Do not apply here for work.. They do not work with your…read moreschedule Joel and Jennifer like to play with employees hours and pay. They make people wait days to pay them. They are under staffed , the director hires her daughter's boyfriend as a cook and her daughter (who doesn't work there ) has to be at work with her boyfriend. God forbid an adult woman stays at home while her man works. This place is circus

First, the people who work there are great! This issue I had with Joel was him submitting my…read moremothers long term insurance. This was done at times once a quarter. I was emailing him a few times a month for him to submit that paperwork. I wonder why he does his own billing? You read that right, and I have the e-mails to prove it. My mother was there three years, and they went through four managers in that time. So it's not just me!

We highly recommend Blissful Gardens. From the light and cheery accommodations, nice outdoor area…read moreand the incredibly loving, caring and patient staff, we couldn't be happier. We have so much peace of mind that our loved one is well taken care of. A+

My parents are moving into Ponte Palmero, and we have had the pleasure of not only being onsite…read morevarious times, but working with the staff in preperation of my folks entry. In particular, Brenda Sepulveda has treated us like family from day one, and made us all feel like my parents will be living in an extension of our family home. The grounds are amazing, the staff generous, and truly the place we were looking for as my parents enter the golden years. Thanks Brenda and the entire staff! Gabbi Villarrubia Sayulita, Mexico

The staff leaves residents in soiled briefs for hours, especially if there is any difficulty in…read moremoving/changing the resident. Residents who complain of pain are told they are "faking" it or just attention-seeking. One supervisor and several "caregivers" stated their belief that one resident, newly admitted, didn't actually have Alzheimer's, but was just pretending to have it. They screamed at her regularly, to the point where you could hear the yelling (by the staff) from the other end of the building. If you have to admit your loved one into memory care here, I strongly recommend putting cameras in the room. Or better yet, just don't do it. Find somewhere else. Anywhere. The residents are treated like obstacles that have to be avoided while collecting paychecks.

Words can't explain how extremely happy I am with the service provided by Looking for Care. I…read moreliterally called the facility on a Friday morning because I was not happy with the current facility my mother is living in. It seems like every other person I had talked to told me the same thing, "there is nothing out there less expensive". Well let me tell you, there is. Like I said I placed a call on Friday morning, explained mine and my mother's situation, a representative from Looking for Care went out and interviewed my mother, and the rest is history. We were able to find a facility on Saturday evening, in our budget range, clean, secure and well-kept. If you are having a problem placing a loved one, give Looking for Care a call. If they can't help you, well in my opinion, no one can. Again, thanks Looking for Care, you are awesome.

From the owner: We help families seeking care for loved ones find quality assisted living and memory care. We…read morespecialize in small, neighborhood Care Homes which are typically 30% more affordable than large providers. We assess Care Home members on the basis of Compliance, Care, Cleanliness and Cuisine. Then we personally tour families (to make sure all questions are asked and answered.)

I wanted to leave a review as I see there haven't been many recently…read more My dad with severe dementia and Parkinson's was part of the All Seasons community for just under 3 months. I can't say enough good things about All Seasons. First I will start with Toly the owner . From the time I reached out, he was attentive, communicative and kind. He spent so much time with me, easing my fears and worries that we would find the right place for my dad. He kept me updated all along the way with the waiting process. And he gave me such good advice during the time we were waiting for a spot to open up for my dad. I will never forget the kindness and compassion and dignity he showed our family along the entire process. Second, Lauren, the house manager at the home my dad was in. From day one, she came alongside my dad-really wanting to know him, to understand him, and to help him thrive during his time at All Seasons. Her care and love for dementia patients and their families is second to none. I was constantly amazed at not only her patience and kindness towards my dad (who was very difficult a lot of time) but also to us as his family who were trying to navigate the difficult behaviors and circumstances surrounding his disease. We will forever be indebted with gratitude that my dad had Lauren as his caregiver and advocate for the last part of his life. Also, Hector, Lilly, Melissa and so many more. All the caregiver at All Seasons seemed to be called to care for these special patients. My dad had previously been in a large memory care. For everyone there-it was a job and only that. Not at All Seasons. They hire only those who truly care about patients living with dementia. As a nurse of 28 years, I can whole heartedly recommend All Seasons for your loved one with dementia.

All Seasons is everything one could want for their loved one. The facility feels like home and the…read morestaff are like friends of the family. There are no words to express the gratitude I have for the care provided to my father. I trusted them to do their best, and they did and kept me informed throughout it all.

