This used to be one of my favorite restaurants. Their management team and who ever is the grill cook just changed that. They burned my steak. Burnt to a crisp! I reordered a burger. The server, who was the only good part of this experience told me the manager would be over. They never came. She's the one who reordered my food and made a point of trying to make our experience better. I saw the manager walk by and roll their eyes on multiple occasions through out our meal. When it comes down to it there are a lot of other options in the area to eat at. Next time we dine out we will be choosing one of them and not BJ's. read more

Our waitress was very unattentive! She ignored us most of the time of us being at the restaurant. We constantly had to repeat ourselves. Super annoying! She kept trying to push dessert on us even after we said no multiple times. I don't appreciate having to try and find my waitress because she can't keep our waters full. Not only was the waitress unattentive but we also had 8 other staff members bringing our items and when we requested something they would relay the message to her and we would wait FOREVER for our drinks. Food was great.... Bonefish Grill is better! read more

The service for takeout is horrible. During the phone conversation was given time when order supposed to be ready. Initially on arrival they said that they never gotten an order. After some searching, they found an order. Someone took it, and never placed it. I understand things happen. Apology would be sufficient. But they reacted like nothing happened. After additional 30 min waiting, I had my order. Nobody even said sorry, or something like this.... read more

We celebrated my husband's birthday here. He really enjoyed it. The only problem was the server neglected our son who was sitting directly across from her. The food was great. read more

The food and service are OK. Nothing about this place really blows me away. As I said the food is good, but not worth the pricing or the wait. I can think of other places I'd rather go. read more

Another place that won't make a commitment! Are they a NOLA style restaurant? Are they mexican? A pizza place? Who knows? Unfortunately when you try to do everything nothing is done well. The food was mediocre, service was normal. Won't be back. Burgers are about 13.00 as are sandwiches. They were out of the entree specials which were a slice of prime rib for 26$ or a pork chop for 17-19$. read more

John was great! He is very courteous, friendly, and truly cares about the people he serves. The care he takes to ensure the orders are correct is second to none. The atmosphere John portrays makes this restaurant one I love to eat at. The food is made fresh and served hot. read more

DO NOT USE THE APP TO GET ON THE WAITLIST - IT DOES NOT WORK! The wait to get seated is extremely long so I decided to download the app. The app has an option to be added to the "waitlist" to reduce the time you would have to wait before you are seated once you reach the restaurant. It does state that it isn't a reservation but you would only have to wait for a few minutes before you are seated. I used the app again tonight and arrived at the restaurant 30 minuets later. They told me that they did not have my request and the wait would be 45 minutes. After I showed them the app and proved to them that I put in the request, they found it. They then told me it would still be 45 minutes. I understand things happen however, this is the 3rd time it has happened. I will not be coming back to this restaurant anytime soon. read more

1st visit to this location. Went on a Saturday night so expected a long wait. Had a table within 20 Minutes and the service was amazing. Our server Becca was extremely knowledgeable about the menu and friendly. A few in our party were doing Dry January so she recommended some non-alcoholic beverages that were delicious. Everything we ordered was good and arrived quickly. Really impressed by the service and I will definitely be back. read more

We love coming to BJ's! The food is always executed well and all the options make it an easy choice to please everyone. I love the avocado egg rolls, soba noodles, pork chop and pzookies! Clearly everyone loves it here since there is always a significant wait! The staff is courteous and accommodating considering how busy they are. I highly recommend this restaurant as a place to take your family, large or small group or to go sit at the bar and enjoy a beer - they have a great selection. read more

when in Pittsburgh the table gets carded for drinks? when they are senior citizens? The waitress said it is some law? like Giant eagle in the Market Place. The food was good but I will never be back because of your misinformation. read more

Not a fan of chain restaurants and went here with low expectations. The beer flight and meals were a bit of kick ass. Much better than anticipated. Our server, Tawnya, was also very friendly. Will definitely go again. read more

