Although the Aide that was assigned to my Mom was very nice and the Chaplain was great, we were…read moredisappointed in the response time for an after hours Nurse. It took 2-4 hours for a nurse to arrive after the initial call. No communication was ever provided as to an ETA. We were left just sitting and waiting - even after subsequent calls were made to the main number. Additionally, we had our hand slapped by the social worker assigned to my Mom for 3 calls (within a 5 week period) for a nurse. She told me that we should not have called for a nurse as they weren't medically necessary and were caregiver tasks (I don't know if my Mom was having a stroke or not because I am not a trained medical professional). The nurse even berated my Mom for having called as she felt there was nothing wrong with her! Last time I checked, if my Mom thought she was having a stroke, that would be considered medically necessary. The first thing they told us was to ALWAYS call them first, but then blamed us when we called and they sent a nurse out. Why are we blamed because they don't know how to triage? My Mom was dying from cancer and shouldn't have to decide if how she is feeling is "medically necessary." Overall, this was a bad experience and we ended up changing to Snowline Hospice (which was a 100% improvement). I would NOT recommend this hospice company.

I don't particularly care to leave negative reviews but my experience with this company was truly…read moresubpar. I was contacted immediately once my referral went through, and they were quick to send someone to evaluate me and establish care. But that's where the good service ended. i was told I would be contacted to schedule my next appointment, and no one reached out. When I finally called them, nearly a week later, I was told the therapist they assigned me to was out. Why, then, was I not contacted nor assigned to another therapist? They assigned me to another therapist and scheduled an appointment for 2:00P the following day. At 2:11P, I received a text from the therapist letting me know that they were on the way (well after my appointment time) and would arrive around 3:00P. I declined to proceed with that appointment. After great consideration, I decided to try again. The new therapist they sent was nice enough, but there were issues. They wore a lot of fragrance that lingered in my home well after their departure, which is saying something as my appointments lasted 15-20 minutes, tops. They did not count reps, time warm ups, or check and correct for form at all. I stayed quiet on all of these issues to see if they improved but they did not. I was also not given any "homework" and exercises I should perform on my own in between appointments. Additionally, the company is disorganized and, on my final visit, the therapist arrived and told me I was due for an evaluation, despite having only having 2 prior home visits. They attempted to contact the company while at my home to get more info. No one responded and they prepared to leave until I asked if I could have my PT session since we had scheduled it and they were already there. We did proceed with another short session. The last straw was when yet another person reached out saying that they're my therapist, without explaining that they are the therapist assigned to perform the evaluation. It took several questions for me to figure that out. It was also at this time that I learned that my sessions should have been for 45 minutes. I was quite dismayed to discover that I should have been receiving much longer PT sessions than I was receiving, and I decided that I just didn't want to deal with this agency any longer. The 15 minute sessions don't feel particularly beneficial, and the hassle of dealing with this company is not worth what I get out of it. Again, I'm quite reticent to leave negative reviews. However, this is an agency that services people who are recovering from surgery and major medical events, and people should know what they may be getting in to. This was my personal experience, and based on other reviews it seems like some other people have certainly had positive outcomes. This was just not the case for me. Everyone was very nice and polite, and I have no complaints in that area. Unfortunately, it wasn't enough to overcome the other issues and make me want to continue working with them.

Nurse Mia is the absolute worst. She hasn't the slightest clue how to do her job. I tried to be…read moreaccommodating and explain over and over again my needs ect but she just kept talking to me like a robot and it wasn't even about anything I was talking about. I've never met anyone so confused before. Confused about everything I said from my medical needs to where to park at my house. To top it all off she terminated all of my services including my ability to order the supplies I need. I never asks her to cancel anything especially the supplies I need.

My mom received post acute rehab care for a back injury including PT/OT, CNA and nursing. Positive…read morethings are private rooms, allowing visitors, great team of CNA, nursing and PT/OT. Management is poor and discrimination is a thing. I stayed with my mom 24/7 and some of the staff were cruel with me while others were angels. My mom's mobility required 2 persons which I was one of them doing it with complete love. However, I was mistreated by management through passive aggression including verbal insults. The center refused to allow my mom additional days of therapy because the nurse director "did not like me and my sick mom".

Alan and his team are both professional, compassionate and genuine. He committed to quality and…read moreintegrity I highly recommend Indecare for care you can trust for your loved one.

Sent a care giver with zero experience in spite of promising to provide us with an experienced care…read moregiver and got the service agreement signed, due to which we lost a very big chunk of our hard earned money in the cancellation process. Do not trust this company for your Loved ones.

Lena, Brian and ALL the exceptional caregivers have provided loving, patient, supportive and…read morecompassionate care for my dear father in his home. Thank you.

Visiting Angels was terrific! Dale was able to accommodate us for a fairly last minute request for…read morehelp with my mom while we were out of town. And my mom was a first time customer too! Dale was very professional and friendly during our initial meeting with my mom. My mom really liked Ginelle who was her caregiver. Excellent quality service! We will use them again.

I callled the number on their website. Even thought the websites states they do house calls and in…read morehome lab devices, they do none of that. I guess they don't keep up with their website nor online profiles.

I accompanied my elderly aunt who has always been skeptical with doctors. On top of that she speaks…read morelittle English. Dr Ron is one culturally-sensitive practitioner who was patient enough to decipher symptoms. The clinic has its own EKG and urine test, so we didn't have to go out to do all these. The staff were nice and scheduling follow-up appointment was a breeze. Plenty of parking. My aunt left the clinic "better" already lol. We will be using Dr Ron for future house calls. I do appreciate his fees are posted on his website.

