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    Max Towing Service

    4.6 (64 reviews)
    Open • Open 24 hours

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    Reviews With Photos

    Nick O.

    Amazing customer service! Was very well knowledged and he knew exactly how to get my EV Escalade towed. Multiple tow companies had no idea how to tow my vehicle that completely died, or get it onto a bed safely but Ricardo knew exactly what he was doing.

    Ricardo being careful with securing vehicle
    Damon M.

    Excellent service! The other day my car broke down. I usually call AAA, but they always recommend a company that I don't care for (Dunivin's Towing). I decided to look on Yelp and I found Max's Towing. I called Ricardo and he said he will be at my spot in 5 minutes. I thought he was being very ambitious, but he actually did show up in 5 minutes. He was very accommodating and was very careful with my car. His rates are super fair. We had a good conversation on the way to my mechanic. I like them. I trust them. This is my go to towing company from here on! Thank you Ricardo for making my experience go smooth!

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    2 years ago

    Great service. Quick, reliable, and I was very content. He was very nice, and we had a great conversation on the drive to the mechanic.

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    2 years ago

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    3 years ago

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    4 years ago

    Super nice guy, towed my SUV to the dealership. Knew a lot about cars and made sure we got there safe and sound.

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    3 years ago

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    7 years ago

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    5 years ago

    I called them and in 30 minutes they towed my car to a repair store. One of the best tow service in OC in my experience.

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    8 years ago

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    Page 1 of 2

    Ask the Community - Max Towing Service

    Review Highlights - Max Towing Service

    “I was serviced by Ricardo today, he was an absolutely professional, changing the tire on my motorhome.”

    Mentioned in 49 reviews

    Read more highlights

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    Quality Towing

    Quality Towing

    (28 reviews)

    My experience with this tow company was extremely disappointing. From the beginning, communication…read morewas poor and the interaction felt unnecessarily difficult for a vehicle release process. I was forced to use this towing company because I needed OCSD help. When I asked to get a quote from the towing company they WOULD NOT TELL ME, until I got to the tow yard and my vehicle was already in their possession. As well as charging me for a full day of storage when I wasn't even there for a full 2 hrs. All they care about is money. I presented a valid power of attorney, which was not accepted. I was informed that a contract with OCSD affected the release(due to me not having registration but again they REFUSED A POA), but this was not explained clearly or handled in a helpful way. I was not informed of what information they needed to release my vehicle until I was already there. They then told me I myself had to go get the help of the police services station in sjc to release the vehicle to me. During the conversation, one older staff member (50s-60s) was dismissive and acted like he could care less. Rather than receiving guidance, I was met with hostility and refusal to accept legal documentation(POA). It was not until another staff member told me to go to the station for "permission" so they (the towing company) could release the vehicle to me. Overall, the issue was not just the delay, but the huge lack of professionalism and clear communication throughout the process. In an already stressful situation, this made things significantly more difficult than they needed to be. All in all, choose somewhere else if you have the option.

    Dispatch notified the driver within 1 hr so we could claim our car. Driver also runs the…read moreoffice/lot. Darryl was outstanding, courteous and professional. Thanks for helping us in this stressful time.

    ERS Towing - Mike taking sketchy photos, does not care to get out of car and talk to a client.

    ERS Towing

    (99 reviews)

    June 20, 2026: Requested a tow via AAA, and was dispatched an ERS unit. Both the driver Austin and…read moretheir dispatch called to collect information from me and provided me with an accurate wait time. Wanted to give Austin a big shoutout for making the tow a smooth experience. Great communication skills and solid work ethic.

    It was a Tuesday morning and I was at the crib trying to handle one normal task before noon. My…read moreGerman Altima had been sitting in the driveway for eight months in a state of mechanical reflection, misfiring like it owed somebody three child support payments. I needed a tow to fix and smog. Simple. Routine. The kind of errand a grown man should be able to complete without a film crew. I called AAA. I'm a Premier member, ten years deep, never asked for so much as a free water bottle. AAA dispatched ERS Towing. Enter Mike. Mike pulled up to my crib in a flatbed -- emphasis on flatbed, the truck specifically engineered for moving cars that do not run -- and walked around my German Altima like it had personally insulted his mother. He stopped at the bumper. The bumper was aftermarket. Mike, summoning the dramatic energy of a man who had never seen a winch in his entire career, declared the vehicle untowable. A flatbed. Defeated. By a piece of plastic that does not even move. While this was unfolding, shawty's son Aiden was on my living room floor eating Hot Cheetos with the focused intensity of a CEO reviewing Q3 earnings. Aiden is five. Aiden has those little silver caps on his front teeth and a stare that has historically destabilized grown men, tax accountants, and at least one Lyft driver I know personally. He locked eyes with me through the screen door, mid-Cheeto, and I could feel him judging me AND Mike simultaneously. I have never in my life been on the same side of a conflict as Aiden. The fact that he and I were aligned against ERS Towing was, in retrospect, the first sign I was about to win something larger than a tow. Dispatch called. Enter Amy. Amy did not yet have a second reason to deny my service -- so Mike, and I want this part read slowly, took an actual photograph of my expired registration sticker and texted it to her, the way a man builds a federal case from his driver's seat. Within 12 business minutes, two unrelated disqualifying issues had been documented, photographed, and triple-archived by two coordinating employees. Neither reason exists in the AAA Member Guide. I have read the AAA Member Guide. Twice. Aiden has probably read it at this point. My German Altima has adjustable air suspension. The car can literally rise to greet you. The bumper concern was theoretical at best. The expired sticker is not a disqualifier under the AAA contract. Mike and Amy appear to operate from a secret rulebook hand-stitched in the parking lot of a Chevron, possibly inside a Nissan Altima with one working brake light, possibly with Aiden as a consultant. My theory, served free of charge: the tow destination was a few miles farther than ERS felt like driving on a Tuesday morning, and 'we don't feel like it' sounded less professional than manufacturing two excuses. Long tows are apparently outside the boutique service tier. Greed dressed up as policy. Roadside refusal as a subscription model. I did not subscribe. I did not get my tow. I did get a documentary. Aiden finished his Cheetos, wiped his hands on the couch, and gave me one slow silver-toothed nod -- the closest he has ever come to validating me as a human being. At that moment I knew I would be writing this review. One star. ERS Towing -- please return the AAA contract. You don't serve this community. You audition it. Even Aiden agreed, and Aiden agrees with no one. AAA, please send a different contractor next time. Mike and Amy can keep the photograph as a souvenir.

    Max Towing Service - towing - Updated September 2026

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