The best most honest affordable and quality service . I have taken both new and used , domestic and foreign vehicles to John and team. No one is better! read more

So, I purchased a Groupon for Blatts Tire on the Groupon app. My sister in law always raves about the professionalism she experiences here, but now I know it's because she knows so little about cars that she will accept anything someone tells her. First, the front counter person was not happy that I presented a Groupon for the State Inspection and Oil Change. Fine, I get it, you want to charge more for your service. If that's so, don't offer Groupon to entice new consumers to your store. Now, here is where the story turns juicy. Instead of following my instructions and placing the oil I purchase from Napa to be fill into my vehicle, they use their own oil, which, as a business owner, you could have saved money. SERIOUSLY, the technician completely disregarded my instructions to use my oil that I purchased from anther location and siting in the front seat of the car, which saves you money, and fills the tank with their own. PLUS, THEY INSTALLED THE WRONG GRADE OF OIL IN THE TANK. John, the service writer exclaimed, "it's ok to use 0w 20, instead of 5w 20, since they are so similar." I replied, "oh really, so if my SUV needs a new engine because of this mistake, you certainly are going to pay for it, right?" With my response, John said that he will change the oil again and use the same filter that was newly installed. However, at this point, I didn't even want them to change my oil any longer. I was unsure what would happen next if they did. So, I declined the offer. Finally, my check engine light illuminated orange as I traveled to the store. I knew it was for a something with the fuel system which was fixed. Since they accommodated me with returning so I could pass my emission test which failed the first time, I feel that an increase from one star to two is sufficient. Though, my visit there will be my last. read more

Horrible customer service! Receptionists are the face of your business so it would behoove them to have a friendly / cordial receptionist! read more

The receptionist definitely need an refresher course on customer service and follow ups. The two older mechanics not sure their names are amazing but the younger mechanics definitely have a long ways to go. Even with appointments they are not held which is counter productive. After several visits i think i have to move on to a different shop now. read more

Had my vehicle inspection on May 25th. Had my front passenger tire rod replaced per Blatt. Found out from 3 different mechanics afterwards that Blatt should have performed a wheel alignment after replacing the tire rod. Returned to Blatt and asked the woman at the front desk if wheel alignments should be performed after tire rod repairs. She said "yes". When I told her that my wheel alignment was performed by Blatt on my vehicle and then asked her why it not even recommended to me, her answer changed. I was then told by her that Blatt probably didn't deem it necessary after replacing my tire rod. She then went back into the shop to speak with the mechanic, returned back and told me that they tested my vehicle and said that I didn't need one. She offered me a discount on the wheel alignment but I declined it at that moment because something didn't feel right by her answer especially since her answer changed when I told her that Blatt did the work. I left and did a wheel alignment test as per her instructions. Sure enough. My car starting moving to the right when I took my hands off the steering wheel. The next week, my tire started to feel wobbly so I took it to another shop. This shop not only services other luxury cars but their wheel alignment charge was LESS THAN Blatt's. AND not only did my front passenger wheel need alignment but ALL 4 of my wheels needed it. I spent almost 2 weeks feeling uneasy because I felt that Blatt was not honest with me. Then I especially felt unsafe when I felt my wheel wobbling. Needless to say, I'm not going back to Blatt. At this point, I feel that they will be just as cavalier with me as the as last I returned with questions so I'm not expecting them to have "Come to Jesus" moment even when I return back with my wheel alignment report. That was my first and last time. The end. Period. Take what you like from my experience and govern yourself accordingly. But this is why folks don't trust mechanics. read more

I woke up to find one of my tires to be completely flat and almost off the rim. I knew about Blatt from their Center City location. I didn't know they had a location that was much closer to my home. I called ahead and managed to get an appointment pretty quick. I had the car towed and Ubered over. I intended to sit and wait for the car but I forgot that they were doing social distancing so no one could be inside the store. They had chairs set outside. I gave them the keys and paperwork. They saw I was a big guy so they brought out a much more comfortable chair. They said they needed to order the tire and that they could get it within the hour. It arrived on time and they took care of everything an the price was very reasonable. I'd have no problem doing business with them again. read more

Lady on the phone was so rude and absolutely uninterested in being helpful that I never got past the initial phone call.

