Why do I keep doing this to myself. It's like I forget how unbearable the service is...every time. Tonight was another example. Took forever for the server to come to us the first time. Food was slow in coming out. Fries were barely warm and rubbery. Finally tracked down a passing server to get that taken care of as our food was dropped off and our server had not stopped back to even ask how it was. About 15 minutes later he did ask how we and a table across from us was....they had been waiting for nearly ten minutes for refills. Ugh. The brisket burger I had was slightly burnt, but to be honest, it was still crazy good. Would've been great with some hot, crispy fries, but such was not in my future. I won't be back. Love the food usually, and love the craft beers. But I can't pay these prices for this bad of service. read more

BJ's Restaurant & Brewhouse - Balsamic glaze chicken. Wife said it was tasty. - New American Near Me - Tuttle, Ohio

We went right when they opened and for a chain it is really very nice here! The service is good and the food above your average standard chain restaurant fare! Exstensive menu that made it so hard for to chose, I would recommend going with a bunch of friends so you can sample as much as possible. Not being as fortunate, I did the usual and talked my husband and son into ordering as much as possible and the vegatarian options were left up to me. We started with the best beginnings combo featurung Spinach & Artichoke Dip, Mozzarella Sticks, Avocado Egg Rolls and Santa Fe Spring Rolls The men enjoyed the cheese sticks while the rest was all upto me and I did not mind one bit, all was delicious and really a huge platter, this is one combo really worth the money! I also had the potstickers which were great as well. My husband had the gourmet mac n cheese which was very very good, rich and gooey just like it is supposed to be! With that he had the Piranha Pale Ale Chili Cheeseburger, it was really like they stated a true knife and fork sandwhich, while it was good, it was a bit messy and soggy for him. I had the whole wheat pizza with Flame grilled Portobello mushrooms, balsamic vinaigrette marinated oven roasted mushrooms, caramelized onions, fresh thyme, parsley, Fontina cheese and a drizzle of balsamic glaze which makes me want it all over again just reading this, it was so damn good and right up my alley! Along with that I had the seared Ahi salad with their amazing sesame dressing. Needless to say we were pretty stuffed the rest of the evening but it was well worth it! One of the top dining choices at Tuttle, great for the family, there really is something for every tastebud! read more

I like the little pizzas This is a great happy hour and lunch place to go. Drink specials are awesome and the personal pizzas are discounted. Speaking of personal pizzas, they are very delicious. Great portion size, packed with flavor. Versatile enough to enjoy for a sporting event or date night read more

I went here last night. I'd been to the other location once for a birthday and came away pretty happy. Last night was no different. We had the avocado egg rolls to start, and my friends thought they were extremely spicy. I thought they were just fine, but I like spicy food a lot, so I may not be the best judge. I liked them and would order them again. I also had one of their Porters. It was good, don't know if it was anything special, and it would have been nice if I would have been given the dollar off for happy hour, but, apparently, that's only good for the bar area. I got the boneless wings. They were good. They were around $10, which seems a little pricy for what I got. I did enjoy the taste, and they were definitely spicy enough to catch my attention. Next time, I will probably try the spiciest wings they have though. Overall, it's a good place to meet up with friends or grab a bite to eat. read more

Every time they have a seasonal beer I try it and it never disappoints. I love that the staff knows their stuff and makes selections so much easier. A good mojito is hard to find in Ohio and theirs are pretty good. A bit on the sweet side though. If you came to drink, you're at the right place! Don't forget to order the gourmet Mac and cheese. They serve it nice and hot, it's so flavorful full of bacon and cheese. Goodness in every bite. Their entrees are pretty good too. I really enjoyed their lighter side of the menu such as the bbq bison burger and fries... Their prices are decent. In a nut shell this place has a great atmosphere, drink selection, and reasonably price good food. Bonus! You can take home their beers if you love it that much! read more

The beer is truly awesome. The food be a little careful but the pizza was great. Appetizers just so so. Calamari was less rings and more tentacles not my fav. Wings served with ranch...really? BC with chicken. Overall really good and I'll be back. For sure for the Jeremiah Red. Shit that good. read more

BJ's Restaurant & Brewhouse - Yes that good. Are the crap out of that pizza. - New American Near Me - Tuttle, Ohio

