Great at wasting your time!…read more When speaking with the person that makes appointments I was assumed that they take VSP. Upon arrival for my appointment, they informed me that they are out of network for VSP. I mentioned that the person that scheduled my appointment assured me that they take VSP, they said then said that they do. They told me to pay for the appointment then and they would give me a receipt that could be submitted to VSP and VSP might reimburse some portion of the visit. Obviously, they are out of network and don't take VSP. What a waste of time. Not fun getting jerked around either...

I tried this clinic out because I needed a new eye doctor and glasses prescription…read more The tech was friendly, but the eye doctor himself was dismissive. He wrote a prescription without talking to me about astigmatism. I can't wear my glasses without getting dizzy. When checking out, the desk staff was pretty rude. Then I got a reminder to attend my follow up? For what? They automatically scheduled me for two appointments without checking my schedule or asking me to attend. It feels very paternalistic, doesn't feel like I was involved as a participant in my care. I didn't feel comfortable there and won't go back. Why should my insurance (or a patient) pay for appointments every three months if there's no ongoing treatment?

Dr Ken Vaid is a extraordinary Opthamologist and surgeon, a very engaging and caring person. Since…read more1998 I have been bringing my sister with type 2 diabetes and her disabled daughter with Nystagmus (uncontrolled eye movements) every three months for eye exams and her son with early-on cataract surgery. In past years the office had at times been very crowded with many patients. We would have to wait awhile since we wouldn't consider going to another Opthamologist. His staff are wonderful and very patient. We have known Zita and Diane all these years and others in staff that finally retired or moved.

Quality of care is phenomenal. His opthamology care is highly exceptional but I can't say the same…read moreabout etiquettes of the secretary at the front desk. I feel she seems to be on edge everytime an afternoon appt is schedule. If you're not and afternoon person then maybe you shouldn't be there. They had outstanding staff before but now it has gone downhill since. I'm not sure if I would continue to bring my dad if this attitude continues to persists and the constant talking about patients under her breath.

Excellent "front desk" service. Dr. Evans less time w/ me…read morethan the Optometrist. The Opthalmologist need more time to spend w/ the patient.

Dr. Farber is an excellent Dr. That aside, I've got to quit this eye office. Just like so many…read moreother reviews on this site, the receptionist is intolerable. She is so rude that unfortunately it's going to be easier to find another Dr. than to deal with her again. This review isn't as a result of a single instance but of every instance with her in that office or on the phone. It is really too bad.

Lu Yan was very sweet and friendly Definitely recommend…read morethis eye clinic She was so helpful to fix my issues .

Wonderful experience personal care. Diabetic eye exam was flawless. Would recommend to everyone…read more Office experience was great.

I used to go to the emergency room in the middle of the night every couple of months, for years,…read morefor acute cornea pain. After seeing all of those ER doctors, Dr. Stampfer was the only one to figure out what was wrong. He provided a simple solution and it completely solved the problem. I am still grateful.

Long wait or an appointment, long wait in waiting area. Techs were great, Dr Braun not so great…read more She seemed stressed and in a hurry. She told me I needed an MRI of my brain but never followed through with referral to my PCP or Shields. I called the ofice, explained everything, and never got a call back. Must have caught her on a bad day...

Try and cancel an appointment takes an act of God. I spoke to someone in registration, and I could…read morenot understand what she was telling me. I was transferred to another department and remained on hold for quite some time. I may have to go in person just to cancel an appointment. I think they need to revise their way of making and canceling appointments.

Overall great experience. Doctors were very attentive and…read moreaddressed all our questions and needs. I came here with my mother - who had an eye exam here. They treated my mother (who is older and does not speak English) with empathy, and understood what she articulated well. The staff was great helping my mother with testing and also helped her with glasses. When I checked in - they went through insurance coverage with us and everything was clearly explained.

I had a really good time! Doctor was really good. I did…read morehave dry eyes for a long time and finally a doctor addressed it without just tell me to use eye drops. I will be returning for a dry eye treatment (IPL). Staff was excellent helping me with my glasses and explaining contact lens coverage to me through my insurance plan.

I have been going to North Suburban Eye for many years.I always feel special, informed in the…read morelatest technology and never rushed.The staff is always friendly and makes me feel that my appointment is the one that matters and they are focused on me.I couldn't pick a better dr then Dr Rita Cherian. She is immediately engaged without being overwhelming. We have a one on one conversation and I leave feeling content and totally informed . I know if I have any further questions, she and entire staff are there for me.I look forward to my appointment.

From the owner: Welcome to North Suburban Eye Associates! With offices in Wakefield, Beverly and Winchester,…read moreMassachusetts our eye care practice is dedicated to excellence in ophthalmology and to providing services in all areas of ophthalmology. Including; cataract surgery, LASIK eye surgery, glaucoma treatment, retina eye care, and even pediatric ophthalmology focusing on children's vision. Led by C. Douglas Evans, M.D., Kimberly Mooney-McNulty, M.D. and Sandra Hu-Torres, MD our staff is not only vastly experienced but also well organized to handle a complete range of vision related problems. If you are located in the North Suburban Boston area and seeking excellent ophthalmologists you will find this at North Suburban Eye Associates. Whether your eye care needs are routine or complex, we invite you to schedule a convenient appointment at North Suburban Eye Associates. North Suburban Eye Associates serving the greater Boston area, adheres to the highest standards of quality and a firm commitment to our patients. Our goal is to educate each patient, to ensure you make informed decisions regarding your eye care.

Dr. Bui is the best! I have been going to him for nearly 15 years, and he is incredibly…read moreknowledgeable and thorough. He takes the time to explain what he is doing, and there is never a sense that he is rushing through the appointment. If you want a top-notch optometrist, Dr. Bui is the person to see.

Dr. Bui is awesome. He explains procedures and the reasoning behind them. He is attentive and kind…read more He selects unusually courteous and competent staff. They respond in a timely and helpful manner via phone or email. My husband and I highly recommend!

I went in to have 2 designer sunglasses fixed. The man in the shop immediately fixed the in less…read morethan 10min and charged only $20. Professional, fast and friendly! Go here for your eyeglass/sunglasses needs. They are the best.

Rick is the best! Very customer service oriented and always willing to take the time to explain how…read moreto pick the best glasses for the customers needs. Highly recommend!