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    Appliance repair

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    Service On Site Appliance Repair

    Service On Site Appliance Repair

    1.5
    (46 reviews)

    Saved me some $$$ by advising me not to bother with repairing an old portable AC unit - would cost…read moremore than it was worth.

    Absolute worst service company I have encountered…read more Kinda long experience with pictures, this was a six-week adventure. Let's go with, the initial appointment was a no-show... but since there are only 2 possible things that could go wrong with our dishwasher, they will just order the parts to be delivered to the house. Scheduled next appointment for after the parts SHOULD be there. Parts not there, nothing to do. Next day parts came, schedule the next appointment a week out. They show up and repair AND BREAK the dishwasher at the same time. They leave the replaced part in the box on the kitchen floor, and take the other part with them... and do not actually screw the dishwasher back into the counter, so opening the door it falls forward and the bottom rack races out onto the kitchen floor. And the buttons were stuck under the panel cover. (photo) Called to complain to Home Depot and Asurion, had to send them the photos, SoS called to schedule another appointment to repair the parts they broke (ironically the part they broke was the other part they ordered and took with them) scheduled an appointment for the next week, between 8-12. Showed up at 11:57, our son who waited all morning for them to show up had run to grab some lunch, locking the security screen door and leaving the front door open, because it was summer and not quite hot enough to run the A/C. They refused to wait 5 minutes for him to get back and left. Called to schedule another appointment, another week out, was told that they "reported us" to Home Depot for leaving our front door open with nobody home and that we were irresponsible homeowners unconcerned with the security of our property. In reality, the armoured security screen door is probably stronger than the door behind it. Begrudgingly, they scheduled another appointment for the following Wednesday. They called on Sunday to confirm an appointment for Monday, told them no, Wednesday, they were all confused... every appointment was on Wednesday, the only day he is home in the morning to wait around for them. Suggested maybe they call when they are on their way, like every other repair or delivery company. Was told, "we don't do that, it is your responsibility to be there, available for the entire appointment window." Even if they are showing up at 3 minutes to the end of the window and expect another hour or two to complete the repairs. They arrived on that Wednesday and ONLY screwed the dishwasher into the cabinet, they did nothing for panel they broke, whatsoever. I called Home Depot and Assurion and complained again, I was done at this point and they agreed to simply give us a full refund for the dishwasher so we could buy a new one, minus the extended warranty, delivery, and haul away costs... I also REPORTED them to Assurion for stealing the part which they did NOT install, and confirmed with them that it had NOT been returned. Assurion said they were going to mail them a shipping label for the part back and charge them for the part if it was not returned.

    Discount Appliance Repair

    Discount Appliance Repair

    3.7
    (59 reviews)

    I honestly was not expecting much when I called but I am really glad I did. My stove had only one…read morepilot working and I figured I was going to be looking at a big repair bill or worse having to replace parts. Seth came out, took his time to actually look at the problem, and figured out it just needed a good cleaning. That was it. He did not try to sell me anything I did not need, did not push unnecessary parts, and was completely upfront with me the whole time. What really stood out was how honest Seth was. He could have easily told me I needed new parts and I would not have known the difference, but instead he fixed it the right way and saved me a good amount of money. On top of that he was friendly, professional, and made the whole experience easy. My stove is working perfectly now and I could not be happier. I would absolutely recommend Discount Appliance Repair to anyone. Seth is the kind of person you want working in your home - honest, skilled, and he actually cares about doing right by the customer. Five stars without question.

    I am still waiting regarding my pickup for my washing machine, they still have not taken it and it…read morehas been over five days.. Really disappointed in the service and will tell my friends not to use this company they basically said they had seven days to pick it up and kept saying they were sending someone that day They said they would include haul away for the price.. EDIT 2/19/26: I fear that if I had not written my review, they would not have picked up the washer. Frustrating that I even had to write a review..

