Average. Services made us wait to give us drink orders before doing the food. That set us back and no one was happy about the long wait. Our drinks took or 30 minutes and came when I was done with my meal, again disappointed. The drink was all ice and even then only half filled the glass. read more

BJ's Restaurant & Brewhouse - New American Near Me - Fairlawn, Ohio

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My family is always on the lookout for new places to eat, so when we were out for a family night at the Summit Mall in Fairlawn, Ohio, we decided to give BJ's Restaurant & Brewhouse a try. It ended up being such a pleasant surprise. We all went for the $13 Pizookie Meal Deal, which felt like a great value--an entrée plus a personal Pizookie dessert. If you've never had one, a Pizookie is basically a warm, gooey cookie cake with ice cream on top, and it absolutely lived up to the hype. My wife, my son, and I all ordered the All American Smash Burger. The two smashed patties, the melted American cheese, the signature sauce--it all came together so well, and the fries hit the spot. My daughter went a different route and got the Southern Fried Chicken, and she couldn't stop talking about how good it was. The pepper cream gravy and the corn and red pepper succotash really added something special. Not only was the food delicious, but our server was genuinely kind and attentive. Little things--like checking in at the right times and making sure we had everything we needed--made the meal feel even more enjoyable. The atmosphere was comfortable too: lively enough to feel fun, but not so loud that we couldn't talk and enjoy each other's company. Overall, our visit to BJ's turned into one of those unexpectedly great family meals. We'd happily go back, and I'd definitely recommend it to anyone looking for a tasty, relaxed dining experience. read more

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Went around 5pm with my family on a Thursday. Hardly anyone in. Got seated quickly and our server was super attentive and ensured our glasses stayed full. I got the Thursday rib dinner and the ribs were not tender, they had a lot of sauce which helped but sub par. Rice pilaf was subpar as well. Brussels sprouts were good. All other food was okay. Pizookies are about the only good thing here. We always come in thinking it will be good and always left leaving with everything just being subpar. read more

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Long wait time because they don't have enough servers. The specials don't include dietary restrictions (GF). Also, no corn tortillas for tacos. Need more GF options. read more

We've been dining at this restaurant for years. On each visit, we've had great service and great food. Getting seated usually takes about 10 minutes, but we feel it is worth it. They don't do call ahead seating. On my most recent visit, I had a bread bowl of broccoli and cheddar soup, which was very tasty. For dessert, I had a pizzookie for the first time. They're kind of known for them, so I went with the brownie, hot fudge, and vanilla ice cream variety. It was very good and I'm glad I requested it. Our server was fast and friendly. Everyone enjoyed their meals and we will keep frequenting this establishment. Good stuff! read more

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Bar tender was our server... haven't been there in a while cause the last guy was a d--k... this kid Mike was so sweet and accommodating.... Truly a sweetheart attentive and just soo nice... will be going back. Way to go bjs for hiring a really great server/ bartender!!! Also the food was absolutely on point!!! Had no idea the pizza is amazing and the sticks!!! Excellent!! read more

BJ's Restaurant & Brewhouse - New American Near Me - Fairlawn, Ohio

We went to BJ's Brewhouse for my friend's birthday, and overall, it was a nice experience. The menu has a great variety of options, which I appreciate, and everything we ordered was tasty. My friend and I split the chili flake potstickers and shared the prime rib with loaded mashed potatoes and broccoli. The pan-seared potstickers were a good choice--the chili flake sauce had great flavor, and I liked the little crunchy noodles. The prime rib was solid, but the loaded mashed potatoes were definitely the standout for me. Our waitress was on top of everything and did a great job. Service was smooth, and everyone enjoyed their meals. read more

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My husband and I were there Saturday afternoon. We sat at the bar which only one other person was sitting. The bartender took longer than necessary to get our drink order. We ordered the club sandwich requested sauce on the side. The food took over 1/2 hour. Sauce was on the sandwich Fries were cold. After our first drink we had to ask for another and he wasn't refilling my water. I asked twice for that. He wasn't busy except to visit with the woman at the end of the bar. We hadn't been there in years and now I recall why. We will never return. read more

