Can you love an Exterminator??? I'm mad when I call them but when Acme leaves I'm smiling. I have…read moretenants that's not so clean, let's just say that. I've used Acme for 7-8 homes and I've been happy.

Very responsive. Excellent follow up. Friendly and professional. Erwin and Harold both provided…read moreexceptional service. They deal with both insects and critters and when possible and reasonable, will handle humanely.

Since Excel Mgmt did such a good job repairing our roof, we decided to trust them to installing new…read moregutters and gutter guards. Their guy, Corey and his assistant did a fantastic job!

Excel Services, formally Excel Management, did not honor their contract or verbal guarantee to…read morerepair Excel's faulty workmanship on our new patio. Refer to Excel Management's poor Better Business Bureau rating.

I posted a poor review for ALC yesterday due to a mix-up. My apologies as it was intended for a…read moredifferent firm. Actually, after the other firm didn't show-up after pre-payment and 3 calls - we called ALC who offered to come IMMEDIATELY and plow us out. Now that's service! We're hiring ALC to now handle our plowing this winter. Thanks Aaron!!

I paid in advance for snow plowing service for the winter of 2021. The amount was for 10 plows with…read morea $65 discount if I paid in full. I received two plows for the winter . I made several requests to have my yard aerated and over seeded. I requested the balance of the snow plowing to be used to pay for the aeration/over seeding, with the remaining g balance refunded to me. No response whatsoever from this company. I am very disappointed and will contact the BBB and attorney general. There is no excuse for not returning calls or requests on the website.

Do not use this company…read more Inaccurate billing (overcharged labor), damage to showerhead, plaster on light fixture/walls, late twice, cancelled twice, lack of accountability, and poor customer service. 50% deposit was due prior to project start via emailed invoice. On 3 appointments, BBH Remediation was over 45 minutes late for 2 of the appointments, and canceled 2 other times. Estimate contract said it would take 3 days (June 17 - June 19). Due to cancelations, project took 7 total days (June 18 - June 24) leaving us without a household shower and bathroom for more than double what was written in the contract (this time frame was not updated or communicated to us). BBH refused to take accountability for the responsibility of the extended time frame (when no other findings or project discoveries caused any delay). BBH claimed they verbally discussed the project time frame, even though the contract said 3 days. They rarely communicated when being late/what they were currently working on, anything that we would need to know (spackle is messy - don't worry about it for now and we will clean it later) so I ended up cleaning it up. Workers tracked dirt and dust in and out of the house without taking shoes off, covering them, or cleaning it when they left each time, so I cleaned it after each visit. They broke our showerhead and refused to assist in fixing it saying they're not liable, and offered no alternative to try to make it right, and no remorse. 2 workers spent a total of maximum 4 hours each (more like 3.5) between the 3 visits, totaling 8 working hours, max. Original invoice was for 13 hours of labor. They refused to make any correction to the final balance due to account for the actual hours worked. When attempting to discuss the extended time frame via text and our frustration with it, Chris (the assumed owner) didn't respond. On a later phone call with Chris, he told my husband that "your wife sent a nasty text" when I addressed their late arrivals and cancellations. Upon project completion, we asked for an invoice to pay from, and Chris said it must be paid by credit card right then and there. I asked if we can get an invoice to look at first then pay after (like the 50% deposit) and he originally said no, and that if I don't pay today then he would have his lawyer contact me. After I said I would pay, he said yes I can send an invoice but it would be an extra $50. In the end, after asking if the final balance due could be reduced due to extended time frame, true up of working hours, and broken showerhead, Chris reluctantly offered $200 off the total remaining invoice, but that, in our opinion, is still severely overcharging for actual work performed. BBH never took accountability or apologized for anything, and the work itself was sloppy.

I don't know where to start but if I need to say one thing it would be they're honest. Chris is not…read morethere to rip you off at the hard time that you're having. They're super nice and fast. We didn't see the end result yet but the way they work and communicate is fabulous. I must tell you we're not the easiest family to work for but they do a really good job for at least half of the price that others quoted, and they deal with our minor change requests. Chris and his crew will have my recommendation whenever I hear someone needs mold remediation. I don't think we could find a better contractor than them.

Did a driveway replacement that expanded into a storm sewer line replacement as prior owners had…read morenot connected the driveway drain into the storm sewers properly. Jared kept us informed as issues developed, gave us options and pricing that were reasonable. Quality of Finished work was excellent. While the city inspectors have to remain impartial, you could tell that they love projects where he is the contractor as he does not cut corners. Team was hard-working and left the site as close to pre-construction condition as possible. Would definitely hire them again.

I highly recommend Evans Waterproofing and Concrete. Back in 2023, we had 9 inches of water come…read moreinto our basement from the floor drain. We're now looking to finish our basement and needed to waterproof to prevent basement moisture and a repeat of water coming through the drain again. Jared met with me and walked me through how my home was built and functioning today and what work was needed to have a quality finished basement. He also worked with the city to run a dye test to determine if our sewer was combined or separated and then turned around a quote in a reasonable time. Jared also invited me to look at work they were doing for a home down the street and walked me through what they were doing, why, and how it would be for my home. They also worked with the Home Heritage Program to help me get a low interest loan, which is more work for them, but they understood the process thoroughly and helped walk me through it. For the project work itself, the crew was timely and knocked out the work in November despite the cold and some rain. It was very impressive to watch the crew work as they moved quick but did it with quality and they were respectful to my home. Jared also is in the trenches himself doing the work and he also worked with me to understand what they were doing and checked with me on scope and questions as they progressed. I'm very happy with the end results for both the waterproofing and concrete. This business is also family owned and operated and is actively involved in the Lakewood community. If you want a company that is fair, educates you on your home, does excellent work, and builds relationships with the local communities, then Evans is the company you should use! I will absolutely use them again for any future work I need!

Gerald has been my landscaper for many years. He and his crew are incredibly professional. They…read morekeep to their schedule - ALWAYS! They somehow manage to keep this old lady's yard beautiful. Their attention to detail is unsurpassed. Most important to me is if I call text, or email, Gerald gets back to me so quickly. He handles any questions or concerns skillfully and efficiently. I wish I could give A Cut Above the Rest 10 stars!

I highly recommend these guys. They answered my first call and they showed up on time. They put in…read morethe extra effort to make sure my job was done in one day. They paid attention to detail, the work was excellent, and their price was very reasonable.

Fred did such a great job cleaning our carpets! He is always on time , does great work, and you can…read moretrust him in your home! We highly recommend 616 Carpet Repair and will be using Fred's services again.

I've used Custom Lawns for years and am very happy with the employees that come out to treat the…read morelawn. I am however frustrated by the woman that answers their phones. She is snarky and mean. I let it go several times but now I am done being treated poorly by her. Such a shame she needs to be this way with long time customers.

We were so fortunate to find Custom Lawns when our previous lawn care company went out of business…read more We have now used Custom Lawns for several years and have no regrets. The staff is friendly and professional and delivers what they promise. We would highly recommend using Custom Lawns!