The food was great. Our waitress Carolyn was wonderful, but there was an issue about a coupon and Brandon was the general manager supposedly and he was rude as can be. The new owner should know The food was wonderful. The assistant manager came by and was very nice. Feel bad he as to work under Brandon. read more

so the food was great thanks to black rock :) but the reason i gave one star so i went back in February with my parents which was good but i sadly almost passed away i was choking so black rock id say next time someone has a medical emergency such as choking have lifevac on hand life vac saves lives from anyone thankfully i was good no hospital visit needed my mother saved a life that night and that was mine read more

ZERO STARS AND STAY AWAY! Right from the beginning you'll notice it's like they put Crisco all over the floor. If you don't shuffle your feet you're guaranteed to fall. I'm actually surprised no one has sued them over this yet. I will say the staff was polite and did a decent job. Now to the most important part the food. We had The "Hogfather" (the don of all burgers) which is supposed to be the best burger and let me tell you it was far from that. It was bland, dry, overcooked, and disgusting. My wife got the chicken and this came out tasting the exact same. This location needs to be shut down immediately! read more

Black Rock Bar & Grill - Hogfather - Steakhouses Near Me - Utica, Michigan

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I usually only have good things to say about this place. Apparently all Black Rock are not created equal. I stopped here because I usually have a good experience. It had a chill laid back environment. The service was good no complaints there. I wanted a pina colada but they don't serve them. However, The issue was the food. It took a long time to come and was over cooked. It was the worse salmon I ever had in my life. Brandon the manager gave me my appetizer for free. However the issue was the entree. I would have sent it back but it was dinner, my first and only meal of the day and I had a 2.5 hr drive ahead of me to get home. read more

Black Rock Bar & Grill - Black rock grill sign at bar - Steakhouses Near Me - Utica, Michigan

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Great food for the price. The brussel sprouts were my favorite. My husband and father in law enjoyed their volcano stone steaks. Our server was nice but spent more time flirting at the bar, rather than checking on our table and ensuring we had what we needed. It is pretty dark in the restaurant, lots of TVs to watch sports events, but great vibes overall. read more

What a cool concept... This was our first time visiting the Black Rock bar and grill . The staff was super friendly and helpful, which you need because the experience could require cooking on a hot rock. l liked the area we sat in because it had big garage doors that were open because it was a great night out. The decor is cool but not a focal point of the restaurant. The food selection was mostly higher end food, but they do do hamburgers. I had the ribeye, French onion soup, and sweet potatoes, which were all really good. I got to cook the steak on the hot rock, which was very interesting. Wifie had the salmon, blue cheese salad, and green bean, which she loved. We had the Brussels sprouts as an appetizer, which was awesome. We had their saltwater carmal skillet cookie for dessert. I liked the experience it was unique and different. Black rock feels high-end, but it does have affordable options, which makes it suitable for many different occasions. It is worth a visit and I recommend doing the stone cooking. read more

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They screwed up right from the beginning. Kitchen and servers had very little communication and putting their customer service importance ahead was a joke. No wonder they are having problems. I really will be surprised if they are still in business next year. I do hope that they can get their act together but I'm doubtful with the current management read more

Ever since this place took new ownership it has gone down the drain. Almost looks like its out of a 3rd world country or being run like one at least. Since when did Black Rock sell halal meat?.......hmmmmm. Water was leaking from the ceiling in the dinning room, i'm sorry but i'm not paying $50 a steak to cook it myself in a leaking shack. Get it together. Too many places to go out to eat to deal with stuff like this. If they're are open another year, ill be shocked. read more

