I left my previous car here a few years ago, and they non stop had one thing or the other that…read moreneeded repair, averaging $1000 each time. I got rid of the car, got a new one, took a chance on them again... bad move... an inspection sticker became... needing a new axle... and now I need a new alternator, which I will not be letting them service. My how things go from bad to worse when dealing with this 'Big Al's ' place. I see now what they do. Get you in the door, and keep you there until they have soaked every last penny out of you. So done with this place.

This place is absolutely amazing! Extremely knowledgeable, fast,…read more efficient and professional. I have been a mechanic for over 20 years and I have yet to find a place that's up to the standards that I delivered a as a mechanic. My search is over!! I came in for a very simple repair. A fast tire leak. Without an appointment they took me in right away, as it turns out I had a nail in the side wall. They took me into the shop to show me and I had no choice but to replace the tire. He told me it would be done later in the day but they called me just a couple hours later to say it was done. The car was clean and left in perfect condition. The price was on point and a great value for my money. I will no longer go anywhere else ever! No matter how far I have to drive. Price, honesty and professionalism all in one place! Five stars all the way!!

Absolutely fantastic customer service from Rep Jessica out of Taunton. She was so helpful and…read morepatient. I wish I could give her more than 5 STARS!!!

I had an extremely disappointing experience at Sullivan Tire in Raynham MA and would not recommend…read morethis location. I went in for what should have been a simple installation of two new tires, yet it took nearly two hours to complete. Throughout the visit, I felt ignored and dismissed because I was a woman, and the customer service was unprofessional from start to finish. When I left, my vehicle had serious front-end issues that were not present before. I returned, waited another two hours, and was told they had test-driven the vehicle twice. Despite that, they still returned an unsafe vehicle to me. They claimed it needed further diagnostics but said it wasn't something they handled and told me I could come back later in the week to have it checked. After leaving, I quickly realized the vehicle was still unsafe to drive, so I returned once again. I waited almost another two hours before a different technician finally looked at it. He simply rotated the tires, and the work took less than 30 minutes. However, they refused to test drive the vehicle unless I waited another hour, even though the shop was closing in about 20 minutes. They also refused to schedule or perform the additional diagnostics they had previously told me to come back for later in the week. To make matters worse, the employees refused to provide their names when I asked, and they were hesitant to provide information for management. Overall, I spent almost six hours over multiple visits for a basic tire installation and still left with an unsafe vehicle and no real resolution. The lack of professionalism, accountability, communication, and customer service was unacceptable. I expected much better from a company that promotes safety and quality service. I will not be recommending service or returning!

Great place to have work done on your vehicle. Khalil & Milad are hard workers & treat everyone…read morelike family.

Easy online appointment. Attentive personnel who informed me that I would need some fluid changes…read morewithin the next 3 to 6 months. Absolutely no pressure to upsell me on anything. Oil change was easy. Very pleased.

went in for a quick oil change, with the online coupon, was greeted quickly and courteously. Didn't…read morehave an appointment but I still got in and out in a jiffy !

Terrible experience at Pep Boys…read more I dropped my car off Friday for an oil change and battery replacement. By Wednesday, no one had contacted me. When I finally went in, they said they only did the oil change and "couldn't start the car"--which is exactly why it needed a new battery. It got worse from there. I was told I'd get a call (never did), then the employee tried to prove he contacted me using the wrong customer's info--twice. Then I was shown a disconnected ground wire, even though the car was running when I dropped it off. When I asked them to simply install the new battery, I was told, "you're not a technician, I don't do what you say." Completely rude and unprofessional. I told them not to touch my car and will be going to a real mechanic. I would not trust this location with my vehicle.

i don't usually write either good or bad reviews. but if you waste my time I will definitely say…read moresomethin. I set up an appointment to scan my car for a check engine ligh, see if they could help me. my appointment was for 9 am, showed up at 9:04, dropped the keys and everything seemed normal. I was on the area running errands with my wife, and every time we drove by the shop I noticed my car was still outside, I decided to stopped by around 2:00 pm!! they never touched my car and all they said was "we're really sorry". first time and last time going to any of their locations, such a waste of time and lack of initiative they have. no professionalism at all!

Had a nail in my tire and needed. New one, however being an AWD vehicle I didn't want to have to…read morereplace all of them!. Jordan was awesome. I asked him if I could order just the one and he said he could,but wouldn't be till Monday (this was friday) but he could check the other Town Fair Tires and see if they had my specific tire in stock. Set it up with the store in Fairhaven for me, (which is where i live )He went above and beyond to help me out and set me up with a "loaner" tire to get me home safely, that will be swapped out with my new tire tomorrow! Amazing service! Would recommend to anyone

I called yesterday to get a tire repaired that was going low. Keep in mind. I purchased the tires…read morethere not too long ago approximately six months ago and I was told to show up and I was told him I would be 20 minutes. I got there and was told that they didn't have time to fix it and they sent me away even though I mentioned I had a trip in the morning. They could've cared less great service great company lol I manage a local parts store and trust me I will warn everyone about my experience thanks for leaving me with a bad tire and me having to go elsewhere but in all honesty you proved your cheap prices equal cheap customer service trust I will let everyone know on every platform I can you guys are the worst why tell me to be there in 20 min if you knew you could not help me btw it was 430 it's says you close at 6 great job from a bad company

These guys are amazing i needed an oil change it was after business hours they helped me out, price…read morewas reasonable i definitely recommend these guys for anything you need!

49 ...grew up with my father owning his own business..repair shop....numerous relatives that own or…read morein the car business...never has anyone i know has treated a customer .!!bad business bad communication...bad job...three months later after cops had to intervene...same problem on vehicle!!! bought car from atnt taunton. terrible...

I went to this location for an issue with my tire. All staff was extremely helpful and…read moreprofessional and fixed my tire issue. The place is clean and efficient. It was very busy for a Sunday morning. Looking forward to going back for all my automobile needs!

Brought truck in for inspection, damaged front leather seat,cannot recommend, will not return.read more