Wonderful small boutique store on North Santa Cruz/downtown LG. They have nicely curated clothes and other sundries. I picked up a cashmere sweater from here. They did a wonderful job gift wraping it! read more

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Super friendly and helpful people working there. Store always has a wide range of options. My daughter, myself and my mother have all found items we love there. I have been very pleased with everything I bought there. read more

great boutique in downtown LG. super cute clothes with high quality material. well known brands throughout. the sales people are fantastic as well and will help you find what you need. highly recommend! read more

DO NOT SHOP HERE! I was falsely accused of shoplifting after being in the store for only 10 seconds. Extremely rude and passive aggressive staff. The women running this store sent my picture around the entire town, so I was followed by the employees in every store I went into, and had the police called on me. Handled the situation so unprofessionally! They can check the security footage I didn't shoplift anything. Don't waste your time here, there was nothing worth buying anyway! read more

Beautiful store with the latest name brand fashions. The prices are affordable and they always have a large inventory. Such great service. I love the experience of shopping at Kismet. read more

I have been very happy shopping here. The service is excellent and the salespersons are very helpful, especially when you are in the dressing room. I appreciate that. Besides shopping for myself I have found many lovely gift items. I especially enjoy the Brighton selection. Be aware, it is sometimes a challenge to find parking during the lunch hours. read more

I attended a beautiful in store fashion show today supporting Unchained, an organization pairing juvenile delinquents with rescue dogs teaching them compassion and responsibility. I highly recommend attending the show next year and shopping here for large selection of affordable on trend finds and supporting a service oriented local boutique! read more

I am never disappointed when I shop at Kismet. They always have a large inventory of name brand dresses, pants, and jeans in styles for everyone. If you are traveling, there's a great selection of travel attire. They also have beautiful handbags, shoes, and assessories. Customer service is the best! I love to shop there because I feel pampered. They do a great job caring for their customer's needs. I highly recommend checking out Kismet! read more

I highly recommend this little store in the heart of Los Gatos. There's an amazing selection of great clothes, shoes and bags. I only wish they were open a little little later in the evening so that I could shop after work. read more

Bigger in the outside that what the outside suggest! Nice boutique where you can find 1 de 50 jewelry and Brighton accessories (2 of my favorite brands). Nice selection of different styles, but I have that feeling that they cater a public of ladies 50+ since you will see tons of classic atemporal pieces. Very pleasant to browse and also you can have a coffee and sit in the red sofa while shopping and browse their fashion magazines and catalogs with some of the brands they sell. The customer service is also very welcoming, no sales pressure at all. read more

Kismet Boutique - Women's Clothing Near Me - Los Gatos, California

Cute clothes, great staff and you get clothes that are in fashion but not for teenagers or 20 year olds. About the only place I shop, these days. Check it out. The only time I have been disappointed at this store is when they are out of my size! read more

I always find exactly what I'm looking for at kismet! Plus they will find things for you if you ask!

Went in to exchange a Christmas gift from a friend (with original receipt) only to be told I would not be able to get the full value of the gift (it was now on sale), as I was outside the return window. I could understand this policy if there had been no receipt, but this store already had my friend's money, and was only going to credit me for HALF of the value! Bad decision on the part of the owner/manager, as I had been intending to spend several hundred dollars in merchandise purchases that day. My friend and I have spent a lot of money in this store in the past, but they have now lost both of us as customers. Was it really worth refusing to honor the full value of the original purchase? Guess so... Do not recommend supporting this business, but if you do shop here, be forewarned to pay close attention to return/exchange policies, even with a receipt that shows the amount you paid! read more

I love this store! The variety of accessories and clothes are vast. I was able to get my spanx, awesome leggings and a really cool ring . They also carry Peepers readers which I am always stocking up on. Oh- and the fragrances are awesome! Friendly helpful staff! A must-see-shop when in downtown Los Gatos! read more

Terrible customer service. I just walked in to return or exchange a 50.00 top which had a hole in it. I had spent 300.00 in the store at the time I purchased this shirt. I had the receipt but had thrown the tag away. I believe it was one of the owners who stated I couldn't return it and used the excuse that it was the seat belt that made the hole. I'd never worn the shirt! I explained to her she had lost a long time customer. read more

Not a friendly business in Los Gatos. Desperate to sell old merchandise that sits on the shelf for a long time. They do not want to credit your money back to your account. You have to buy very shitty things back. Be smart about shopping here. read more

This boutique is my favorite of all time! The ownership/helpers make you feel like family. They have the highest quality of clothing & jewelry & never disappoint, something for everyone. I Love this place! :) Cathy Morrison read more

Warning: Dog lovers stay away! Walked in with our newborn baby and dog. Baby started crying and we were attending to the baby. In the middle of the chaos the staff there said to us, "Can you stop your dog from licking our clothes?" (He doesn't lick, he was sniffing) As we were barely managing the chaos of a crying baby she said again, "Seriously, can you stop your dog? That's a very nice and expensive dress." We were so offended by her approach to the situation and lack of empathy. The situation should've been handled with much more care if they prioritize customer service. read more

Really nice store in Los Gatos. I wandered the whole downtown looking into most of the women's clothing shops. This store seemed to have a bigger variety plus more of the comfortable but cute casual clothes I prefer. All the ladies working there were very sweet and worked together to find clothes and other sizes for the customers there. It seemed a very friendly and fun place to work. I enjoyed shopping there and left with a couple cute tops and jeans. I'd recommend this store and will go check it out again next time I'm in town. read more