Thin crust pizza was very good and server was very friendly. Also good dairy and gluten free options.

my wife and I went in to have dinner and a few drinks at the bar - and she said is my beer 9$ dollars- and I said no, it's probably a 35 ounce tap Beer - then she said I think you're Miller lite is $6.50 - and I said no that can't be right. This is not New York. This is Akron Ohio so we asked the bartender and of course they didn't know they just work there. lol So if you feel like you have a lot of extra money, go to BJ's they're way overcharging - will not be back read more

BJ's Restaurant & Brewhouse - beer menu - New American Near Me - Fairlawn, Ohio

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Well, the food... it was my birthday and it wasn't to be known but my daughter thought she was being funny. We ordered our food and my granddaughter got Parmesan pasta. She took one bite and it had a hair, dismissed it but the second bite also had a hair. Besides that, I do not recommend the BLT chicken sandwich. Way too thick and I thought it to be dry. So, leading to the reason I announced the birthday. I was offered a free cookie. We decided to take it home because of the hairy pasta. The waiter stated they would send the manager over and get my free birthday cookie. We got the bill, the pasta was taken off but the manager never came over. We got out to go birthday cookie and went home. We opened up the cookie at home and it was burnt beyond eating. Thanks for the Birthday dinner BJs read more

VERY disappointed that they no longer have root beer wings at my local locations. BRING IT BACK

Great place to grab a beer and snack later at night. Lots of appetizer choices. Their house cider is great! Enjoyed drinking it. It was easy to find a seat as this restaurant has a large dining area. Our server was attentive. read more

BJ's Restaurant & Brewhouse - House berry burst cider - New American Near Me - Fairlawn, Ohio

Went in yesterday for dinner, it was so cold inside most of the customers wore coats. Food was expensive and nothing to write home about. The service was good. But not good enough to return. read more

was not fire service it was not fun it was cold server forgot about us and took 1hr plus for a cookie like if i had a dollar everytime i thought about coming back i would be in the negatives... it was not good and im disappointed (replying to bjs) if i was stuck in a desert and that was the only place i would keep walking and act like it wasn't real because when i say i am so dissatisfied i am like it took 2 hours just for us to get everything so...? i just think maybe instead of trying to get costumers back you should focus on your employees who clearly have altimeters and can't remember her only table like... read more

This was the worst lunch experience I've had in some time - and terribly overpriced as well. Danielle was in the mood for chili (as was I). I haven't been to BJs for lunch in ages because I'm "work from home" now and was looking forward to chili and chicken fingers. Well chicken fingers are off the menu now, I guess, and everything else is $25+ unless you want a burger/sandwich. So I had a French dip and Danielle had a chicken sandwich. My au jus was plain brown salt. Our fries were overwhelmingly salty. The coleslaw I got was ok but plain bagged mix. I ordered a beer (Nutty Brewnette) -terrible. Danielle hated the chili. Our server, Liam, was fine. Maybe overly attentive. Kitchen/bar service was incredibly slow. Took 20 or so minutes to get 2 cups of chili and then our meals were delivered 10 minutes later. Within 2-5 minutes we were already being asked if we needed boxes. Chill Liam, no one wanted out of there more than us but give ilia a chance to pick through this mess to eat what is "edible". When the bill came I almost died - when I could finally see it using my phone's flashlight. Never going back for lunch. Probably never going back to this location at all. read more

BJ's Restaurant & Brewhouse - Holy crap. Way too expensive for garbage food. - New American Near Me - Fairlawn, Ohio

Brought a party of 10 in. We knew there'd be a bit of a wait so grabbed some beers at the bar. Only one bartender for the entire place so that was pretty slow but selection was good. Everyone we talked to seemed annoyed we were there. Place was pretty empty by 9 when we got outta there finally. read more

While the beer is very nice the place is worn out. Here is what I experienced. Floors are sticky and dirty. Yuk. The food prices are sooo high. A burger is $18! The quality of the food just ok. Over salted, sloppy presentation. I got ribs w a side of garlic veggies. The ribs were ok, need a grill or smoker. The veggies were over cooked and disintegrated into little pieces. I won't eat there again but I will drink their beer. read more