I had my car towed to this shop on a Saturday morning. Be sure you call in ahead of time because they do get very busy. I spent a few hours waiting here for my tires to be delivered from their warehouse and overheard them turn away several customers simply because they wouldn't be able to finish the workload for the day (by turn away, I mean they told them honestly that they wouldn't be able to get to their car and that Monday would be a better day to come back). I appreciate their integrity and not making any false promises to me or any of their other customers. I do wish they took appointments, but I can understand why they don't use an appointment system. They work on a first come, first serve basis so come in the morning or call ahead to see how backed up they are for the day. As for the work they did, my car looked good as new once everything was done. Craig at the front desk was such a gentleman when helping me over the phone and patiently/thoroughly answered all of my questions in the office. Give them a call and see for yourself! read more

I've been here twice and I know of others that has brought their cars here as well. I am not satisfied with how they do business as they always have something to recommend. This bothers me because I know it's a business tactic which sacrifices customer's trust. I honestly get the vibe that this is a dicey shop. The people I that know that has gone there has decided to take their business elsewhere because of the same experiences. I have done the same as well. Reputation is good business, unfortunately for Blatt, they don't follow this business motto. read more

Great people. great warrenty. great work. Family owned and operated. Never any problems all my family and friends come here. They will take care of you... read more

These guys are the best! Quality work and fast service at a reasonable price. I've been coming here for 10 years and they've always taken care of me and my family. read more

Great place and great people- honest and did not overcharge me! My older vehicle was making grinding noises and shaking, and I thought something awful was wrong. I was hesitant because I just don't know about the innards of vehicles; my brother usually works on the car or tells me what to say, but that wasn't going to happen this time. The staff were all pleasant and polite, and the gentleman who waited on me patiently explained the problems and the options for fixing them. I got a tie rod end replaced, and also new brakes, and the problem is completely gone. I now know that I could have gotten a lot more than a tie rod end replaced and paid a lot more too, and never would have known that there was a less expensive fix. The work done quickly, and the waiting area was very nice too. read more

Suffered 2 flat tires because of a pothole and needed to get them replaced ASAP. Came in without an appointment but they were able to help me quickly in sourcing tires for my car, and getting me up and running later that day. Their prices and customer service were top notch in my book compared to other tire shops I've been to. read more

Recently had a tire that kept going flat. They were very helpful, inexpensive and quick! I got there around 11 on Saturday and ended up being out of there around 1 (there were a lot of people ahead of me, so still very happy with this amount of time!) I felt like they were truthful and honest with me, not trying to pull wool over my eyes, which is a very different experience than I've had with some other places. I will definitely be coming back here if I need any more servicing of my car. read more

DO YOU LIKE WARRANTY SCAMS AND HOSTILE TREATMENT? Then, by all means, visit this place. After being a loyal customer for years, and spending hundreds of dollars there, this is the treatment I recently received: I had a tire replaced under a road hazard warranty they sell. Instead of the replacement tire costing me about $50 (including mounting & balancing), it cost me over $100. When I asked why, I was told that the warranty company changed the terms. Interesting. I had 2 or 3 replaced there previously at around $50 each. After I reluctantly paid them and was about to drive away, I noticed that my key did not lock in place when fully extended, or fold fully into the remote housing when closed, as it did before I gave it to them. When I brought this to their attention, the owner was adamant and repeatedly asked me "How could we have possibly done this?" I told him that by twisting the key in the lock too hard, it would cause the two halves of the remote to separate and loosen the key. He completely denied that they could have possibly caused this problem, so I informed him that on a previous visit, they lost a center cap to one of my wheels when they inspected it. At this point he glared at me, and said as belligerently as possible "So you're saying we broke your key, and now you're accusing us of stealing from you?" To which I replied that my key was working properly before I gave it to them, and a center cap was missing from one of my wheels immediately after a previous visit. His response was "If these things keep happening to you whenever you bring your car here, that should tell you something." I was confused, so I said "Excuse me?" His reply: "Don't keep coming here!" Rather than continue to argue with him and waste my breath, I just left. It's really a shame that the owner, Jerry, is so ignorant and abusive. There were some really nice guys that worked there, like Dean and Craig. I pay $180 apiece for high performance tires for my car, but my dollars will go to someone who values me as a customer, and provides good customer service instead of abuse. read more

I went there to have a tire fix and they said it would take 2 to 3 hours. Ridiculous. They only have one man doing this.