They cared for my mother very well. I have nothing but…read morepositive things to say about their excellent attention to my mother's needs. I highly recommend this assisted living business. Lewis Johnson

My father was here for over a year and passed away here. For the most part he seemed content. The…read morepart that ruined it for me was when my father's wallet disappeared between the time that the Coroner put it in his dresser and when we picked up his belongings. One of the care takers even told my wife that she saw it in the box with his personal items. I needed his ID and SS card to take care of his affairs. "Management" was of no help, they obviously didn't communicate with their employees because I am getting different answers. Word of advice- if you have a person living here and they pass away, make sure you request that the room is taped/sealed off by the Coroner. That way you can make sure nothing disappears.

My mother recently passed away, having been a resident for the past 3 years at Pine Tree Villa…read more After a terrible experience of several months at a different, more expensive, nearby private facility, I knew the first time I entered Pine Tree Villa this was where I hoped my mother would live. Even though modest and not recently remodeled it is clean and comfortable and depending on the time of day, smells like something delicious is being prepared in the kitchen. She received the best care I could ever have hoped for. The staff were caring and respectful with all the residents, responding quickly to their needs and just 'being there' when required. They routinely performed welfare checks throughout the day and night. Some of the staff shared meal preparation duties, creating nutritious, tasty meals 3 times a day with snacks between if requested, as well as honoring individual requests (my Mom liked Ensure in her coffee and oatmeal). Lynn, the owner, and her staff are in constant contact with one another and with patient's family (if needed). Because of that, Lynn was able to alert me to specific changes in my mother's demeanor which allowed me to be present when she breathed her last breath. Lynn was always available by phone, if not personally, and is an exceptionally kind, competent and responsive individual. I had peace of mind knowing my mother was being cared for in this well managed, well organized, comfortable facility with exceptional staff where I felt welcomed as part of a family. I often told Lynn that if the time ever came and I should need to live in an assisted living facility, that is where I would want to be. I am forever grateful my mother received such loving care.

I am at Pine Tree Villa every day because a close relative lives there. Very caring staff, always…read morehome-cooked meals, people smiling. Having volunteered at a lot of care homes (therapy dog visits) Pine Tree Villa is clearly number one on the list for me. Caregivers who worked there 15+ years ago still work there and that alone is telling a lot. My recommendation is to not look at how fancy a care home is but look at the care itself. That's what truly matters. My other recommendation is to get on the waiting list when you feel it could be close. Don't wait until a major fall or other emergency happens. You can always say no if you feel it's not quite time yet but, as the scouts say, be prepared. I am glad we were. Check them out, go there, then if still in doubt maybe ask if you could talk to a close relative of another resident. Many like me are gladly willing to talk about their experiences. To me Pine Tree Villa is like extended family.

My relative deserves to have a little dignity as the ageing process takes over. The staff always…read moreresponses to our requests to changes needed. Their happy demeaner helps lift spirits. Engaging in all the versatile activities is a great way to live.

My mother moved into Oakmont of El Dorado Hills in mid-October 2025. We gave notice she was moving…read moreout in early April 2026 although our decision was made a few months prior. All trust was lost within the first 3 months of her arrival, and this review is to help others who are considering Oakmont of El Dorado Hills for the care of their loved ones. There is no claim they did anything illegal, nor that she had poor care, this review is about the moral and ethical relationship between a family and the care home they trust for their family. Following the first 3 months after the contract was signed, the payment debited was always more than what we were expecting. Although my brother who lives locally was nominated as Primary Contact, the Business Office Director agreed he would be happy to discuss mom's care with any of her children. He was contacted mid-December and queried about the continual surprises with invoicing. First step was to request the invoice breakdowns for the billing periods which I finally received after numerous chases and phone calls. Explanation for delay? My emails were not being received so an IT issue. The errors found on the billing were many. The room rental charge was being invoiced at $200 per month over the contracted rate. The Care Fee had been double charged in December. These two errors alone exceeded $1200.00. Although the contract was signed in early September to secure the room, Mom did not move in until mid-October. She was billed for 6 weeks at full rate for an empty room which we understood to be 'standard practise'. We have since found this is not an industry standard. No meals eaten, no housekeeping or laundry required, and yet still full prices charged. Upon reviewing the contract, there was contractual requirement for a reduced rate when the room is empty, but this was not given. Upon querying with the Business Office Director, a $5.00 per day amount was credited for the empty room. Illegal? No. But ethical or morally fair? By mid-January 2026, I had submitted several more queries from being charged for 2 rooms at full rate on the day of a room move to why a discount that was given on the first room she occupied was then taken away, without notice or comment, when she moved to a more suitable room. The final breach of trust came at the end of January when it was decided by the Business Office Director and Facility Administrator that they were unable to communicate directly with me anymore. I was not the nominated Primary Care person so responses to my queries went to my brother who had to forward them on to me. From mid-December it was OK for me to discuss billing, 6 weeks later it's no longer acceptable? This is one way to stop awkward questions I suppose. In this last communication of 27 January, we were promised no more billing surprises, in writing. The following day we were informed by the Health Services Director that my mother's Care Fees had been reassessed and were going up immediately by over $700 per month. This following an assessment in December when it was confirmed they would remain the same. I'm not sure whether the Business Office Director does not communicate with his fellow Directors or he deliberately intended to mislead us with his no more surprises confirmation. Neither option is good when your family care is under consideration, so we decided at that time Mom needed to move out. If you are reviewing Oakmont of El Dorado Hills for one of your loved ones care, do ensure you fully understand their charging basis as it is solely focused on their profit. Fairness is not in the equation. Not illegal, just unethical in my opinion. Reviewing every line of every invoice is critical. If we had not scrutinised the invoices, I am positive Oakmont would never have identified the series of overcharging and billing errors we experienced. Credit was received but not once did we receive an apology, or explanation, for these errors that amounted to almost $1500. in just 8 weeks of residency. Be very wary.