First off let me qualify this review by noting that it was very busy. It was 7PM on a Saturday, but we had called in 2 days prior for "priority seating" because we had 9 people, so they were not surprised by our arrival. That being said, the first thing I noticed was how greasy and slippery the entire floor was. In fact, one of the servers slipped and fell while hustling to serve food. Moreover, it took nearly 2 hours to get our food, while other tables that got there long after us were getting served before us. The server did come to us several times apologizing, but that didn't make the wait much better. The server eventually announced that she was going to bring the items out as they were ready so at least some of us could start eating...oookay??? That was fine...at least we will be getting food after nearly 2 hours. My wife kept saying "as long as they get it right...please get it right!" They brought my onion soup first and it was extremely salty. The other entrees started arriving and I can't speak for anyone else's food, but my wife's steak was raw (no we didn't cook our steak on the stone like they wanted us to) and she ordered medium. My father in law ordered medium well and his was rare and my son's baked potato was raw (hard)! We were not off to a good start. I got the Dynamite Chicken and was really looking forward to it. The initial presentation looked like it was going to be delish, but I discovered the shrimp had the tails still on them making it awkward to eat because you had to dig them out of the sauce to pull it off. The chicken looked grilled but was so salty that it was almost unpalatable. The noodles were completely drowned in sauce...like almost a thick soup. The chicken got "lost in the sauce" and while trying to disassemble the shrimp I discovered a poop vein in one of them...DISGUSTING! The manager was understanding and very apologetic, gave us a discount and some coupons, but our experience was so bad we will never return. And don't get me going about the bathroom! I have been in sketchy gas stations with cleaner bathrooms! The floor was soaked (by either urine or water) by the urinals in the men's room which was fun mixed with the grease already on the floors. It looked as if it hasn't been cleaned for hours. Perhaps our experience was bad due to how busy it was, but it wasn't like we surprised them with 9 people...we called 2 days in advance, but our experience was so discouraging that we will never return! read more

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The pizza was good, salad was fresh and large but the service was sub par. We waited a long time before we were even greeted by a waitress. Had to ask another server to find ours so we could get another drink. Probably wouldn't have minded so much if I could have visited with my dinner date but it's so loud in there you can't hear yourself think let alone carry on a conversation. Take out only if we ever go back. read more

great food great service! we were seated immediately and received our food in a timely manner, which was very impressive considering it was Valentine's Day weekend. Great ambiance and staff is very friendly. Never a let down with black rock read more

Black Rock Bar & Grill - Signature 9 oz. Sirloin Create Your Own Combo, Mac and cheese side - Steakhouses Near Me - Utica, Michigan

Food was ok. Service was not great. Only two tables occupied and waitress did not regularly check on us. Never even asked if we wanted dessert. Have not had a good experience at this location the three times we've been, but ALWAYS had a great food and dining experience at Novi location. Won't be going back read more

went for a birthday dinner with my wife for our 2 daughters we received cold food , over cooked filets, upon missing sides and drinks. when we brought it too the servers attention ,we never received any of our missing items or were brought out hot food.when we told them we were pressed for time for the activities for our night the manager sent the server back out to show us how to cook it on the rock which was also done wrong! then they still charged us for them. manager comped us $10 on a $300 dinner. completely unacceptable! read more

We were headed to another restaurant with our group of friends but the wait was very long so we walked over to Black Rock, they had space for us, and we all enjoyed our food and service. read more

Black Rock Bar & Grill - Tacos - Steakhouses Near Me - Utica, Michigan

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I rarely leave reviews, but my experience at Black Rock for my birthday dinner was so bad that I feel obligated to share. We had a party of 7 and from the very start, the food and service were unacceptable. I ordered the chicken parmesan, which came out completely burnt -- the chicken was nearly black, as if it had been cooked in old oil. I sent it back and asked for a burger instead. Rather than bringing me a menu, the waitress began describing the burgers. I specifically agreed to what she described as a "classic cheeseburger with lettuce, onion, and tomato." What I eventually received was nothing close -- a burger drenched in barbecue sauce and topped with onion rings, which I never would have ordered if it had been described correctly. Meanwhile, my mother-in-law received an ice-cold lobster tail, which is both unappetizing and unsafe. By the time all of this was happening, most of our party had already finished eating, so I hardly had a meal at all. To make matters worse, the bill arrived with a mandatory $50 gratuity charge. The menu clearly stated gratuity is added for parties over 8, and we had 7. When we pointed this out, the manager flat-out told us that the menu was "wrong" and claimed gratuity applied to parties over 6. Only after arguing did he agree to remove the charge. The entire night was a disaster -- burnt food, cold seafood, incorrect orders, and a manager who tried to overcharge us while dismissing the restaurant's own menu policy. For a place that positions itself as an "experience," this was beyond unacceptable. This was supposed to be a birthday celebration, but instead it turned into frustration after frustration. Save yourself the money and the headache -- there are far better restaurants that actually care about their food, service, and customers. read more