Loud but perfect with my loud kids, we blended in. Menu had something for everyone, from fries & chicken wings for the kids to a leaner salmon salad for my husband. Service was great too, she (forgot her name) was very nice. read more

My husband and I visited the Fairlawn Oh location recently and had an amazing experience. Every employee was super friendly and fun. We especially want to give a shout out to our server, Paris. He went above and beyond with his service and humor even though he was in the weeds. Oh, the food was great too! read more

The manager Jason was horrible....he needs to Do Better especially his attitude! My server mark was amazing....from beginning to end...

I was in town visiting an old friend, stopped in for lunch. It wasn't busy when we got there - got seated right away. Menu is via QR code and their menu is extensive. Wait staff came by took our drink order and left us to review the menu. It took us about 20 minutes to decide what to get. Also, we found out that the unlimited soup/salad was not available on the weekends - they should make a note of this on the menu. We finally ordered, I got the salad and pizza combo with order of sweet potato, friend went with 1/2 sandwich with wedge salad. The food was decent, nothing to write home about. The pizza was ok, the salad was a lot better lol and you can't beat fried food :) The conversation was great, the food was decent, service was good until after we paid :) read more

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The service was exceptionally slow. We were seated at 6:15 and did not get our food until after 7:30. I ordered the smash burger--the bun was twice the size of the patties and the burger was a mess and salty. The table was not bussed so we ate our desserts with a pile of plates and a series of empty glasses crowding the table. Not a very good experience. read more

STAY AWAY FROM THIS PLACE!. Walked into the restaurant early evening on 12/22/24. Was seated. It began to get busy after we were seated. Our waiter took our order and for drinks. After ordering two iced teas we are red appetizers soup and a salad. He never came back to our table, mind you the both behaved and us he waited on also in a very timely manor. We had to ask him to take our order this was 30 min into our experience. He took our orders for prime rib and then left after saying ,and I quote. " I apologize for not putting you ahead of my other customers what do want to order? " We ordered prime rib and then he said he would refresh our drinks. HE NEVER CAME BACK! WE ASKED FOR THE MANAGER.He then rushed over with drinks.. The MANAGER WAS JUST AS UNPROFESSIONAL.! He offered no real explanation said he would take off the soup and salad and I quote" Well, this is probably not going to make you feel better but WE ARE OUT OF PRIME RIB". OKAY so the waiter could not have said something earlier? Why such a foul attitude toward us. He just assumed we would rather leave than to offer any thing in return. We got up to leave after 40 min and only soup and salad and this bad experience. STAY AWAY FROM BJ BREWHOUSE ESPECIALLY THE ONE IN FAIRLAWN OH, read more

BJ's Restaurant & Brewhouse - Business card - New American Near Me - Fairlawn, Ohio

I'd give it a 0 stars if I could. We were there at 5:00 and ordered our food at 5:28. At 6:34 they came to us and said they lost the order and needed to put the order back in. At 7:15, we left with no food. Walked out telling all the waiting parties about how long we waited and everyone left. HA! No manager interaction until I demanded it. He was such a cuck he had no clue what was going on. That place can rot. I will never return, ever. read more

Awesome service! Our waiter, Anthony was great. Attentive but not intrusive. Food was good and reasonable priced. We ate in the bar and enjoyed the happy hour prices. The only thing, it took awhile for my eyes to adjust to the dim lighting. read more

order late night food and received burnt sweet potatoes fries. These are my favorite and couldn't even enjoy them. Thanks BJ !!

