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    Birdies

    5.0 (4 reviews)
    Closed 8:00 am - 4:00 pm
    Updated 3 months ago

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    The Works Bakery Cafe

    The Works Bakery Cafe

    3.8(133 reviews)
    0.2 mi
    $$

    Fast, fresh breakfast! Ate here twice while we visited and food was consistently good. Something…read morefor everyone here-

    This review is for my wife, who doesn't go on Yelp. . . . But I do…read more This is her review. Service, Service, Service! I tried them twice, bad both times. Day One, I went in and ordered a bacon egg & cheese sandwich. I asked if I could substitute avocado for the cheese. They said no as the avocado is more expensive. I get it, no big deal. I ask for a bacon egg sandwich (no cheese). They take my order along with my coffee and such and I go about my business. I go back to my Air bnb and lo and behold it's an egg only sandwich. I chalk it up to talking about avocados more than I do their listening skills and I move on. Day Two, I go in to give them a second chance. I order a Harvest Bowl & 2 coffees. I pay in cash. I get my cups, fill up my coffees and wait. After a few minutes, I realize that several people have come in, ordered, served and left in front of me. I go up to the counter and ask about my order and find out it was never put in. Because I paid in cash there was no trail. It's now well over 20 minutes and the person who took my order would not even lift her head to acknowledge that she served me. I call someone else over and ask about what to do and they treat me like I'm looking for a free meal. (FYI, visually I am a successful older female). Once they retook my order I quickly went next door to the jewelry shop as I had some time sensitive business there. When I returned, bowl still not ready, but was on the stove. While I was waiting I asked to speak with the manager. Suddenly nobody wanted to be the manager. Once someone came forward, I asked if this type of service was normal. I also asked if they compensate customers who have been ignored. He THEN HAD THE NERVE TO SAY, 'WELL, YOU'RE GETTING THE BOWL FOR FREE'! There were places I wanted him to put said compensation. Never, Never, NEVER say words like that to any customer. The sad part, the food is good. The place is cute. The customer service takes all that away and more. Caitlin, you have a good thing. Don't let your employees ruin it. When I mentioned your business in the jewelry store, they avoid your place too for the same reason.

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    Birdies - salad - Updated May 2026

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