Excellent customer service with knowledgeable and trustworthy mechanics. I thought that they just did tires, but was able to get my state inspection and emissions done as well. read more

I have been going here since it was E J Korvette's auto center. Blatt took location over when the mall because a strip center. Blatt is a good chain. Only 3 stores but they carry name brands as well as select private labels as well (used summit brand with great results) I have always been pleased with what ever they do. read more

I took wheels n tires to be mounted and balanced, wheel was damaged in front of managers, customers and employees after months still have not been reimbursed or acknowledged. read more

DO NOT BRING YOUR CAR HERE! Sent my car here for simple maintenance and tires. My car came home with more damn problems then before I sent it here. Technicians don't answer your questions clear, they give you the run around and just want to take your hard earned money. Horrible service! NEVER AGAIN! They don't even deserve the one star! read more

This place is rip off there not friendly at all I sat in my chair as they talked about customers and listened to how they over charge them.There nothing but con artist sales people in a black neighborhood . Please thank you care somewhere else read more

The second bad experience at this place! Always so nice at first until you don't want to pay the arm and a leg service that they " recommend" you should get. Also very slow! Took 3 hours for an inspection, taking up my whole morning. I won't be coming back here. read more

I absolutely love this shop!! I use to only come to get new tires done here and now I decided to get everything completed here...All I can say is EXCELLENT SERVICE, EXCELLENT PRICES, AND AN EXCELLENT ENVIRONMENT. I highly recommend coming here for any services read more

Had four tires mounted and balanced, needed two chrome rims cleaned and bead sealed. They cleaned all four rims without calling (would have authorized, but at least call) and charged me an extra $50. They ruined one of my wheel studs, they ruined my wheel lock key. I noticed that they also installed one of my brand new directional tires backwards. I took the car back, explained it all, they fixed the tire and did nothing about the rest. Would not go back. Pros: Fast service, decently professional Cons: Everything else read more

Terrible customer service. I came in on time for my appointment to get tires and everything started out fine until the older gentlemen who was waiting on me rudely asked me for my keys. He made another smart comment which I let go and then told me to wait at the counter while he walked away. He then commenced to have a conversation with a colleague about a restaurant that he was going to later and never came back to acknowledge that I was standing there RUDE! This was my first and last visit here. I wouldn't recommend this place to anyone! read more

DO NOT BRING YOUR CAR HERE!!! I went in with one problem and came out with many. I take great care of my car but this one time i was too lazy to go to my regular mechanic. And Oh boy, oh boy, did i pay for that mistake. Went to get new tires and came out needing a new car. The tires was fine but they loosened up so much stuff on my car, in hopes that i come back and give them more business. I had just checked the fluids on my car before i took it there and everything was fine. I checked it again after i took my car to Blatt Tire & Auto and now it's no antifreeze. I fill it up and the antifreeze just pours out from the bottom of the car. My car had a smooth ride before I took it to Blatt Tire & Auto and now it's like I'm on a wooden roller coaster. My tires wobble so much now when they NEVER did before. Yes they tried to tell me that i need tie rods on both sides and it just dawned on me, no i didn't. My car NEVER EVER shook before. And my regular mechanic would of told me when i got my oil changed. Now i gotta pay another mechanic to get my car repaired. I'm NOT taking it back to Blatt Tire & Auto Repair. I don't have money to burn. And the counter guys up front are VERY unprofessional. Talking very loudly when you're right in front of them. NEVER AGAIN. If you take your car there, watch them like a hawk. Don't take your eyes off your car because they will loosen up everything. And come and tell you that you need a new this and new that. And will expect you to pay and get it fix right there and then. While it's up in the air so they say. Also, secretly record them so it can hold up in court. read more