Went for dinner on a Fri night at 530. The place was only half full...but we went and sat in the bar area. My issues are: It took forever to get food and drinks. Not the fault of the server...she was timely and attentive. We could see the glacial flow of drinks coming from the bar because it was only about 3 feet away. A simple beer took 15min. Our appetizer was ordered...delivered...and gone...before a beer came to the table. Same with food...we had to take everything to go once it was finally delivered. Completely unacceptable on both fronts. We actually had to ask for a check, to go boxes, and scooted out the door to a previous engagement. Time from ordering to delivery was around 40 min. Two salads and a protein bowl...nothing extravagant. And the topping is...almost every item is significantly overpriced. $91 for a party of two. I feel a little beaten up after this experience read more

One of the worst restaurants we have ever been, I ordered a jambalaya and was Completely tasteless and my wife was served the wrong order, after a long wait we decided to take the it home read more

The server was so nice ! The manager was very rude! Did not introduce him self , told a whole table of lineman here restoring the power that we were liars ! Told us we didn't know what we was talking about ! A being a smarta$$ if I could give 0 starts I would ! read more

Tuesday's is my favorite day at Bj's! Half off wine and desert. Kaitlyn was our server. Wait! Is that politically correct? She's a real gem. Ask for her by name and tip her generously. This Gurl Slays!!! Be prepared to wait... don't come at popular times if avoidable. Know any skilled chefs? They need help in kitchen. It's been an hour, we've been served our drinks and appetizers. We ordered later than usual- we had a party of seven. The thing that keeps me coming back is social talking while we wait... time with family and friends is priceless? read more

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Unwelcoming experience overall. 40 min wait for a table for 2. That was with a 75% full restaurant and all the 2 tops open. After being seated, we noticed the table was not wiped off by the bus crew. We continued to order 2 pzookie and waited for 40min. After eating we waited 15 min for check and realized the table allowed Check out online. That would have been a nice to know but a nifty feature. Lastly, the manager walking around with a don't tread on me flag key chain charm was cute. Provided some comic relief as it always seemed to point out and never twisted as he walked. Was it fixed to always point out or did he fixed it every 2 seconds. read more

Closed at 10 o clock and refused to seat us at 830!!!! Awful place, person at the front was very rude and told us to leave, Never Go!!!

We ordered takeout for 5 last evening. Everything on our table was barely edible. The bacon jam wings were so lathered with jam (after roasting) that I had to rinse them in warm water to eat. The ribs were the same...lathered with sugary, overly sweet sauce after roasting,,,not roasted with bbq sauce as you'd expect. The fish & chips! Frozen fish, i believe, fried beyond recognition. My guest ate only the center of each piece...the ends were dry rubber. The chili bowl was acceptable, but they didn't bother to include the onions and sour cream to top it off. The sliders were, well, sliders. But WHY does their takeout suffer so badly. Who the heck is actually cooking? Who is overseeing what goes out the door? No quality control. I wasted $124 on badly prepared food...I was embarrassed for my fam and friends. What a disaster. This was our 2nd BJs takeout. It was our last. read more

BJ's Restaurant & Brewhouse - chicken in a sauce - New American Near Me - Fairlawn, Ohio

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Not great service, nor atmosphere. Many other local bars to chose from that have good beer, food, sports and service

This is a cavernous space! Positive up front: the food we had was delicious! The chili con queso was thick and relatively spicy. And the chicken bowl we shared was filled with flavor and texture. We shared it, and e still had to take it home! Our server (Jimmy) was friendly and welcoming. The downside, though, was the fact that they were out of several things we ordered. No cheese sticks? Really? The pinot noir my wife wanted was also out of stock. As a craft beer fanatic, i chose something light, since I was driving. But the bartender poured my lager with several inches of the glass remaining. Hence...not a true 'pint'. At check out, our server printed off the bill for the gift card and NOT the transaction. And he left us no pen to sign. (didn't matter...there was no space on the bill to include a tip!) After going to the bar and the host-station, we finally (about 25 minutes later) received a true bill and then left. Yes, some highlights, but more 'misses' than 'hits'. read more

We went for a work luncheon. We had to wait for a table about 20 minutes, for four people. Our waitress was an airhead. She forgot what we ordered to drink. She messed up the food orders. She didn't come back to refill drinks. The food was so so, the soup was horrible. I felt like we were all eating at different times as everything was wrong and then came back whenever we reminded the waitress. I cannot recommend this restaurant, especially since there are so many great choices nearby. Skip this one! read more

