Brian came exactly on time. He was super nice and knowledgeable. And the best part is that he jump-started my dead battery in less than a minute so I was finally mobile again!!! Thanks Blair towing for the super service! read more

I have nothing but positive things to say about Blair's Towing in Lake Forest. From the customer service from the front, specifically from Taylor who has been an angel from beginning to end in my car journey of trying to tow my car to a mechanic. She is a woman of her word when she says she will call back, she does, she was determined to help me and she did. She follows up and jumps on it, always putting customers first. She is a rockstar and has been so communicative and went above and beyond. The technician who towed my car named Shane is equally amazing and very knowledgeable and customer first. He was fantastic, knew exactly what to do and also a man of his word! read more

Blairs Towing - Towing Near Me - Lake Forest, California

After having bad experience with another towing company, it was refreshing to work with Blair's towing. They are extremely kind and they truly care about people. The Manager lady is very nice and the driver Brian was just an all-around great person. Highly recommend!!! read more

The service was excellent. My rough day was made better by the help provided by Ahmed. He is very kind, charismatic and helpful. He went the extra mile for me and scanned what was going on with my vehicle. Pricing was reasonable and the job was done efficiently and quickly. Highly recommend! read more

Excellent communication start to finish. Great driver! Fast and efficient! I'd use them again! Hope I don't need to.

David was awful. His communication is very slow. He sells parts that are damaged and not usable and over charges for them. The ad for the car he was parting out was not accurate. He sold me parts he didn't really have. It took forever for him to pull the parts and forever to ship them. If he would have checked the parts and their condition prior to selling them, I wouldn't be writing this review. I specifically asked him if they were in good condition and was told yes. The fender liners are torn up and missing huge chicken out of them. The lower support is bent and has paint cracking/flaking that makes it pretty darn easy to see that. When I finally received the parts and sent him pictures and told him about it he ignored me. I gave him every opportunity to make it right and he wouldn't respond. I asked for a managers name and number and still nothing. Stay as far away from this place as you can. I would love it if someone from management would reach out to me and then I can update this review. This will be posted on Google and Yelp, as well as all of the car groups I am part of. read more

Blairs Towing - Junk fender liners - Towing Near Me - Lake Forest, California

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this towing company came out and did what AAA could not do. Brian, the tow truck driver, diagnose the problem as electronic, not transmission related. He unhooked the battery and rebooted the system. After that, it started up and worked as . I highly recommend this group. Also, Taylor in the front office was very helpful. read more

I didn't get the dispatchers name but she was great to work with and the guy that came to tow my car, Brian, was AMAZING!! I was crying and he really cheered me up and was just incredible and super fast. He came to tow my car in less than 10 minutes so very fast and very charismatic. Hopefully I don't need to get my car towed again but if I do, I definitely would from them and hopefully it'll be Brian again!! read more

Awesome, super quick towing service!! I called and was connected to the business itself (not a call center) and a lovely lady helped me and also made several changes for me without any issue. They came in less than 25 mins, faster than any other estimate, and the price was $25 less than any other place we called. Very reasonable. Would definitely use them again, and love to support a local business. read more

Fast and responsible! Can't ask for more in quality. Service, and profession. I used jumpstart service to my vehicle near Foothill ranch library. The gent was awesome! read more

The overall experience was great. The dispatcher and driver were friendly and easy to work with. The driver knew how to resolve the problem quickly and efficiently. I would definitely recommend them to anyone in South OC area. Thank you! read more

I have worked with tow truck companies for over thirty years. Brian was the epitome of a true professional. My BMW broke down on the road for no apparent reason. Initially, I thought it was a severe mechanical failure. Brian was patient and made several suggestions to rectify the problem before taking my car to a mechanic. It turns out I had a faulty gas gauge, and taking the time to put more gas in probably saved me a grip on mechanic fees! There are not too many tow truck drivers out there that would have taken the time Brian did to help me out. He was genuinely trying to help better my situation rather than get me from point A to Point B. Brian went above and beyond to provide excellent customer care! He is truly an asset to Blair's Towing! Thank you Brian and Thank you Blairs Towing! read more

Blairs Towing - Blair's Company Tow Truck - Towing Near Me - Lake Forest, California

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Excellent service today from Blair's driver Ahmad. He was professional, friendly, fast and lovely to chat with. He helped me calm down from a very stressful situation with my car. I would definitely recommend! read more

wanted to give a shout out to David for being a great worker and being attentive when I needed service, he knew off the bad that I was stranded. It came out to help out.! great job David for your great customer service!! -Marleni read more