We stopped in for a Sunday afternoon lunch on our way through Columbus and had a fine lunch. We chose it mostly because my husband's initials are BJ. My husband had a hamburger topped with chili that was really good. I had a stuffed potato that was also great. I recommend that you skip the side salad as it was yuk bagged lettuce. Other than the salad, it was a great lunch. I didn't enjoy our server very much. She spent a lot of time trying to sell extra items to us and no time bringing things that didn't add to the bill. It was like she was trying a little too hard to do all of the selling that they taught in the training class and as a result she didn't seem sincere. She brought mustard for my husband's hamburger about half way through the meal, and only refilled my water after I was completely done eating. Still, service aside, we'd go back if we were on a road trip and saw the sign from the freeway. read more

I went here and got the salmon and grilled shrimp with mixed vegetables and risotto. I ordered the blackened salmon and it was cooked to my liking. Done but it remained moist. The shrimp on the other hand . . . . the risotto was ok and the veggies weren't overcooked. The menu reminds me of the Cheesecake Factory menue from the standpoint there are MANY options to from which to choose. I hot a house-brand beer that had a good flavor. The heferweizen. read more

Normally one of my favorite places to eat but today I was extremely disappointed for the first time. Fist the bathrooms were not clean, soap dispensers in the ladies restroom were broken. One of the faucets was streaming water and just generally not clean. The restaurant furniture hasn't been kept up with and some of it should have been replaced a long time ago. The food all came out at once, appetizer salad soup and main dishes despite specifically asking the waitress that we not get it all at once. We sent the appetizer back as it was cold. The prime rib was cold and the ahi tuna salad was just mediocre compared to last times. Not sure if the Management is new or if they are under financial distress. I'll give it another try and if my experience is the same I hate to say it but I wouldn't return. Sad with how great this place used to be! read more

I just "ate" at the bjs on Tuttle Crossing on Dublin, OH. The waitress was very nice but a dish I get every time was burned to a crisp where it was not eatable. While they did take it off the check I was not offered something else instead. The manager was less than pleasant. I go to these restaurants all over the country and have never experienced anything close to this. I will NEVER visit this location again read more

FYI- when making reservations for BJ's using some very popular dining App's you don't actually get a reservation, you get your name put on the list when you arrive. So pretty much call ahead seating NOT RESERVATIONS!! So don't plan your evening around said reservations because that won't work. Customer service is not a priority here! read more

BJs always has a crowd and it must be for the wide selection of food they offer. Service was average and the food is also average. Pricing seems to be on par with other restaurants in the area. On this visit, my philly steak sandwich arrived cold. The server did a great job of taking care of the situation and offered to make a new sandwich right away. The new sandwich was hot and very tasty. The rest of the table's food was hot so must have been bad luck for me. BJs is an ok spot for large groups or families looking for a wide range of food options. read more

Get the jambalaya! It's really good. It says it comes in a spicy sauce but it's really not saucy or that spicy. However, it has amazing flavor and a good proportion of meat to rice. But make sure you save room for a pizookie. Seriously you can't go to BJ's and not get a pizookie. All of the flavors are soooo good. read more

BJ's Restaurant & Brewhouse - New Orleans Jambalaya - New American Near Me - Tuttle, Ohio

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Stopped in yesterday after we visited the Casino. I have been by it a million times as I get off the 270 exit and heard some positive reviews by friends and family. I wasn't really hungry at all but I did have to eat something, you know what I mean? My wife was hungry for lunch as it was around 3:30 and we had just left our first visit to the Columbus Casino BTW I won on the slots. Anyway, wife ordered the Ma-hi Taco and a house salad, I just ordered the Calamari appetizer - not being that hungry. I also ordered a glass of wine and was ready to order another when I decided to check out their beer list. My appetizer was very good, my wife said the taco was okay. However I am thinking we were just skimming the surface here and not knowing what to order. Like their pizzas and many other items I can think of. The ambiance is excellent, the service very good. The mural on the back wall of farm workers and wheat is a nice mural and reminded me of other similar murals I have seen, has a good effect. Our waitress when asked said to try the Jambalaya, I definitely will on my next trip when I am hungry. Her service was very good, attentive and fast. Although have to admit the place was not that busy when we were there but it doesn't matter. She was very helpful as well. Now about that beer list - I am not much of a beer drinker at all. Every now and then, like 2 times a year I drink beer. Well I think that is about to change - I ordered a BJ Blonde OMG what a wonderful tasting ice cold beer. It was truly excellent. Here I am thinking about going over there right now for another glass or try something else. They know beer! What a nice neighborhood establishment, I know we will be over there many more times. I am lucky I live close enough to be there in 5 minutes, read more

