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    Blade + Lash

    4.2 (5 reviews)
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    Services - Blade + Lash

    Eyebrow services

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    SEPHORA

    SEPHORA

    4.0(4 reviews)
    0.1 miHuguenot

    Today was the grand opening. Everyone was so nice and the event was fun. I was surprised by how…read moresmall this new Sephora is but it definitely still has a decent selection for its size. Got perfectly matched for foundation (tired of getting mismatched red-tones) and found way too many eyeliners. Also got my first ever Charlotte Tillbury lip liner thanks to one of their reps matching me for one. If there's something they don't have in store they can order it for you. A+ customer service. The only downside is having a Sephora less than 5 minutes from my house is going to hurt my pockets! lol

    PLASTIC BAG TAX. I realize the plastic bag tax has been confusing for customers & Richmond…read morebusinesses. The tax began on January 1, 2026 and applies to plastic bags provided by (1) a grocery store, (2) a convenience store, or (3) a drugstore. Virginia Department of Taxation specifically defines the three categories and Sephora is not in any of those categories, it is a specialty retail store. The plastic bag tax does not apply to retail stores such as Sephora or Dillards. At checkout, Anne told me I would be charged for the bag. I asked if this was a Sephora policy (corporate) and she replied that it was because the store was in Richmond city. So Sephora has been wrongly collecting this money from customers for about two months? I realize Anne is just a cashier, but she wouldn't even refer me to a manager to discuss my concerns. Poor customer service.

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    SEPHORA
    SEPHORA
    SEPHORA

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    Luxe Lashes Beauty Studio - Makeup Done by Luxe Lashes

    Luxe Lashes Beauty Studio

    3.5(38 reviews)
    1.0 miStony Point
    $$$

    Arielle is the very best lash artist in RVA! I highly recommend her I know you won't be…read moredisappointed;-)

    I recently moved to Richmond. Before I moved, my friend (a lash specialist) had done my lashes a…read morecouple of times. I really loved having her do my lashes, but the distance made it necessary for me to find someone in the area to do my lashes if I wanted to continue having them done. I used Yelp to find luxe lashes. I booked an appointment with Anastasia. My first two times at luxe were a great experience, had no issues with the lashes. The third appointment was on Dec 23rd. It honestly seemed sorta short, I was wondering how my lashes were done so quickly. Well by the morning of Christmas, I realized all of my lashes were coming out. It was crazy- they were literally falling out in clumps in the middle of me talking to my patients! Which was sorta embarrassing. By the next morning they were almost completely gone, only the amount I had before the fill was left. I called luxe to ask what could be done. I was offered a free appointment for my lashes to get redone. I was leaving the area that day, and wouldn't be back until after the holidays, which was the whole reason I got my lashes done. After that I was scheduled for two months of 80hr work wks so I really didn't need lashes for that. Explained my situation and asked for a refund. By this point, it was clear no wanted to remedy my situation. I had to keep calling. Eventually I got in touch with the owner. Our whole convo I felt that she was accusing me of being the reason the lashes fell out (i.e. asking me if I showered or cried). However at the end of the convo she said she would refund me. The next day I was back home for the holidays. My friend looked at my lashes and said they had fallen out because they were placed way too far out on my lashes, and not enough glue was used. She removed the few left for me .... It's been over two weeks since then. I've called 2-3x to ask where my refund is. Refunds don't take over two weeks. I still feel like I'm being blamed for a bad lash job, and I feel that luxe cares more about money than making sure they do a good job.

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    Luxe Lashes Beauty Studio - Beauties in the salon for their Luxe Lashes experience!

    Beauties in the salon for their Luxe Lashes experience!

    Luxe Lashes Beauty Studio - Makeup Done by Luxe Lashes

    Makeup Done by Luxe Lashes

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    Makeup done by Luxe Lashes

    Blade + Lash - skincare - Updated May 2026

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