David did a perfect job placing my RAV 4 on the flatbed and delivering us to Tustin Toyota. Very timely and professional. If I ever need a towing service again, I will call Blairs Towing! read more

After having us wait for 2 Hours With our toddler...No update whatsoever. Called in and dispatcher said, "Oh im sorry my guy will be there in another Hour... . Horrible Customer service.. Dispatch Sucks. Take your business elsewhere. read more

Basel provided exceptional service in a time of need! He was professional and quick! Basel also went above and beyond helping with the car as I cannot drive stick! thank you so much!!! read more

Ahmad was great. Great personality and courteous and professional. I use Blairs Towing every time I need a tow. read more

I needed a tow to a mechanic from my house. The driver, Brian, arrived in less than an hour (within their time estimate) and I got text messages for when he was on his way and and again when within 5 minutes. Brian was really friendly and helpful. He got my dead car out of the garage and down my curved driveway with no problem. The price was a flat fee that seemed OK. Hope I don't have to, but would use again. read more

Waited over 1.5 hours for a tow to pickup my car as the dealership ha already scheduled my appointment time. They cancelled on me last minute and said that it would take another 1.5 hours for another tow to come. Both of them failed to come, with no updates and just cancelling last minute. Would NOT recommend this crappy company service and Mercedes needs to take them off their list for Roadside Assistance. If you get paired with this tow company, I suggest you call and cancel for a different one before they screw you over tooz read more

Awesome service and very accommodating. I goofed And the vehicle didnt need to be towed Just a jump read more

Ryan from Blairs Towing really helped me out today. There were huge issues with my insurance trying to get a tow for my vehicle, which was stuck in gear, and it's AWD, which is a really complicated things. He sent Ahmad Z. Came out twice to look at the car and again to pick it up. After 3 days of fighting my insurance for a tow Blair's Towing came through and got my car to the shop that took them almost 2 hours to get to. Thank you to everyone for being patient with my bad situation. read more

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Will never use AAA again, such amazing service and saved me from stressful situation! If you get Arthur as your driver, he's great ! Make sure to tip extra since prices are so fair for such a difficult service ! Hardly any wait when im used to it taking hours! read more

Blairs Towing - Towing Near Me - Lake Forest, California

Blair's towing was simply amazing. AAA, after sending two different tow trucks which could not get the job done, was followed by Blair's towing who was recommended by my mechanic. Brian was extremely professional, thorough, and cordial. He knew enough about my complicated Range Rover to disable the car being locked electronically and was able to tow it on Blair's beautiful Mack tow truck to my mechanic. I highly recommend Brian and I highly recommend Blair's towing! read more

After dealing with AAA, who were beyond being idiots, Blairs came to our rescue. We waited 5.5 hours for AAA while failing to take care of their thirty year customer, we called Bairs and was picked up in 20 minutes. Thank you Blairs Towing for great service! read more

You know, I think we all need a day like today. I think a few people earned some serious karma points. Bad day at work. Rude people at the market. Etc. etc. You get my drift. Before I get out of the market and order takeout from a nearby pasta joint. Get out of the market and my car won't start. Tried to get an Uber and was told it would be 45min to 1hr. Figured I would just walk the 2 miles. Went to pick up my pasta and it started to rain. I knew they did delivery and asked (begged) if I could hitch a ride since I was just a bit over a mile away. Without hesitation one "employee" said NO PROBLEM and gave me a ride without even making a delivery. Luckily I have a 2nd vehicle. I went back to the market to deal with my car. Tried to jump it, no dice. Called my dealership which recommended Blairs. It was about 6pm and the dealership closes at 7pm so I asked how long it would take. "30 minutes". Sure enough at 6:30pm on the dot Brian pulled up. I'm pretty good at reading people and their vibe and I knew I liked Brian from the start. Won't go through all the details, but will confirm that my broken vehicle was at the dealership for service at 6:55pm. Service tech was fantastic as well. I will also confirm that Brian is one of the nicest human beings I've ever met. He, and two other good people, turned what was a really, really bad day into a day that I will remember forever. read more

So the young lady booking the service and the driver Dustin were so wonderful. They actually rerouted him to me first before another call that he was going to. I am a widow and have no family in the area. I lost my one and only key fob for my car. So I had to have it towed to the dealership to get a new one before 2 PM when they closed. I highly recommend them. Not a single mark on my car and it was very interesting to watch. He was extremely professional and efficient. And he made what was a really bad day better for me. I will definitely use Blair's again in the future if needed! read more