BJ's Restaurant & Brewhouse - The beer flight and meals were a bit of kick ass. Much better than anticipated. Our server, Tawnya, was also very friendly. - New American Near Me - Upper Saint Clair, Pennsylvania

This was my second visit to BJ's. The menu has a little something for everyone including wings, salads, pasta, burgers, and some "lighter" selections. Everything we ordered was good, although nothing to write home about. Overall it's a great place to grab some food and a beer for a quick date or a night out with friends. read more

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I was impressed from the moment I parked out front. Atmosphere is fun and relaxing. Feels a bit trendy and a place for hipsters ... But I can let that go. I started with the craft beer taste and that was pretty cool. My favorite was the berry shandy - opted for a full pint next. For dinner I had the brisket bacon burger and it was incredibly good. My wife had the prime rib. Now I've only seen a few places that know how to do prime rib right ... And this place made it right! Melts in your mouth and not chewy at all. I can't wait to go back ... If you like craft beer and good food. Strike that ... Great food then you have to go to BJs! Even if you're not much into craft beer ... This place will change your mind. read more

We stopped for an early dinner before 4pm. The spinach and artichoke dip appetizer was luke warm and my husband's clam chowder soup had an extreme fishy taste and luke warm. Our sandwiches were alright, nothing special. We've tried this place a few times and never had a good experience. Took a while to get waited on too. read more

I've been to this restaurant on several occasions. Each time going back the service just keeps getting worse. Today was the icing on the cake. My husband and I went in this afternoon shortly before 3pm. There were 3 girls at the host stands, The one that we spoke to handed us off to a young man to seat us. He took us to our booth, asked if we needed a beer menu and gave us the specials menu and stated, "Here are our monthly specials if your interested" and walked off. Wow! No friendliness at all. We began looking over the menu and kept wondering when someone would be showing up to our table to greet us and at least take our drink and appetizer order. We noticed employees walking around, chatting and even on a cell phone, but no one came to our table. Eleven minutes in and seeing the environment of the staff, we made a decision to walk out. My husband advised one of the servers he saw as we were walking out that we were leaving because no one came to our table. However, there was a table back there that did need waited on that was seated after us. They were an elderly couple and he was hoping they would be treated better. I do not recommend this place at all!!!! read more

Disclaimer: Our server was great! However the food was a NIGHTMARE. We came around 10 pm and the place was still pretty busy considering how late it was. Appetizer and entrees took a little bit of time to come out. We were servers so no biggie, we get it. So, my friend gets chips and salsa for her meal-when it came out there was a chunk of something in it. Assuming it was tomato she spooned it out. IT WAS NOT TOMATO. Ohhh my god, it looked like a chunk of lard or something insane. It ended up being uncooked calamari in her salsa. A CHUNK of uncooked seafood. How? Why?! The server took the plate back and brought out new chips and salsa. The manager never came to apologize or say anything. Check in on the table. Nothing. Our server did the best she could to make it right and even gave us a desert. I didn't need any handouts but it was nice she felt bad. I just can't believe the cross contamination that place must have to not notice raw seafood in salsa... read more

We have been to BJ's three times now as it has quickly become one of our favorites. The food is excellent; from the burgers & fries, to the Parmesan crusted chicken, the wings are some of my favorite, too!! Their beers are delightful! We have always had the absolute best service from friendly hosts(esses) to waiters!! We will definitely keep coming back here. read more

Definitely not going to visit any time soon again. I called ahead to get in the wait list since the lady time we tried to get in the door it was a 2 hr wait. Tonight, I called was quoted 50 minutes. We arrive 45 minutes into the 50 minutes wait and was told it was going to be another 50 minute wait. Needless to say, we left. With a toddler, that is not good. This is not what call ahead means. I don't think my family will go back. On another note, my husband went to go look at the beer wall to get an idea of what we were going to get. As I walked over to him, I about fell in my butt! The floor was so slippery. This is not good for any body. They need to utilize no wait. read more

