Organized and well laid out collection of everything you could possibly need for your kitchen,…read moreshort of the actual food. Pots and pans, spatulas and whisks, even blenders and juicers. Yep, coffee makers and tea strainers too. Today, I picked up a set of silicone tongs and some fridge magnet clips. Well priced!

I had a great experience with customer service rep Tim. I'd brought in an older Moen faucet and he…read morehelped me identify the model and the missing valve. He was courteous, knowledgeable, and efficient. I recommend this store if you need to find the right parts for your plumber.

I tried calling several times to make an appointment. Not once did anyone answer the phone. I…read moreleft several messages. Not once, did I get a call back. They are located in the downtown area where parking is not convenient, so visiting the showroom, much less without a reservation, is a waste of effort. How they stay in business is a wonder.

Top notch bathroom design and installation. Excellent workmanship…read more Ironically it's the most beautiful room in our home now so we're going to have Rob do the kitchen, too.

Rob and Vadim did an amazing job renovating my kitchen and three bathrooms. Top notch workmanship,…read moreefficient and easy to work with.

I was searching for a specific Simplehuman trash can and having a hard time finding it locally. I…read moreneeded it quickly and didn't have time to wait for shipping. Fortunately BBB had it in stock at this store so I found a coupon and placed the order for store pickup - I got the last one! Within two hours I got a notification that it was ready and that curbside was available. When I arrived, I hit the button in my email to notify the store and entered the space number where I was parked. Before I could make room in my trunk for the box, an employee was pushing a cart out with my order. He helped me get the box in the trunk and I was on my way. I love when I get prompt service, and when I receive what I paid for. No complaints from me.

I ordered two small outdoor lumbar pillows through Bed, Bath and Beyond, found them uncomfortable,…read moreand decided to return them. When speaking with customer service, I learned that Bed, Bath and Beyond would deduct $25 dollars from my refund for shipping, but since I was "A good customer", they would instead deduct $18.40 from my refund. Still an unreasonable amount. I will stick to merchants who offer free shipping on returns!

I highly recommend American Crown Cabinets. I just finished my kitchen renovation and it's now the…read morekitchen of my dreams! Rick is amazing at design and the install was seamless!

From the owner: Whether you need new cabinets for your kitchen, bathroom, office or breakroom, in Waxhaw. NC or the…read moresurrounding areas, American Crown Cabinets has a variety of options. Pick from our selection of custom cabinetry, semi-custom, or Ready-To-Assemble (RTA) cabinets. Our team is proud to not only provide quality products but great customer service as well. American Crown Cabinets is here to help you make your dream projects come to life. Whatever your budget, we've got you covered.

Metehan and Sophia were extremely helpful, innovative and meticulous. Both of them have great eye…read morefor design. Go with their choices and you won't be disappointed and you will save time. When Metehan came to our house he had innovative ideas that no one else had. His eye for design is amazing. He notices everything and brings it all together. He and Sophia work so well together. She is great with making the selections and she and Met are in the same page. It was wonderful to work with them and the people that laid out quartz did such an awesome job that you can't even see the one seam that had to be done. (Because our counter is so large) We recommend them to everyone and will be using them for the bathrooms.

Do you have OCD, do you have to have symmetry, pleasure to the eye by design? Are you so detail…read moreoriented that you can't work with most people? Mete is your man. Mete and his mother are the perfect team, and the time they invest in design and planning of your project is incredible. I had 3 bathroom renovations with them, we are working on 4th!

Love the store and products…read more Mike, the salesman is a deterrent. He bombards you with his political beliefs, his enjoyment of shooting, the reasons he left New York (he didn't want to live with their ammunition limits) and the projects he has going on at his property. The most recent visit we were trying to order new cabinetry for a kitchen remodel. After I declined his offer to go in the back room to look at the cabinets he bought for his kitchen he got rude. He was so unhelpful and condescending-He didn't want to help with the layout, he didn't want to give me a visual rendering and finally said he would pass me off and they MIGHT be willing to give a rendering but only one. We took our business elsewhere and spent more money on cabinetry to avoid the hassle of dealing with him. Right on the desk it says they help design. What's the problem? He's rude. He makes me uncomfortable.

Great place if you are looking for a to remodel a house on your own. They have lots of good looking…read morecabinets, flooring options, kitchen tops, and doors. We use them mainly for the cabinetry. They have several difference option on the stains and designs. They mainly deal with contractors and condo renovators, so they do not delivery. It is pick up for yourself only. But there is a UHAUL rental right down the road, which rents trucks for about 25-30 a day. Bottom line, you can get good quality cabinets cheaper than pretty much anywhere else around town, but it more of a do-it yourself-er place.

I've been a long time costumer of Pro-tops. It has always been great working with them . They have…read moreunbeatable pricing for Cabinets, countertops and flooring. Yuriy and his team have great product knowledge and extremely helpful with any project we have going on. They will be my Go to from now on. Keep up the good work!!!