Yummy food, variety. Pleasant, but overworked staff. Love the meatballs, burgers, salads.

I'll start by addressing the delivery. It's third party. So, one of several carriers will deliver your food, and you won't know who it is. And, neither will the restaurant. Then, when you don't receive one third of your order, and you call to have the issue resolved, a smug manager will tell you he has no idea who delivered your food. I guess asking about the order number, or what my name was would have made it too easy to track down. Then, the manager will tell you about a gift card he can have waiting for you, when you come back for your cheese...... you know, because he forgot he was talking about a delivery order....... The model for food delivery from this business, while potentially profitable, is either poorly briefed to the employees, or just generally unimportant. So, my suggestion is to go there. Either to sit and eat, or to pick up. Simply stated, the platform used for delivery of goods, is an unmitigated disaster. Or, Perhaps I had the pleasure of dealing with the least knowledgeable manager in the establishment. Hopefully. read more

Don't bother trying to get served if sitting at the bar while female.

Courtney Smith was the best server we've ever had. Her sense of humor made my night. 10/10 will come back to see her again. Best server we've ever had there. read more

Called the phone ahead seating and when we arrived early found an open table in the bar. The wait staff was friendly even though she was extremely busy. The lighter fare menu has some very flavorful dishes that are satisfying. Of course that left room for a pizooki.... I know. But it was delicious, read more

Are you freaking kidding me? $70 for 5 draft beers and two appetizers?!? We went here for a college football game and paid and average of $6.50/pint and $24 for two apps. Seriously!? No wonder the parking lot wasn't full. Also, for $24 apps, the food shouldn't taste like it came out of a Stouffers packet. read more

Full disclosure: I was only here for drinks after a movie. I'll be back for a try at the food another time. We stopped in at after 11 on a Friday night for a drink or two after a movie so we could continue the discussion/argument about said movie. The place was pretty empty, there were a couple groups in the bar area and some people on the nice looking patio. We sat at the decent sized bar, which got immediate points because they have hooks under the bar were I could hang my purse (why don't more bars do this?). The bartender was quick and good, although she did try and steer us towards the lighter beers. I had their stout which was pretty tasty, smooth with a good coffee flavor. My friend had the blonde which he enjoyed. I tried the Irish red later and it was a nice, well-made beer... would be nice to have on the patio. Overall, it was nice. The service was good and it felt pretty comfortable. I'll definitely pop back in for dinner and see how the food it. read more

Came here w/ my parents as they had received a gift card. We sat on the patio as it was an Indian Summer evening. While it was nice to have a patio option, you are pretty much sitting in a mall parking lot which is bizarre. They could add some planters around the patio area w/ trees/bushes/flowers to help give a better aesthetic and not be starring at a JCPenny sign and massive asphalt parking lot. Some LED lights around the fencing would be neat too. I noticed they had heaters out there, so presumably you can also go out on the patio in the fall? Foodwise, have everything you could want for sit down bar food. Portions are GIGANTIC (I had a pasta dish - I think it was cajun chicken something or other). Had leftovers that lasted me for 2 additional meals. I'm a fan of leftovers, so definitely get your money's worth. If you don't feel like having leftovers, highly suggest you split your meal when it comes to the pastas. My mom said the place overall reminded her of Champps, in a good way. Beer was yummy too. Service was good - knowledgeable, eager, friendly staff. Was a little hectic as they were pretty busy and had only been open less than 2 weeks. I've been back w/ a friend and we had vodka drinks at the bar on a Monday night. Fantastic sized drinks and typical prices. I thought their bar display was pretty nifty. Lots of bros w/ their bros watching Monday night football on what seems to be good TVs. So might be fun for checking out dudes w/ your lady friends but the dudes just might be too into football to really care! read more