I had to have my 7x12 tandem axle trailer towed after an axle failure. Several towing companies told me no. Blair's said it was no problem. My driver, Ahmad was fantastic. He was professional, courteous, and most importantly, knew exactly what he was doing. I was most impressed at his situational awareness after the trailer was strapped. He was 100% aware of low trees, potholes, and generally tried to minimize bouncing down the road with a 6,000lb construction trailer. I would 100% recommend Blair's towing! read more

Amazing service and fast ! But the highlight is that I went from being all stressed and sad about my car to feeling relax all due to Brian. He is an amazing person. As soon as he got there he greeted me and made me feel comfortable and safe. He really has a nice vibe and is very respectful. I highly recommend this company and asking for brain !! read more

My wife had a flat tire on her Escalade on a Friday afternoon. Our OnStar dispatch was going to take over an hour and it wasn't even clear if that time was accurate, I called four independent tow shops, and nobody wanted this job told me it would be over three hours Called Blair on the fifth try dude said he had a guy 15-20 minutes away and ahmad was here in about 20 minutes. Dude was super cool in a good mood. Very happy got the tire changed in about 30 minutes it was only 125 bucks. Make sure you hooks these guys up proper on the tip because he absolutely deserves it. if you need a tow or a roadside assistance or anything like that these are absolutely your guys. read more

I had car engine problems and was advised not to drive my car. I called Blairs towing and Ahmad came in 15 minutes. This was really good service, I would call them again. Ahmad is also a mechanic so he gave a good idea of what was wrong with my car. read more

I had to tow my loaner car back to the dealership. Brian B from Blairs Towing arrived and got the car towed to the dealership in a timely manner. Brian was friendly and helpful. I would recommend Blairs Towing to anyone. read more

Had a flat tire and they were at our house to assist in less than an hour. Got our vehicle to the dealer, great service!

Very fast service. Brian came in 20 minutes. A record tow truck arrival speed I have ever experienced. Keep up the good work. read more

Quick, efficient and friendly. Better price than the first place I called. Would recommend and/or use them again

Great service. He went above and beyond, a very nice gentleman and a great, overall experience. Blair's is a great tow company read more

Blairs Towing - Towing Near Me - Lake Forest, California

My car broke down and needed help getting it to my mechanic. My insurance booked it with Blair Towing. Josh, their dispatch, was pleasant, helpful and kept me updated with their ETA. When the tow truck arrived we were greeted by Wolf who was both pleasant and nice. Wolf rescued both my car and surprisingly a cute little kitten stuck in my tire by my front brake. Wolf took his time to gently remove the kitten and was very concern for the little creature. My kids were so glad that the nice man was keeping the cat and Wolf allowed the kids to name the kitten Oreo. Wishing you and Oreo the best Wolf! Thank you for all your help. read more

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If I could give zero stars I would dude tried to rock my Porsche off of his flatbed truck because it was stuck in neutral because it was taking up his time. Said if I did not figure out a way to get it off his truck he was taking it back to the tow yard and I'd have to pay the fee i'm sorry but it's not my job to get the car off the tow truck you shouldn't put the car on the tow truck if you cannot get it off safely especially a Porsche felt more like a repo than a call for help... dude was nice until his skillset couldn't handle the job and wanted to get home read more

Blairs Towing - Towing Near Me - Lake Forest, California

Matt was a very nice and knowledgeable and the dispatch was supportive Their company is a good one. read more

On a Wednesday, I scheduled a truck to come to my house on Saturday to transport my car from my home to the service center. By Friday, I had not heard anything from Blair's, so I called them and asked them when they would be arriving. I was told they did not have any trucks available and I asked why they didn't tell me this before so I could make different arrangements. They agreed to send a truck as scheduled. Saturday morning comes, and the truck did not arrive on time. I called and asked where the truck was and eventually they got a truck to me, but was not on time and we arrived to my service appointment late, but not a big deal. The truck driver was friendly and professional and delivered my vehicle to the service station. This was the most positive part of the experience. I paid the driver with my credit card at the service station. About a week later, Blair's charged my card again for a higher amount. I called and spoke to Dave and asked why they charged my card. Dave told me it sometimes happens and that he would refund the charge. Dave refunded the original amount instead of the second higher amount. Then he charged my card AGAIN for the original amount. At that point I went through the credit card company to cancel the extra charge. In an already frustrating situation, Blair's Towing was disorganized and communicated poorly throughout. read more