Although the Aide that was assigned to my Mom was very nice and the Chaplain was great, we were…read moredisappointed in the response time for an after hours Nurse. It took 2-4 hours for a nurse to arrive after the initial call. No communication was ever provided as to an ETA. We were left just sitting and waiting - even after subsequent calls were made to the main number. Additionally, we had our hand slapped by the social worker assigned to my Mom for 3 calls (within a 5 week period) for a nurse. She told me that we should not have called for a nurse as they weren't medically necessary and were caregiver tasks (I don't know if my Mom was having a stroke or not because I am not a trained medical professional). The nurse even berated my Mom for having called as she felt there was nothing wrong with her! Last time I checked, if my Mom thought she was having a stroke, that would be considered medically necessary. The first thing they told us was to ALWAYS call them first, but then blamed us when we called and they sent a nurse out. Why are we blamed because they don't know how to triage? My Mom was dying from cancer and shouldn't have to decide if how she is feeling is "medically necessary." Overall, this was a bad experience and we ended up changing to Snowline Hospice (which was a 100% improvement). I would NOT recommend this hospice company.

I don't particularly care to leave negative reviews but my experience with this company was truly…read moresubpar. I was contacted immediately once my referral went through, and they were quick to send someone to evaluate me and establish care. But that's where the good service ended. i was told I would be contacted to schedule my next appointment, and no one reached out. When I finally called them, nearly a week later, I was told the therapist they assigned me to was out. Why, then, was I not contacted nor assigned to another therapist? They assigned me to another therapist and scheduled an appointment for 2:00P the following day. At 2:11P, I received a text from the therapist letting me know that they were on the way (well after my appointment time) and would arrive around 3:00P. I declined to proceed with that appointment. After great consideration, I decided to try again. The new therapist they sent was nice enough, but there were issues. They wore a lot of fragrance that lingered in my home well after their departure, which is saying something as my appointments lasted 15-20 minutes, tops. They did not count reps, time warm ups, or check and correct for form at all. I stayed quiet on all of these issues to see if they improved but they did not. I was also not given any "homework" and exercises I should perform on my own in between appointments. Additionally, the company is disorganized and, on my final visit, the therapist arrived and told me I was due for an evaluation, despite having only having 2 prior home visits. They attempted to contact the company while at my home to get more info. No one responded and they prepared to leave until I asked if I could have my PT session since we had scheduled it and they were already there. We did proceed with another short session. The last straw was when yet another person reached out saying that they're my therapist, without explaining that they are the therapist assigned to perform the evaluation. It took several questions for me to figure that out. It was also at this time that I learned that my sessions should have been for 45 minutes. I was quite dismayed to discover that I should have been receiving much longer PT sessions than I was receiving, and I decided that I just didn't want to deal with this agency any longer. The 15 minute sessions don't feel particularly beneficial, and the hassle of dealing with this company is not worth what I get out of it. Again, I'm quite reticent to leave negative reviews. However, this is an agency that services people who are recovering from surgery and major medical events, and people should know what they may be getting in to. This was my personal experience, and based on other reviews it seems like some other people have certainly had positive outcomes. This was just not the case for me. Everyone was very nice and polite, and I have no complaints in that area. Unfortunately, it wasn't enough to overcome the other issues and make me want to continue working with them.

Nurse Mia is the absolute worst. She hasn't the slightest clue how to do her job. I tried to be…read moreaccommodating and explain over and over again my needs ect but she just kept talking to me like a robot and it wasn't even about anything I was talking about. I've never met anyone so confused before. Confused about everything I said from my medical needs to where to park at my house. To top it all off she terminated all of my services including my ability to order the supplies I need. I never asks her to cancel anything especially the supplies I need.

SUPERB, SPECTACULAR, PHENOMENAL, EXCEPTIONAL, 20 STARS (on a normal 5 star scale)…read more It is unfortunate that we had to utilize their services, family being placed on Hospice care, but I am glad they were our first choice. Our health care provider gave us a list so I hopped on Yelp and took a look at some reviews. This one had such a high rating I had to read through the other reviews to be sure, but this was our first choice and we got it! This is not what I am used to in larger healthcare settings, but I am so glad that they aren't some super excessively large entity because the personal service we received was out of this world! Literally could not have asked for anything better in caring for our family. It started with our provider reaching out to their offices, shortly after that calls started coming in to deliver the bed and supplies (they use Hospice Source for equipment delivery - will pen another review for them specifically). Once we figured out what they do and don't provide we hopped on Amazon for anything else we didn't already have so we could be thoroughly prepared for our loved ones care. Intake Nurse was at our home shortly after our family member came home from the hospital. They hand you and informational booklet (handy way to keep everything organized and sorted) with homework assignments already inside for the funeral arrangements, general definitions, even a spot to write your entire care teams name and number so everyone in the home has access, etc. We even received a blue card to place on the fridge for contact information for our care team! Our private team was 2 nurses, an aide, social worker, chaplain and even a couple on-call/after hours nurses as needed too. Every one of these staff members we were assigned were absolutely phenomenal! Supreme service all around, if I had my own company I would extend each and every person that came in a job offer. They were THAT good. Hospice work is very tough to continuously be with people at often their lowest point or right before they pass away. With all the heightened emotions of the patient, family and their own personal lives.. you can imagine this is often a thankless job. We expressed our gratitude thoroughly to every one of our staff and I am writing this review to tell anyone reading to have some patience, compassion, and grace. THANK YOU Advanced Home Health & Hospice. No offense, but I hope I never need you again. If I do, you will be the first team I call or recommend to anyone in your service area.