They were very supportive with needing same day care for end of life care for a family member for a…read morefew weeks. Great quality, grateful for them. Staff felt like family. Highly recommend!

A Better Living certainly provided a better end of life experience for my mother. From the In Take…read moreprocess to the bed side care to the termination of the service with the office, my family and I felt A Better Living had our backs. We especially appreciated the care and attention provided by Caregiver Tammy. And, we would highly recommend that you call Director Jay for your home care needs.

We are so grateful for the exceptional care Mom receives at Jazba. At 86 years old, she is…read morephysically healthy and remarkably fit -- her main challenges are related to memory. After three years of living with me, it became clear that Mom needed a higher level of structure, supervision, and social interaction than I could consistently provide at home. I began an extensive search, exploring nearly 40 different care options -- everything from large assisted living and memory care communities to smaller, private board-and-care homes specializing in dementia care. I asked tough questions about caregiver-to-resident ratios, staff turnover, nutrition, movement, music, routines, and social engagement. Jazba quickly rose to the top and became the gold standard by which I compared all other options. Here's why: A Warm, Homelike Environment: Each Jazba residence is a single-family home, full of light, warmth, and thoughtful design. Far from cold or clinical, they're inviting, clean, well-organized, and charming. Visitors and residents alike feel at home the moment they walk through the door. Nutritious, Family-Style Meals: Meals are prepared fresh each day and enjoyed together around the table. The menu follows the MIND diet -- rich in fruits, vegetables, whole grains, and plant-based, high-fiber foods -- supporting both brain and overall health. Meaningful Daily Activities: Every day includes music, art, gentle exercise, fresh air, and light occupational therapy. Holidays, birthdays, and life milestones are celebrated with joy and creativity that rivals any kindergarten class -- in the best way possible. Field trips between homes build a sense of community and connection among residents. Unconditional Acceptance: Residents are met with patience, dignity, and respect -- always. Whether a story is told for the third time or a memory gets fuzzy, staff respond with kindness and compassion. This culture of acceptance extends to everyone in the home. After just a month at Jazba, my mom began speaking to me with more warmth and tenderness than I remember from my youth -- a transformation that still moves me deeply. Compassionate, Competent Care: The staff are not only incredibly kind, they're highly capable and organized. Detailed records are maintained for every resident, which allows them to tailor care and keep families and medical providers well-informed. Whole-Person Support: What sets Jazba apart is their commitment to the whole person -- not just the diagnosis. My mother is a lifelong Seventh-day Adventist, and her faith is central to her identity. I worried about how she'd feel when she couldn't attend church regularly. Jazba didn't miss a beat: the team helped arrange transportation when possible, and on Saturdays when she couldn't go, they streamed the service on the big TV so she and other residents could participate together. When I visited later that day, I found them making crafts and listening to uplifting music. It was beautiful. Connection and Communication: Every week, I receive text messages and photos of Mom -- laughing, doing light housework (which she adores), creating art, or exercising with others. She's been at Jazba for four months now, and I can honestly say: this is the happiest I've seen her in over a decade.

It's been a year since my mom has been at Jazba and we are over the moon about how wonderful Shane…read moreand her team has been. We love the holistic values and here is mom's bestie Miss Zoe enjoying her spa time. My mom loves to snap pictures and insisted on taking pictures of Zoe (her roommate) I appreciate the responsiveness the team has been to accommodate our requests. Thank you Jazba Care!

I used California Caregivers to hire help for both my mother and father…read more They were very professional and helped us find good fits in caregivers that worked out well for both their needs. I would highly recommend California Caregivers to anyone needing in home care, and I plan to hire them in the near future to assist my aunt with her needs.

California CareGivers who is based out of the Land Park , Greenhaven area has been an absolute…read moreblessing for our family. They have been taking care of my dad, who has Parkinson's, and the level of care and compassion they provide is truly exceptional. Every caregiver we've interacted with has been professional, kind, and genuinely caring--not just doing a job, but forming a real connection with my dad. It gives our family such peace of mind knowing he's in such good hands. One of the biggest reliefs for us has been how they handle the billing process with CalPERS Long Term Care Insurance. They direct bill the insurance company, which means we don't have to worry about being the middle person or dealing with the stress of reimbursements. That alone has saved us so much time and energy. They also went out of their way and helped my mom in an emergency situation. They also are very quick and accommodating when last minute care is needed. We're deeply grateful for the support California CareGivers has provided. They've made a difficult journey feel a lot more manageable, and we can't recommend them highly enough.

Great place to be. Staff are friendly. Administrator is very knowledgeable and hands on. Always a…read moregood place to be.

Absolutely horrible! Worst place to send someone needing…read morecare. Staff is inexperienced doctor does not care for patient, staff are rude and slow patient I'm concerned with has gotten a horrible life threatening rash and bed sores on a water restrictions yet has gained over 40 lbs and is getting worse! Sent to this hell hole by Sutter Roseville. Good luck trying to talk to someone there put on hold 44 minutes then disconnected. On hold again 22 minutes and the staff can't even answer the questions! Horrible horrible horrible place! 0 stars is what they should get and the place shut down! DO NOT SEND A FAMILY MEMBER THERE!!!!!

I have hired caregivers for the care of my mother. They have always been caring and safe with her.read more

Started my search looking for an agency that can help us in our difficult situation right now…read more. My phone call was answered, and I spoke to Erica.. During my search, I have realized that most of the agencies have dealt with difficult situations from their own pasts, which seems to create a certain familiarity.. I know it will be challenging trying to find the right agency, and finding the right caregiver that will want to help us out on the weekends.. Erika was very helpful, but also very upfront that because of the shortage of workers, it may take some time to find someone. I am glad I called.