We had a 7:00 reservation and wasn't seated until 8:00. The wait staff didn't take our order until 9:00 and the food finally arrived 45 mins later. Will never return and i don't recommend this place to anyone. read more

If you'd like to overcook your steak and pay $45 for it, that's up to you. I get the concept and I get that it can be good but every time I've been here one of the people I've been with have not liked the way the steak turned out.. I do really like the steak cream cheese, dipping sauce that they have at this location in the mashed potatoes are very good. Just sometimes the steak can be cooked overdone or not cooked enough on the rock read more

Black Rock Bar & Grill - Steakhouses Near Me - Utica, Michigan

I guess this is just personal preference, but being served a hunk of cold raw meat and having to cook it yourself on a hot stone is not my idea of going out to eat. The meat sticks to the stone and you have to scrape it off. Meanwhile, your sides are getting cold unless you wanna eat them ahead of time. No thank you, I'll go to a restaurant , where they serve you cooked food read more

Had Pulled pork sliders for lunch, they were delicious! Highly recommend. My kid got a steak and it was juicy.

Very disappointed. They used to be better. They have gone down hill. Don't believe the prices they advertise on there website. There in house menu prices are much higher. I won't be back. read more

Owner lacks any critical thinking skills. We were walk in given a 40 minute wait. I ended up finding that they had reservations and was able to get one for 7. They got super salty and claimed we abused the system. Not sure how that makes much sense. People don't like to feel dumb and I think the owner is a huge narcissist and got owned at his own game. In general the attitude there is they think they will get bad customers so they are just rude. Which creates a circle pattern. Place is Toxic!! read more

So here I sit at the bar, on my third beer, never got my soup let alone my dinner. Appetizer was cold. New ownership is a disaster. Used to love the place, will never eat here again. Well five minutes later I got my dinner, no soup though. I should mention, the once great Dynamite Chicken is now a disaster. They took away the sausage and added heat, heat for the sake of heat-no flavor. My wife had an apple salad and had to cut out the seeds from the apple; also not sure what they gave her as dressing but it was not apple vinaigrette, smelled like horseradish. Needless to say, she was finally able to get salad dressing for her salad. Stay away from this place, stay very, very far away. On a positive note, the pregnant bartender was very pleasant, her partner, not so much. read more

Black Rock Bar & Grill - Steakhouses Near Me - Utica, Michigan

Food came out ice cold, we could barely eat it. Steak was not a fillet, likely a sirloin... Burgers were ice cold in the center. Manager gave us a whopping 20% off and the bill was still $100. $100 for 4 meals and only 1 was eaten (the steak, which we cooked ourselves). The rest was sent back, including the side of mashed potatoes for the steak. Do not eat here if you value your money. read more

I got a ribeye steak. It was like a half inch thick on a good day and there was huge chunk of far on the tip that I didn't eat. Fries were ok. Tortilla soup was ok. Overall disappointed, not worth the price. read more

Elizabeth was super friendly and very helpful despite it being her first week! The food was outstanding and is worth all the hope. It was also very clean, quiet, and spacious. 10/10 would definitely recommend to anyone looking for a good steak and a new refreshing experience. read more

It was my first time at Black Rock and it was great! Our steak was tender and delicious and our server, Sofia, was friendly and attentive showing us how to best cook our steak on the "stone"! I will be returning! read more

Great tasting food, Able to accommodate large party. Our experience was great form beginning..

