Eric and his team at The Water Softener Nerds are true professionals. I got quotes from a handful…read moreof other people, but Eric offered by far the best value and stands behind their install with a lifetime warranty. The crew was incredibly polite and efficient while installing my RO and water softener system (you can see the clean under-sink setup). Eric was completely transparent with his pricing, and I could tell he genuinely cared that I understood how everything works before they left. I can't recommend them enough!

They replied to my request for a quote promptly, and didn't insist on setting up an estimate…read moreappointment. It was a very simple job that my husband was able to do himself.

PlumbSmat was the only company between San Antonio and Aston that could respond in the same day and…read morefix a leak. Bravo to Cody and Paul. Excellent work, great people

I ended up going with an old plumber I thought had retired. I had my toilets both fixed and am…read moregood to go.

So far it has been a VERY pleasant experience. The plumber ("Dez") showed up on time and was…read moreextremely professional in every way. He was very patient with me which I appreciated because I'm 72 years young and can 'occasionally' "drift" while speaking with someone., according to my wonderful wife. That being said, Dez looked at everything and did his measuring, etc then whipped out his iPad and began to work his magic. A few minutes later, Dez presented us with his estimate and reviewed it item by item. We signed an agreement, gave him 1/3 down and made arrangements for him to return this Monday and do the work. NOTE: I RARELY go with just one bid on a project. However, due to Dez/s knowledge of what I wanted, his presentation (ie: detailed explanation of the estimate), and his overall professionalism, I did just that! Have a Blessed day! John Marchwicki

Be prepared for a bait and switch on pricing once they arrive at your home compared to what is told…read moreto you on the phone

What's the average lifespan of a water softener? AI Overview…read moreWater softeners generally last 10 to 15 years, though high-quality units can operate for up to 20 years with proper maintenance. The lifespan depends heavily on water hardness, water usage, and regular maintenance, with cheaper models sometimes failing in 5-7 years. My 29 year old water softener that Aqua-man installed finally gave up last week. We had them install the new and improved model and is working perfectly. It only took less than 45 minutes to take out the old and install the new. They even filled up the salt tank with salt that they brought. The R.O. filter is still doing great. They know everything about conditioning any type of water issues I may run across.

I am very happy with the service I receive from Aqua-Man. I recently had there water conditioning…read moresystem installed at my home and they have returned to test the system to ensure it was working properly and to teach me how to maintain it.

Super nice staff! I went in because I thought they sold water dispensers and I had lost the lid to…read moreone of mine. I intended to pay but they gave it to me for free. I had my two-gallon container with me so I filled up with their alkaline water. I will admit I don't ordinarily buy alkaline water; I'm not a "believer" or advocate for it. I wish they sold just really good filtered water in addition to alkaline water. I'm unlikely to become a regular customer. I just wanted to mention how kind their staff is. And as a note to the store owner - PLEASE sell regular filtered water. I would much rather fill up at your store than at the HEB outdoor water kiosk.

I have enjoyed my experiences at the Water Tree bringing great water into my home. It is wonderful…read moreto support a local family run and operated business. They always greet me with a warm smile and great conversation as they assist me with my water needs and other local treats, including Fredricksburg Farms air fresheners, which we pick out regularly!

There is nothing good or VIP about Josh and his company Murray Services. It was a clown show and…read morefailures of epic proportion. Charged $11k to install automated horse waterers and all the basic connections leaked and weren't installed properly, charged $30k for whole home halo systems one house system was backwards, the other home we had it had never worked after we had Holloway Pumbing come in and fix all of his mistakes. Josh is a liar doesn't have licensed people working for him and should not have a license to do any kind of plumbing. Stay as far away as possible from this diabolical unprofessional cheat.

I'm extremely disappointed with this company's customer service after my installation. Prior to…read moreinstallation and before they received payment; the service was outstanding. They communicated with me daily and installed my new water softener without issue. However, the new unit was installed several inches forward from where the old one was placed, and it now blocks my ability to work on my workbench. I contacted the company, explained the situation, and asked if they could simply come back to correct their mistake. I even sent a photo showing exactly why it needed to be moved. I had always dealt with "Joshua", who is the manager and he was easy to talk to and seemed to get things done. I received the follow up call from "Joe", who Instead of taking responsibility, told me it would take three weeks for someone to come out and I would be charged $199 an hour for them to fix their own error. Rather than acknowledging an obvious oversight, they chose to shift blame and offer excuses. I requested a supervisor call me, and I have yet to receive any follow-up. Good companies stand behind their work; this one clearly does not. Their lack of professionalism, poor communication, and refusal to make things right is a stark contrast to the customer service I received before payment. I will not be using their services again, and I strongly recommend others look elsewhere for a company that values its customers and takes pride in doing the job correctly.

Problem explained and resolved quickly. Agent was friendly and on time. Provided estimates before…read moreservice provided

I would like to give a shout out to your employee Steven Tavarez. He was very professional,…read moreknowledgeable and very personable. He helped explain and show me how to change out my filters and how to turn off the system to the reverse off osmosis. He made sure that the reverse osmosis pressure was goo by taking the air out of the tank and afterwards he checked out the water softener system to make sure everything was working correctly. I would totally recommend this alama water softeners and there employee Steven. If you're ever deciding to get a water softener in the future this would be place I would recommend to my friends and family.

Great job performed by great technician. Work was completed in a timely manner and the price of the…read morejob was very reasonable.

good work, fast The invoice served me well to establish that…read moremy excessive water charges could be refunded with the water company. The balance of speed, accuracy in estimating, assessment of the issue and overall price were a good value.

So far I am extremely pleased with the customer service, knowledgeable and kindness. Just moved to…read moreTexas on a property with a well. The iron level is high and when I reached out to them, I had a response the next day and an appointment the following day. Marc came out and was extremely helpful. They are coming this week to installation of the Iron removal system. Hope it all goes well. The cost is reasonable so I hope the service continues to be superb.

The people at Culligan in Kerrville are some of the most friendly, customer service oriented people…read moreI have ever met. Professional and excellent service, as well! My water softener is wonderful! It has helped to alleviate that white dishwasher mineral residue, and my water heater isn't breaking every 6-8 months like it used to due to lime build up. I am sure it is also better for my hair and clothes as well! I highly recommend this place and their services!