I do not recommend taking your vehicle for service at Medina Auto Mall. I think it was the worst…read moreexperience I've ever had. It had taken 3 weeks to get my vehicle back for a two to three hour job. Very poor communication to the customers. Seems very disorganized and the service manager is not helpful obviously.

Customer Service just terrible…read more First experience (and last): had appointment for my vehicle. Didn't even get an estimate after 20 days. Told, "we don't have enough techs"...."we've been very busy"....blah blah They should NOT have allowed me to schedule appt if they knew they couldn't look at vehicle. When I came to get keys, it took them 35 minutes to track them down Took my vehicle to Busy Bee (5*)....no issues How is this place operating still? Same low reviews as Brunswick location. Management better figure something out. This type of business is not sustainable

This is the second vehicle that I have purchased fro Oganes... He represents the car well and makes…read morethe transaction simple. The first car I purchased now has 161,000 miles and is still going in great condition. My second just arrived and we couldn't be more happy with it. I highly recommend Oganes and Silver Star...

We bought our Porsche Cayenne from Eric from Silver Star Motors. This was the first time we had…read morebought a car out of state. Eric was able to FaceTime me and go over the inside and outside of car and answer any questions I had. Not only did he take the car to get it independently inspected for me since I was out of state, he also arranged shipping to our house. Car arrived and was in excellent condition. Couldn't be happier with it.

We have purchased three cars from Jay's. Always a great experience! They stand behind their…read moreproducts. Financing was easy.

Don't just don't I bought a Corolla from them about 6 years ago and they had a good rating from me…read morefor all that time I went back to buy another car and they made me feel real small the original sales person that sold me the car was no longer there he had been with him for years don't know why he wasn't there but anyways I sat there and explained my situation and they said they would call me back in a day or so and never heard back from them left him a message never heard back from them didn't even have the guts to tell me they wouldn't finance me in person just wouldn't return my calls. My reading with them was good I got a little bit behind with two payments over 4 years I believe it was but go somewhere else if someone can't tell you in person that they can't finance you it's pretty small of them.

I just purchased a 2016 Ford Fusion from Rightway Auto Sales (Parma, Ohio). These guys made the…read morenormal-stressful car buying process very smooth and easy. Their customer service and their attitudes and their friendliness and understanding of my credit situation was IMPECCABLE. I was very transparent and not hoping to walk away with such a great deal and an even better vehicle. I strongly recommend this dealership no matter your situation. Thank you Lakesha (Saleswoman) and Robert (Finance Manager/Site Manager) for EVERYTHING.

Went here in oct 2025 to help my daughter get a vehicle…read more First time car buyer. Right way only had one vehicle supposedly that they could place her in with her loan amount that she was approved for. And that was 2018 Nissan Versa. We found out after the fact that this Vehicle was in a complete Roll over and even painted from RED to Black. They did not supply a vehicle Maintenance report of everything that was fixed. And the Sales Ladies rushed her threw all the paperwork, so she had no time to read over anything. She only had the vehicle 2 months, and the front wheel guard started to melt as she was driving it. Then there was the mass air flow Sencer that went bad, then there was a smell of melting wires every time she used the heater or A/C. We took it back to Right Way. They stated well that's you're fault you should have contacted use sooner. And we can only suggest you go get a diagnostic Check on it. Diagnostic Check come back with a PRICE of $1,112.05 for everything that needs fixed. Then come back and we can see what we can do for you. Went back a week later and they were willing to work with her. Problem was they wanted to put her into a CHEVY BOLT EV with bad rear Roaters. Like I said they don't do any MAINTENCE on any of their USED VEHICELS. Right Way is a scam place. And makes people not want to buy a vehicle anywhere. Do to the fact that they are afraid they will be scammed aging. And the only was to get out of any of their contracts with any of their LEANDERS is to pay off the LOAN AMOUNT.

Good place to get a car with helpful staff . Bad place to get a oil change some fool used a impact…read moreon my oil plug and stripped it out ! Luckily it was just the plug and not the pan ! Dont use air tools to tighten oil plugs no ugga duggas required ! Thats lazy and ignorant.

Great prices and service. Bought my last 3 vehicles from them. Been in business since the early…read more60's. Denver, the mechanic, has never found a problem he couldn't solve.

Great service and affordable cars nice owners. Respectable mrchanic. Good running cars. ​read more

Needed a used car quick. This place was recommended by another buyer who had a great experience so…read morewe went to check it out. Found a vehicle on their lot, but had to ponder other options for a few days. Then the day came and didn't feel like shopping all day in the rain. Checked online & called to see if vehicle was still available (in case website wasn't updated - HOWEVER, they're very good about updating their website/inventory list) and it was. Rick was the original guy we talked to and today, worked with Brian. Purchase was made with a credit card/have institution/in house financing options, depending on credit. If have something you're looking for, they can probably get it for you quick. Don't be afraid to ask questions. No BS. Honest. Thanks, Guys!!!