The service is top notch. They literally will BEND over to make your experience great. I went for my birthday for lunch everything was amazing. I enjoyed the Brussel sprouts and we all enjoyed everything in between. The pizookies are amazing. Our waitress was also amazing!!! read more

The food is good. Our waitress was pretty good. Extremely nice but she kept having to have us repeat things. She did get us the wrong soup but she changed it without a problem when it came to the table. read more

We went in at around 6:30 on St Patty's Day, and the wait was an hour and a half for 3 people - okay, it's busy, no big deal, we waited. Exactly an hour and a half later, we were seated. The meal started off fine - the waitress was friendly and took our drink and appetizer order. After that, not much went right. We had ordered spinach and artichoke dip for the appetizer, and it came out freezing cold. After our waitress finally came back to check in, it was corrected, and we ordered our meals. I ordered an ahi tuna salad without the wasabi or onions. Almost 30 minutes later, our food finally came out, and my salad, of course, was covered in onions and wasabi. It took about 10-15 minutes for our waitress to check in on us again to discover the error, and it was another 15/20 minutes before the corrected salad came out; after my friends were already done with their meals. And the salad was terrible - no avocado, saturated in dressing, and the tuna was low quality. We had signed up for the app, so got a free pizookie - ANOTHER 10 minutes after we said we'd be ordering the pizookie to-go, the waitress finally took the order. Then ANOTHER 15 minutes later, the pizookie finally came out.... not to-go, and again, our order had to be corrected. In the end, only the salad was taken off of the bill and apologies were not offered. I started the night with patience - I get that it's St Patrick's Day - but literally EVERY COURSE was messed up, and the staff was inattentive. That's just unacceptable. I will never be going back, and I suggest others avoid it. read more

The service is just terrible. Just picking up take out and it was as if I was bothering her. Order was wrong so she went to go fix and left the rest of the order on the counter to get cold. It's a shame the food is good. read more

Went in at 11:30 on Saturday, they close at 1:00. Sat at a table for over 10 minutes without being acknowledged by and of the several waitstaff that passed our table. Just wanted drinks, ended up leaving. Not impressed with the service. read more

Joey is the most amazing waitress ever! She is so sweet and really knows her alcohol. If you go there ask for her!

So bummed, when I got home after being away for work, the one place I wanted to go to for lunch was BJ's. Our server Brian was awesome & helped us decide on a beer/cider mix for our celebratory cocktails. Then we ordered 2 small pizzas. The BBQ Chicken with extra cilantro & The BJ's Favorite, which comes with 3 meats, meatballs, pepperoni & Italian sausage. I was most looking forward to the meatballs, we both love pepperoni but we're not big fans of the Italian sausage so we ordered it without that. When we got the pizzas the BBQ Chicken was covered in celery, which to me is not complimentary to a bbq pizza, we were asked if we just wanted to eat it that way & I said no, since they weren't offering to make it the right way I just said take it off the menu. After that pizza was taken away we went to eat our 2nd pizza which my meatballs weren't on & we were told the chef decided not to put them on it because they might (or do) have Italian sausage in them. This is so frustrating because there were 3 meats listed & we just didn't want one of them, if there were any questions we should have been asked, we never said we were allergic to sausage. We weren't offered for this pizza to be redone properly either so we just said we'd eat it instead of sending it back to the kitchen & having it takoff our check. The manager came by & apologized & gave us a free pizookie (which we already had an email for a free one) & our server ended up giving us a free one too. In the end we were stuffed with dessert but left unfulfilled with a savory lunch. Once we got home we wished we were just offered for both of our pizzas to be redone correctly & got one free pizookie for our troubles. It's been a couple of days now & we're still bummed out that one of our favorite lunch places was such a disappointment. 2/15/18 We were contacted by Ray the General Manager & he's buying our next pizza, so happy he's making this right! read more

