Tyler and Ron were very knowledgeable and friendly when here installing a new toilet. They were…read moresuper helpful in answering my questions and was a great experience. I highly recommend them both. Rhonda K.

Needed a completely new HvAC system since the old one had a bunch of issues not even worth…read morerepairing. Everyone I worked with was professional, courteous, and compassionate. They explained everything in detail and gave me options and didn't try to upsell me at all. They were able to get my new system installed the next day after initially coming out for the service call. Being that it is extremely hot this week, this was perfect! I would highly recommend them. The new system is working great and my house is nice and cool again.

Great service and consistent quality. We used them for servicing our 20 yr old furnace/AC and…read morerecently upgraded to new, modern efficient units.

Always on time; fair pricing, friendly and excellent service. Tech Hugo did a great job cleaning…read moreand adjusting my system.

AC wasn't cooling...Travis returned my call fast and gave me a tip to try first before anything and…read moreit worked. He also gave a follow up call to verify it - thank you Travis. It is nice to have a go to for my heating and cooling!

I needed a humidifier installed in new construction home. I'm extremely pleased with my experience…read more They explained things patiently and thoroughly. When they came for the install, they informed me that the original humidifier was not the best fit. Rather than installing it just to get the job done they paused. They recommended a different option that was actually a lower cost and that they would have to come a different time to install it. This shows their dedication to customer satisfaction and making sure the customer has the best product to address their needs. Highly recommend them.

Stay away from this business! My entire cooling and heating system was left in an inoperable state…read more I called for a diagnostic of the air conditioner today because cool air isn't coming from the vents. I was told the diagnostic would cost $149. I asked to be informed of any repairs that had to be done. Technician checked the system and recommended replacing unit. We discussed replacement unit and cost. I was ready to pay deposit. In the next 10 minutes I was told that the model I selected is old and not available. New model costs $1000 more. I asked for a proposal to decide later. Technician told me that the visit costs $396. He said that he fixed air conditioner that was not working. He never told me that he is fixing anything. Through our the visit it looked like he was figuring out the problem. I talked to the owner and we agreed that any repairs that were done will be undone so that I do not have to pay for repairs. Then the technician removed all the wires from the board making both heat and fan unusable. He did not just undo the "repairs", but made entire system unusable including fan and heat which were working before his visit. See the photos to show what was done!

Reply to 2 reactions from Harmonic on my 1 star review…read more 1. A. & K. claimed A. fixed my heater Tuesday; lie. Bad customer service. Harmonic deserves 1 star, but all the starts below 5 are NOT indicated on the Google graphic of the numbers of review stars 1-4: false. 2. I never promised a review pull-down for a discount. My husband & I have better things to do than having an "agenda" as Harmonic accused. My husband was on a business trip. 3. I never called for an emergency repair. I did not switch from repair to cleaning & maintenance. I asked A. if C & M was possible afterward, unaware of 2 more with no heat. Harmonic called me "selfish" for this. 4. Any possibility A. and K. have unconscious biases towards people like me? They accused us of "manipulating" what? To save a few hundred bucks, while we spent in the tens of thousands at Harmonic's better former (aquired) company) you imagined up? 5. How could Harmonic accuse me of lying about my pain. Because I was able to and had to carry my 10 lb dog for a short moment because of her barkin? Why do I even have to explain my chronic severe back pain and mostly failed back surgeries and weak immune system? 6. I had no "agenda," but getting my heate fixed. I am not playing any "game" as accused. I am standing up for myself. 7. K.'s statistics on the number of my Goole reviews are false. 8. A. & K. are the ones who were "aggressive, harsh, unethical, disrespectful, and manipulative." Stop projecting and gaslighting. I wish I would remember to record conversations when I am alone with a person like A. Why did K pull down his absurd replies on Google?

Jeromy was ultra knowledgeable and gave excellent recommendations that we needed! Scheduling was…read moreeasy and dependable; outstanding communications made it perfect. The guys were careful moving large heavy furnaces through our narrow hallway. At the completion, the furnace room was spic and span cleaned up, a nice treat. We also subscribed to their economical maintenance package, which will make our lives purr along in the future. Thank you Jeromy and Angel!

I had a pretty brutal few days with basement flooding and onestop was very dillegent about follow…read moreup and communication. I believe they really care about their commitment to customers and their craft. Thank you!

I had them install a furnace couple of months ago and the furnace was noisier between power cycle…read more Per manufacturer it was an installation issue. O-zone techs came out to fix and they charged again for the service. Unfortunately, they don't stand behind their service. When I raised this with their management they even threatened to pull out warranty if I don't pay. I'd give zero rating if I could...

