BEWARE of hidden fees!!! I was quoted an hourly rate for the two movers plus a "service fee". In the end my final bill included many hidden fees that were NOT told to me upfront. I was charged $44.50 for "packing materials'. They wrapped 3 pieces of furniture. They had to wrap my mattress and 3 pieces of wall art. They charged me a fee to use my credit card which was not mentioned before I made the payment. It was 3.5% which is standard charge to run a credit card but most companies take the hit as part of doing business. I would have appreciated a heads up that I was going to incur the cost to use a CC. I would have paid cash. Then there was a "VEHICLE MAINTENANCE" Fee of 8%. I'm guessing this is their way of adding in sales tax. Which in the state of Texas moving services for local, interstate, and local relocations are exempt from sales tax. The movers themselves were nice and worked very hard. They are no reflection of the way this company is ran. I'll be sure to let my friends, co-workers and family members to steer clear of Black Tie Moving. read more

Not a great experience at all. Movers weren't careful or anywhere near attentive to my belongings. Mishandled washer now leaks! Nordictrac is missing parts! Close to $900 to move SOME of a 2 bed apartment into a house. They moved only what we couldn't carry ourselves,basically furniture items and a couple oddball items. I can only imagine the cost of we had them move some boxes. PASS AND FAIL! read more

Overall good experience. Was only moving a washer/ dryer. Movers were on time to pick up, quick in loading, delivery was smooth. I would consider them again for bigger moves. read more

I would definitely use Black Tie again! I've moved 10 times in the last 9.5 years and I cannot say that about any other company I've used. Booking was easy... request a quote online and they will call and email you right away. Hourly rates depend on the number of men... I originally requested 4 men for this move but only 3 showed up. It wasn't an issue though; we adjusted the hourly rate and got to work! Ronnie and Jose were amazing! They handled everything with excellent care, were respectful of the house and furniture, were personable and engaging, etc. The only reason for the 3 stars is the 3rd mover of the crew. He was younger and sloppier. He needed a lot of direction from Ronnie and dropped 2 of our boxes with glassware. Nothing broke! But it scared him and scared me. If he gets more training and experience, this could be a 5 star review. read more

Not sure where to start with this. I really tried to give these movers the benefit of the doubt. First off, as soon as the movers arrived one of them went ahead and took a dump in my bathroom which he didn't even ask permission after I had already deep cleaned the toilet. As soon as we get to my new place, the same guy goes to the bathroom in my new toilet, again without asking for permission. I hadn't even had a chance to use the toilet yet. The movers were very slow and the entire moving process for my small one bedroom apartment still took them a full 6 hours. After they had left I noticed my medication which I had in my purse was missing. I had left my purse sitting on top of the counter when the movers were there and clearly one of them had gone into my purse and stole my medication. I also had several liquor bottles in a bag sitting on top of the counter which I also noticed one of the whiskey bottles that I know for a fact I had put in that bag is now missing. There was also fresh blood drops on my coffee table which I had to deep clean as well as a dirty broken nail on my couch. Overall I was left feeling disgusted, violated, and extremely disappointed with these movers. I was very friendly to them and tipped them each $20 for their hard work just to find that they had stolen from me, took the max amount of time, and dirty up my stuff. I'm very upset to be charged over $1000 for a horrible moving experience and again just for a small 1 bedroom apartment. read more

Amazing movers! Super nice, careful, and diligent. 5 stars all the way!! So thankful for their excellent service!