Had amazing time visiting and having a 5 star meal! Thanks to all the staff for making this place a…read morehome we can all enjoy as a family!

From the owner: El Dorado Estates features an active senior living lifestyle, with a full complement of amenities…read moreand services so you can enjoy your retirement and spend more time with new friends and family. Our independent lifestyle includes a live-in management team that is available 24/7. Each private apartment also includes emergency pull cords that link you to our management team 24 hours a day. Your monthly rent includes three chef-prepared meals daily, transportation, exciting events and activities, and weekly housekeeping, so you can enjoy your retirement. We invite you to come visit with us and learn more about our gracious lifestyle.

One star is generous! This is a letter I wrote to the administrators of Pavilion at El Dorado…read moreHills. My father has been a resident at Pavilion at El Dorado Hills since March 2023. As his Power of Attorney and oldest child, I am obligated to make sure that the living conditions for him are top notch and worth the $9280 he currently pays. Although I appreciate the efforts the nurse, med techs, and many of the caregivers have made to make my dad comfortable at Pavilion, I have come to the conclusion that he is not being served in a manner conducive to the care he deserves and the amount he pays. I have brought the condition of his room, primarily the dirty floor and full wastebaskets, to the attention of multiple people, yet consistent cleaning has not become routine. When a resident is incontinent and their soiled briefs are left in the room, the entire apartment smells foul. The apartments should be cleaned daily, and wastebaskets emptied immediately after assisting a resident with toileting. Many items of clothing, sheets, and towels have gone missing or were ruined in the laundering process. I brought this issue up first with the previous director and also with the caregivers. The laundry system is in need of revamping and some training is necessary to improve this situation. The biggest issue we have had is the food provided to the residents. The food is substandard at best and has been served on paper plates with plastic utensils for several weeks now. My husband and I recently dropped in during dinner and were appalled at the meal. My dad's plate contained 4-5 french fries, overcooked pasta that had lost its shape, red sauce, a few pieces of hot dog, and four slices of cucumber. Nutritionally this is a train wreck, and not something I would expect to see in a facility of the status Pavilion seems to portray. Last night, he complained that the food was cold and looked like dog food with french fries. Meals are the one thing he looks forward to and are always disappointing. (Side note: my dad is not a memory care patient, he requires assisted living for mobility and we were promised there would be other residents with similar needs) As you know, the residents are in the final stages of their lives and dining is their one remaining pleasure. They deserve healthy, nutritious meals served on real plates with real utensils. Just because they are Memory Care residents, does not mean they should be fed poorly. I feel sad that many of the residents do not have someone to advocate for them and are being fed atrocious substandard food on disposable plates, yet paying thousands of dollars. Pavilion can and should "Do Better." For the above reasons, I will be moving my dad out of Pavilion by November 30, 2023. Please do not use his departure as a reason to ignore these complaints, but use it as a reminder that your facilities should be serving the residents with the proper care they pay for and deserve.

We searched far and wide for the best placement for my husband and what drew us back to The…read morePavilion was its staff! Yes, it's a beautiful, clean, and peaceful environment, but the staff is what's most outstanding. From the directors to the daily caregivers and all between, I've observed consistent compassion and grace to each resident as well as to their families. There is professionalism and order mixed with kindness and helpfulness. The food is good, the activities are many and varied, the med techs are sharp and proactive. We are extremely pleased with our choice of The Pavilion at El Dorado Hills and highly recommend it!