I really really like BJ's Brewhouse. I would come here more often, however it gets a bit pricey especially coming as a family. They have an absolutely enormous menu, it always takes me several minutes to figure out what I am in the mood for. Everything I have had here has been good, especially the burgers. The beers are pretty good as well. They have a couple solid year round offerings such as the Jeremiah Red and Tatonka Stout (served on nitro, yum!). The seasonal beers really shine though. I have thoroughly enjoyed the Grand Cru as well as the IPA. They offer most of their beers to go in "growlers" which are half gallon jugs. The service is always fast and friendly and the building is a nice, open atmosphere. I like the upscale warehouse theme, which seems like it would clash but doesn't. It is a little tricky to get here due to the mall traffic, and you have to immediately change lanes and turn in order to get there from 270. Overall, for a chain restaurant, I highly recommend BJ's. read more

Just had lunch here today and had no complaints. The service was good, the food arrived quickly and the large screen TV was showing the final round of the golf tournament. We ordered the avocado spring rolls as an appetizer and they were fabulous. Our waitress said they are the #1 appetizer on the menu and we believed her. For lunch I had a ham, turkey and bacon sandwich. It came with a side salad and had Swiss cheese and a slaw of some kind on it, it was all very tasty. My companion had the buffalo bacon burger, with wedge fries. His plate was HUGE! What he really liked though was the black cherry soda they offer, which is house made. We did not have dessert, as we were stuffed! This was my first lunch visit but it will not be my last. We did not stay long enough to learn who won the golf match, so please keep that information to yourself until I can get home. read more

It used to be much better but the quality has gone down hill. I have to reach the word count requirement. a a a a a a a a a a a a a hi a a a a hi read more

Great service from Christian in takeout. He was able to take our large order with no issues, and did it with a smile! Awesome job!!!

BJs has a huge selection of food. If you haven't found a favorite and especially if you're hungry, this can lead to not being able to decide on a dish and inevitable frustration almost. Once deciding you really can't go wrong though. They have delicious food and everything from appetizers to their sandwiches, salads (crispy chicken salad rocks) and awesome pizzas are sure to please. Drink menu is also extensive with a variety of draft beers, BJs own brewed beers and great cocktail creations. BJs can get pretty busy sometimes so if you see a long line they do have first come first serve seating in the bar area. If you're really smart, they also allow call ahead seating which can cut your wait time down once you arrive. They have a frequent dining card that's pretty good and their email list gives nice additional benefits like free apps and free pizookies (if you don't know what those are, make sure to order one for dessert, you won't be sorry). Ryan read more

I have eaten at the BJ's at Polaris and wasn't terribly impressed but that was years ago so back in town with 5 others to feed we decided to give this location a shot. Receptionist was great our waiter not so much, very slow service, made a few requests with our food order and none of them happened. The Calamari was awful and the majority was the multiple tentacles and they were over cooked, dessert was asked without chocolate ice cream and it came with chocolate ice cream. We closed the restaurant so no time for do overs... Food was decent service not impressed read more

Came in here with 6 people, four adults and two kids ages 2 and 7 months. We were seated promptly and a server was with us immediately. I got the Shrimp and Arugula tacos. They were very tasty, though I recommend substituting the grain bowl for something else. I did the House Salad and it was very good sized, and was quite good with their vinaigrette. Everyone was pleased with their orders, and service was fantastic. Huge shout out to Seth P, he was a rockstar. I have had luke warm service AND food here before, but this time was just how it should be. I would not hesitate to come back if there was a chance we would be dining in Seth's section. read more

Great for the entire family with a diverse menu. We go about every 2-3 months and have never had a bad experience. Also, the custom beers and carbonated beverages are great. One other tip, make sure you download their app so you can get on the waitlist early, earn points, and get discounts. read more