Had movers scheduled a month ahead of time, move day comes and Black Tie Moving never showed up. When I called the customer service agent was rude and unhelpful and said there was no reservation but knew my address, seems funny to me. They did a move for me last year and did a great job, not sure what's happened since then but never again and I will never refer them to anyone else. Beware and stay away from this company, nothing worse that being left stranded by movers on moving day when you have planned everything out to a T. Horrible company and terrible guest service. read more

I requested a quote online. They took all my info and said they would send me one. They were very quick with their response. They were also entirely too aggressive. Within 10 minutes I had received 5 texts, 3 phone calls/voicemails, and 6 emails from them. No exaggeration. It felt like harassment. I will not ever use this service. I had to text back 3 times and tell them not to contact me any further. read more

The WORST moving experience of our lives. Untrained "packers" who threw a lot of our belongings into the storage compartment unpacked. Seriously, bath mats were thrown in loose along with lamps extra. Everything should have been in boxes. I was told they would be able to pack our home in a few hours the first day and load the storage containers the next. I questioned this multiple times but was assured it was no problem. They had to stay longer than scheduled to finish and call in extra help. They were also 4 hours late showing up the second day. Do not use this company if you value your sanity during your move. read more

We hired black tie to move us last weekend. They showed up without enough truck space. So we had to rehire them for the following weekend To get all of our outdoor furniture and inside things that won't fit. We were scheduled for 1pm. Then it changed to 2 pm, then it changed to 4 pm. At 5 pm no one showed, we tried calling every number we had and no one would even answer their phone. zero communication and they just never showed up...meanwhile we were waiting at our old home, away from our family on a holiday weekend for over 5 hours....plus the 2 hour round trip it takes to get there. Don't have many good things to say about our original move except they finished. Now I have nothing to say except negative and would run the other direction before I depend on them to move us. read more

Unfortunately several of our items were damaged moving from Austin to Dallas today. I informed the movers we would be filing a claim with the corporate office and they told us that it would come out of their paycheck and discouraged us not to file a claim. When I was simply watching how they moved heavy furniture, they wouldn't think outside the box on how to maneuver large piece. I repeatedly saw them dinging my furniture on the walls and other furniture items. Filing a claim tonight with my husband. But first we need to continue inspecting our items. read more

I hired Black Tie Moving on Tuesday to move me to an apartment in the same building and on the same floor. The move was satisfactory but the 3-man team left me high and dry to clear out several closets by myself. They were in a rush to leave, so the lead mover showed me the outstanding balance on his phone, and I gave him a check. Later that evening, I reviewed the bill and discovered a fuel surcharge fee of $55 (really ? with gas at $1.29/gallon) and they charged me for packing materials which were never used. They didn't even have to drive my belongings to a separate location, miles away. I am a senior citizen with a bad back and to be treated this way was insulting. I really didn't appreciate being treated this way. read more

Just NO to this company! The manager, Tyler Coleman, kept moving the goal post for the cost of the move that was quoted, right up to the day of the move. He finally called and said that his movers would have to take what was on the truck, to the new address...to be able to stay at the flat rate that was quoted. There was still, quite a bit, of belongings left. My sister is disabled and has no help. I live in another state. So, I felt that this company took advantage of her situation. I told them to go ahead...I will pay someone else to complete the job. Black Tie Movers will get no more than they quoted. I DO NOT RECOMMEND THIS COMPANY!!!!! #getitinwriting read more

I used Black Tie for my last move and it ended up ok. I originally had other movers lined up but I had to change my date and those movers didn't have availability at my new time but Black Tie did and they had great reviews so I went with them. The day of my move came (a Sunday) and my time window rolled around and then passed. And no one showed. I called the BT office and of course no one was there because it was a Sunday. I was starting to freak out a bit because it was the last day of my lease and I had to be out. I was finally able to get ahold of someone via Facebook message, I was actually quite surprised with how quickly they responded. They said that they had just transferred to a new system and my reservation system and my move had pulled through on the wrong date. I was upset, but I have been on the other side and understand when technology screws you over so I tried to be understanding. They offered to send out some guys after the finished a move but it was going to be really late at night or he said they could send a 3 man crew the next day (instead of the two I'd hired). I opted for that. I ended up having to pay for an extra day in my apartment. But they guys were really fast to move me (they obviously didn't charge me for the extra guy they sent). Once they showed up the move went really well. The guys were all really professional. They wrapped everything nicely so that nothing was broken even though I have practically nothing of real value but they got it done quickly and efficiently. I'd definitely consider them again and have recommended them to my friends because despite the scheduling mishap everything else went pretty well. read more