It's really hard to find a reputable affordable HVAC company but I lucked out and found O-Zone and…read moream so glad I did. The response was professional and the owner went out of his way in going to my mother's house to fix her furnace after another company told us it was going to run up to $500. He was able to reinstall the original part and clean up the area and got it working for much less. This may be a temporary fix but I know that I can trust Ozzie, the owner to be upfront about what the solution is and charge an affordable price for the fix. As a real estate agent, finding a service provider that I can be happy recommending to my buyers and sellers is important. I am definitely adding O-Zone to my preferred vendor list!

Our floor drain started to back up whenever we'd do laundry. Summers was able to get a plumber out…read moreto us right after the weekend, since it wasn't urgent I didn't mind waiting a couple days anyway. Our arrival window had to be moved back a little, but I was updated when I called to check in, no big deal there. Everyone I spoke to was polite, courteous and professional. Our drain needed a quick cleanout and we can do laundry again with no issues. We'll definitely call them with any future plumbing problems.

Summers sent Jason and helper out to hook up the natural gas line to our new pool heater. Jason did…read morean excellent job, making sure that all codes were followed and the installation was leak-free. He even came back out after we had the electric install finished to make sure that the installation was complete and safe, at no additional charge.

Devin was AWESOME! I had new lights installed in my kitchen, hallway and bathroom. I was worried…read moreabout the bathroom as I needed one long track light replaced with 2 shorter ones and wasn't sure it was possible - well, it was possible to Devin! They look awesome, he kept me updated as the process was progressing, showed me intricacies of each light fixture - one, for sure, I NEVER would have known with a "do higgy" to remove and replace the lights was needed to complete, came with lights but I wouldn't have thought about it! I highly recommend! HIGHLY!!!

Great communication. A very fair quote. Very helpful, reliable, and friendly. I'd definitely…read morerecommend them for other services.

Matt is awesome. He is my go to for all HVAC needs. I've had him come out to 2 of my homes now…read more He's kind, honest, and very knowledgeable. The first time he came out, my furnace was not heating. He took the time to teach me how to "fix" it myself. It was a simple clean. He also taught me how to read the diagnostics to determine what's wrong, which has been super helpful in the small quick fixes I can now do myself. Appreciate his fair and reasonable pricing for what he does. I'm very grateful to have found such an honest business!

Matt is super thorough and loves to problem solve. He goes above and beyond and is very good at his…read morecraft. We have used him for years and are always highly satisfied. We will continue to use him for future needs.

As a fellow small business owner, I feel obligated to warn others about our experience with this…read moreHVAC/R contractor. Over more than a decade of managing vendors, this has been hands down the most disappointing and unreliable company we've dealt with. We initially entrusted them with all our heating, cooling, and refrigeration needs. Unfortunately, what followed was poor communication, subpar service, and a complete lack of accountability. When issues came up--which happened frequently--they were more interested in deflecting blame than fixing the problems. Over a year, they raised our service rates by 25% without any notice or explanation, and when I reached out to ask about it, they never responded. I also requested several quotes that were never provided. As a busy business owner, I shouldn't have to chase down contractors just to give them our business. Even worse, they billed us for services that were clearly not performed. I verified this myself--twice--and one time had to bring in a third-party HVAC tech to confirm (with photo evidence) that a rooftop unit hadn't been serviced as claimed. Despite being presented with clear proof, they refused to acknowledge or resolve the issue. After nearly two months of delays and rescheduling for a correction that never happened, we finally hired another company to finish the job. Their refrigeration work was even more troubling. They miscalculated and mis-sized a walk-in freezer, resulting in a system we had to completely replace. They relied on bad measurements and passed critical sizing calculations to a supplier instead of doing it themselves. Even when I showed them accurate specs from the equipment manufacturer, they pushed back with excuses instead of taking responsibility. To make matters worse, they submitted a bid to replace our walk-in cooler and freezer with dimensions that were entirely off. Had we accepted the quote, the units would've physically not fit the space--basic measurement errors that would have led to a major installation failure. The most aggravating part of all this has been their tone: dismissive, defensive, and utterly lacking in professionalism. If you're considering this company, I urge you to think twice. When things go wrong--and they very well might--you'll be on your own. You deserve a vendor who respects your time, your business, and takes pride in getting it right.

If you want people who will show up at the wrong time. Then they come and fraudulently charge for 2…read morehours of work AND APPRENTICE FEE FOR NOT FINDING A LEAK THESE ARE YOUR GUYS!!! 550.00 FOR NOT finding leak. Look elsewhere