Very disappointing experience - service ruined the entire night
We recently dined here and unfortunately had a very poor experience, mainly due to the service.
The food itself was okay -- nothing particularly memorable -- but the service completely overshadowed everything. Our waitress, Sheena, was extremely rude from the moment she approached our table.
We were given a menu only in French with no attempt to assist or explain anything, even though it was obvious we were tourists. Throughout the meal, plates were practically dropped on the table rather than served properly. She never once checked on us, asked if we needed anything, or cleared the table after courses.
Her attitude made us feel unwelcome the entire time. Because of this, we chose not to order additional items like wine or dessert -- not because we didn't want to, but because the environment was uncomfortable and uninviting.
The situation became even worse when it was time to pay. She brought the card machine and dropped it on the table. When processing the payment, she abruptly said our card was not going through, in a tone that felt dismissive and almost mocking -- when in reality, it appeared she was not handling the machine correctly. The interaction was unprofessional and unnecessarily unpleasant.
Overall, the experience felt cold, unwelcoming, and at times disrespectful. As tourists, we expected at least a basic level of courtesy and hospitality, which was completely lacking.
I would not recommend this restaurant if you are visiting Paris and looking for a pleasant dining experience. Unfortunately, the service made us feel uncomfortable enough that we would not return. read more