My experience with Indecare was wonderful! Karen & Alan made an assessment visit to my mother's…read morehome with me present. They were caring and concerned about the type of care my mother would need. I'm a nurse and found their assessment to be very thorough. Unfortunately, my mother became ill and was hospitalized after just one caregiver visit, but I continued to use their services while I cared for my mom when she was on Hospice Care. I was able to meet every caregiver and found them all to be very professional and pleasant, they helped me with whatever care I needed that day, even if it was just to keep an eye on my mom while she slept so that I could run errands or rest. Since the type of care for my mom varied from day to day, they were very helpful with scheduling visits until my mom passed away. After my mom passed away, Alan sent me a gorgeous flower arrangement along with a very thoughtful and caring email. I highly recommend Indecare for your loved ones, having a caregiver with me during my mom's final days was very comforting and I'm grateful to have had them with me during this difficult time.

Alan and his team are both professional, compassionate and genuine. He committed to quality and…read moreintegrity I highly recommend Indecare for care you can trust for your loved one.

Our experience with Visiting Angels was amazing. We appreciate the understanding and compassion…read morethat accompanied all services. Brian really enjoyed spending time with Ginelle. I believe that she made his days brighter with her laughter and caring nature. Thanks so much for providing such great care. It was an absolute pleasure!

Lena, Brian and ALL the exceptional caregivers have provided loving, patient, supportive and…read morecompassionate care for my dear father in his home. Thank you.

I callled the number on their website. Even thought the websites states they do house calls and in…read morehome lab devices, they do none of that. I guess they don't keep up with their website nor online profiles.

I accompanied my elderly aunt who has always been skeptical with doctors. On top of that she speaks…read morelittle English. Dr Ron is one culturally-sensitive practitioner who was patient enough to decipher symptoms. The clinic has its own EKG and urine test, so we didn't have to go out to do all these. The staff were nice and scheduling follow-up appointment was a breeze. Plenty of parking. My aunt left the clinic "better" already lol. We will be using Dr Ron for future house calls. I do appreciate his fees are posted on his website.

They were very supportive with needing same day care for end of life care for a family member for a…read morefew weeks. Great quality, grateful for them. Staff felt like family. Highly recommend!

A Better Living certainly provided a better end of life experience for my mother. From the In Take…read moreprocess to the bed side care to the termination of the service with the office, my family and I felt A Better Living had our backs. We especially appreciated the care and attention provided by Caregiver Tammy. And, we would highly recommend that you call Director Jay for your home care needs.

We are so grateful for the exceptional care Mom receives at Jazba. At 86 years old, she is…read morephysically healthy and remarkably fit -- her main challenges are related to memory. After three years of living with me, it became clear that Mom needed a higher level of structure, supervision, and social interaction than I could consistently provide at home. I began an extensive search, exploring nearly 40 different care options -- everything from large assisted living and memory care communities to smaller, private board-and-care homes specializing in dementia care. I asked tough questions about caregiver-to-resident ratios, staff turnover, nutrition, movement, music, routines, and social engagement. Jazba quickly rose to the top and became the gold standard by which I compared all other options. Here's why: A Warm, Homelike Environment: Each Jazba residence is a single-family home, full of light, warmth, and thoughtful design. Far from cold or clinical, they're inviting, clean, well-organized, and charming. Visitors and residents alike feel at home the moment they walk through the door. Nutritious, Family-Style Meals: Meals are prepared fresh each day and enjoyed together around the table. The menu follows the MIND diet -- rich in fruits, vegetables, whole grains, and plant-based, high-fiber foods -- supporting both brain and overall health. Meaningful Daily Activities: Every day includes music, art, gentle exercise, fresh air, and light occupational therapy. Holidays, birthdays, and life milestones are celebrated with joy and creativity that rivals any kindergarten class -- in the best way possible. Field trips between homes build a sense of community and connection among residents. Unconditional Acceptance: Residents are met with patience, dignity, and respect -- always. Whether a story is told for the third time or a memory gets fuzzy, staff respond with kindness and compassion. This culture of acceptance extends to everyone in the home. After just a month at Jazba, my mom began speaking to me with more warmth and tenderness than I remember from my youth -- a transformation that still moves me deeply. Compassionate, Competent Care: The staff are not only incredibly kind, they're highly capable and organized. Detailed records are maintained for every resident, which allows them to tailor care and keep families and medical providers well-informed. Whole-Person Support: What sets Jazba apart is their commitment to the whole person -- not just the diagnosis. My mother is a lifelong Seventh-day Adventist, and her faith is central to her identity. I worried about how she'd feel when she couldn't attend church regularly. Jazba didn't miss a beat: the team helped arrange transportation when possible, and on Saturdays when she couldn't go, they streamed the service on the big TV so she and other residents could participate together. When I visited later that day, I found them making crafts and listening to uplifting music. It was beautiful. Connection and Communication: Every week, I receive text messages and photos of Mom -- laughing, doing light housework (which she adores), creating art, or exercising with others. She's been at Jazba for four months now, and I can honestly say: this is the happiest I've seen her in over a decade.