I've moved several times the last few years and this was the worst by far. There we're supposed to be 4 movers, but we got 3. 1 really hustled, one just supervised and the other waited around to be told what to do and was in his phone half the time. They broke a lot of items - desk leg, 3 lamps, etc. They would stack boxes of fragile items on a handcart, start moving them only to have them not secured and all fall off so that the items inside broke. I witnessed at least 4 boxes break when this happened and the contents spill all over the ground. Their attitude was things break in every move, file a claim. Unfortunately some of the furniture items that broke are irreplaceable and we're still heartbroken. They misplaced furniture parts and then they were on the clock trying to hunt down where everything was so our bed and dressers could be reassembled. Avoid at all costs. read more

Worst move of my life. I am 57 and have moved with moving help of some sort or another more than 10 times. This was the worst experience I have had. I will admit the move was on 4/15 during covid so we can blame that if you like. This was a pack and move from a 4400 sq ft house to a 2400 sq ft condo and storage space. Issues were as follows: 1.) Pack day they did not have enough tape of wrap paper 2.) They over packed boxes with no organization so the boxes collapsed easy when picked up 3.) They had items packed that were not wrapped like a ceramic bold, a glass vase, canned goods etc. 4.) They broke our outdoor fire table. Their insurance is a joke at .60/lb/per item. I thought this was a cap based on the entire load but no its per damaged item. $20 wine glass less than .60 coverage, $1,500 fire table less than $60. 5.) I will say the guys worked long hard hours moving day. 6.) They claim on Website all workers are W2 but that doesn't equate with experience 1/2 our team had less than 1 months experience. How do I know - because they were all sharing with me about their former jobs they lost because of Covid. As I said I have used many moving companies over the last 35 years and this was worst experience. Their website will not let you leave a review that is not a 5 star. it simply locks up if you don't give them 5 Stars so I am out on these independent sites trying to help others as I read and believed those reviews. BTM was 25% more than the next highest quote of 3 we had. We chose them because we wanted to expect more - what we got was unprepared, untrained, people handling our items certainly not worth a premium. read more

I had very high hopes for this company after reading many reviews with 4 & 5 star ratings. But after contacting then about estimating a move from Dallas to Austin, they missed the first scheduled in home appointment. Then it took about another week to reschedule the appointment. The estimate was a very reasonable price, but it took a few days to actually get the written estimate. It seems the office staff does not communicate with each other, and each time I called to discuss the move I spoke with somebody different who had no clue about the previous dealings I had with the other staff members. Once I finally got the estimate and turned it into my employer, I called to book the move, no problem there. Until my employer contacted them to verify information for the payment of the move, at which time they let me know thy we're booked for the day I had already reserved just 5 days earlier. Each time I ran into a problem with them the employee who I was dealing with that day (different each time, but did at one point include the owner) they assured me this never happens, but it happened to me at every step of the process. Needless to say I did not use them for the move. read more

Initially, I thought the service was great. Timely, moved all my stuff to our storage and then waited 5 months until our move to a new house. 5 months after the initial move, I was contacted by Black Tie Moving so they could inform me of two items (one of which was signed by a former all-pro NFL football player) had been stolen. One item was returned. The other item, of significant sentimental value, is gone forever. I contacted management and never received a call back. The items were recognized as "missing" one day after the initial move, but I was not contacted until 5 months later. Watch your stuff while it is being moved or it may "disappear" into the hands of others that don't care about your items. Corporate or management, you could have avoided this review had I been contacted. read more

I used them to move at the beginning of August and had a ton of things. I had 4 guys come move me. They were not only dressed in cute matching shirts which was a nice touch but very time concerned. They did not waste my time or theirs. And I have to say I am an engineer and OCD. The one guy organized things into the truck in an amazing and very space saving way. I could not have done as well of a job. Hopefully I don't have to move again anytime soon, but if I do I will defiantly be using them again. read more