We called them to remodel master bathroom. Natalia & Robert (Contractor) came to the house to look…read moreat project and then we went into Pro-tops & picked out counters/cabinets, received our estimate and we agreed on price & start date. Natalia set up text with herself, Robert & myself. TILE: Robert suggested we go to Flour & Décor; we went there & had a horrible experience. I tell Robert about the experience at Flour & Décor he said "Well you should have gone to the ProDesk" Why did you NOT tell us that before we went. PAINT: told to pick out paint color we go Lowes & get color & I tell Robert paint we want & he states they only use Sherman Williams Paint from their store so we wasted our time. He said to rehang accessories is NOT in the contract. I asked him to hang mirrors & he agreed but said "Customers always want things for free". My husband hung all other accessories. Robert is contractor but he subs out to Daniel which in turn subs out his work mostly to Spanish speaking people which was hard to communicate. During project saw Robert about 3 hours total & Daniel maybe 6 hours total. The Electrician put a NON GFI outlet which is not straight by sink & the other outlet he put high up so cover does not fit. I told Robert about the outlet; Electrician came back & fixed it & put GFI by sink. The drywall guy comes & leaves my windows open in bathroom & leaves out the back door with all the gates open & does not notify me. Between him & Electrician leaving a huge mess on floor. I complained & Robert said "Well that is the way a construction site is". The next week the Plumer was supposed to show up & no show so I text Robert & his response was things happen so my hubby came home from work for nothing. Next was Gus tile guy with his men & tile and shower came out great. He was a no show one day. Next up cabinets were installed but counters the holes not correct so Natalia ordered new counters & they were switched very quickly. Then painters showed up & they worked hard getting that bathroom into shape. We did have a problem with a wall & the corner trim was pulling up the paint I texted Robert and he never texted me back but painters showed without notice which I was not available so they came the back next day. The painters hung the lights, painted walls, baseboards & hung the mirrors. Robert shows for a total of 10 minutes & took a few pictures & left & never heard from him again. NO one did a final walk through in which if they did would have realized that inside marble on step of shower had not been caulked & beyond wall by the shower where the counter ended is an opening. They put flat paint on all walls & it already dirty & not using that bathroom yet all you have to do is lean against it & it leaves a mark. When Natalia was here collecting money, I asked her why bathroom was painted in flat paint & she said she never heard of that either. Robert told her he would NOT repaint the bathroom. Pro-tops are responsible because that is who the contract is with. I just want everyone to know what kind of service you will get when you when you remodel with this team. Natalia said she wanted her field manager to come to look over everything but no one has gotten back to me yet. As for Robert the way he does business I do not care for & if something is wrong you fix it and make it right, period! If you want to remodel, I would make sure it is not his team because he really will have no interest in your job. Robert was hardly around during project & his communication was lacking in sometimes no texts back, calls or one-word answers. In the end the project came out beautiful with the help of the Tile Store in Matthews, Natalia for being kind and professional, Tile installers (Gus and his people) & painters (they did a lot of work getting those walls ready). Also, to my hubby, who now has to repaint the entire bathroom in semi-gloss because they refuse to repaint it. I had to shorten this due to character limitations for Google Review and everything is not in full sentences due to that. They go by two different names. So be sure to look under Pro-tops when looking up this company. I only looked up Complete Kitchen and Bath by Pro-tops and people are leaving reviews under Pro-tops.

Browsing for tile today and enjoyed checking out all the tile here. We were greeted by Dominic who…read morewas very helpful. He asked us what we were looking for and was a tremendous help. He took the time to listen and made many recommendations. He went o the back and found a perfect tile and we were able to take home samples. I highly recommend visiting this location as not only do they have gorgeous tile etc. but the personal attention was so appreciated. The store is easy to get to and there's plenty of parking and a ramp if you want to avoid the stairs. The layout of the store was easy to follow and find many options. Once you choose options they have a large table you can place all the choices on then decide if too like it or want to take items home. Great experience today. Highly recommend. The ordering process was so efficient and easy. Dominic asked many times if the order was right and confirmed the availability of the tile. The order should take less than two weeks to arrive.

While I liked the tile for a kitchen backsplash very much, I was very disappointed that double of…read morethe amount of the tile was ordered and since it was a special order, it's not returnable as per their policy. I presented them the layout with detailed dimensions and counted on their expertise to calculate how much would be needed. After the install, DOUBLE the amount of tile was left over costing me over $275 plus the extra $115 to have it shipped. My advice is to NOT LET THEM DO THE CALCULATION OF HOW MUCH TILE IS NEEDED and avoid special orders with them.

Around Charlotte, there are a few REAL hardware stores that remain. Unlike the big box stores,…read morethese stores specialize in tools that work and real customer service. A few weeks back, I visited Potts Hardware for the first time to find a "ring spreader." I didn't know what it was either but I purchased one at one of the big box stores, came home to spread the rings on my truck and the tool broke. Literally broke in two. Went online to see if I could get one on the website that is named after the Brazilian rain forest and they only had the bad kind as well. I decided to try Potts to see if they had what I needed. It's a REAL hardware store so tools, fertilizer, seed, nuts, bolts, and more. They had exactly what I needed at a great price! Earlier this week, I stopped back in to Potts to get a few keys made. Most places are relying on machines to cut keys and the machines don't always get it right. The guys at Potts custom cut two keys that worked perfectly! They've earned my business - period. So the next time you're standing in the big box wondering if someone can help your version of a "ring spreader", check out Potts.

The folks at Potts Hardware are the best. I have been a customer for over 25 years and you will…read morenot find any hardware store in town that will give you better service.