    Dun-Rite Appliances

    Dun-Rite Appliances

    3.8
    (18 reviews)
    $

    Purchased a new GE stackable laundry unit which they delivered. When the plumber hooked up the…read moredryer, it ran but wouldn't heat. So I called Dunrite and was told they could either give me a new one or just have someone come and look at it - it probably wasn't a big problem. So I agreed to have someone look at it. They us Bodewell appliance services so they came and ordered 3 parts which were delivered to the house. when they came back to actually fix the dryer - they said they didn't need the parts - it was just a loose connection. At this point, I contacted Dunrite and said I just wanted a new unit. HOWEVER THEY FAILED TO MENTION TO ME DURING OUR ORIGINAL CONVERSATION THAT ONCE SERVICE COMES, DUNRITE CAN'T REPLACE THE UNIT. They are no longer involved - how unfortunate - they assured me that they would love to help me - however their hands are tied because now I was dealing with Bodewell. Dunrite was no longer responsible for the product they sold to me. This would have been so much easier if they had told me that when I was deciding whether to have it replaced or just try fixing it. Very disappointed and I won't be returning to the store for anything.

    My POS Samsung Refrigerator (purchased from Best Buy) crapped out for the second time and yet again…read morejust before Fourth of July weekend. Last time it was a five week saga to get it fixed so this time my wife said call Dun Rite for a new one because all her friends swear by them. Over the phone salesman Lon Shomer gave me some options and recommended a couple of manufacturers. I came in and settled on Kitchenaid DW because Lon recommended it and it matches our dishwasher (with which my POS Samsung Refrigerator was purchased but also crapped out before five year warranty expired. Insurance company's repair guys came three times and never fixed the DW and pronounced it unfixable. I asked insurer to replace but they refused saying it was now past warranty expiration although the problem occurred before expiration and was never fixed! I learned that many repair guys will not even make a repair call on Samsung appliances. TVs and cell phones good, kitchen and laundry, fuhgataboutit! Anyway, Lon Shomer was a pleasure to work with and I highly recommend. Dun Rite's delivery guys were fantastic- came when they were supposed to, carted the fridge up some steps, removed and replaced door hardware to get the 36 inch wide fridge thru, connected the ice maker water line, set up the shelves, cleaned up afterwards and hauled the old fridge to the dump. They worked fast and left no scars! I asked if they sold them to repair guys and they said ... wait for this..."not Samsung".

    Island Appliance

    Island Appliance

    2.3
    (4 reviews)

    5 Stars right off the back for OUTSTANDING customer service in a worldwide emergency! Truly a 24 hr…read morebusiness! Last night around 8:30pm my son was washing his work clothes. Washing Machine stopped midstream and wouldn't drain or turn. So I went to Yelp and put in a repair quote for my appliance guy Pete who I've used several times with outstanding service. He immediately replied that he was closed because of Covid 19. But I also received an immediate response from Billy of Island Appliance who said Connie was in the office and to giver her a call to set up an Appt. So I did. Connie indeed was in the office at 9pm and said her technician was out on a call in Huntington. She contacted him and got back to me within 10 mins. He gave me the choice of coming by after he finished the Huntington job or tomorrow. In this crazy times of Covid 19 I was able to get immediate service. He or should I say they SHOWED UP AT 11:30pm?! YES that's exactly what I said!! 11:30pm! Appliance angels! He had the parts (Drain Pump & bearings) & fixed my washer promptly. Not sure but I think it was his son with him. He was teaching while fixing. Both were Very friendly. This truly meant the world to me because fortunately both me & my son are still working so we need to be able to wash our things in the short span of time that we are home. Being without it would've been a hardship. Thank you Billy & Connie for your stupendous workmanship & prompt, clean & courteous service! Much appreciated! 4-4-20

    Although Bill is very nice. Connie takes forever to return calls when there is a problem. Bottom…read moreline I spent almost 500 bucks on dryer repair and it was still not working. I was promised I'd get a call the next day after their last visit and never heard from Connie once again. Wasted my money and had to go to PC Richard to get a new dryer. Very disappointed to say the least.

    Bitter Breeze - hvac - Updated July 2026

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