I am a research and review fanatic when it comes to looking for new services or products. That being said, when I was moving from an apartment to a house, I contacted Black Tie Movers based on the reviews. For the first time in my "review trusting" history, I have finally found the company that deserves the five star reviews. -Called when they were on the way with estimated arrival time and arrived on time. -Great attitude, clean, professional, respectful of me and my belongings and I could communicate with them (further clarification below). -Finished off my packing and organizing for those items I wasn't quite sure what to do with. -Took care in not scratching the walls and or floors and actually cleaned up after themselves (which actually wasn't necessary as they were so careful in taking care of my belongings and apartment). -Arrived in a timely manner at the new location. -Placed and put together the bed and all other large furniture. Even asked before they left if everything (boxes, furniture, etc.) was where I wanted it to be. At one point, I thought I was going to need to store my furniture for a couple of days prior to moving into my new home, this company was even (more than) willing to assist me with my storage needs at a totally insignificant cost. Also, they fit me in on short notice and even accommodated my last minute change in the moving day. In terms of my comment regarding communication; I have moved a few times in the past five years and have always been confronted with contracted movers (which was not made clear prior to arrival) who did not speak English which of course made communication quite difficult. Despite my stating where I wanted all boxes and furniture, my belongings were placed in the location that was closest to the door. Additionally, my belongings were damaged and as the entire move was contracted, it was impossible to get any company in the process to accept responsibility and pay for the damage. Additionally, since they packed for me, my boxes were not labeled in English (as they did not speak English). I worked with Kevin and Matt and they were absolutely fabulous! I would recommend Black Tie Movers and Kevin and Matt to anyone. My friend came downstairs with me when I went to let them in: Her exact response when she saw them: "Where did you find normal movers???" Absolutely exceptional service! I noticed some reviews said that they were slightly more than other movers, but I'm not quite sure where that came from. I contacted about six different moving companies prior to contacting them and BTM was actually slightly lower than 3 of the other quotes I received. I didn't find them to be more expensive, but I can tell you that if they were, I would still be willing to pay again. Peace of mind is priceless. read more

Punctul, Friendly, and Efficient. They did a great job wrapping and handled everything with care. Truly went above and beyond. Highly Recommend! read more

I just recently used these guys for my move and I have to say I was very impressed. Usually when you hire a moving company they give you a big window when they will show up and they always take longer than they quoted you. These guys showed up exactly on time and within about 2 hours had my apt packed up, loaded and ready to go. The unloading when just as smooth. You would never except to have a pleasant time when you move but I have to say these guys made it a lot better. I will use these guys when I move next time. read more

Used these movers multiple times and they know what they're doing. They take great care with all items and I plan on using them again.

Yes yes yes. They were on time! The move was flawless. There's so much more I could say but it boils down to me having wonderful service. Nothing was broken and they were very efficient. Awesome service! read more

Black Tie Moving - The best crew ever. - Movers Near Me - Carrollton, Texas

For better or worse, I have a lot of experience with moving (8 moves in the past 10 years). As you can imagine, when your living situation is that transient, doing everything yourself, or asking your friends to help you move, gets old really fast. About three moves ago, I made the decision that I would hire movers and not burden my friends with my nomadic lifestyle. (Several friendships have been restored since making this decision. Hah!) I've used three different movers for my past three moves. This is easily my favorite move of the three. Having had a subpar experience with my 2nd mover, I took some time to do research for this move. Black Tie was one of the highest rated on Yelp, so I got a price quote from them and some other movers I had been considering. Pricing was explained upfront, and there were no hidden fees. No pushy sales tactics, either. I told them I was comparison shopping, and they respected that. I ultimately went with Black Tie and scheduled a 2-man move for 12/18. The movers were courteous, professional and moved at a brisk pace the entire time. They communicated well and made sure everything was unloaded in the right spot. Everything arrived in one piece, so I'm quite pleased. I also received a follow-up call to make sure everything went well, which I appreciated. When I move again (it's bound to happen), I'll still do some comparison shopping, but I would not hesitate to make these guys a strong candidate. I was very pleased with the end result. read more

