Love my motorized rolling shade! Highly recommend Shawna and her team for the wonderful job they…read moredid!

We did the whole house in the insulated pull blinds. We love them! Service was perfect!read more

Very easy to work with and fast delivery and installation. The owner/wife came personally. I…read moreordered linen drapes that were delivered in about 3 weeks.

Highly recommend this company for shutter and blinds! Greg and his wife came to do the measuring…read more They asked questions as to what I was looking for, pointed out pros and cons of the options. Everything was read for install one month later. Greg installed the patio blinds. His installers came same day to install all shutters. Install took maybe 45 minutes for all. Beautiful product as well. Very satisfied. Great stress free experience all around.

Blinds look great. Would highly recommend. Thank you should have done this years ago!read more

I have a new build home and I needed a treatment for the large sliding glass door. I am a…read moremillennial who grew up with my grandmother's heavy drapery and I had never really explored modern options, so I am eternally grateful to the expert consultant who came out to speak to me about this window. He spoke to me about the space expectations for heavy drapery, as well as the maintenance requirements, and we quickly pivoted to other options. When he brought up the idea of a pull-down shade, I balked hard; my visions of those types of shades was outdated. We ended up choosing exactly what he suggested and I AM ECSTATIC! It took about four weeks to come in, the installer showed up right on time, and this is a blackout shade that looks so elegant and modern - I am thrilled. It rolls smoothly, and as it rolls down it seamlessly glides over the sliding glass door handle. I was envisioning something more clunky, something that protruded but this lays flat and truly blocks the light. The pricing was also very fair and competitive; they came in at far less than the Shade Store. I would go back to them for any window treatment needs, and recommend them to everyone!

Met with Cristy to today about getting shutters for our kitchen and living room. She is excellent…read moreto work with and will give you the best advise to meet your needs. Fast forward...shutters installed. Excellent job. Would recommend them for shutters.

I am a research guru and always try to find the best service for a good price. I am super happy…read morewith my blinds, but not so happy with the customer service. 1st I new exactly what I wanted and they talked me out of the retractable cord saying, "they break often" and were, "not the best options for kids". In addition, they did not explain the installation of the pulley system well and I don't love the look. 2nd they came and installed the blinds and found that one set was measured or made too short and I had to wait an additional two weeks for those to be installed. 3rd: The installers scratched my two brand new dresses installing my blinds. They didn't clean up after themselves leaving extra screws and plastic clips laying around my babies room, and left every window sill dirty with drywall powder. I paid a handsome price for what I thought was going to be a quality product and service. I have a nice product, but have clean up and damaged dressers. I have requested them to resolve the dresser issue. We will see what they say. UPDATE:. I sent the company an email and they sent out a consultant to view the damaged and make a fair offer to correct the problem. I feel that we came to a fair arrangement. The issue was handled quickly and professionally. I changed my rating and would highly recommend this company. Thanks Cristy!

We love our blinds, high quality and any time we need anything (question about blinds, something…read morethat needs to be fixed, missing charger, etc.) Empire has been extremely fast handling any questions or concerns. We started doing only our downstairs blinds but since everything has been so great, we expanded and did our upstairs windows as well. Best in class blinds and service, highly recommend Empire Blinds to anyone looking for new blinds. Excellent value considering the quality of the blinds and the 5 star service provided. Very happy with the choice we made using Empire blinds and the energy savings have been great. Thank you!

Empire Blinds makes blinds to your liking. Damien was great & very professional.He installed easy…read moreblinds not complicated. Prompt, great company

This company from beginning to end was professional and helpful. They carefully measured the…read morewindows and were thoughtful about the best way to install them- a weird bay window. The shutters are beautiful. They were installed when they said they would be, no issues at all. I highly recommend them.

Great product ! Looks beautiful and easy install process. Would highly recommend. Very…read moreprofessional team.

DON'T USE THEM! This company is the worst! Richard came over to give me a quote on Friday the 20th,…read morehe mentioned that he would email me the quote. I called back, a week later looking for my quote. The customer service team called me back to say it was coming over.. Nothing! I called back 3 times everyone that answered the phone said it was coming over. I finally get a call back from Richard 11 days later to tell me he's just got back into the office and he's sorry but my quote is not in his system. I wasted my time waiting on Richard's quote, when I could have gotten other companies quotes. . A neighbor referred them as this is a new development but I will make sure to tell all the new neighbors not to use them. Terrible customer service, ever!!

The good: Service was very good and my calls were answered promptly within a day and blinds arrived…read morequickly. The team who came to my home to show me samples and help me select the blinds and measure for them were excellent. The bad: There weren't too many color choices and only one type of blind is offered by this company. The installer, although he was pleasant and able to install the blinds, wasn't initially clear on how we wanted them installed and my husband has to watch and correct him so an error would not be made. I'm disappointed in the quality of the blinds as I expected better for the price, which wasn't cheap. The strings are thin and flimsy looking and they don't close completely at the bottom. The installer tried explain this away as being an optical illusion because the bottom of the window is at eye level so it just looks like it's not closed, but that isn't true. They are made so that the heavy bottom of the blind doesn't tilt up when closing them and so the slats above it can't tilt completely closed. It appears to be aThe other blinds in our house have bottoms that tilt up and close completely. The blinds look fine when open, and it's okay because I don't intend to close them completely.

I have been using Phoenix Shades for several years, and Harley, the owner, never disappoints. His…read morequality of service, his talent for design, and his experience with ideas for selections is unsurpassed. Since I am 71-years-old I have a significant amount of experience using the trades. I would suffice to say that Harley and his team surpass all aspects of customer service and quality work. You will not regret using Harley and his team of professionals, for they are the utmost in representing excellent service, integrity, and talent.

This is the BEST company with the nicest people I've ever met. And bonus - better pricing too…read more Harley and his team did the shutters and blinds for my whole house and everything about the experience, the quality, the results - all just amazing. You won't find a better group to work with or a better price. Just call them. You won't regret it. If I could give more than 5 stars I would.