Love Love Love this boutique! The selection is amazing. The gals that work there are really on top of it. They know just what I am looking for! My latest find is the "Uno de 50" Spanish jewelry. I now have about 5 pieces and am wanting to keep adding to my collection. My closet is getting filled with Kismet clothing and accessories! They even have the most stylish shoes and boots. This is for sure my favorite place to shop in Los Gatos now! Cathy P. read more

Unfortunately I will never return to this store. My significant other and I went in for a specific reason to purchase an item that we had seen on a previous visit. Upon entering the store we both immediately felt that all eyes were on us. We proceeded to go straight to the item that we went in for and once in hand, a specific saleslady took it from us to hold behind the counter. Not once were we ever greeted and asked if we needed help finding anything as they did with all the other customers. We were being followed within the store while we were browsing and that same sales lady was hovering over us. We felt the uncomfortableness and didn't feel welcome in the store, so we decided to leave the store after we purchased our item. read more

Overbearing sales people, so/so selection In a nutshell the sales people drove me N-U-T-S. I went in there and they greeted me friendly enough and offered assistance to which I replied "Thanks so much, I'll let you know if I need help." After picking out a few items (that you can find ANYWHERE by the way (Spanx, Eileen Fisher, etc.) and using the dressing room - coming out to use the bigger mirror the salespeople would NOT leave me alone...'Isn't that comfortable?' one said. I glanced and nodded, not wanting to get into a conversation. As I continued going in and out of the dressing room they'd say things 'Would you like that in another color?' 'How is that working for you?' "That looks wonderful on you, would you like me to see if we have another one?' About 3 times I answered saying, "Thank you, I'll let you know when I need help." and smiled weakly. Finally when I'd made my selections, something else caught my eye and I was looking at it, and again....one of the sales people swooped in on me "Would you like me to get you a dressing room? Can I find your size??" So, I admit it, I had hit my limit. I left everything I wanted to buy on the rack in front of me, and said "Ok, That's enough, I am leaving now." To which the shocked salesperson, horrified by my actions, asked "What is wrong? We were just trying to help you. Don't you want help?" I replied as nicely as I could "I've told you at least 3 times now -- "I'll let you know when I need help." I smiled and left. I will never return. So, to summarize -- if no one is in there you are their 'prey'. If you want/ask for help, it's great. If you don't want them hovering over you at every turn, you are doomed. Normally, I like to buy local, but I'll never go in there again, not only because they prey on you and can't take a DIRECT HINT (i.e. me saying 3-4 times "I will let you know when I need help.") Coupled with the non-uniqueness of the merchandise....I'd skip this store, there are plenty of other unique stores in Los Gatos with more experienced sales people in them. Marcy L. read more

Very disappointed by extremely bad customer service. There were mixed return policy that communicated by different sales people. Especially, owner was EXTREMELY rude...I never experienced in my life. I don't think she knows how to communicate with customers at all. No matter how good clothing selection they have, I won't go back with such a bad experience. read more

I absolutely love this boutique! I usually travel to several work conventions a year where I wear casual and dressy clothes. Kismet is my one stop shop! They have everything from head to toe, including great jewelry, purses, accessories, undergarments and even shoes. They have a great selection and I love the personal service that the staff gives. They pull outfits together for me that I would not have thought of. I also love that I can always find a gift for a girlfriend here. I like that they are consistent with their brands too. They always have new stuff but each season I look out for new designs by Lilla P, Three Dots and Hobo. Oh, and don't forget the sale rack. 5 stars all the way! read more

I love this place. Friendly & helpful staff. Nice selection of designers. Love that they carry Uno de 50 jewelry. It's my go-to for most of my clothing needs. read more

I really like this store...friendly, helpful , knowledgeable sales people. Nice "stuff", like buying local. Jenniffer, the owner, is super. Will keep going in. read more

My go to store for dresses, tops, and jeans!!! Love the style of all their clothes and really like that not everyone has them. Also purchase jewelry, handbags, shoes... from them. Always find something that I must have! The staff is awesome too and very helpful. Always feel very welcomed. read more

I am a harsh reviewer but have only good things to say about Kismet. I rushed in to get something for my work Xmas party. I didn't want to try anything on - too late, too rushed etc. So I grabbed a couple of things and bought them with the help of the salesperson. I asked about their return policy and she said I could take the things for 24 hours and if I didn't like anything could return the next day before they would charge my card. I actually returned one thing 48 hours later but I will definitely be back. This is good old fashioned service and I loved the fact that they trusted me with the 24 hour return. Of course you can return later but I believe it is credit only. That is fine with me but the 24 hour return policy is wonderful. read more

There isn't a better women's boutique around. The mix of fun and trendy fashion, with classic styles makes Kismet the best of both worlds. I shop there almost monthly to my husband's dismay, but they always get in new and cute items, how can a gal not shop? Jenny and her fabulous staff of ladies are always willing to help with a cheerful smile. AND they keep what I like on a file, so when something comes in they know I would like, I get a friendly text! Love that. The store is bright and clean, and often there's a treat or something to sip. Dog friendly too. It's my first stop before I hit anywhere else. Thank you Jenny, Kelly, Caroline and all the wonderful gals who work there for making me look my best. read more

I am very disappointed in Kismet Boutique's return policy! I made a purchase and in less than a week, I returned it with same tissue it was wrapped in and receipt in hand, and they would not credit my credit card! The Sales person insisted that I take a store credit/gift card, so now I am forced to return to their store. I believe customer service should include a reasonable return policy, do not hold your customer's hostage let them come back on their own! For Goodness sakes it is 2015 please get with the times! VERY DISAPPOINTED!!!! read more