Overall solid. Downside/complaint was they damaged some art and also left our wedding photos at our old place in a public area. We were fortunate to recover this item. Besides that crew was efficient and friendly. No red carpet though like the commercial read more

Another moving company On the spot stood me up on Monday at 10am. I was tired and glad I didn't wake up for them. So I when I came till. I search friends post on moving company on Facebook. Found black tie. Gave them a call Monday. Gave me a spot next day between 2-4pm. Perfect for my sleep schedule. Mike's team came out moved everything I wanted. I didn't want to pay for mattress bag so they shrink wrap my Tom Brady black beauty rest which was my most expensive item. All and all. I moved twice. This was the best experience. I didn't care about price that much. They charge me $75 more for trip charge and $5 more per hour than the last company. But price is nothing when they did and excellent job. They even drop off my washer and dryer on the way at my storage. read more

See all

From scheduling the moving date to the follow up after the move, it was a wonderful experience in a stressful situation. Movers were professional and friendly and the communication was fantastic! read more

The guys Mike and Rodney were very efficient.They made are move way easier and i am grateful for that. Thank you guys for setting up everything y'all are great. read more

We had a very disappointing experience with Black Tie Moving. We moved from a two bedroom apartment and the movers broke a new office desk, damaged a chest of drawers, broke not one but two expensive lamps, broke TV equipment, and gauged wood floors and walls in our new place. They dragged couch cushions and our mattress on the ground/sidewalk. Don't count on the "insurance" they mention when you book, the fine print severely limits their liability so that it's hardly worth filing a claim. No part of our experience was "Black Tie". read more

Great service will definitely use then again ..... they were on time and worked very efficiently.....

Our appointment window was from 12-4 and approximately 1pm we received a call saying the morning job was running long & they would show around 4pm. We didn't hear anything else from them - 4pm comes and no movers in sight. We called several times until someone finally answered at 5pm. The movers didn't end up showing until 6:15pm! Once the movers arrived they were incredibly professional & wonderful. I can't compliment the 3 guys enough, they were great! We were surprised when it came time to pay that there was a service fee equal to the hourly rate added to the bill. This wasn't mentioned to us when we called for the quote, only the hourly rate. My only suggestion for the company is to make sure and communicate everything clearly to your clients - it shouldn't take 3 calls and 2 voicemails to realize there is a problem. read more

These guys were great. I had a very large move. I moved from a large house out in the suburbs to a 9th floor loft downtown. There were two items that were broken during the move, but within two weeks of me providing the value of the items, I had a reimbursement check in hand for the full value. I didn't even have a receipt for one of the items. The movers were careful and efficient. Fair price for the services provided. I also hired them to pack my stuff, and they did a fabulous job. Highly recommend read more

If I could get negative stars I would! We used black tie​ to move us into our newly built house, we paid extra to have them hook up our fridge and washer, when asking if they did it they said yes, and tested it, THEY DID NOT!! IT flooded our laundry room, on top of this, they damaged multiple things, holes in walls, chips in star case, and did not ever place where they were supposed to go! when trying to call to contact them about this, NOTHING! DO NOT USE THEM! read more

Fantastic move! They arrived in the time window they gave me, and went right to work. Very polite and courteous throughout the move. Even finished sooner than I estimated. read more

I am a bit wary of moving companies after an unpleasant experience with my last move across states so I read a lot of Yelp reviews to make a decision for my recent move. The initial contact and coordination process was reassuring and on the day of my move the last weekend of June, I was called a half hour prior to their arrival as I had been informed. My movers were Ben and Jordan and they were extremely efficient, professional, and friendly. They took a lot of care with wrapping everything and were great with my requests to put furniture in different places so I could figure out where I wanted everything to go. The pricing was upfront and honest as well; no hidden charges that popped up after everything was done. All in all I had a very positive experience with Black Tie Moving Services and would not hesitate to request Ben and Jordan again or recommend them to others! read more