I planned a surprise 60th birthday party for my friend. I called two weeks before and spoke to Matt the manager. He was very helpful and tried his best to make sure he could accommodate my party of 35. We ended up with almost 45 people show up. They had planned ahead and already had extra tables set up and reserved the side area for our group. We had two wonderful servers !! I can't say enough about Peyton S. and Jocelynn P. They went above and beyond to get all orders in as quickly as possible and never missed a beat. They were friendly and were also handling tables in that area that weren't our party. The restaurant was out of many of the appetizers pretty early .. we were a 2-5pm time slot. But our servers couldn't help that. Jennifer and Quinton were also part of making our party special. I would definitely use this place again for another party !! Thank you !! read more

I made my way to BJ's Restaurant and Brewhouse for the first time ever today for lunch and it was quite an experience in good and a couple bad ways. First let's start off with the cons and my first one would be that the restaurant is too dark and I had to use my flashlight on my phone to help me see the menu. The other can was I did not really care for the coleslaw that came with my meal I'm not into crunchy coleslaw and that's nothing against the restaurant I guess it's just my preference and the third and last conversation was that my regular Pepsi seemed a bit watered down even on refills. Now let's get onto the positives I decided to order an appetizer even though i rarely ever do but since i was trying someplace new i would try an appetizer and i decided to order the avacado egg rolls as my appetizer which was avacado with cream cheese, sun dried tomatoes,red onions, cilantro, chipotle peppers with a sweet tamarind dipping sauce and these were excellent i would come back for just these they were really good and had a nice kick punch of heat i really enjoyed them. As for my main entree i decided to go for the brewhouse philly which is marinated slow roasted sliced sirloin with provolone cheese, sauteed mushrooms, caramelized onions,peperoncinis, all served on a toasted hoagie roll and served with a side of bj's coleslaw and french fries. you all already know my thoughts on the coleslaw so the french fries were really good they kind of reminded me of french fries you get at a carnival or fair for some reason they were light golden brown and delicious and as for the sandwich it was excellent and it was nice and juicy and flavorful and i would order it again for sure. As for the service and the restaurant, the service was fast and friendly and responsive and the restaurant was nice and clean. I will be back for sure but not sure when because i feel it is a bit pricey for what you are getting and my meal came to just over $30.00 dollars but i also get that the theme is like a steakhouse that is using prime products for there items. but all in all a pleasurable experience. read more

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Our family group of 11 tried to make reservations online at this BJ's location, but on the website it said groups of over 10 must reserve a spot on the waiting list in person with the hostess. We arrived at 5:45 and were told by the hostess it would be about 7pm when we get a table. We placed our name in for the wait list and were told we'd get a text when ready. Some of us killed time until 7 at the mall next door, and some of us ordered drinks at the bar. Around 7:00 we came back in and the hostess seemed surprised, then the hostess came and said "just so you know, you guys have another 45 minute to a hour wait." When we questioned what happened that caused another 45 minute to an hour wait past the time she originally said, she got condescending and insisted that she had told us AFTER 7:00, which was false. My mother in law asked if we could sit at separate tables near each other and the hostess said yes, she could split us into tables of 6, 4, and 2, but one person couldn't pay the bill for everyone, each table would be responsible for paying their own bill. When my father in law asked to speak to a manager at that point, the manager came out with an attitude and kept telling my father in law to "calm down" before a word was even spoken and acted like he was going to physically attack him, saying things like "sir back off" and "you need to calm down" and "don't come at me like that", even though he was in fact, not coming at him at all. The manager cut him off every time he tried to speak. The manager ended up saying that he actually could find a table for us, and asked in a condescending tone if that sounds like a good idea to us. He came back a few minutes later saying that the table was available and ready. When we questioned how a table magically appeared after saying we would be waiting another 45 minutes to an hour the manager continued to have an attitude and act like we were unreasonable for wanting to be seated when we were told that we would. He even asked my father in law to step aside with him to discuss it further but continued to tell him to calm down instead of listening to him explain the problem. We ended up getting reservations at another local restaurant that was able to seat us within 15 minutes. We will never return to this BJ's location again due to the attitudes, unprofessionalism and ineptitude of both the hostess and ultimately the manager, Dan. read more