Incredible luxury consignment shop and all the profits go to such a good cause. First off- a great…read moreselection of brands. There's all the big ones - luxury Chanel, Dior, the occasional Hermes (!!) as well as more contemporary brands such as Rebecca Taylor and Theory. They have a huge selection of clothes, jewelry, shoes, bags, as well as home items like art and furniture. Items range in condition from new with tags to used but all in great condition. Depending on when you go there are some great sales including a big one in the summer. Can't write a review without shouting out the lovely ladies who work in the shop! So kind and helpful, and respond to emails very quickly. Worth a stop if you're looking to shop sustainability and find great deals in the North Shore.

I've been a regular customer of Northshore Exchange. I…read morebought a black Chanel purse that was sold as authentic but turned out to be a replica. I was very disappointed. They don't take returns. My only consolation is that my money went to charity, as they claim.

Walked in and barely anyone looked up to offer a mere hello. I wandered around for a good 25…read moreminutes before 1 of the 4 employees reluctantly approached me. Selection is good but unsure if pricing is fair. I'll take my business elsewhere.

I went hunting for some consignment stores and while I didn't find exactly what I was looking for…read moreat Village Treasure House, I was surprised at how clean, well-stocked and varied the merchandise was. There were definitely more than a handful of things that tempted me off the path of my intended errand. Maybe most importantly, the place was well-ventilated and air-conditioned. Definitely worth a check at their physical location or their website if you're looking for something new for your home.

Maze Home is ok. They have lots of stuff and if you're looking for a gift, you could easily find…read moreone here. They carry a large variety of home and gift items. There's a small section of baby clothes if you need to shop for a little one. I bought a beautiful ornament there, shaped like Santa with a Chicago-scape painted on the back of his robes (and was glad to get it for 40% off); if that ornament was any indication of the ones they sold at the height of holiday shopping season, they had some beautiful ornaments, too. Where they fell down (hard, IMO) was service. I wandered for about ten or more minutes looking around. There were at least three employees here (though one was in the back for at least part of my visit), and only two other parties whilst I was in here--both of whom left at least five minutes before I finished up. Not a single employee said a word to me whilst until I checked out, when one had to acknowledge me. They talked to each other... I heard them gossiping about family holiday drama... and even when they stopped chatting and parted, neither could spare a hello or anything. All this is to say that I don't expect I'll return, which won't be too difficult since I'm not in Winnetka often, but there are other shops where you can get pretty much anything that's here and you'll be treated better.

I just came across the Maze Home store today while donating some items at the New Trier Food Pantry…read morethis afternoon. The beautiful and festive decor and smells of candles enticed me in. This cute boutique store has so many unique gift ideas for your family, young and old as well as home decor. The owner was able to help me find the perfect Christmas present for my kids Grandmother. Monogrammed gloves, cashmere hat, and shaw perfect for traveling to see my family here! She even gift wrapped it for me, at no extra cost. I will be back to get some special ornaments!

I am writing to express my extreme gratitude to Drew Tosi, the manager of the Winnetka store, for…read morehis help with an order. Drew took the time to sit with me and understand my needs. He went above and beyond to work with me, assuring me that his priority was achieving the most optimal outcome possible. Kudos as well to Lucy G., the customer service representative I spoke with on the phone. Lucy encouraged me to return to the store and speak directly with the manager to be sure that the company could address my situation properly. It isn't always easy to get good customer service these days, but Drew and Lucy deserve high praise for their stellar attention and responsiveness.

I love Serena and Lily and have decorated with their wallpaper, furnishings, and fabrics for years…read more I am sad to report that the design shop in Winnetka does not have the capacity to serve walk ins. I've walked in three times in the hopes that I caught them on a bad day, but on each occasion, all staff members are on the phone and might as well be talking to people calling the online service number. You would think the point of an in person store is to serve people in person. I would recommend making purchases online, as going into the store is not at all helpful.

We've furnished our dwellings with RH over the years. Now we don't have to drive to the Schaumburg…read moreoutlet. This is one rather cavernous room filled with couches, tables, beds, rugs, outdoor furniture. All very decidedly neutral. Prices are marked down but still pretty pricey. Still, the furniture was in very good condition and available (no waiting). I think RH furniture is well-made and quality. They had pillow covers and towels but I didn't see all the other furnishings and accessories at the other stores. I'll come back when I have something specific in mind to purchase.

American was our sales person and she was extremely helpful. She provided excellent customer…read moreservice and I highly recommend asking for her when you visit the store. The new outlet had a lot of options to choose from and the discounts were pretty good. We ended up with a sofa and two chairs. We had them delivered via a third party company that they recommended and that company was on time, and reached out to share their feedback before they moved the furniture which was greatly appreciated. Overall we are very happy with the selection we made.

Purchased a 5 piece reclining sectional. About 2 months late on delivery…read more When it was finally delivered, one section was non-operative, and another reclining section made loud noise, and I discovered 3 of 4 screws were missing that make the foot rest lift, making the unit inoperable. 3 days later we are still waiting for a call back from their "concierge support". I was looking for made-in-the-USA products, paid over 8K and got a piece of crap that is currently only 1/2 unusable. It may look good and be presented well, but RUNNNNNNN

I would give them no stars if I could. There are to many other furniture stores around to waste…read moreyour money at Arhaus. I can't think of a worse furniture buying experience. The order was over a month late (almost 3 months). To make it worse, my sales person, Julia Murphy, lied to me multiple times and never returned a phone call no matter how many times she said she would.

This store advertised a napkin ring online with a picture of a box of 4 napkin rings and with a…read morewritten description of the napkin rings (plural). I ordered what I thought was 3 sets of 4 and was shocked when only 1 box arrived with 3 rings and an empty slot where the fourth should be. When I called to find out what happened they eagerly offered to sell me 9 additional rings to get me to the 12 I was expecting. They were not willing to reimburse their shipping to me nor my cost to return ship to them although their representative acknowledged the mistaken item description was their fault! Disappointing and concerning business practice. I wouldn't order from them again.

The sales help at this store go the extra mile to make sure you get exactly what you want. They…read morefeature dishes, flatware and glasses you won't find anywhere else in Chicago. Macy's, Bloomingdales and other housewares stores do not have their merchandise.