Overall, I thought the two gentlemen who helped me move were courteous and respectful of myself and my belongings. I also thought the ease of scheduling and the timeliness and correspondence was good. The move started off not well when they began individually dragging the mattress and box springs down the wood stairs (not helping each other to carry such a large object). The box spring, which clearly is hard and has hard plastic corners scratched the wood. I asked why they were in such a hurry and couldn't work together, we weren't in a hurry and I didn't have that much stuff! I was pretty upset as this happened in the first 5 minutes and I was moving after selling my condo--I didn't want the final inspection to show scratches and damage that I would have to repair or reimburse. After that I did not have high expectations but following that, everything went smoothly and we completed the move in the time allotted. Overall it was a good experience and I would use their services again. read more

I've tried multiple times just to get a quote, but I have yet to speak to a long distance coordinator over the past few days. Spend your energy with a company that works for you. read more

I almost forgot how much I hated moving until I recently moved my family from TX to CA, but as painful as the process was, the guys at Black Tie Moving definitely did their part to make the transition as smooth as possible. I checked the web to help me figure out how to best select and deal with moving companies, but after reading countless stories about nightmare moves, I was beginning to think we'd be better off using UPS to ship our stuff one piece at a time! On moving day, I expected the crew from Black Tie to be late, but they were early. (Since they were getting paid by the hour) I expected them to finish loading the truck right before Jimmy Fallon started his opening monologue on the Tonight show, but they worked quickly and finished in a few hours. While they were on the road, I received several updates from the two-man crew who made the cross-country trip, which was veeeeeery comforting given the fact that they literally had all of our worldly possessions in their hands. In CA, they placed some of our items in our storage facility, and squeezed the rest of our stuff into our tiny apartment with no extra charges for the additional stop. (In case you didn't know, TX-CA=DOWNSIZE). So, based on my experience, I'd highly recommend Black Tie Moving, but before I go, here are a few tips for your move, regardless who you choose: 1. Make sure that you get an in-home inspection (In order to give you an accurate estimate of everything from materials to man-hours for loading/unloading, someone from your moving company needs to see your place with their own two eyes.) 2. Ask if you can supply the moving materials, and if so seriously consider buying your own. (I appreciated the fact that several people from Black Tie proactively told me that they could use my packing materials, which definitely saved me some $$$.) 3. Check into insurance. (By law, I believe that moving companies offer insurance based on the weight of your items, which often times doesn't jive with their true value. Your home/renter's insurance will probably only cover your items if they are damaged in transit during a catastrophic event (fire, flood, etc..). There are specific companies that insure items during transport, but their coverages vary greatly in price and may or may not be worth it. In case you're wondering, after reviewing our options, we chose a free insurance policy that only required us to cross our fingers tightly throughout the trip. :-) read more

I personally had very bad experience with Black Tie Moving! This company broke EVERY promise they made and literally scammed me out of my money! I contacted your company to help with my kid's move. The person in charge was Trey Hardin. Simple move within the SAME community so no truck needed, 2 bedrooms, minimum furniture. The move date was set on 08/26/2018 which was essential as otherwise fee had to be paid to landlord for not moving out on-time. The crew shows up on 08/26/2018 at 1:15 PM does the packing. At 2:28 PM crew states that do not have time and will continue the next day and leaves. For 1 hour and 13 minutes of packing your company charged my kid $564.84!!! The next day the crew completes the move between 3:11 PM and 5:28 PM and slaps my kid with another bill $472.88. Obviously charging "service fee" and "fuel surcharge" again. So not only Black Tie does not complete move on Sunday as was agreed upon, they also charged "service fee" twice, charged for 2 hours of labor for the first day just because you have 2 hours minimum policy, charged "fuel surcharge" twice when the truck was not even used for the move, etc. Needless to say that I have to pay $250 to the landlord for not moving on time. Trey promised to resolve the conflict but not calling me back and does not pick up the phone. Company does not reply to my inquiries either so it looks like this business practice is just a normal operation mode for them. read more