I'm sure that every kid who works here is great on an individual basis. But, they never seem to…read morehave their ish together. No oil change should take 45 minutes. They never seem to have the oil or filter in stock. I have even tried calling in advance, on previous visits. So, it's time to write a review. Not a death sentence, but not likely to continue.

Best oil change experience ever! Heather was so kind and helpful. Avery is one of the managers…read morethere and she also came over to chat with me. Pro tip: bring your dog and you might just get treated like royalty here! 10/10 highly recommend and will definitely be returning for all of my future oil changes (with my dog!).

Awful experience I had a pool of oil on my driveway the next morning. the car was a quart of oil…read morelow. The store told me to refill the quart and come to the store for them to diagnose it. F that I did it myself they didn't tighten the oil plug bolt it was finger tight. I am 30 minutes away from that store thank god I fixed it or I am sure the bolt would have came out and then it would have ruined the car. Already called corporate and working with them to fix this.

Went there today the guy at the counter said $130 to change my oil , said I had to put 0w20…read moresynthetic in it. I told him I didn't want to put synthetic in the truck & never had. Truck has 150k miles. That's BUll S..... The owners manual said 5w20 conventional is fine. He told me that anywhere else would tell me the same thing and charge me more. Again that's BULL S.... At Blacks right now $65. Havoline was rude & just trying to take advantage. DON'T GO THERE! DON'T DO BUSINESS with these people. 1 star because 0 isn't an option

Says that the place of business is east frank service station but if you actually look up the…read moreaddress it's Dave's auto repair, I wouldn't take a lawn mower to these people they no clue what they are doing, brought them my car because it was shaking when you got to a certain speed, instead of fixing the problem they just threw parts at it. Charged me $1743 and my car still shakes, DO NOT TAKE YOUR CAR TO THESE PEOPLE

We had taken our vehicle to two other mechanics and both had "fixed" the problem according to them,…read moreand told us everything else that we needed to do to the car "add on sales $$". Neither actually fixed the problem, they only guessed and changed too much. Took the car to Jeff and they diagnosed the problem and fixed it, Hallelujah ! Friendly, informative, reasonable prices and care about their customers. My go to mechanic from now on.

Very quick and professional done in 15 minutes. I received a regular oil change. Great job very…read morefriendly with free wifi

I went to Jiffy Lube today to get a quick oil change. Once they pulled my SUV in, one guy came…read moreover almost immediately and told me my oil plug was too tight and they couldn't get it out. I explained to him that they were the last ones to change my oil so if in fact my plug was over tightened, they were the responsible party. Then another guy came out and told me it was a new protocol that they were not allowed to remove metal plugs from plastic pans and I should go take it up with Dodge. Obviously that comment was unnecessary but regardless is it a protocol change or is my plug too tight? Which lie am I supposed to fall for exactly? I went down the street to Strickland Brothers and let them know about the situation at Jiffy Lube and that my oil plug may be too tight to safely remove. They checked for me and turns out my oil plug wasn't tight at all. It took zero effort to remove it. The mechanic there said it was easier to remove than the last 5 cars he had done today. This leaves me thinking that either the guys working at Jiffy Lube are either incompetent, lazy, or maybe just thought because I'm a woman I don't know how a car works. Either way I will never be returning to a Jiffy Lube for any service. I will also be recommending to all the ladies and fellow Mopar owners I know that they also move their business over to Strickland Brothers since apparently Jiffy Lube has a protocol against working on Dodge vehicles. Unfortunately for the guys at Jiffy Lube I am a woman that knows exactly how my car works and Im a woman that is also very active in the car community as a whole so this little stunt today whatever the reason was not wise and may have a little more of an impact than just one pissed off lady.

Always have a wonderful experience here! I recently had to get my NC inspection and they were…read moreextremely kind and quick (about 20 minutes). The staff is always very professional and courteous! Would highly recommend them!

The service at Express Oil Change is always fast, but I came in on a Friday morning which is a busy…read moretime for them. They still were courteous and went out of their way to make sure everyone got taken care of. I've had three oil changes there and this has always been the way I've seen it. Very professional!

Ben was professional, nice and helpful. Work was completed on time and great results. Will work…read morewith them again.

On Memorial Day weekend my car broke down mid-trip in Monroe NC. NOT A GOOD DAY! Dan of AAMCO was…read moreawesome! He not only returned my voice message on a holiday Sunday he then proceeded to fix my car for less than expected ... did NOT do unnecessary work and had my car ready to go when promised! I hope my car never breaks down again but if it does I hope I am in Monroe NC!

The service technician Richard Dovert Was incredibly helpful…read moreand kind, and made me feel totally comfortable and confident with the repairs that were being made. He took all the effort to show me pictures and go through everything in detail I would highly recommend him. I am doing this review for my mother who recently had service done on her vehicle

Consumer Beware!!!! I had my vehicle here for some exhaust work 2 weeks ago. The work was pricey…read morebut completed as expected. My problems came when my truck was left outside unlocked by your employees for 2 days. It was broken into, items stolen, trash thrown all over my front seats and my console was vandalized. The owner said that happens all the time with the neighboring car lot and he would make it right by ordering parts to repair the damage. 2 weeks have passed and no contact from the owner to "Make it Right". These people are 100% liable for not taking care of my vehicle and not willing to make it right. If you chose to do business here it will be at your own risk!

Super professional and a lifesaver...came next day and did motor mounts...super convenient and…read moresuper fair on price...5 for sure...

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