We went to watch a football game but they didn't have the game we want. They were so nice and tried to accommodate us but it didn't work out. I would go back again when in the area. read more

Spur of the moment dinner for 4. Our server, Britney, was a delight! Very professional and friendly. Britney was extremely helpful with menu selections and we enjoyed each interaction with her. read more

Wouldn't it be great to be able to wipe the slate clean and start over again? That's what Yelp has decided to do, since my previous reviews are gone now. So here we go. My wife and I didn't want to come here because we've had bad service here so many times. She decided to tell one of the workers, who apologized and seemed really interested in making sure we had a better experience. That was a busboy, but it was nice to hear. We had a party of 8, and they wanted to seat us at a massive booth. That meant that anyone on the inside who needed to get up would make everyone get up. We asked to be moved, and it was taking a while, so we picked a table ourselves. Service was mostly good, except it seems to be policy here for the server to wait until we finished eating the appetizers were before the main courses started cooking. I know restaurants do this because they want you to take your time and order extra drinks while waiting for dinner. Very annoying. My appetizer was the smallest cup of lobster bisque I've ever seen. It's about the size of a small tea cup. Tasty, but 3 ounces of soup is just ridiculous. I ordered the One Eyed Lucy, which was served (nearly cold) with a big, beefy burger and a fried egg on top. Tasty burger, but warmer would have been better. The truffle fries were crispy and subtly truffley. Also cold. Ketchup was not provided with the fries, and when my wife asked for it, she was given two tiny ketchup containers, the 1 ounce size ones. After sufficient whining on our part, they finally gave us a full-sized ketchup container. That bus boy came back to see how we were doing, and helped out with refills and such. I was very touching, but you would think the manager would have more of an interest in such things. Maybe this was an episode of Undercover Boss, and he's the youngest CEO in history? This is my fifth visit here, And the last four we have gotten spotty service. This is a reflection on the management, so hopefully somebody reads this and does something about it. You can't just rely on the awesome gimmick of cooking food at the table to do all the work for you. You have to make sure that the servers have sufficient support, and that they don't hold the main course hostage waiting for the appetizers to be eaten. That's a relic from the 1980s, and we don't need it in this century. I only came back here because other people wanted to go. The food is excellent, as always, but it's hard to get past the issues with the service. If Yelp wipes out my review again, and I have to come back here again, I can only hope things will get better. read more

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Good parking great staff and I was pleased with the couple of sides I could get as a vegan the drinks were extremely strong which I enjoyed so much and the waitress Jenn really was a gem and so attentive to me and my mom and kids great job guys I'll be back soon read more

food and service was excellent. Steven Y was awesome First time there and we will be back ! We will definitely tell our friends and family. And they should ask for Steven Y.! read more

Love this place my husband brought me here to celebrate Mother's Day this year and the food was great, the staff was friendly and attentive.

I used to come to this Black Rock location occasionally, and it was always so so amazing. I visited tonight, for the first time in over a year, and it was very underwhelming. I came with a group of 3. None of us enjoyed our meals. Nothing seemed to taste as great as it used to. Waitress was very sweet, but service is a little slow. read more

The MOST delicious steak I ever had. Sooo juicy and melt in your mouth. The side clam chowder was delicious as well. Our server was very friendly and taught us how to cook the steak on the lava stone. read more

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Elizabeth was an amazing server, probably the nicest server I've ever had. The restaurant was spacious and not noisy at all. Food was amazing, and came super quick. read more

Drinks are great, food is great and the games are always on! Espresso martini is perfect every time.

I had the Ribeye Medium Rare with the baked sweet potato and tortilla soup. The soup was decent, the baked sweet potato was cooked alright but the steak was one of the worst ribeyes I have ever had. It takes a lot for me to not finish a meal, especially a steak. You'll have better luck at Outback or Applebees...no really, you will. I mentioned the meal quality to the server, and all he had to say was sorry and handed me a bill. The picture provided is 3 bites in, and I didn't finish it or take it home. read more

Black Rock Bar & Grill - Ribeye Baked Sweet Potato - Steakhouses Near Me - Utica, Michigan

My bartender was amazing. The food was even better. We sent Sunday afternoon. It was peaceful and very fast service. The bakers cinnamon roll martini tasted awesome. A great recommendation from the bartender. read more

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We ordered the pretzels appetizer, fried pickles and coconut shrimp...then had the steaks on the rock slab. We ordered smoked old fashions, beers and chocolate martinis. Everything was great and the waitress and staff were nice and helpful. read more