This was my first time at this restaurant and it will definatly be my last. this past Sunday I ordered the Hickory Bacon Burger well done on a gluten free bun with the tumeric cauliflower on the side. It took a really long time to get our food but it was busy so we were not upset by it. Everything was fine at first until I bit into the burger and it was medium at best. I know people make mistakes so I asked Tom the waiter, to please correct the mistake. 30 minutes later I still did not have my burger and the waiter had not been back to talk with us or explain why the long wait, although he was sitting down at a nearby table. When he passed by 30 min later, we grabbed him (he had no intentions of stopping to check in with us) and told him it had been 30 min at this point we needed to leave and to box up the burger. A few minutes later the manager came to our table with the bill and told us she was removing the burger from the bill, which of course was the right thing. When we got home with the corrected burger I went to eat it and it was charred black and hard as a rock. I could not even bite into it AND it was not on a gluten free bun. I asked for a well done burger not one that is charred to a crisp. (I took a picture of it and will try to post it here if I can.) Luckily I noticed the bun was not gluten free before I bit into it. The bathrooms were also a complete mess. The ladies room had pee all over the seat and stall along with toilet paper strewn all over. My son reported that the mens room was also a mess with paper towels in the sink. read more

BJ's Restaurant & Brewhouse - This Hickory Bacon burger was the replacement for my 1st burger which was cooked barely to medium when I asked for well done. - New American Near Me - Upper Saint Clair, Pennsylvania

Came to this location twice so far and have visited the franchise three times. I must say, for a chain, the food is good and they have a lot of fresh options, in addition to the fried foods and pizzas. Their pizza is delicious- I enjoy the small Hawaiian personal size pizza, it reminds me of a fancier version of school pizzas. Their ranch is also really good, which is important to my boyfriend and I since we love ranch dressing. Their boneless wings are delicious, however we didn't love their signature root beer glaze- it was way too sweet for us. Brendan had a burger here the past two times he visited and he liked it both times. I opted for a salad the most recent time- it had quinoa and blueberries and kale, among other delicious healthy ingredients. It was so good! I was really impressed with the freshness of it. Their appetizers are yummy- I love the fried portabella mushrooms, as well as the roasted Brussels with sriracha. Service has always been great and the beer selection is really impressive. I would love to come here for a game sometime or happy hour. read more

My family enjoys going here, but I think I'm done after last night. We were told it would be a 30 minute wait and it was 1:20. Worse yet, when I checked on my table there were 4 call aheads on the screen ahead of me. When I checked the second time, there were more like 8. I don't understand why someone who checks in from their car gets moved ahead? On a positive note, we all enjoyed our food and our waiter was great. Thx. read more

Great spot in the south hills to grab drinks and dinner without having to travel to the city. The prices are great and the portions are good. Always a full house so it makes for a good and energetic atmosphere. Also a great place to watch a game. I love that there are health alternatives and vegetarian options. Good location with ample parking and plenty of food and beer choices. read more

I went here last week and was really excited to try this new chain I've never been to. The food was good, the pizza is what I had it was tasty and the pizookie was fantastic. The reason I give it 3 stars was the wait time which was exceptionally long but for something new I opted to wait, and the service was also painfully slow which explained the wait times. I will likely go back once the hype dies down because the food was good but I hope the service speeds up next time. read more

We are regulars here. Everything we've tried is absolutely delicious! The absolute best menu item is their deep dish pizza. It's surprisingly light, and comes in a ton of different varieties. The spinach and artichoke dip is good, and a decent sized portion. And you can't forget about the pizookie dessert! (Warm cookie with ice cream, comes in a bunch of different combinations) read more

Very poor service. This was my second time at this restaurant. I had no issues the first time, but this time was quite different. We were invisible from the time we sat down. Our waiter "did not know" he was responsible for our table. New server comes. Orders were finally taken but then drinks went empty, food came, no salad that had been ordered. No silverware. Told new server that salad was missing. Brings out incorrect salad. I ordered my burger cooked medium. It was raw. Some inedible bits. I don't think I will be back. read more

