My son purchased a motorcycle from Kyle who was just amazing...my son was first time rider as Kyle…read moremade that more important than selling him more powerful and more expensive motorcycle..I knew aftr the first 10...your kindness and professionalism was off the charts...wish I could rate you higher

This is Cleveland's Ducati Dealer. I called in and spoke with the GM-Kyle, and the gent is…read moreabsolutely customer service oriented. It's no wonder they have such a large client base. Kyle took the time to speak with me about how to make some parts fit on my Panigale, and then he spent some time talking with me about bikes. What a great experience!! I wasn't rushed or hurried off the phone. I'm definitely looking forward giving this business more of my business, and I highly recommend giving Ducati Cleveland a shot to earn your business; as you'll be delightfully amazed.

I had to pay more to repair the repairs they made! I went in for front struts replacement. When I…read moreleft all seemed fine. Next day I notice a front tire low. I went to fill it and noticed both front hubcaps were NOT aligned with the valve and such. They were simply bashed and hammered on! They were MAULED! One of the valves had to be repaired because of it. I was concerned about the struts. I went to a more reputable place. Sure enough they found the struts were installed improperly with loose bolts, etc. So now I ended up with the cost of another strut install, tire repair, new hubcaps and 3 lug nuts! And to think I was trying to save money. Simply looking around at the place some should tell you go elsewhere! Don't' bother!

Nick is A1 mechanic and good people same goes for his team has gotten me back on the road twice…read morealready one time in less than hour.

My lease was due with Alfa Romeo and I decided to go in a different direction, and thankfully my…read morehusband leased a VW earlier in the year from Brunswick Volkswagen...so I figure why not. I reached out to Ravi, who made the process seamless. We went back and forth Vu's email and when I went into the dealership, he had the Atlas ready. I checked it out, we say down and started the paperwork. The staff was amazing, from Lance in leasing, Mike in finance and Ravi in sales, it was quick and easy...no hours of paperwork. If you are looking for a new car, lease or own make your way out up Brunswick Volkswagen and see Ravi. The showroom and lot are easy to navigate and everyone involved does their job properly. Great experience.

Brunswick Volkswagen is one of the car dealers under Brunswick Auto Mart brand umbrella. My family…read moreand I trust no other car dealership in the area, it remained unchanged for many years. I purchased my third car from this dealership yesterday, first Volkswagen. I am so impressed with every experience here! INVENTORY: The inventory at Brunswick Auto Mart is huge for both new and pre-owned vehicles. Make sure that you browse all their buildings located within close proximity. Brunswick Volkswagen building specifically has a huge lot of pre-owned vehicles including Volkswagen (new cars are also available). The inventory is available to browse online as well with helpful filters (great for saving time!) All vehicles include videos and CARFAX. It's incredibly easy to browse for experienced car people and those who don't have any idea what's going on like myself. You get a very clear picture of choices before even visiting the dealership. What I most love about Brunswick Volkswagen is that they genuinely want to find you a vehicle that fits all your criteria - budget, mileage, and lifestyle. That's a a huge contrast to other local dealerships I've experienced in the area. They will gladly partner with you and keep an eye out for the best incoming vehicles. I had several choices for my very picky criteria, and the decision was hard (quite a few choices!) Ultimately my choice was WV Jetta. My first Volkswagen after years of being Mazda girl. The car met all my criteria and also had a major cute factor. SERVICE: The building is gorgeous - ample natural light and very comfortable surroundings for customers. There is also a comfortable, well lit customer lounge to make the process more comfortable. The service genuinely deserves one million stars. And I'm a very picky service person. Everyone I've worked with over the years for car purchase made a very stressful process a breeze. They felt like partners rather than sales. The process here is very customer-centric. The experience is very smooth, clear, and respects one's time. I also always felt like the vehicles I'm purchasing are safe and reliable. Some have lasted me years. I especially liked working with sales guy Ravi during my last visit. It was a very stressful and uncertain time for me personally looking for a car after a car accident. I walked into this car dealership and knew that I could just exhale all the stress. Ravi was fantastic with finding the cars within my criteria, explaining the differences between the vehicles, ensuring that the vehicles best match my lifestyle, and making sure that the entire transaction was smooth. He made all of us feel heard - myself and my parents. Ravi also seemed like a genuinely nice person which is also important. I will definitely work with him next time if I ever need another vehicle. Highly recommend! Especially as a woman, I feel that navigating car purchase process is often very intimidating and tedious. Not here. I can with confidence say that at Brunswick Automart (including this Brunswick Volkswagen) always makes this process approachable, efficient, and very positive. I actually look forward going to Brunswick Auto Mart and looking at cars! I very highly recommend this car dealership!

Salesman Lance was actively working with me to sell me a V6 Camry, one I was very serious about…read morebuying that was sitting on the lot for a while. I pointed out some issues that needed fixed & he told me he'd give a call when it's finished being worked on A week passes and I give a call; I'm told it's almost done and they'll call me back in a few days when the last items are delivered/installed. Never got another call back, but instead got the text below. Found out he sold the car without bothering to give a courtesy call or text. I took a 50min drive to Twinsburg for him to tell me that he sold it before that text was sent!! Just another stereotypical slimeball dealership & salesman, avoid at all costs. Not even mentioning that he smoked in it while using it as his personal car for 2 months until it sold trash

Great experience from the start. Professional courteous and attentive. Answered all of my questions…read moreand no pressure!

Pickup was fast and easy at this location. I accidentally left my wallet in the van and the…read moregentleman Abe went out of his way to ensure I got it that same evening. He is amazing. I highly recommend

I had never rented a Uhaul and took a chance on this pickup place as it was close to where I was…read moremoving from. The service was quick, easy & clean! Who needs more than that?! Would definitely recommend for Uhaul pickup!

Curb rash on new 2024 CX 90. Tom did a great job at a fair price. Dropped off at noon fixed by 3:00…read morethe next day. 21" Alloy wheel with painted finish looked brand new. I highly recommend recommend Bent Rim if you have an issue with your wheels.

I hit what looked like the mother of all potholes on a cross-country trip in my Tesla and from the…read morevibration at Highway speeds I knew that I had bent a wheel. When I got to Ohio I searched for someone to repair it Bent Rim Cleveland was reccomended to me by a local tire store. This guy really knows his stuff. He found two bent trims and fixed them overnight. He saved me a couple thousand dollars since my only other recourse was to buy new wheels from Tesla. Trust me, this company is as good as it gets iI'mn.

Obviously not honest... I asked if the vehicle I was interested in had any rust or mechanical…read moreproblems because it was a two hour drive to see it -- they assured me it was perfect. I drove two hours to find the chassis completely rusted out and the body in considerable disrepair. They painted over the rust and the damage with spray paint, as I saw them doing to other vehicles in their garage. Lame.

I found a special edition pickup truck posted on yahoo classifieds, then verified it was on their…read morewebsite. Dealt with Mike after arriving in person. He is a terrific salesman and I never felt pressured to do anything. Truck had some faults but Mike set out to fix them as quickly as possible. Came back two days later to buy after looking at a bunch of other trucks. Paperwork process was a breeze. Literally drove the truck from Ohio to California the next day. Great experience!