Great place! We had a damaged tire that we bought in Delaware but was covered by a warranty. The folks at Blatt handled the whole thing for us, not only getting the damaged tire replaced under warranty but, when the original tire was found to be on two week backorder, convinced Michelin to replace all 4 tires and give us full credit for the 3 that were undamaged as well. Blatt takes great care of customers. An enthusiastic top rating! read more

Truly can't understand how a business can get an attitude with a customer for calling ahead of time about availability and a quote on a very specific part. The answer is always, 'just bring it in so you are not wasting my time' followed by the phone being hung up in your ear...I now know three people who have experienced the same exact thing. Nooooo way will I get my car towed there and actually pay them to treat and talk to me like this....ridiculous,..NO THANK YOU, I will gladly take my business elsewhere. read more

DO NOT GO THERE ! I went there for an oil change and the cap wasn't tight enough so it caused leakage. I had to get a new belt for my car because it was damage from the leakage. We all know that we don't want to spend more than what we have to. read more

Customer service and phone skills have a lot to worked on . The lack of taking appointments and not working on customers waiting is very outdated for the industry. May rethink going back in future read more

It was a good experience all around. Very affordable car repair combined with good quality. My car was in bad shape when I took it there to the point where I hated driving it back and forth to work. I got the car back before it was scheduled to be done which was a nice surprise. It is running as smooth as ever. It's tough to find trustworthy people in auto repair so I was glad to stumble upon Blatt. read more

Normally I don't bother writing these kinds of reviews, but the experience I had here was just such a breath of fresh air. I wish I would've known about this place instead of visiting three other places beforehand for the same thing and getting less than satisfactory results. My car isn't in the best of shape, and the slew of mechanics I took it to recently wanted to charge an arm and a leg to do what I would consider basic services. I relayed that experience to the folks at Blatt, and poof, my car was in great shape in no time, and I actually didn't feel like someone robbed me when I walked out the door. Not to mention the fact that these people really seemed like they enjoyed their jobs and actually believed in the old saying, "The customer is always right." I will most definitely be returning to Blatt, and my wife has already scheduled an inspection with them for next month. read more

my car desperately needed new tires, but the only time i could bring my car in was on black friday. i procrastinated as usual and waited until the day before thanksgiving to call and see if they could squeeze me in after i called like three or four other shops and they basically laughed at me and told me to get lost. the guy i spoke to on the phone (i think his name was dean) was supoer friendly and helpful and gave me an appointment even though they were jam packed. the mechanics were friendly, helpful and explained everything they were doing in detail before they did it so i wouldnt see any random charges show up on my bill -- that happened to me with midas before and i was sooo paranoid it would happen again. the service was excellent, the prices were fair and the staff was friendly and knowledgeable. i'll definitely be back and i'm going to have my husband start going to see these guys!! read more

I got my oil changed there in March and whoever worked on my car did not put the cap back on properly. Of course I wasn't aware. I went to the dealership and that's when they told me the oil has been spilling for months and the belt got wet. It could have gotten worse. Never going there again! read more

I have been going to this place for the past two years. I have a pretty old car and ive been using this garage for basic maintenance and tire stuff. They have been fantastic up until today. My car is definitely not in the best condition, it is 16 y/o and soon to be given up. I went in to get my transmission fluid changed and they told me that they needed to do an extra service in order to do the fluid exchange and i declined, which is fine. I did not have a problem until i picked up the car and i had mentioned i knew of a leak prior. This is a 16 year old car, i have brought my car into this garage many times before and once for the same service that i went into for today. This man decided to speak to me like he was scolding a child. I understand that there was time and money lost for the business since i declined the service but there was no need for the man i was dealing with to raise his voice at me. I preceeded to leave quietly after the situation. I was infuriated by how i was dealt with in the end. I will be taking my business elsewhere in the future. read more