Absolutely awful. After being seated, received water and then did not see our server for ten minutes. Ordered beers which arrived 5 minutes later with no head on them. Food arrived quickly but were served cold fries and the bacon on my girlfriends burger was barely cooked and cold to the touch. We notified the waitress who informed us to set them off to the side. Five to seven minutes later, a manager arrived with fries and condescendingly asked if it wasn't up to our expectations. Girlfriend explained and he attempted to tell her it was because they sit in a steam tray (all while speaking in a tone as if we were 5 year olds). I later ordered an amber lager and was given a pale ale. Avoid this place and spend your money elsewhere. Overpriced, mediocre food with poor and condescending service. read more

Never had a bad experience here. Food is more than worth it. Servers are excellent, welcoming and warm. Beer is on point.

I have been to the McCandless restaurant in the past with my first visit to the Upper Saint Clair location yesterday. They have a large varied menu and if your a craft beer drinker, they have a nice selection. We went at an off time and it was not busy. Our waitress was very attentive and helpful and when she left to go on break, was followed by someone with the same level of attention and friendliness. We both agreed it was good chain restaurant food! Everything was cooked perfectly with good size portions I struggled with a rating of 3-4 but will say as chains go, we both will return! read more

Their call ahead feature sucks but the prime rib was excellent and the pizza is deep dish and delish! They actually put stewed tomatoes on it which makes it nice and juicy. The chicken tortilla soup was thick and not the best. Apps aren't that good. But entrees are actually! read more

Food and beverage are good... no complaints on that. Easily accessible and convenient... BUT made reservations for 7 folks for 5pm giving us time to eat and make our 7pm movie. No Prob, right? We arrived at 4:50 and was told the reservation doesn't guarantee a table and they simply put our name on the wait list... WTF??? Ate at Bonefish Grille instead...wasn't gonna get a table and eat within the 2 hr window... ASSININE!! So the manager responded to me... offered to discuss the issue if i had time the following week... I didn't need him next week, I needed him the night they denied our reservation!! Too late read more

Went to BJ's 2 times in the past 2 weeks. Both times I had to send my food back. The first time I ordered a personal deep dish pizza. It took forever to get I when I did get it, I am not sure what was on it. It was over cooked and the sauce on it was dried up. Not even sure it was sauce. I also got the side salad, paid extra for it. It was so bland tasting, nothing special, just blah. The second time I went, tonight actually, I ordered a turkey club. Took 30 min to get it and when I did, there was no tomato on it, too much lettuce and the turkey looked like it may have been heated and was all dry looking. Once again, I sent it back. The new one looked really good. Took forever to get. The person I was with had already finished eating. We got there at 5:50 and we didn't leave there until 7:30. That is entirely too long. I am giving up. That place is too expensive and totally not worth the wait to get in and the long time to wait to get bad food. Two bad experiences in two weeks, shame on me if I go back for a third. No thank you. read more

We ordered from BJ's via Grubhub for the first time 2 days ago. The Brussels sprouts were the best I ever had. I ordered them again today along with a kid's meal for my child and a drink for myself. When the order arrived, the drink was missing and the Brussels sprouts, which were in a sandwich sized container filled to the top two days ago, were in a tiny cup. There was none of the honey sriracha sauce (they're literally called honey sriracha Brussels sprouts on the menu) and there were only 5 sprouts. At $6.95 an order, that's an expensive sprout. Called Grubhub who then contacted BJs. They admitted they forgot the drink but said "too bad" about the wrong sized order with missing sauce. I understand that mistakes happen, but there's no excuse for a lack of customer service. Luckily for me, Grubhub took the hit and gave me a refund on their dime since I usually order once a week and have never complained before this experience. We won't be ordering from BJs again. read more

BJ's Restaurant & Brewhouse - Honey Sriracha Brussels Sprouts - New American Near Me - Upper Saint Clair, Pennsylvania