I couldn't park there. I had to park on the passenger side of that car, which he left much less room for. Perhaps a microcosm of the clientele in this part of town? Everybody deserves a second chance, right? Unfortunately, not everybody can make the most of them, and this is just one example of such. Thanks for the sweet treats Cravings, but I'll get my next one somewhere else.

    Photos
    Cravings Ice Cream
    Cravings Ice Cream
    Cravings Ice Cream

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    Horchateria Rio Luna - Churro Sundae

    Horchateria Rio Luna

    3.9(2.2k reviews)
    4.9 mi
    $$

    I Love the vibe here! The inside is pretty big and there is…read moreseating for you to enjoy your drinks/treats and do some laptop work. They have many types of drinks iced/hot/blended and also sell some baked goods. The service is fast and friendly and I always leave satisfied with my experience here

    Stopped here after a quick trip to Northgate Market. Surprised this place had so many reviews, so…read morehad to check it out. My husband and I came here pretty late, I would've liked to try their churros and other desserts that looks super delicious, but wasn't feeling it when we visited. We just opted to get a large horchata to share. I was not really a fan. Their horchata is super, super freaking sweet. I've definitely had better horchata elsewhere. The price and quantity is fair I think, but I'll have to try other things on their menu to see if just the horchata is not to my taste. Interior is very clean and spacious. This place is very well decorated, with art and merchandise around the store. However, it took quite a while before my order was taken even when no one was in front of me. Kind of just awkwardly stood there and took my phone out because no one came to take my order. Service was nice though when someone finally came over to take my order, and I got my drink really quick. There's a little bit of parking available, you may have an issue grabbing a spot on a typical day I think. There is a convenient drive-thru though. Will try to check this place out again whenever I'm nearby, I'm hoping other drinks will be better.

    Photos
    Horchateria Rio Luna - Place really expanded

    Place really expanded

    Horchateria Rio Luna - Mini Churros and Horchata Latte

    Mini Churros and Horchata Latte

    Horchateria Rio Luna - Horchata Frappe

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    Horchata Frappe

    Bionicos Plus - desserts - Updated May 2026

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