This is my first trip back in a long time, and it's still wildly inconsistent service and food. I usually end up going to meet others who chose this restaurant. Overall, I could never recommend anything past the bar. Bar service is typically good, but table service is usually a long wait, and the food is all over the range of temperature. Only the pizza has ever been too hot to eat, while everything else has been sitting a while. It tends to be on the over priced (but often double portion) spectrum of restaurants like Chammps and Cheesecake Factory, but of these, I have never had the abandoned with bad service experience in Chammps. For BJ's, the Tuttle location is worse than Polaris...probably because there is no walkable competition for the Tuttle location. Pizza can be good, and usually they can accommodate large parties, and the restrooms are clean. Servers are nice, just often slow, or at worst, absent. read more

Love this place! The food has always been very good, and the portions are great. I always have leftovers to take to work for lunch! I have avoided going during the busy times and always have great service. The pizookie is very good, but it is actually a copy of a dessert that I had previously at ESPN's restaurants. The ESPN version is better (and bigger). If I am at Polaris, this is one of the few places I would go to. read more

This is my second time to this restaurant in the same week. Employees were really nice and our waitress was always checking on us and making us feel like home. I love the Santa Fe with grilled salmon salad. I even brought my baby the second time with no issues. I definitely recommend this place! read more

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It's hit or miss here... I've had food that was downright terrible, and then sometimes it's great. Service is inconsistent too... Kind of annoying, since the menu is great. Drive a few extra miles and get the one on Polaris instead. read more

I ate here with a small group last evening for a business dinner. I must say I have been to BJ's several times, and have always thought highly of their menu selection and service. Tonight however the service was horrible and the food was not up to par. For a midweek evening, they were not extremely busy. Our waitress seem to have too many tables and was running around trying to keep up with the demands. There were five of us in our group. We each got our drink orders which was all simple as well as an appetizer which came out in decent time. We then ordered our entrées and some came out OK and some needing attention, however we had to wait for our waitress to come back. The rice mixture was extremely dry and we requested something different which did not come out until we were all done eating. We even told her to not bring it since the meal was over however she didn't listen and brought it out anyway. A couple of us ordered the small steaks which were just OK. We all thought overall the food quality was just not that great tonight. Our group has eaten here several times over the past few years without issue but something seemed off tonight. I'm not sure if they were understaffed or what but it seem like every time we turn around we had to wait for something which should not have taken but a few minutes to take care of. Even our bill we received was wrong and belong to another table which really topped off the night on a wrong note. read more

Not a review about the food but about the service, which we received none!!! The manager was rude and didn't even want to give us a table. We waited for over an hour to be seated and other large parties got seated before we did. Absolutely horrible service and I look forward to giving a call to corporate and complaining because the treatment we received was NOT okay. Ps giving them a one star review is generous and if I could submit this without one I would read more

Horrible customer service by the GM Dan and horrible timelines on the to-go food. I was essentially blamed by the GM that the mess that was made in my car from the to-go food spilling was due to my seat being uneven. So the liquidy dish that spilled all over my seat was the fault of the seat not being totally flat. What car has a seat that is 100% flat?? Not to mention, it's to-go food, it's going to go in someone's car. He said they put all food in a box and that's all they have. I advised doing what other restaurants do with liquidy dishes which was wrap it in saran wrap and put it in a plastic bag first before putting it in a paper box. I asked for the cleaning of the car seat to be taken care of and he said they don't do that but he would check with someone and get back to me. Shockingly I never heard from him. Plus the food order which was placed online the day before was 30 minutes late. read more

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Ordered blackened salmon on sante fe salad. Got regular salmon. I wasn't going to send it back bc it feels wasteful. Par for my expectations of a chain restaurant. PS: blackened salmon is worth 5 stars on its own when they get it right. read more

We got there early so it was not busy. The service was quick and little wait for the food. However the food was too salty. Never had salted asparagus like this before. The main reason for the post is the place was so cold it took away from enjoying the meal. Wish I had a thermometer. I am guessing below 70 degrees. We would have gotten another beer, but could not wait to leave so we could warm up. read more

Lazy Tuesday evening dinner with some friends (7 of us in total), was super busy... Service was ok, if a little slow, food was pretty average in my opinion. This is the second time I've dined here - I don't think I'll be back... I know it's a 'sports bar' or whatever it claims to be - but hearing a conversation from across the table was virtually impossible... (especially with screaming babies at the next table!)... Overall I rate this place as average. It's a shame the food wasn't 'exceptional' as then all the rest would seem insignificant... read more