It's been a year since my mom has been at Jazba and we are over the moon about how wonderful Shane…read moreand her team has been. We love the holistic values and here is mom's bestie Miss Zoe enjoying her spa time. My mom loves to snap pictures and insisted on taking pictures of Zoe (her roommate) I appreciate the responsiveness the team has been to accommodate our requests. Thank you Jazba Care!

I used California Caregivers to hire help for both my mother and father…read more They were very professional and helped us find good fits in caregivers that worked out well for both their needs. I would highly recommend California Caregivers to anyone needing in home care, and I plan to hire them in the near future to assist my aunt with her needs.

California CareGivers who is based out of the Land Park , Greenhaven area has been an absolute…read moreblessing for our family. They have been taking care of my dad, who has Parkinson's, and the level of care and compassion they provide is truly exceptional. Every caregiver we've interacted with has been professional, kind, and genuinely caring--not just doing a job, but forming a real connection with my dad. It gives our family such peace of mind knowing he's in such good hands. One of the biggest reliefs for us has been how they handle the billing process with CalPERS Long Term Care Insurance. They direct bill the insurance company, which means we don't have to worry about being the middle person or dealing with the stress of reimbursements. That alone has saved us so much time and energy. They also went out of their way and helped my mom in an emergency situation. They also are very quick and accommodating when last minute care is needed. We're deeply grateful for the support California CareGivers has provided. They've made a difficult journey feel a lot more manageable, and we can't recommend them highly enough.

Absolutely horrible! Worst place to send someone needing…read morecare. Staff is inexperienced doctor does not care for patient, staff are rude and slow patient I'm concerned with has gotten a horrible life threatening rash and bed sores on a water restrictions yet has gained over 40 lbs and is getting worse! Sent to this hell hole by Sutter Roseville. Good luck trying to talk to someone there put on hold 44 minutes then disconnected. On hold again 22 minutes and the staff can't even answer the questions! Horrible horrible horrible place! 0 stars is what they should get and the place shut down! DO NOT SEND A FAMILY MEMBER THERE!!!!!

I was there twice for a total for close to a year, looking over the other reviews I wanted to add…read morein my account: I HEAR that this place has a contract with Kaiser, and they seem to get the most difficult and undesirable patients. What the person said about the woman who walks around in and out rooms day and night is true and she steals food constantly from rooms and from the snack trays, those trays are for after meal snacks and she steals them, I guess that explains why I haven't gotten mine sometimes. Yes the staff knows and sees but you can't do anything about it, you can yell and scream at her, doesn't do any good. It wasn't unusual for someone to park their wheel chair in a hallway and start screaming and yelling for about a half hour, then move to another section. Overnight screaming was frequent and sometimes sounded violent many of my roommates didn't seem to know where they were and why, some went through mood swings depending on their medication level. Parking is atrocious between visitors and transports blocking all the spaces... good luck! The food was worse than normal my roast beef dinner had a half eaten chicken wing bone in the middle. I tried to save it but a CNA threw it away before I could complain to the kitchen and when I did of course they didn't believe me. I ordered out a lot I had never met the Doctor until months later on a Saturday when he was like running from room to room asking you a question and before you could bring up a concern, he was out of there. Yeah it's hard to get someone to answer the phone and if the receptionist is gone...forget it the person who does barely knows how to work the phone. Okay I may need surgery and despite my misgivings I may go back Why? Because the nursing staff is really nice and works hard despite the shortcomings. The therapy staff is tops with some of the smartest people I ever met, I often wonder why are they at a place like this or is they aware of the talent they have? Over the years I've been bounced around to a few places and I'm sorry to say it doesn't get much better than this

I have hired caregivers for the care of my mother. They have always been caring and safe with her.read more

Started my search looking for an agency that can help us in our difficult situation right now…read more. My phone call was answered, and I spoke to Erica.. During my search, I have realized that most of the agencies have dealt with difficult situations from their own pasts, which seems to create a certain familiarity.. I know it will be challenging trying to find the right agency, and finding the right caregiver that will want to help us out on the weekends.. Erika was very helpful, but also very upfront that because of the shortage of workers, it may take some time to find someone. I am glad I called.